1794 questions

Can not print

Since I did the clean up on my computer I can not print. It is a network printer and the IP guy said the connection is good but something is blocking my computer from seeing the printer and communicating with it.
524 views
Jul 05, 2022 at 02:40 PM

Hard drive not showing up on optimize screen

When using windows explorer, a specific hard drive is not showing up when I check the optimize box. I can scan and repair it but not optimize it. I used the free degrament tool by auslogics but even after auslogics deframented it, it is not showing up.
Should I be concerned about this? What does this mean?
thank you for your response(s).
508 views
Jul 04, 2022 at 12:34 AM

PC slows down after a period of being on, following re-boot.

This has happened a while (over a year): I leave my PC on 24/7 to get updates, etc.

After I re-boot it works fine but several hours or perhaps a day later, the PC slows down and re-quires another re-boot.

I just noticed today, after upgrading to V 12.3.0.1 that, although it still slows down, I selected the Disable BoostSpeed instead of leaving BoostSpeed running in the background, and the PC immediately sped up to normal! This is the first time I have tried that.

Have you run into this anomoly before and/or do you have a fix for this?

Many thanks!
504 views
Jun 30, 2022 at 06:08 PM

Não reconhecimento pelo sistema.

Bom dia,
Tenho uma unidade SSD externa que não esá sendo reconhecida pelo gerenciador de arquivos e nem pelo gerenciador de discos mesmo tendo feito os procedimentos básicos.
519 views
Jun 28, 2022 at 02:59 PM

Slow computer

Hello,
Before I started to use Auslogics my computer was very slow. Then I used your Auslogics and the computer was much faster. However, few days aftrer it become slow again from day to day. Every few days i do full Scan and Clean and it help a little bit (it become a bit faster , but not as it was the first time i did the first scan and then again after few hours it become slow again,
407 views
Jun 27, 2022 at 05:17 AM

full C drive

A problem with a small space on the C disk. How else to free up space on the C disk? Which program files can I transfer to an external disk and make win 10 work without problems?
497 views
Jun 26, 2022 at 11:23 PM

Проблемы с fps в играх

Здравствуйте, недавно начались проблемы с игровым ноутбуком, а именно низкие fps в играх, для сравнения, буквально месяц назад в игре counter strike global offencive было больше 200 fps, на данный момент выше 60 не поднимается ( проблема не в самой игре, в других тоже самое даже на низких настройках ) Ноутбуку год. Пересмотрев множество видео с вариантами решения проблемы, все равно не повышается качество игры. Уже и очистку, и сканирование делала с помощью вашей программы, все равно не выходит. Пытаюсь также драйвера обновить. Подскажите, пожалуйста, что нужно сделать.
605 views
Jun 26, 2022 at 06:55 PM

Ошибка при обновлении "Google Chrome"

Здравствуйте, подскажите, пожалуйста, как устранить ошибку при обновлении браузера "Google Chrome" без его переустановки?
612 views
Jun 26, 2022 at 01:26 PM

sleep mode

How do I disable sleep mode?
549 views
Jun 25, 2022 at 05:51 PM

HP x2 210 G2 Detachable PC - Specifications

Hello!

My other device has ATOM x5 8350 / 2Gb Ram / 32 GB SSD

Running WIndows Home

Is there a list of windows services that I can disable in order to get it as lean and functional as possible?

I bought it used and I cannot believe people find these devices functional at all.

Call it a summer project...
527 views
Jun 25, 2022 at 04:27 PM

DEFRAGMENTATION EINER SSD-FESTPLATTE

BoostSpeed12 bietet eine Defragmentierung auch für SSD-Festplatten an. Ist dies ratsam? Andere Computer-Experten raten davon ab!
509 views
Jun 24, 2022 at 02:31 PM

просмотр

доброе подскажите как мне бороться с экраном при просмотре любого видео и если на картинке приглушается яркость на экране как будто кто то просто отключает экран и это постоянно смотрю ли я фильм или смотрят ли мультики мои внуки
651 views
Jun 23, 2022 at 06:32 AM

F keys

None of my F keys are working. How do I fix this?
788 views
Jun 22, 2022 at 03:23 AM

Computer shutting off

My computer has been randomly shutting off. I sent it to IT at school and they put a new battery and motherboard in but that hasn't fixed it, it rarley happens when I am at home, mostly when I am at school. How do I fix it?
422 views
Jun 20, 2022 at 04:53 AM

Auslogics BoostSpeed

КАК МОЖНО ОТКЛЮЧИТЬ ОБНОВЛЕНИЯ
544 views
Jun 19, 2022 at 06:10 AM

App error

This pops up on the system info, "application errors": Any fix for it?
Name, Value, Advanced
Application Error: Faulting application name: svchost.exe_FrameServer, version: 10.0.19041.1566, time stamp: 0x1f37eb46Faulting module name: RsProvider.dll, version: 1.30.0.0, time stamp: 0x57ee1a06Exception code: 0xc0000005Fault offset: 0x000000000007bd6dFaulting process id: 0x2300Faulting application start time: 0x01d883048cd13be0Faulting application path: C:\WINDOWS\System32\svchost.exeFaulting module path: C:\Program Files\Realtek\RsProviders\RsProvider.dllReport Id: ff0c9809-f014-46e1-8f75-b7775e36760aFaulting package full name: Faulting package-relative application ID: 6/18/2022 6:14:18 AM
495 views
Jun 18, 2022 at 11:41 AM

Does disappear language icon ?

Tell me how to retrieve language icon it switches different typewritings?
546 views
Jun 16, 2022 at 01:21 AM

Notifications

I use Bitdefender VPN for anonomous web usage on my Windows 10 desktop computer. I connect to the internet using a USB wifi adapter. Last week the program updated. Now everytime I connect I get a message from BoostSpeed 12 about an attempt to change DNS detected. The next line states- Adapter:TAP Windows Adapter v9. The next line states-Value: 198.51.100.1
How do I stop getting this particular notification without stopping all notifications?

Thanks
T. Kinstler
mitland@aim.com
636 views
Jun 15, 2022 at 08:48 PM

tried to fix humming but it didnt help and made the speakers quiet

hello ive just tried to fix a buzzing sound coming from my speaker i downloaded it restarted my computer, but it didnt help the buzzings still there and now the speaker is really quiet from the fix
557 views
Jun 13, 2022 at 07:35 AM

Intallation original software error

please help I can't install the original Imindmap 11 ultimate software, the picture message is attached
900 views
Aug 06, 2020 at 09:53 AM

Upgrading Windows Vista to 10

I have an old Vista laptop and it's pretty slow. Can I upgrade it to Windows 10? Can I use BoostSpeed on Vista?
900 views
Nov 18, 2020 at 03:42 PM

defrag 10 running sooo slow

Used to run fast, I have changed the advanced settings, now running slow,
I guess you cannot know which advanced settings I have enabled, (most of them)
what do you think? and what is your best guess as to my problem?

900 views
Aug 09, 2021 at 08:23 AM

BoostSpeed Messages

I am not using the computer a lot, but BoostSpeed is regularly giving me messages to do scans or to defrag my SSD. How can I reduce the frequency of these messages?

899 views
Aug 09, 2020 at 05:14 PM

Intermittent PC Crashes/Freezes

To Whom It May Concern,

I intiated my original correspondence on the 5th November as indicated below:

I, now, upload the Event View Log, in the hope this will assist you in resolving this issue. Many thanks. As an aside, I think there should, also, be an option to 'Add File' from my account page. Instead, I am obligated to intiate another question to include this file and this should not be the case, when it is part of the same, initial, question.

This is a bit ridiculous. I am asked to create a log from the Event Viewer which is 'saved as' a .evtx file and now I cannot add it! Neither can I add it in a format that is recognised by Auslogics! Wow! Really, really helpful - Not!

I await an update at your earliest available opportunity.

Kind regards,

Ian

Ian R. W

Dear Ian,

Thank you for posting your question on our forum.

The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.

Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.

Running the command "sfc / scannow" in CMD under the admin might help with the issue.

You can also send to our support logs with system information and event viewer so that we can better understand the issue.

To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.

To get logs from event viewer, please do the following:

1. Press the key combination "Windows" + "X"

2. Select "Event Viewer"

3. Expand the "Custom Viewer" subsection

4. Select "Administrative Events"

5. Expand the "Action" menu

6. Click on "Save all events in custom view as ..."

7. Save log to PC

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Upvote (0)

Ian W
Edited 7 days ago
Waiting for moderation
Dear Suzanna,

Your prompt response to my request for technical support is very much appreciated.

Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.

At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.

I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.

Kind regards

Ian

Ian R. W

[/private]
Dear Suzanna,

Further to my correspondence sent to you on the 5th November, I have continued to receive intermittent crashes/freezing on my PC, so as recommended, I attach the associated Event View Log, in the hope this data will be able to assist you in resolving my issue.

Kind regards,

Ian

Ian R. W

899 views
Nov 12, 2020 at 01:09 PM

Микрофон

Перестал работать микрофон

899 views
Nov 27, 2020 at 10:31 AM

This app won't run on your pc

I purchased this software to get rid of "This app won't run on your pc". So far, I have not managed to solve the issue. Is this software capable of fixing this problem?

Thank you,
David Jenkins
510.414.6175
898 views
Jun 01, 2021 at 05:12 AM

USB-C Gigabit Ethernet Mini Adapter does not indetify network

I have just purchased a USB-C Gigabit Ethernet Mini Adapter and I cannot connect to the internet with it. The device connects to my computer and is recognised, but it says "Unidentified Network" and underneath "No Network". My machine uses Windows 10. Can you help fix this problem?

I have exchanged the USB-C device because I thought it was faulty, but the same problem is repeated.
898 views
Mar 19, 2021 at 01:30 AM

window 32

window32 ne répond et ne travaille plus, que dois-je effectuer pour y remédier ?
898 views
Jan 02, 2021 at 02:52 PM

exploler.exe ошибка приложения сервиса

ПОДСКАЖИТЕ ЧТО ДЕЛАТЬ я очистил ненужные папки в как вдео иображения музыка перезагрузил ноутбук октрываю проводник жду секунд 10 пишет exploler.exe ошибка сервиса преложения и так каждый файл по типу панели инструментов скажите что делать пожалуйста а то меня мама убьет елси узнает она просто инода заходит в мой ноут и бдет спрашиват что уже бл такое и все пипец мене скажите прошу вас переустановка я оюсь делать это или мне надо вызывать мастера , еще я смотрле в инете что там водишь команду srw /scannow пошло до 84 процента сморю пишут показало есть неисправеные файлы исправил некоторые неисправились перезгрузили комп или ноутбук и появился синий экран оно дошло у меня до 84% и я остановил и я сейчас НЕЗНАЮ ЧТО ДЕЛАТЬ СКАЖТЕ ПОЖАЛУЙСТА ЧТО ДЕЛАТЬ ПРОШУУУ ВАС ОТ ВСЕГО СЕРДЦА
НО СЛИ ВЫБИРАЮ ЛЮЮ\БОЙ ФАЙЛ В ВАШЕМ ПРИЛОЖЕНИЕ ВСЕ ОК ЧТО ДЕЛАТЬ Я ВЫДЕЛЮ ЛЮБОЕ ХОРОШО Я ПРОСТО ХОЧУ ЧТОБ ВЫ ЭТО УВИДЕЛИ

898 views
Oct 27, 2020 at 11:59 AM

Disengaged Microphone

I performed some of the scans and tweaks, which resulted in my system's microphone being disengaged. How can I re-engage the microphone that I need for my webinars.
897 views
Jan 30, 2021 at 02:56 PM

WINDOWS BEHAVING IRRATICALLY

ive been having a lot of problems with windows like windows hangs with static playing through the speakers or randomly restarts or the blue screen of death and even the blue screen error message
ive tried all your fixes pertaining to my issues but it doesnt seem to have helped all that much
please help
897 views
Dec 18, 2020 at 05:19 AM

Skipped traces

Lanovo with windows 10

Just upgraded to latest BoostSpeed 11 and have a problem I NEVER had with the precious version ~ 245 traces in the broswer SKIPPED! Made repeated attempts, alwys 245 skipped! Not good!-

PS, forcing a "Subcatagory" selrection makes ZERO sense. the categoriars are inane!

897 views
Oct 12, 2020 at 10:59 PM

WIndows Security closes when opened

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

897 views
Oct 22, 2020 at 01:19 PM

completed (order number: 3088xxxxx).

i cannot start boostspeed. they say its for my safety. i do not understand this
C:\Program Files (x86)\Auslogics\BoostSpeed blocked by integrator

897 views
Jan 21, 2022 at 02:50 PM

Suggestion to mute certain notifications

I have an anti-virus program that always run and notified by Boostspeed (an item just added into.... start-up), "C:\Program Files\Bitdefender\Bitdefender 2017\bdagent.exe" , in the Registry/run of the Startup Manager. How can I mute this particular notification from poping up? It is too frequent.
I suggest an exception based notification where we can right-click a particular line in the Startup Manager to mute the message, but still allow it to execute (on startup).

thank you, hoping this feature will still be in version 12.

By-the-way, I could not find "Bitdefender" in the subcategory drop down list for this subject.

897 views
Jan 14, 2021 at 08:24 AM

High system usage

My computer always says high system resource usage detected.

897 views
Jan 15, 2021 at 07:30 AM

Windows Defender Disable Remove

I WOULD YOUR HELP REGARDING REMOVE WINDOWS DEFENDER BECAUSE MY LAPTOP GOES VERY SLOW WHEN IS ON
THANK YOU
SAKLIS DIMITRIS
896 views
Feb 12, 2021 at 08:25 AM

i got few problems with nmy network can u help please

hi

how are you

i need help please

i have like a lot of issues with my network ( dns - dhcp - ,,,,, etc ) a lot of them


thanks ^^
895 views
Jul 25, 2019 at 10:17 PM

Skype cannot sign in for several time

Hi,

It's pretty offen when my Skype cannot login or I'm unable to make any calls or send messages. My connection is fine, Windows works pretty good. Is ther any way to understand wha't going on?
895 views
Jul 30, 2019 at 02:23 PM