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Sleep

I am having issues with windows 11 pro not going to sleep (even with settings for it set), it takes me 2 times selecting the sleep button for it to enter sleep mode. I have it set to sleep after 20 minutes of inactivity but with no avail.

1 answer

566 views

Douglas

Jan 08, 2024 at 05:55 PM

Issues with installed software / Google Chrome

credit cards

how do i safely remove any credit card details on my PC using auslogics

1 answer

595 views

steve brown

Jan 05, 2024 at 03:58 PM

Windows-related issues / Network Issues

снижение пинга

Доброго времени суток!

Нужна помощь в снижении пинга в сети.
После прогона internet optimizer пинг по прежнему остается высоким на разных серверах (в районе 200-300ms)
Есть ли возможность сделать что либо еще?

1 answer

610 views

Enigmaex

Jan 05, 2024 at 01:27 PM

Issues with installed software / Get Help

100 % disc

my disc is at 100% still after i reset everything and updated to windows 11, help.

1 answer

546 views

brody

Jan 05, 2024 at 03:35 AM

Device-related issues / Display Issues

Display and touchpad

i cannot go to night light and lower the blue light and my touchpad stopped fiunctioning ,

1 answer

598 views

fawzaat Farage

Jan 04, 2024 at 09:12 AM

Windows-related issues / Network Issues

Duplicate fiel search on networked drive

I have a Netgear ReadyNAS 104 running v 6.10.9 with SMB, NFS and FTP services running. I seek a duplicate file app to reduce the number of duplicate files on the networked backup device folders. These folders are primarily PC backups of user files, like docs, pics and music. I can also access these files using Windows File Explorer with a mapped network drive.

Does Auslogic have a product that will do this? PC is WIndows 11 Pro. Nwtwork is wired and with a L2 managed gigabit switch using DHCP and static addresses. Looking to aviod downloading backup folders to a Windows PC and using a duplciate file app then uploading back to the NAS.

1 answer

868 views

BarryO

Jan 03, 2024 at 03:18 PM

Device-related issues / Sound Issues

Recordig Audio

I would like to record audio from my turntable (Line level) to my Dell 5567 Laptop. The only Recording device that windows detects (listed in the "Recording" tab of the "Sound" dialogue box) is "Microphone" Obviously I don't want to use Microphone as the Recording device.
I would like to use the 3.5mm Jack Speaker/Headphone socket as the Recording input device, but although it is listed as a Playback device, it is not listed as a Recording device.

1 answer

545 views

MSC1950

Jan 03, 2024 at 10:26 AM

Issues with installed software / Acrobat Reader

Программа не зпускаеся

Отсутствует какой-то файл

1 answer

545 views

Sergeyi601

Dec 30, 2023 at 03:40 AM

Issues with installed software / Device Setup & Software

Change DNS

I am getting the message: 'Attempt to change DNS detected' Adapter: 'Wintun userspace tunnel #223'
How do I deal with this? There is a 'settings' bar but it does nothing when I click on it.
Thank you,
Geoff Parsons

3 answers

588 views

Dec 28, 2023 at 02:24 AM

Issues with installed software / Get Help

Pro but not Pro

Your BoostSpeed 13 software recognises I'm a Pro user on Windows 10 (my activation key comes up when I try to regitster). Why would I try to register if I'm already registered? Because the software refuses to recognise my Pro status for several of its features, such as automatic scanning. When I click the checkbox to open the features a dialogue box pops up telling me to buy Pro... even as it's displaying my license key! Really annoying.

1 answer

539 views

stephanosprimus

Dec 27, 2023 at 09:01 PM

Issues with installed software / 3D Viewer

updates

i have updated the first driver in the list of drivers to be updated many times, why does it continue to on the list.
i update drivers 2 or 3 times a day but the list doesn't get any shorter,why.

3 answers

597 views

alan

Dec 27, 2023 at 12:18 PM

Windows-related issues / Other Issues

?????.tmp.exe files needing to be blocked daily

Every day after Windows startup I see a privacy warning from my antivirus software (Trend Micro Maximum Security) that one or more new files in C:\Users\<user>\AppData\Local\Temp is trying to access my C: drive, as it is protected against ransom attack by the antivirus software, and offering to block it.

The files being blocked are all of a certain type, ending .tmp.exe. File properties reveal them to be "7-Zip Standalone Console" files, and are executable.
For instance:
de9f9807-308a-48bf-9311-7495c8765374.tmp.exe
cec08685-b06f-4c1d-a05c-0333f9a5ce4e.tmp.exe

Are you able to tell me what this executable is doing in the background? I am suspicious of it.
(I cannot add an exe file to this submission)

1 answer

556 views

SamR

Dec 27, 2023 at 11:41 AM

will SSD HD Word with this MOB

will a 980 ssd NVMe work with my mother boared

1 answer

564 views

fixit1

Dec 27, 2023 at 03:12 AM

Device-related issues / Wi Fi Issues

внезапно стал плохой интернет

у меня был нормальный интернет всё было хорошо но на след день он просел до 100кб загрузка хотя на спидтесте он как был по 80мб так и остался и уже месяц он такой до сих пор а что делать я не знаю

5 answers

587 views

GENIE_KYZYA

Dec 27, 2023 at 01:39 AM

license keys

If I were to buy the 3-pack of license keys, would I be able to use them over the course of three years? It says "1 year, 3 keys", but I don't know if they each expire a year after purchase or if they expire a year after they are used. For example, if I bought the keys, would I be able to use one key every year, using the three keys over the course of three years, or would I have to buy another 3-pack every year?

1 answer

595 views

David

Dec 25, 2023 at 06:33 PM

folders

everytime i Click ON ONE FOLDER tO OPEN All OTHER FoldERS are activatED. thE uSUAl ANSWER oN GOOGLE iNVOLVING EXPLORER FILE OPTIONS DOES NOT WORK. also as you can see the shift key doesn't work

1 answer

515 views

michael joseph

Dec 25, 2023 at 03:06 PM

Device-related issues / Laptop Touchpad

Touchpad Stopped Working

Can you give me possible solution methods to get my Lenovo Yoga laptop (Win 10) touchpad to start working again? I am currently using a bluetooth connected mouse with my laptop, but "out of the blue" my touchpad stopped operating. I've had this issue happen before and a re-boot corrected the issue, but not this time. Thanks.

1 answer

457 views

Vic

Dec 25, 2023 at 02:41 PM

Issues with installed software / Configuration Tools

Ausllogics BoostSpeed 13 so difficult to open

Whenever I open Auslogics BoostSpeed to start it does not open , after some 5 mins and several times of tries it will open but is so slow to start to scan ??? After long wait no report on any problems why it did not start. Is this the normal speed of BoostSpeed 13 ???
Disappointed !!!

1 answer

636 views

Dec 24, 2023 at 10:46 PM

Recovery points

I have windows 11, and Auslogics, but cannot locate the reovery points in either.

How does one locate, to use if necessary?

1 answer

582 views

DON TRACEY

Dec 24, 2023 at 08:30 PM

Windows-related issues / Battery Issues

laptop is shutting down 30 sec

Hello

Let me tell you that I am satisfied with the performance of the BostSpeed 13. Great Job.

I run the program, and everything is fine. The speed of the PC is unbelievable.

Except that, why does the laptop shut down 30 sec later under the electricity power and does not shut down when it is on battery power supply? Following the startup with battery I insert the plug of the electricity power and everting is running correctly. The matter is under electricity power plug in start up.

What can be the problem?

Looking forward for your answers,

Regards,

Erol

PC Details:

MSI PX60 2QD
C: SSD 250GB

1 answer

645 views

erol

Dec 23, 2023 at 03:57 PM

I just upgraded from 10 home to 10 pro

I recently upgraded my ASUS ROG G551JW from Windows 10 Home to Windows 10 Professional. After upgrading and re installing my apps, running some Auslogics tools, and updating my drivers. I seem to have like every Add On installed and a bunch of virtual this or virtual that, Vwifi and Vethernet. My External SSD (disk letter G) is gone, Ive always had the external SSD running Read and Write to basically have it help the computers performance. I cant Install some apps or change some setting because i will either get some kind of error or it saying that it cant be done on sysWOW32 or 64 im not sure, but something like that... I would greatly GREATLY APPRECIATE if a Tech at Auslogics can remote connect to my pc and take a look at what ever problems he may notice. I received 3 questions when I joined pro and this is my last available question and would really love to have someone who knows about computers, to take a look at it. THANK YOU. Stay safe everyone...

p.s I added one screenshot i had of one of the many problems im encountering.

1 answer

1537 views

dannyspiegel27

Jul 06, 2020 at 06:56 PM

Процессы

Какие процессы можно закрыть или остановить на компьтере, снижающие производительность и не нужные в конкретны момент времени?

1 answer

1536 views

Alexander Belik

Mar 29, 2020 at 04:32 AM

Не работает Скайп и Outlook после установки новой версии

Если раньше после установки новой версии переставал работать скайп, то сейчас и Outlook перестал работать....
Скайп не делает звонки
А Outlook не грузится вообще....
А вроде бы раньше неплохая программа была....

1 answer

1536 views

user2977

Jan 05, 2020 at 01:38 PM

Issues with Auslogics software / Duplicate File Finder

selezione cartelle

Salve, vorrei sapere se nella versione registrata si ha la possibilità di selezionare le cartelle riguardo alla ricerca di duplicati o altro ?
cosa che invece non mi è stata possibile nella versione di prova del vostro "AUSLOGIC BOOTSSOEEDE11-
UTILIZZO windows 7
Grazie Massimo

1 answer

1536 views

massimo

May 11, 2020 at 10:14 AM

BoostSpeed 12 clobbers Voice Recognition.

I am running Windows 10 Build 19042-2009 BoostSpeed 12 Pro. I use Microsofts Voice Recognition with Language Microsoft Speech Recognizer 8.0 for Windows (English - US). When I installed BoostSpeed and run the scan and resolve. It clobbers Voice Recognition. I get this error message after. "Speech recognition could not start because the language configuration is not supported.The recognizer language must match the language of the user interface." Checking the configuration shows that the language configuration is still what it was before it stopped working.

I run the rescue undo, and it still does not allow voice recgnition to run. I have to reinstall windows to get it to work. I have excluded Microsofts Speech folder from appdata and protected several keys in the registry to try to prevent this. Nothing I do seems to resolve the situation.
Please help.

Thank you

1 answer

1535 views

Forrest

Dec 26, 2020 at 01:58 AM

Windows-related issues / Screen Issues

Regular luz de la pantalla

Quiero saber porque con windows 10 no puedo regular la intensidad de luz de la pantalla. Quiero aumentar o disminuir su intensidad de brillo y no puedo.

1 answer

1534 views

Christopher

Nov 27, 2019 at 11:03 PM

неисправность воспроизведения через блютус

музыка через блютус стала подклинивать

2 answers

1534 views

андрей

Jun 20, 2020 at 05:15 PM

Медленно загружается

Медленно загружается, особенно Google. Что делать? Версия Windows 7 Home.

1 answer

1533 views

Anatoly Nikolaev

Nov 10, 2019 at 07:11 PM

Проблема со спящим режимом

Здравствуйте! Исчез совсем из настроек системы спящий режим, после работы программы, помогите исправить, заранее спасибо за безпокойство...

1 answer

1531 views

Mihlik75

Jan 30, 2020 at 03:31 PM

Windows-related issues / Other Issues

How do I stop starting up when I start the computer

When I start up my computer, PCTuneUp starts up. How do I prevent this from happening.

1 answer

1526 views

Kevin Crandell

Feb 20, 2021 at 02:58 AM

UsoClient

Hello Auslogics

It seems that every day I get a warning message about a new 'Daily' task being created. That task is UsoClient (see attachment). There always seems to be three occurences of this program, despite this – so I guess that it is being deleted and recreated by Windows.

No doubt this is a Windows thing, but it would be good to understand what is going on here.

Also, if I try to disable it, despite being a local admin, I get an 'insufficient privs' error (see second attachment).

If this is deemed normal behaviour and the program is trustworthy, is there a way of disabling the warning message, but just for this one program?

Thanks and regards
Phil Parkin

3 answers

1526 views

BigPhil

Dec 28, 2020 at 08:41 AM

not fixed

Hi I found your website on the promise that it would sort out the 8000ffff eroor? It hasn't, can it be sorted?

1 answer

1526 views

Jeremy Wedge

Dec 30, 2020 at 11:02 PM

Issues with Auslogics software / Disk Defrag

Disk Defrag

Hello

what are the differences between Disk Defrag Pro and Disk Defrag Ultimate ?

If I installed Disk Defrag Ultimate, can I uninstall Disk Defrag

thanks
Paul

4 answers

1524 views

PaulJanssens

Dec 12, 2020 at 09:44 AM

Windows-related issues / Sound Issues

Crackling sound after few hours

Hi, thank you for your time,

After a few hours of my computer being on, all sounds from the PC will have crackling sounds. There is nothing in particular that triggers it. No specific amount of time before I start to hear it. It has been happening for quite some time now

Thank you

1 answer

1523 views

Chris

Jan 09, 2022 at 06:06 PM

NVIDIA 제어판이 안 켜져요

NVIDIA 제어판을 열려고 하면 계속 '현재 NVIDIA GPU에 연결된 디스플레이를 사용하고 있지 않습니다.' 라고 뜹니다. 어떻게 하면 돼나요?

1 answer

1517 views

양원준

Jun 28, 2020 at 03:19 AM

Issues Microsoft Flight Simulator (FS2020)

Hi, I have been a customer of yours for a long time. I am satisfied with the software but now I need to ask a question or rather a report.
I have the license for 3 PCs, and on one PC I have the new MSFS FS2020 simulator. Thanks to the backup I restored the files. The problem is that after deep cleaning privacy, traces in applications, empty folders, registry files, Windows system files could no longer start the game. I thought to warn you and I hope that the problem is solved. Thanks and sorry. My configuration: CPU i7-8700.... Windows 10 PRO.... RAM 48 Gb.... HardDisk M2 NVME samsung 1Tb.... GPU RTX 2060.

1 answer

1517 views

Alessandro Casamenti

Oct 01, 2020 at 12:43 PM

Windows-related issues / Battery Issues

battery not charging

my battery is not charging. i lost the invoice from the assus dealer in goa, india namely INTECH COMPUTERS, Porvorim, Goa. He is not giving the duplicate. checked online and saw that the warranty of this laptom expires on May 27, 2020, whereas I bought this laptop in April 2020. I smell something fishing with this dealer. took it to service centre, they say that warranty expired as above, and if at all they can help they want the invoice.

1 answer

1516 views

magicmedia

Nov 12, 2020 at 12:01 PM

гибернация

Здравствуйте! прошу помочь. после гибернации комп сам через несколько минут включается. зарание спасибо.

1 answer

1515 views

Patron80

Jun 27, 2020 at 03:23 PM

Issues with Auslogics software / Duplicate File Finder

Demande Information

Bonjour,

Comment faire pour Rechercher des fichiers doublons sur un Réseau NAS

Avec mes remerciements

Courtoisement

Jacques LOGEAY

1 answer

1511 views

LOGEAY

Jul 18, 2020 at 06:14 PM

Edge Chromium

I have the new Microsoft Edge Chromium browser. Boostspeed does not recognize this browser. It will only clean Internet Explorer and the original Microsoft Edge browser. Is there an update coming with Boostspeed that will include this new browser? If so, when?

1 answer

1509 views

Rodney

May 17, 2020 at 02:42 PM