1396 questions
Translate

DirectX Windows Feature Install Prompt

A piece of software on my new Windows 11 system apparently requires the DirectX Windows Optional Feature set to run and I am continually receiving a prompt to install the feature, even though the features are already installed. I get prompted mulitple times per day to install DIrect X even though it's already installed. I've tried removing and resinstalling the optional feature and still get prompted to install it multiple times per day. I do not know what software is prompting this install. The prompt I receive is in the attached screenshot. I am not a game player, so it's not a legacy game that requires the feature. I'd really appreciate your help. Here is info about my system:

Device name SDM_Surface
Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
Installed RAM 8.00 GB (7.84 GB usable)
Device ID EA2A80B9-A4BB-44B8-AFA6-40B2186CF2E1
Product ID 00356-06270-54861-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 10 touch points

Edition Windows 11 Home
Version 21H2
Installed on ‎12/‎3/‎2021
OS build 22000.652
Serial number 0F003S7214801J
Experience Windows Feature Experience Pack 1000.22000.652.0

Thanks!
Scott
404 views
May 08, 2022 at 08:19 PM
Translate

reports not working

reports does not do anything. I generate a system report, and view report does not do anything
199 views
May 07, 2022 at 09:18 PM
Translate

Unintalled software packahe

I only use mu PC for flight simulation practive. Iecently uninstalled a program called Traffic Global. IT contined over twelve thousand files. Every time I run the Duplicate Filesprogram, the files continue to show up although I removed Traffiv Global weeks ago. Can you advise? Thanks!

Jack Sullivan
219 views
May 07, 2022 at 01:28 AM
Translate

Cartel que aparece cada vez que enciendo la CPU.

Hola. No lo manejo al programa como corresponde, pero tengo un problema que no me lo resuelve. Cada vez que prendo la CPU, aparece un cartel del antivirus de windows 11, que no lo puedo sacar. Me pueden orientar?
203 views
May 04, 2022 at 04:50 PM
Translate

Yellow light

Why is the yellow light on my mic flashing. I am using Windows 11 64 bit
251 views
May 03, 2022 at 06:11 PM
Translate

my system speed

how to know to know my system performance rating.. whther its doing worst or average. is there any software for that??
237 views
May 03, 2022 at 02:59 PM
Translate

Escaneo selectivo de carpetas

Hola,

No deseo escanear todo el disco sino solamente seleccionar algunas carpetas.

¿Permite Auslog escanear carpetas selectivas, por ejemplo, de Mis Documentos?

Favor indicar los pasos detalladamente ya que no soy tecnológico.

Gracias
Neilton FD
209 views
May 02, 2022 at 01:01 AM
Translate

WLan

Seit einiger Zeit wird mein Drahtlosnetzwerk nicht mehr in der Liste der verfügbaren Netzwerke angezeigt, ohne dass ich irgendwelche Änderungen vorgenommen hätte. Wie bekomme ich mein Netzuwerk wieder in die Anzeige?
245 views
Apr 29, 2022 at 12:53 PM
Translate

display driver

card: geforce rtx 2060. During a recent driver update that failed the old nvidia driver was replaced by the basicdisplay.sys driver and my card is no longer even recognised by my system. Nvidia driver update fails. i've tried every fix listed, nothing works. Windows update fails with the 0x800703f1 error for everything now. You own driver updater now hangs at connecting to the cloud. I even tired a manual instal. that failed as well. How can i reinstall a display driver?
216 views
Apr 29, 2022 at 01:45 AM
Translate

Uninstall

How do I uninstall your program(s) from my Windows 10 PC?

It's not in/on my programs list to uninstall.

Thank you
Ronald Cloud
271 views
Apr 28, 2022 at 01:36 PM
Translate

Architecture X64 Auslogiscs

Hello, may I ask you how can I download x64 bit software auslogics bootspeed 12 ?

Best regards,
Doniel H.
241 views
Apr 28, 2022 at 04:04 AM
Translate

False alarms

I have this problem for many years now and I cannot find out what’s happening. When I start Windows, I hear a number of times the ding dong sound of hardware that is connecting and disconnecting. When I look into the Control Panel > Devices and printers, I see an icon showing up and disappearing. The label says: Unknown USB device (Device Descriptor Request failed). I checked all hardware connected to the PC more than once and for each piece of hardware there’s is an icon in the Control Panel. So I really don’t know to which piece of hardware this additional icon is related. After about 20 ding dongs, the sounds stops by itself. Sometimes this issue has gone for some time, but it returns as suddenly as it has been gone.
Any comment on this issue would be appreciated.

I made a .nfo file, but I cannot attach this file to this request form.
226 views
Apr 27, 2022 at 08:29 PM
Translate

Windows Event Viewer and Auslogics BoostSpeed 12

I am having ongoing issues with my MSI GL65 Leopard suddenly "freezing" (GUI becomes totally unresponsive) while I am streaming, using cloud drives (One Drive, SharePoint, etc) or have multiple applications running in Windows (Outlook, Teams, Microsoft Word, etc). I am forced to to hit the power button and reboot -- often losing my work in the progress.

It is not a hardware issue as I have 32G Ram with an Intel i7. I check the Windows Event Viewer and persistently see issues with the "Cloud Files Diagnostic Event Listener", and the application-specific permission settings in COM Server Application.

Is there a way (or a tool in Auslogics) to use the info I find in the WIndows Viewer to address these or any other issues? Is there a Windows Event Viewer diagnostic tool I am unaware of? Am I barking up the wrong tree in using Windows Event Viewer and the real issue is elsewhere and there's a better way to identify the issue?

I am only associating the freezes with these issues because they usually occur right before Critical Error freeze occurs.

Help! And thanks.
286 views
Apr 26, 2022 at 05:25 PM
Translate

when right click in file explorer, it load very slow

my laptop is so far no problem, but everytime when i am using the file explorer, when i right click certain file, it load for a long time. My laptop is quite new, it is nitro 5 and i don't know why this issue exist, I am looking forward to solve this issue. thanks a lot!
283 views
Apr 26, 2022 at 06:11 AM
Translate

REQUEST AS IN YESTERDAY.

All your product/services come as individuals and yet the best features are the one recommending one another. My question is, Why don't you make a Premium Product that covers at least three or four at best of those top rated/recommended softwares into one individual "Auslogics Armored AI" or something like that?

Reason I'm asking this, I'm broke.
244 views
Apr 22, 2022 at 11:50 PM
Translate

Contex menu delay on desktop shortcuts and explorer folders

When I right click on a shortcut on the desktop or on a file folder in the file explorer it can take up to 2 minutes to come up. Once it does everything exicutes normaly. If I right click on an empty space on the desktop or on a file in the explorer the contex menu works as it should.
I have uninstalled cortana, disabled all contex menu options with this program, and checked and repaired all regestery items. I don't have any idea what else to do. I use the right mouse click a lot and when the delay happens it is very disruptive to workflow.

261 views
Apr 20, 2022 at 05:45 PM
Translate

Removal of leftover files and registry entries after uninstall. (crashplan)

I need to remove leftover files and settings of uninstalled software, in particular I need to remove crashplan pro in order to have a clean setup and do a new installation without any registry entries or old files.

231 views
Apr 18, 2022 at 06:26 PM
Translate

letters are very thin -hard to read

Dear Sir/Madam
After optimization the letters on facebook or on internet websites are vey thin and hard to read. How do i return back to previous settings? Its very difficult to read text/comments on web

How do i revert back changes
I have attach a typical page with current letter style. Can it be made more visible ? not bigger just more clear

Thank you
Andreas Y
233 views
Apr 17, 2022 at 09:46 AM
Translate

Windows 10 Pro Licencia Retail - No actualiza versión 21H2 - Error 0x800f0922

Recientemente adquirí Licencia Windows 10 Pro.
Introduje el nuevo código de la Licencia en Actualización y Seguridad/Activación/Cambio de licencia.

Regularmente la Actualización solicita Reinicio.
Cuando se lleva a cabo sigue los pasos de Descarga, Instalación, luego Reinicio.
Durante el Reinicio la pantalla deja ver:
"Buscando actualizaciones", "Instalando" (se ve la evolución porcentual) y cuando casi llega a 100%; "No pudimos instalar actualizaciones", "No apague el equipo"
Luego Reinicia nuevamente y se repite lo mencionado.
Y finalmente abre la pantalla de presentación Windows.

Al revisar de nuevo el menú de Actualizaciones, aparece error 0x800f90922.

Aunque ejecuté diversas operaciones (vistas en Youtube), ninguna me dio resultado.

Es posible su ayuda para solucionar éste problema?, por favor.
Gracias! - Saludos
216 views
Apr 16, 2022 at 06:54 PM
Translate

いつもエラーが出て困っていて、このソフトで解消できるようになりませんか?

ファイル C:\Users\BAMOTO\Desktop\●●画像●●\新しいフォルダー (6) のバックアップ中に問題が発生しました。
エラー:(STATUS_WAIT_2 (0x80070002))

バックアップとるとこのエラーが出てバックアップに支障が出ています
どうにかなりませんでしょうか?
ネットで調べてもこれと言って解決策が見つかりません

このエラーがこのソフトで解消できるようになればよいのですが
よろしくお願いします
245 views
Apr 16, 2022 at 01:54 AM
Translate

Startup

How can i speed up windows startup
707 views
Aug 08, 2020 at 01:49 AM
Translate

Screens Blacks Out (Stops Displaying on Minor Electricity Surges from Fridge-Freezer)

Screens Blacks Out (Stops Displaying on Minor Electricity Surges from Fridge-Freezer), but only when using HDMI connection. Happens approx. every 30 mins or so, sometimes every 15 minutes.
706 views
Nov 16, 2019 at 08:19 AM
Translate

Driver update potential issue

Hi - new customer. Purchased the Driver Update SW. I'm finding that the driver update wants to update my Windows 10 AMD A8-7410 APU with AMD Radeon R5 Graphics even after a successful update. I believe it's not updating successfully even though it indicartes that the update has been successful. Can you help me troubleshoot. What detail do you need from me?
706 views
May 22, 2021 at 05:20 PM
Translate

speaker icon

after todays update the sound icon when clicked upon appears ok but as soon as the mouse is moved to adjust the sound the icon disappears
What can I do to bring it back to normal?
By the way: the subcategory is too limited to direct the problem to the right technician in the correct dept.

705 views
Jun 16, 2020 at 06:42 AM
Translate

No sound after connectin phone with bluetooth

Sometimes i like to connect my phone to my pc with bluetooth so i can listen music while playing games (is easier to change music or control volume). Today i connected the phone to pc, it shows is connected but when i play music i can t hear anything in pc`s speakers. I opened task manager, and i saw that Bluetooth User Suppor Service is stopped and i can t start it. I click start but nothing happends. Please help
705 views
Dec 15, 2020 at 09:45 PM
Translate

BoostSpeed wird permanent von Avira gelöscht

Sehr geehrte Damen und Herren,

mein Antivirusprogramm "Avira Antivirus Pro" stuft BoostSpeed permanent als Bedrohung ein und löscht es.
Gestern wurde BoostSpeed 3x gelöscht!

Hierfür hätte ich gerne eine Lösung von Ihnen erfahren.


Mit freundlichen Grüßen

Prösch

705 views
Apr 11, 2020 at 07:05 AM
Translate

A problem caused this program to stop interacting with Windows.

Problem Event Name: AppHangB1
Application Name: Ddfs32_400.exe
Application Version: 0.0.0.0
Application Timestamp: 602cd97f
Hang Signature: eff9
Hang Type: 134217728
OS Version: 6.3.9600.2.0.0.272.7
Locale ID: 1031
Additional Hang Signature 1: eff9e5103e62437273df6ec28305e96a
Additional Hang Signature 2: 4777
Additional Hang Signature 3: 477790f40c8afa87ecb7402697914cec
Additional Hang Signature 4: eff9
Additional Hang Signature 5: eff9e5103e62437273df6ec28305e96a
Additional Hang Signature 6: 4777
Additional Hang Signature 7: 477790f40c8afa87ecb7402697914cec

Wo steckt der Fehler? - Was soll ich überprüfen?
705 views
Mar 10, 2021 at 01:31 PM
Translate

Запуск Виндовс

Доброго времени суток. После пользования вашим продуктом у меня стало чтото не то с загрузкой виндовс. Сначала все идет нормально. Загрузка биоса. Потом заставка загрузки виндовс. Потом у меня экран отключается и в таком состоянии минут 15. Экран от ПК не получает никаких сигналов. Как мне это отключить? Что бы была нормальная загрузка рабочего стола после заставки загрузки виндовс? Это началось сразу же после использование Ауслоджик Буст Спида. Откат системы я сделать не могу.

705 views
May 06, 2020 at 05:50 AM
Translate

Key

I cant find my real windows key even tho i brought it and it was online

704 views
Mar 30, 2020 at 09:29 AM
Translate

Pop-Up Product Sales Window

Hi-

I just recently purchased your Bootspeed system--which is great and full of great features that I typically have to buy many programs to do. I keep getting an ad pop-up to buy your other products and when I check off DON'T SHOW AGAIN, it just does that. It's annoying and a turn off..

Thanks,

Steven

703 views
Mar 08, 2020 at 09:16 AM
Translate

I would like to have some feedbag and your thoughts about(( Aspire V3-771-32328G75Makk))

hey There,

Well this 8 years old laptop runs really smooth especially after i cleaned the fan. have learned alot about the hardware.
But.. i would like to play some games on it but there seems a problem with my videocard because intel dont support it anymore since windows 10. the questions are:
Can i upgrade this videocard?
Should i replace the Intel core i3-2328m cpu @ 2.20ghz to the I7 ?
And ifso yes is it worth it since the cost of hardware i need to buy then..

Sorry for the bad english.. (From Holland)
Kind regards!

https://tweakers.net/pricewatch/327051/acer-aspire-v3-771-32328g75makk/specificaties/

703 views
Jul 17, 2020 at 06:22 PM
Translate

блютуз гарнитура

не могу подключить блютуз гарнитуру, система ее видит но не подключает

703 views
Nov 08, 2020 at 03:29 AM
Translate

Remote Desktop Service is disable by some process

My IT department believes some way the Auslogics BoostSpeed 11 software is disableing the Remote Desktop Service. I work from home offten and I need to connect to this PC to develop and technical support of our users. How can I find if your application is changing the service to disabled?

703 views
Nov 01, 2019 at 05:02 PM
Translate

Error Message

Greetings,

Please open "Screen Shot" of error.

Thank you for your help in this matter.

Long Time Auslogice Customer

V/r

J. Aguero

702 views
Oct 27, 2019 at 02:31 AM
Translate

pc unplugged ac adapter pc shuts down with battery charged at high percentage

my laptop has new battery, but when i unplug the AC adapter my laptop shuts down when it has a high charged percentage battery. how in settings to fix please.. oh, and my battery cannot be taken out in my asus pc
701 views
Jul 19, 2019 at 03:46 AM
Translate

issue while booting

When I turn on my pc,
after windows logo a blank screen comes for about 3-4 min.
then a "please wait" loop comes which lasts for about 1 min.

My PC: It's a prebuilt "ACER Veriton series."

701 views
Sep 09, 2020 at 04:33 AM
Translate

Cant Access app

I can access everything on my computer except for a application and winrar after updating my windows.


It shows Windos cannot access the specified device, path or file. You may not have the appropiate permissiong to access the item. I reformated my pc and its the same.

701 views
Jun 15, 2020 at 10:42 PM
Translate

Problem with VPN

I ran a scan using the new version of the software and now I can't get any VPN to run. I uninstalled the Mozzila one and attempt to reinstall it simply hangs. I also couldn't get back into Windows without having to change my Microsoft password - the pin wasn't rconginized. At this point I'm not sure where to go.
701 views
Dec 15, 2020 at 06:08 AM
Translate

Unwanted sound

A day ago my windows 8.1 laptop started to say a word that sounds like Paul. I was listening to news and it appeared as if scheduled every10 seconds. Now even with no user task running I still hear the word. Any ideas?
700 views
Dec 19, 2020 at 09:22 PM
Translate

Update

Why do I have to go to the Microsoft Store for Updating to the new version..and have to buy the app before updating to work? I do not use Edge for anything and have Firefox and Chrome as my Browsers. Thank you
700 views
Jul 12, 2020 at 10:47 AM