1804 questions

False alarms

I have this problem for many years now and I cannot find out what’s happening. When I start Windows, I hear a number of times the ding dong sound of hardware that is connecting and disconnecting. When I look into the Control Panel > Devices and printers, I see an icon showing up and disappearing. The label says: Unknown USB device (Device Descriptor Request failed). I checked all hardware connected to the PC more than once and for each piece of hardware there’s is an icon in the Control Panel. So I really don’t know to which piece of hardware this additional icon is related. After about 20 ding dongs, the sounds stops by itself. Sometimes this issue has gone for some time, but it returns as suddenly as it has been gone.
Any comment on this issue would be appreciated.

I made a .nfo file, but I cannot attach this file to this request form.
485 views
Apr 27, 2022 at 08:29 PM

Windows Event Viewer and Auslogics BoostSpeed 12

I am having ongoing issues with my MSI GL65 Leopard suddenly "freezing" (GUI becomes totally unresponsive) while I am streaming, using cloud drives (One Drive, SharePoint, etc) or have multiple applications running in Windows (Outlook, Teams, Microsoft Word, etc). I am forced to to hit the power button and reboot -- often losing my work in the progress.

It is not a hardware issue as I have 32G Ram with an Intel i7. I check the Windows Event Viewer and persistently see issues with the "Cloud Files Diagnostic Event Listener", and the application-specific permission settings in COM Server Application.

Is there a way (or a tool in Auslogics) to use the info I find in the WIndows Viewer to address these or any other issues? Is there a Windows Event Viewer diagnostic tool I am unaware of? Am I barking up the wrong tree in using Windows Event Viewer and the real issue is elsewhere and there's a better way to identify the issue?

I am only associating the freezes with these issues because they usually occur right before Critical Error freeze occurs.

Help! And thanks.
650 views
Apr 26, 2022 at 05:25 PM

when right click in file explorer, it load very slow

my laptop is so far no problem, but everytime when i am using the file explorer, when i right click certain file, it load for a long time. My laptop is quite new, it is nitro 5 and i don't know why this issue exist, I am looking forward to solve this issue. thanks a lot!
713 views
Apr 26, 2022 at 06:11 AM

REQUEST AS IN YESTERDAY.

All your product/services come as individuals and yet the best features are the one recommending one another. My question is, Why don't you make a Premium Product that covers at least three or four at best of those top rated/recommended softwares into one individual "Auslogics Armored AI" or something like that?

Reason I'm asking this, I'm broke.
572 views
Apr 22, 2022 at 11:50 PM

Contex menu delay on desktop shortcuts and explorer folders

When I right click on a shortcut on the desktop or on a file folder in the file explorer it can take up to 2 minutes to come up. Once it does everything exicutes normaly. If I right click on an empty space on the desktop or on a file in the explorer the contex menu works as it should.
I have uninstalled cortana, disabled all contex menu options with this program, and checked and repaired all regestery items. I don't have any idea what else to do. I use the right mouse click a lot and when the delay happens it is very disruptive to workflow.

825 views
Apr 20, 2022 at 05:45 PM

Removal of leftover files and registry entries after uninstall. (crashplan)

I need to remove leftover files and settings of uninstalled software, in particular I need to remove crashplan pro in order to have a clean setup and do a new installation without any registry entries or old files.

489 views
Apr 18, 2022 at 06:26 PM

letters are very thin -hard to read

Dear Sir/Madam
After optimization the letters on facebook or on internet websites are vey thin and hard to read. How do i return back to previous settings? Its very difficult to read text/comments on web

How do i revert back changes
I have attach a typical page with current letter style. Can it be made more visible ? not bigger just more clear

Thank you
Andreas Y
580 views
Apr 17, 2022 at 09:46 AM

Windows 10 Pro Licencia Retail - No actualiza versión 21H2 - Error 0x800f0922

Recientemente adquirí Licencia Windows 10 Pro.
Introduje el nuevo código de la Licencia en Actualización y Seguridad/Activación/Cambio de licencia.

Regularmente la Actualización solicita Reinicio.
Cuando se lleva a cabo sigue los pasos de Descarga, Instalación, luego Reinicio.
Durante el Reinicio la pantalla deja ver:
"Buscando actualizaciones", "Instalando" (se ve la evolución porcentual) y cuando casi llega a 100%; "No pudimos instalar actualizaciones", "No apague el equipo"
Luego Reinicia nuevamente y se repite lo mencionado.
Y finalmente abre la pantalla de presentación Windows.

Al revisar de nuevo el menú de Actualizaciones, aparece error 0x800f90922.

Aunque ejecuté diversas operaciones (vistas en Youtube), ninguna me dio resultado.

Es posible su ayuda para solucionar éste problema?, por favor.
Gracias! - Saludos
584 views
Apr 16, 2022 at 06:54 PM

いつもエラーが出て困っていて、このソフトで解消できるようになりませんか?

ファイル C:\Users\BAMOTO\Desktop\●●画像●●\新しいフォルダー (6) のバックアップ中に問題が発生しました。
エラー:(STATUS_WAIT_2 (0x80070002))

バックアップとるとこのエラーが出てバックアップに支障が出ています
どうにかなりませんでしょうか?
ネットで調べてもこれと言って解決策が見つかりません

このエラーがこのソフトで解消できるようになればよいのですが
よろしくお願いします
821 views
Apr 16, 2022 at 01:54 AM

Defrag Ultimate

I have Boostspeed 12.

Is there any benefit in having Defrag Ultimate? Boostspeed 12 includes defrag. Can Defrag Ultimate do anything the defrag in Boostspeed can't do?

Is Defrag Ultimate only intended to be used with Boostspeed 11, and earlier versions of Boostspeed?

Thank you.
678 views
Apr 14, 2022 at 01:46 AM

transferring data and Auslogics

Hi. This may be out of your field, but...

I am relaunching a small nonprofit. Part of the process is transferring files from a worn out laptop (using now) to a newer refurbished one. I'm using the free version of Auslogics Speed to clean up the old laptop before transferring data to new. We will be subscribing to the paid version for the newer laptop after I get the transfer done.

In the past, I've had to have someone transfer data using specific cables. Is there an Auslogics or other software that can be used to do the transfer without hardwiring? Novice here techwise. And, it's always been my experience that no matter how successful the data transfer, the folder and files have to be manually reconstructed. A work-around would be great.

I need t leave home now but will return about 4:30 Pacific. Yes, I know that's asking a lot, so I appreciate whatever you can share about the challenges I'm facing.

Onward,
Will Anderson
greenvegans.org

601 views
Apr 12, 2022 at 08:41 PM

BoostSpeed wipes out VS2022 install data

Whenever I run the Boostspeed scan it wipes out all indication of my VS2022 installation. After the Boostspped run Visual Stuio VS2022 installer states there is nothing installed. Must restore with backups.

Please advise.

575 views
Apr 12, 2022 at 12:02 AM

doublons

Bonjour , existe-t-il un logiciel (facile) , pour éliminer tous les doublons automatiquement ( sans cocher toutes les cases de tous les doublons ) . Merci , cordialement

607 views
Apr 11, 2022 at 08:14 AM

High System Usage

I keep getting a High System Usage mesage from Auslogics, although run windows pro 10 with 8gig of memory on this old desktop but I never get it on my laptop with much the same programs.
413 views
Apr 10, 2022 at 12:39 PM

Desframentação de SSD

Fazer a desfragmentação em dispositivo SSD pode danificá-lo?

What emptied by downloads folder

I recently did a scan and later a deep clean, I now find my dowloads folder is empty
491 views
Apr 08, 2022 at 04:46 PM

Windows 10 not shutting down, keeps restarting

When I shut down (even Shift + shutdown or hibernate) the computer (i5-4460 with 16 GB Ram, ASUS H97m PLUS) the PC instantly reboots. Have to do hard shutdown with power button.
I have tried a few "fixes", e.g.
In Startup and recovery, used "Restart" for clean start,
Start in "Safe Mode",
Untick "Automatic restart",
Removed or substituted all devices, hard drives plus mouse and keyboard, even monitor and RAM, except Graphics card - no fix. Defragged and scanned hard drives for errors.
Pressed power button with power disconnected.
Re-installed Windows and updated.
All fans and heatsinks not clogged with dust.
Edited Registry = "No Auto Reboot With Logged On User"!

I have recent system images saved but none before the problem started!

Any suggestions? Thank you, David
678 views
Apr 07, 2022 at 07:31 AM

Problems with Windows Update-Valentin Batalak

Hello,
I had some problems installing Win 10 updates. The problem keeps recurring and I would like information from your support.
You may find this error code helpful: (0x80080005), which is the message that keeps popping up:
The device is missing important security and quality patches!
Regards,
Valentin Batalak
612 views
Apr 07, 2022 at 07:15 AM

slow response time on windows right-click

read your article on slow right-click functionality and evaluating your product; where do i find the option to troubleshoot this issue
519 views
Apr 04, 2022 at 09:16 PM

Why does boostspeed try to defragment SSDs?

Why at all? Especially when Diskeeper 18 from Condusiv is running? How can I disable just that portion of Boostspeed so it never interferes and puts unnecessary load on the SSD?
688 views
Apr 04, 2022 at 08:42 PM

WINDOWES ANMELDUNG

guten tag auslogics bitte zeigen sie mitr wie mich bei window automatisch anmelden kann ich fibde nicht diese einstellung um sich am pc automatisch nach einem start in sein ew´windows anmelden kann und dies mithilfe dea speed bosters 11 diesen vorgang automatistren kann. besten dank im voraus.
b.b banuscher

1144 views
Nov 09, 2019 at 04:17 PM

ключ продукта

ключ продукта ошибка 0x8007000D

1140 views
Apr 04, 2020 at 09:23 AM

Запрет на програмную смену фокуса

Добрый день. Вопрос один, может подскажите, как то можно без сторонего софта(в реестре может), ограничить право программам переключать фокус между окнами? Т.е. например какая-то программа в фоне запускает новое окно, и оно открывается по верх текущего(активного).
Ну грубо говоря программа обновлялась апдейтером, и по завершению обновления запустилась, таким образом переключив фокус на себя

1140 views
Jan 10, 2020 at 12:10 PM

블루스택 튕김현상

안녕하세요.
제가 블루스택으로 마블 퓨쳐파이트 라는 게임을 하고 있습니다.
하지만 자동사냥을 돌리면 중간에 딱 멈추고 화면을 클릭하면 바로 튕기고 게임이 꺼집니다.
해결 방법이 있나요?
잠깐 찾아보기엔 렉 유발 되는거처럼 성능을 좀 요구하는 게임이 그럴 수 있다고 하는 거 같긴합니다.
1139 views
May 23, 2021 at 09:46 AM

startup

If I have to restart, it takes 20 minutes or more to load completely. I have basically nothing in startup and can't figure out what is making this take so long. It's the same whether a restart or new start. The hard drive is only a little over half full with lots of pictures. Logically it has to be in either ASUS or windows (10). It's very frustrating and because it takes so long to load, I leave it running. For quite a few years I paid for a service that cleaned the system once a month and helped with any problem. I am no longer using it as it was expensive and even though I stressed the startup time issue, they never improved it.

You can see a lot about the machine, but it doesn't say it's an ASUS 15" laptop, purchased in September of 2014, model R510LAVS51 with core i5
I didn't know if you needed this, but I'd rather give you unnecessary information than have you come back to me.

thanks so much
debbie engleson

1139 views
Jul 08, 2020 at 12:42 AM

Certificates

Good evening,
I have an issue with my computer no longer reading the certificates when I insert my id card into a card reader on my computer. I've tested the card reader on different computers with windows 10 as well. So it's not the device or id card. I tested different card readers to no avail as well. It seems to be a softare issue that I think Austologics is blocking or something else. I've tried different browers and that also did not lead to any success.

1139 views
May 16, 2020 at 02:18 AM

I am having catastrophic failure 0x8000ffff and error 0x0000022

I changed my account type from administrator to standard and i couldnt access most of my subscritions like Microsoft packages

1138 views
Sep 22, 2020 at 09:33 PM

A problem caused this program to stop interacting with Windows.

Problem Event Name: AppHangB1
Application Name: Ddfs32_400.exe
Application Version: 0.0.0.0
Application Timestamp: 602cd97f
Hang Signature: eff9
Hang Type: 134217728
OS Version: 6.3.9600.2.0.0.272.7
Locale ID: 1031
Additional Hang Signature 1: eff9e5103e62437273df6ec28305e96a
Additional Hang Signature 2: 4777
Additional Hang Signature 3: 477790f40c8afa87ecb7402697914cec
Additional Hang Signature 4: eff9
Additional Hang Signature 5: eff9e5103e62437273df6ec28305e96a
Additional Hang Signature 6: 4777
Additional Hang Signature 7: 477790f40c8afa87ecb7402697914cec

Wo steckt der Fehler? - Was soll ich überprüfen?
1138 views
Mar 10, 2021 at 01:31 PM

On the subject of Devices

Yes I have tried the sugestions you mentioned in the previous answer. Problem is, do I have to remember to Unchek the devices every time I do click on the maintenance button and undue again and again?

1135 views
Jun 16, 2020 at 06:03 PM

Microsoft store

Since getting your software i have been running into a some problems with the Microsoft store. I keep on getting errors when trying to dowload items. is there a solution for this?

1134 views
Nov 23, 2019 at 02:17 PM

Re-enable the Windows key on the keyboard

How do I Re-enable the Windows key on the keyboard. Something in Boostspeed disabled it.
1134 views
Nov 14, 2022 at 05:14 PM

Problemas de apagado

Buenos dias. Mi Pc no apaga quedan encendido el ventilador de mi fuente de poder y el led del monitor. Gracias por su colaboracion

1132 views
Jun 16, 2020 at 01:36 PM

Teredo

Нужно помощь для того чтоюы включить тередо не могу играть онлайн в игры из microsoft store

1132 views
Apr 06, 2020 at 04:35 PM

Windows Firewal Disable

I NEED YOUR HELP HOW CAN I DISABLE WINDOWS DEFENDER WINDOWS 10

1130 views
Jun 19, 2020 at 09:29 PM

I would like to have some feedbag and your thoughts about(( Aspire V3-771-32328G75Makk))

hey There,

Well this 8 years old laptop runs really smooth especially after i cleaned the fan. have learned alot about the hardware.
But.. i would like to play some games on it but there seems a problem with my videocard because intel dont support it anymore since windows 10. the questions are:
Can i upgrade this videocard?
Should i replace the Intel core i3-2328m cpu @ 2.20ghz to the I7 ?
And ifso yes is it worth it since the cost of hardware i need to buy then..

Sorry for the bad english.. (From Holland)
Kind regards!

https://tweakers.net/pricewatch/327051/acer-aspire-v3-771-32328g75makk/specificaties/

1129 views
Jul 17, 2020 at 06:22 PM

Disco duro se encuentra al 100%

Hola, ultimamente he notado que mi disco duro se encuentra al 100% y las aplicaciones se abren lento, cuando tenia windows 7 no me pasaba esto supongo que es por el sistema operativo tengo windows 10 pro, ¿habra una solucion para bajar el uso del disco ?

1129 views
Apr 28, 2020 at 02:59 AM

Error in install new version

Error in install new version

1129 views
Feb 10, 2020 at 04:55 AM

activate windows 10

I was on Insider program which loaded enterprise edition a few years ago.

When computer crashed it reloaded a windows 10 home and now wants me to activate the 10 program. I paid for a win 10 home edition but it will not accept the activation code because of the enterpirse edition I just use without the activation. I tried talking to microsoft and not any answer.

PTGinter

1128 views
Jun 22, 2020 at 01:49 AM

Проблема с драйвером

Что такое Lenovo UEFI System Firmware 9YCN39WW?
Как исправить ошибку драйвера?
1127 views
Jun 07, 2021 at 06:49 AM

Медленно рабоатет ноутбук

Windows 10 на ноутбуке стал медленне работать. Программы долго открываются и в самих программах операции выполняются дольше. Как можно решить проблему, а потом поддерживать компьютер в рабочем состоянии?

1127 views
Jan 29, 2020 at 05:21 PM