1880 questions

Delete/clean norton

Why won't Auslogics BoostSpeed clean norton during a scan. We really like your product but don't want lingering files from Norton when it's not being used.
John Smith
607 views
Sep 19, 2023 at 03:06 PM

you tube videos and notifications

I have installed different search engines and cancelled all mmy cookie permissions now you tube videos wont play and iam not getting notifications anymore?
627 views
Sep 18, 2023 at 09:43 AM

Lost partition

My SSD took several days to recover, via an automated Microsoft Windows process.

My disk had a C: drive, for OS and D: drive for my files, photo's etc. While the c: drive was recovered, the d: drive has disappeared. How can I recover the D: drive, please?
618 views
Sep 17, 2023 at 07:52 PM

Driver is Unavailable

My Win 10 (64bit) PC can find my Epson printer on my local network, connected by ethernet cable to my router, and installs the "necessary files". However, afterward in my settings it shows the printer with "Driver is Unavailable" and nothing will print. Both my wife's PC and all of our iPhones/iPads have no issues printing so I know it is connected properly and functional. The only device having an issue is my PC. I have removed the printer and reinstalled it multiple times with the same result. I have also downloaded and installed the newest drivers available from Epson for this printer but somehow my computer does not seem to be able to find or recognize them. A support request has been sent to Epson but so far any suggestions from their automated response system have not be successful.
704 views
Sep 16, 2023 at 12:58 PM

G-HUB

Since I updated the USB driver my G-HUB with logitech dosn't recognice my keyboard or mouse. What shall I do?
792 views
Sep 16, 2023 at 12:24 PM

Actualizaciónes

¿Siempre es mejor actualizar todo el software (windows, sistema operativo, apps, drivers, etc.) a la versión más reciente que se vaya publicando? o cuando todo está funcionando en forma correcta ¿es mejor detener las actualizaciones para dejar todo como está y que se mantenga todo funcionando en forma adecuada?
661 views
Sep 15, 2023 at 06:57 PM

Bricked my HP Evo Prod ID 669a1ua after driver update

So I'm old-school (DOS Win 3.11) computer-savvy...but not much more (never heard of secure boot/TPM/Bitlocker - until I used your program to update a bunch of drivers (probabally the BIOS) and I got BSOD demanding Bitlocker key and after 3 days found no darn way around it. Finally went to HP Cloud recovery (supposed to resture factory config) but this tool does not work for me (gets stuck in a boot loop...internet search did not reveal fix/work-around that I haddn't tried; i.e at the BIOS I turned off Secure boot, allowed USB Boot, made that the first boot device...even tried re-directing the boot loader to the flash drive...but I digress).
Only thing left seemed to be a clean install using flash drive media from MS website to download installer for W11 and then het drivers from HP. So...Flash installer W11 called-up a view of the diskpart showing X: as "System" with like 200MB, C: is the main partition with ~433GB and is BITLOCKED... and then there is a small Recovery partition.
So the only partition I might use was the Bitlocked one...thus I had to delete it and ReFormat to do the clean install.
...So far so good!
Now I go top HP and get my wlan drivers...install from recovery CMD using pnpuil...and I fire-up Windows.
I get the intro screen to select my language, then keyboard, then it hangs at "lets get you connected to the internet"
so - TWO questions: (1) what othe (critical) drivers might I need to get online? Here's the list of possibilities: https://support.hp.com/us-en/drivers/selfservice/closure/hp-spectre-x360-16-inch-2-in-1-laptop-pc-16-f1000/2101006126/model/2101006145 and
(2) I tried just installing "all" of the available drivers...but I ran out of room???
It seems that even when I'm at he C:\ prompt - everything I install actually goes to the X: partition [which has run out of space now...] Is there some kind of start-up initialization pointer thats redirrecting "System" traffic/commands to X: (instead of c:\Windows\System\System32 - where drivers usually reside?
- If so - how do I change it?
- If not then might it relate somehow to the fact that I never really "completed" the install process?
Also FYI - now that I have gotten around Bitlocker I tried the HP Cloud recovery again and got the same blind boot loop.
Thanks for your help
-Adam
590 views
Sep 13, 2023 at 08:52 PM

low speed of windows

Hi
the speed of my windows is low
what can i do for this
548 views
Sep 11, 2023 at 02:42 PM

message

high system resourxce notification--change settings.What do i do to rectify thuis matter?
569 views
Sep 10, 2023 at 12:59 PM

ドライバーアップデーター

ドライバーアップデーターがファイイヤーウオールの設定を確認してくださいと表示されます
521 views
Sep 10, 2023 at 12:11 AM

usage

not good working
576 views
Sep 09, 2023 at 06:23 AM

Windows Update

Error message: "Your device is missing important security and quality fixes.", tried several fixes...no result.
533 views
Sep 09, 2023 at 02:19 AM

DRIVER UPDATER REFUSES TO CONNECT

Any idea as to why this is happening? I have registered the program in the WIN firewall, but no success. All other Auslogics software is working without a hitch.
Thanks for your help!
James
853 views
Sep 07, 2023 at 07:29 PM

heute kein Zugang zum Abruf der Treiber-Daten

Gibt es ein technisches Problem beim Zugang zum Datenserver?
526 views
Sep 07, 2023 at 02:18 PM

windows search

não consigo usar a janela de activar ou desativar funções do windows
499 views
Sep 06, 2023 at 11:26 PM

Mots de passe

Bonjour,

BootSpeed a chaque analyse du système, il me supprime les mot de passe et a chaque fois je suis obligé de resaisir ce dernier.
Comment effectuer de facon que BS ne supprime plus les mots de passe ?

Cordialement
Denis Schmitt
544 views
Sep 06, 2023 at 05:34 PM

USB

I had my PC repaired (for a new heat sink) and
now, the USB Ports on the front of the PC don't
work anymore. The back ones work fine.
Is there an easy fix?
477 views
Sep 06, 2023 at 05:11 PM

Luz noturna

A luz noturna deixou de funcionar, não posso mudar para a cor mais suave
510 views
Sep 04, 2023 at 05:13 PM

Anti-virus

Bonjour !!

J'ai installé CCLEANER mais crains qu'il détruise des fichiers considérés comme étant des virus mais qui n'en sont pas comme par exemple "setup.exe". Windows Defender a complètement détruits des fichiers qui n'étaient en aucun cas des virus. Je n'ai pas réussi à les récupérer.

Dois-je craindre la même chose avec CCLEANER ?

Je vous remercie d'avance pour la réponse que vous voudrez bien me donner ...

Cordialement,

Eric
498 views
Sep 02, 2023 at 07:49 AM

Velocidad de la computadora

¿Qué puedo hacer para que mi computadora siempre funcione lo más rápido posible?
626 views
Sep 01, 2023 at 08:33 PM

help needed

Hi, I don't think it's about you, but if you can help me I'll be very grateful.
i have two devices
1.micro sd 16GB apacer
2.flash memory 16GB apacer
these two device now is WRITE PROTECTED and i have download every tools and tricks exist in world for flash these but no one responding.
now pls pls pls pls pls pls help me in my country there is no official represent from apacer or others pls help me tnx a lot and i very respect u and ur works and apps

respectful.TOOFAN

1418 views
Apr 16, 2020 at 08:42 AM

selezione cartelle

Salve, vorrei sapere se nella versione registrata si ha la possibilità di selezionare le cartelle riguardo alla ricerca di duplicati o altro ?
cosa che invece non mi è stata possibile nella versione di prova del vostro "AUSLOGIC BOOTSSOEEDE11-
UTILIZZO windows 7
Grazie Massimo

1418 views
May 11, 2020 at 10:14 AM

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

1417 views
Oct 14, 2020 at 03:43 PM

not fixed

Hi I found your website on the promise that it would sort out the 8000ffff eroor? It hasn't, can it be sorted?
1416 views
Dec 30, 2020 at 11:02 PM

Проблема со спящим режимом

Здравствуйте! Исчез совсем из настроек системы спящий режим, после работы программы, помогите исправить, заранее спасибо за безпокойство...

1413 views
Jan 30, 2020 at 03:31 PM

Медленно загружается

Медленно загружается, особенно Google. Что делать? Версия Windows 7 Home.
1412 views
Nov 10, 2019 at 07:11 PM

Issues Microsoft Flight Simulator (FS2020)

Hi, I have been a customer of yours for a long time. I am satisfied with the software but now I need to ask a question or rather a report.
I have the license for 3 PCs, and on one PC I have the new MSFS FS2020 simulator. Thanks to the backup I restored the files. The problem is that after deep cleaning privacy, traces in applications, empty folders, registry files, Windows system files could no longer start the game. I thought to warn you and I hope that the problem is solved. Thanks and sorry. My configuration: CPU i7-8700.... Windows 10 PRO.... RAM 48 Gb.... HardDisk M2 NVME samsung 1Tb.... GPU RTX 2060.
1409 views
Oct 01, 2020 at 12:43 PM

Re-enable the Windows key on the keyboard

How do I Re-enable the Windows key on the keyboard. Something in Boostspeed disabled it.
1405 views
Nov 14, 2022 at 05:14 PM

battery not charging

my battery is not charging. i lost the invoice from the assus dealer in goa, india namely INTECH COMPUTERS, Porvorim, Goa. He is not giving the duplicate. checked online and saw that the warranty of this laptom expires on May 27, 2020, whereas I bought this laptop in April 2020. I smell something fishing with this dealer. took it to service centre, they say that warranty expired as above, and if at all they can help they want the invoice.

1403 views
Nov 12, 2020 at 12:01 PM

Edge Chromium

I have the new Microsoft Edge Chromium browser. Boostspeed does not recognize this browser. It will only clean Internet Explorer and the original Microsoft Edge browser. Is there an update coming with Boostspeed that will include this new browser? If so, when?

1402 views
May 17, 2020 at 02:42 PM

Wireless not working

Hi,
I ran a cleanup of the system yesterday and it siad it would enter a new driver for me. I said OK and now the wireless is not working. I have reinstalled all files that I thought may contain the information to no avail. What can I do to rsolve this?

1393 views
Sep 12, 2019 at 10:56 PM

Auslogics BoostSpeed 12 после проверки сисстемы блокирует и выпиливает AdGuard из сисстемы

Доброго времени суток. Уважаемые разработчики, я давно пользуюсь вашими программами, в том числе и Auslogics BoostSpeed. За последнее время я пользовалась Auslogics BoostSpeed 10 и всегда всё было без сбоев. 23 мая 2021 года я решила приобрести Auslogics BoostSpeed 12. С установкой программы не было проблем. Но после сканирования и выполнения оптимизации устройства у меня перестал работать AdGuard и не просто перестал, я его не могу даже переустановить. Пришлось мне переустанавливать всю сисстему заново. До этого проблем с AdGuard не было у Auslogics BoostSpeed 10. Мне бы не хотелось удалять Auslogics BoostSpeed 12 и возвращать свои средства. Помогите разобраться, что нужно сделать, что бы Auslogics BoostSpeed 12 не выпиливал и блокировал AdGuard из моей сисстемы, т.к. я давно пользуюсь этим программным обеспечением и он меня полностью устраивает (лицензия оплачена). Я бы понимала, если бы он выпиливал, но сам заменял функции AdGuard, но после выпиливания данной программы я полностью остаюсь не с защищенным интернетом и с кучей не нужной мне рекламы. Как вы понимаете меня это не устраивает совсем. Очень надеюсь на помощь в отладке вашей программы с программой AdGuard. В противном случае мне придется откатить Auslogics BoostSpeed 12 до Auslogics BoostSpeed 10 и вернуть потраченные средства. Но еще раз повторяю, я не хочу этого делать, а хочу полностью разобраться в данном конфликте программю Так обе эти программы мне нравятся.
1391 views
May 24, 2021 at 05:57 AM

Paired but won't connect

I've tried everything to get my Sony bluetooth headphones to connect automatically, it is paired in "Devices" but when I switch the headphones on they wont connect, I have to go into Settings - Devices and physically connect by pressing the connect tab, I've tried going into "Services" then scrolling down to "Bluetooth Support Service", stopping it then restarting it, it just won't restart properly, the green "curtain" only goes about 15% accross before stopping i.e it has'nt restarted properely, any ideas!!!!
1391 views
Jul 14, 2020 at 11:04 AM

UsoClient

Hello Auslogics

It seems that every day I get a warning message about a new 'Daily' task being created. That task is UsoClient (see attachment). There always seems to be three occurences of this program, despite this – so I guess that it is being deleted and recreated by Windows.

No doubt this is a Windows thing, but it would be good to understand what is going on here.

Also, if I try to disable it, despite being a local admin, I get an 'insufficient privs' error (see second attachment).

If this is deemed normal behaviour and the program is trustworthy, is there a way of disabling the warning message, but just for this one program?

Thanks and regards
Phil Parkin

1391 views
Dec 28, 2020 at 08:41 AM

Your help please

I called tech support to fix the follwintg problem "rquires elevation" I am still getting the same thing on numerous sites. Is there
no one that can fix this? Tried you on line solution but it does not work as described.

1391 views
Jan 03, 2020 at 04:44 AM

Cannot install new version of Pro v11.xxx

Whenever I get the message "a new version 11.~ is available, the download completes but will not install.
Check snip pic attached.

1388 views
Feb 01, 2020 at 05:27 PM

Demande Information

Bonjour,

Comment faire pour Rechercher des fichiers doublons sur un Réseau NAS

Avec mes remerciements

Courtoisement

Jacques LOGEAY

1385 views
Jul 18, 2020 at 06:14 PM

Video issues

Hi There,
I can be happily working along, and if I need to see a video file, I can... but then, sometimes it stops, and I cannot make the video work again.
I have Driver Updater, but if I reboot the computer, the video function will work again.
Sometimes, if I run a BoostSpeed scan, the video might work again. It can still stop again, but if I Boost Speed again, it may not make the video run again.
So I have to reboot again instead, which is pretty time consuming.
My initial thought is I'm missing video drivers, but i have Driver Updater.
Can you advise and help me?
1384 views
Nov 03, 2020 at 06:14 AM

Error al actualizar windows

Hola soy Jose, tengo un problema al actualizar mi windows me sale siempre el error: Error de descarga: 0xca00a000 tengo una tarjeta grafica AMD
1384 views
May 19, 2020 at 04:21 AM

Windows Key

My windows key on my keyboard does not work and I have tried to run different tasks in the task manager and several other things but nothing seems to work. I saw on your website that this program can help.

1384 views
Feb 22, 2020 at 04:07 AM