1854 questions

Can not print

Since I did the clean up on my computer I can not print. It is a network printer and the IP guy said the connection is good but something is blocking my computer from seeing the printer and communicating with it.
701 views
Jul 05, 2022 at 02:40 PM

Hard drive not showing up on optimize screen

When using windows explorer, a specific hard drive is not showing up when I check the optimize box. I can scan and repair it but not optimize it. I used the free degrament tool by auslogics but even after auslogics deframented it, it is not showing up.
Should I be concerned about this? What does this mean?
thank you for your response(s).
682 views
Jul 04, 2022 at 12:34 AM

PC slows down after a period of being on, following re-boot.

This has happened a while (over a year): I leave my PC on 24/7 to get updates, etc.

After I re-boot it works fine but several hours or perhaps a day later, the PC slows down and re-quires another re-boot.

I just noticed today, after upgrading to V 12.3.0.1 that, although it still slows down, I selected the Disable BoostSpeed instead of leaving BoostSpeed running in the background, and the PC immediately sped up to normal! This is the first time I have tried that.

Have you run into this anomoly before and/or do you have a fix for this?

Many thanks!
693 views
Jun 30, 2022 at 06:08 PM

Não reconhecimento pelo sistema.

Bom dia,
Tenho uma unidade SSD externa que não esá sendo reconhecida pelo gerenciador de arquivos e nem pelo gerenciador de discos mesmo tendo feito os procedimentos básicos.
680 views
Jun 28, 2022 at 02:59 PM

Slow computer

Hello,
Before I started to use Auslogics my computer was very slow. Then I used your Auslogics and the computer was much faster. However, few days aftrer it become slow again from day to day. Every few days i do full Scan and Clean and it help a little bit (it become a bit faster , but not as it was the first time i did the first scan and then again after few hours it become slow again,
461 views
Jun 27, 2022 at 05:17 AM

full C drive

A problem with a small space on the C disk. How else to free up space on the C disk? Which program files can I transfer to an external disk and make win 10 work without problems?
670 views
Jun 26, 2022 at 11:23 PM

Проблемы с fps в играх

Здравствуйте, недавно начались проблемы с игровым ноутбуком, а именно низкие fps в играх, для сравнения, буквально месяц назад в игре counter strike global offencive было больше 200 fps, на данный момент выше 60 не поднимается ( проблема не в самой игре, в других тоже самое даже на низких настройках ) Ноутбуку год. Пересмотрев множество видео с вариантами решения проблемы, все равно не повышается качество игры. Уже и очистку, и сканирование делала с помощью вашей программы, все равно не выходит. Пытаюсь также драйвера обновить. Подскажите, пожалуйста, что нужно сделать.
801 views
Jun 26, 2022 at 06:55 PM

Ошибка при обновлении "Google Chrome"

Здравствуйте, подскажите, пожалуйста, как устранить ошибку при обновлении браузера "Google Chrome" без его переустановки?
834 views
Jun 26, 2022 at 01:26 PM

sleep mode

How do I disable sleep mode?
712 views
Jun 25, 2022 at 05:51 PM

HP x2 210 G2 Detachable PC - Specifications

Hello!

My other device has ATOM x5 8350 / 2Gb Ram / 32 GB SSD

Running WIndows Home

Is there a list of windows services that I can disable in order to get it as lean and functional as possible?

I bought it used and I cannot believe people find these devices functional at all.

Call it a summer project...
715 views
Jun 25, 2022 at 04:27 PM

DEFRAGMENTATION EINER SSD-FESTPLATTE

BoostSpeed12 bietet eine Defragmentierung auch für SSD-Festplatten an. Ist dies ratsam? Andere Computer-Experten raten davon ab!
672 views
Jun 24, 2022 at 02:31 PM

просмотр

доброе подскажите как мне бороться с экраном при просмотре любого видео и если на картинке приглушается яркость на экране как будто кто то просто отключает экран и это постоянно смотрю ли я фильм или смотрят ли мультики мои внуки
720 views
Jun 23, 2022 at 06:32 AM

F keys

None of my F keys are working. How do I fix this?
980 views
Jun 22, 2022 at 03:23 AM

Computer shutting off

My computer has been randomly shutting off. I sent it to IT at school and they put a new battery and motherboard in but that hasn't fixed it, it rarley happens when I am at home, mostly when I am at school. How do I fix it?
486 views
Jun 20, 2022 at 04:53 AM

Auslogics BoostSpeed

КАК МОЖНО ОТКЛЮЧИТЬ ОБНОВЛЕНИЯ
727 views
Jun 19, 2022 at 06:10 AM

App error

This pops up on the system info, "application errors": Any fix for it?
Name, Value, Advanced
Application Error: Faulting application name: svchost.exe_FrameServer, version: 10.0.19041.1566, time stamp: 0x1f37eb46Faulting module name: RsProvider.dll, version: 1.30.0.0, time stamp: 0x57ee1a06Exception code: 0xc0000005Fault offset: 0x000000000007bd6dFaulting process id: 0x2300Faulting application start time: 0x01d883048cd13be0Faulting application path: C:\WINDOWS\System32\svchost.exeFaulting module path: C:\Program Files\Realtek\RsProviders\RsProvider.dllReport Id: ff0c9809-f014-46e1-8f75-b7775e36760aFaulting package full name: Faulting package-relative application ID: 6/18/2022 6:14:18 AM
663 views
Jun 18, 2022 at 11:41 AM

Does disappear language icon ?

Tell me how to retrieve language icon it switches different typewritings?
724 views
Jun 16, 2022 at 01:21 AM

Notifications

I use Bitdefender VPN for anonomous web usage on my Windows 10 desktop computer. I connect to the internet using a USB wifi adapter. Last week the program updated. Now everytime I connect I get a message from BoostSpeed 12 about an attempt to change DNS detected. The next line states- Adapter:TAP Windows Adapter v9. The next line states-Value: 198.51.100.1
How do I stop getting this particular notification without stopping all notifications?

Thanks
T. Kinstler
mitland@aim.com
814 views
Jun 15, 2022 at 08:48 PM

tried to fix humming but it didnt help and made the speakers quiet

hello ive just tried to fix a buzzing sound coming from my speaker i downloaded it restarted my computer, but it didnt help the buzzings still there and now the speaker is really quiet from the fix
607 views
Jun 13, 2022 at 07:35 AM

Driver update potential issue

Hi - new customer. Purchased the Driver Update SW. I'm finding that the driver update wants to update my Windows 10 AMD A8-7410 APU with AMD Radeon R5 Graphics even after a successful update. I believe it's not updating successfully even though it indicartes that the update has been successful. Can you help me troubleshoot. What detail do you need from me?
1436 views
May 22, 2021 at 05:20 PM

Installation error message

Now and then when I try to install something I get the error message in the sample pop up. I need this sorting out as I have tried many things to get rid of it to no avail. I do not even know what it is asking for. It claims is on another disk does it mean disk or harddrive? I am installing things on an extension drive as my C: is full. are there files on C: that it needs to install and maybe that is why it is asking me. Can I duplicate those files so that it can use the extension drive?
This message prevents me from installing certain programs that I need so like I said I need the relevant files that it is asking me for.
1435 views
Jul 07, 2020 at 04:16 AM

USB flash drive not recognized

How do I get W10 to see my USB flash drive?

1432 views
May 12, 2020 at 08:28 AM

Printer does not print...

Greetings,
After installing your product software, my HP Office Jet Pro 9010 series PCL-3 stopped printing.
Although the printer is wireless connected. The PC sees the printer. HP diagnostics says that the printer is working and connected.
So everything as far as I can observe is connected and working.

When I click the print button in WORD, the printer goes through its process, makes all the clicking sounds and it just stops without printing. I looked at the printer queue and the document loads, then it disappears from the queue and nothing happens.
The printer quiets down and stops dead. Although the printer is connected and on.

By the way, I have a 2 laptops also connected to the printer by WIFI. These laptops do not have your software installed on them. When I print from them, the printer works. So, I know that the printer is working correctly. Besides, it's new!

Thank you... hope you can help...
Al Sosa
1430 views
Mar 25, 2021 at 01:02 PM

Запуск Виндовс

Доброго времени суток. После пользования вашим продуктом у меня стало чтото не то с загрузкой виндовс. Сначала все идет нормально. Загрузка биоса. Потом заставка загрузки виндовс. Потом у меня экран отключается и в таком состоянии минут 15. Экран от ПК не получает никаких сигналов. Как мне это отключить? Что бы была нормальная загрузка рабочего стола после заставки загрузки виндовс? Это началось сразу же после использование Ауслоджик Буст Спида. Откат системы я сделать не могу.

1430 views
May 06, 2020 at 05:50 AM

booster 11 for windows 10

hi,
i downloaded the booster 11 for windows 10.
the booster 11 shows as 32 bit. ideally i need a booster 11 64 bit.
i am using windows 10 on a 64bit system.

do i have to reinstall for booster 11 for 64 bit. if so, can you send me the link as it just auto-downloads the 32bit.

another questions is i have anti-malaware and everytime i shut down the computer and restart the next day, i have to reinstall all over again.
is it because of my anti-virus norton that i use? can you assist me on that as well.
thanks/regards/tony

1429 views
May 23, 2020 at 09:39 AM

аааа

медленный

1428 views
Jun 28, 2020 at 10:18 AM

After Auslogics did some repairs, alot doesnt work

I really cant type out the problems im having all because there are so many... I just got a Performace Scan message from Auglogics as I am typing this message stating "its been 6 days since your last scan" but im afraid to run anything on auglogics. I need a Tech that knows computers very well to remote connect to my laptop and see if they can fix some if not all of these problems that came about. I will list some of the problems I am encountering but first I want to say that everthing did work before. I used to be a windows insider but now my diagnostic data is set to basic and i cant chage it to full.. In yellow, at the top of the windows settings page it now says that I do not have authorization or this setting is being controlled by your organizer. I dont have an Organizer. Ive never seen that Yellow Font orginazation control lock or what ever it is, ever before until about a week ago when i ran the last scan with auglogics. Its not just on that Diagnostic sending part, I find that I get that controlled by my orginazation lock out on all kinds of settings and controls. I work as a heavy equipment machinery driver and work doesnt even have comptures, im not in school or connected to any school account.. I bought my own brand new laptop about 3 months ago, its connected on my home network Optimum Internet and my outlook account isnt attached to anything but my Xbox One X and like i said it was never there before... I cant type in any Windows app or the task bar without having to hit the windows key + R and enter C:\Windows\System32\ctfmon.exe and then it works, but needs to be done everytime i turn my laptop on... I used to always have my Samsung Fit 64 gig tiny flat USB and my SDXC 64 gig 170Mbps read/write card set to enable read and write and catch. Not Readyboost.. but now i cant do that. both USB and SDXC are all over the place.. I have gigabyte speed from optimum and yet my whole computer runs slow... I cant type in the search bar and get my apps show up, or update, or power plan. nothing... AND for some reason, Ive NEVER had 4 accounts. when i turn my laptop on i can only log into my account like normal. but then when you look at the account users, theres administrator, then there is like 3 accounts of my name.. i dont know what to do

1427 views
May 06, 2020 at 04:31 PM

Не запускается Aslogics BoostSpeed

Добрый день, приобрел годовую подписку на Aslogics BoostSpeed 11. На компьютер и ноутбук установилась нормально и отлично работает (система Windows 10). Но на второй ноутбук установилась с трудом и не запускается, при запуске вылетает окно (принтскрин во вложении). Скачивал с сайта и переустанавливал несколько раз - не помогает, программа не запускается. Система Windows Vista Home, ноутбук ужк возрастной.

1426 views
Nov 19, 2020 at 11:45 AM

Driver Updater

I am unable to install my copy of Driver Updater because McAfee considers it a virus. What should I do?

1424 views
Mar 28, 2020 at 01:49 PM

Driver Updater

When I launch Driver Updater it seems to hang when connecting to the cloud. Should I reinstall it or is there some other issue?

1424 views
Jan 03, 2021 at 09:19 PM

モニター画面が操作中に何回も、すぐ真っ暗になります。

本日より、スクリーンセーバーのセッティングと違う動きで画面が1分位で真っ暗になります。マウスを動かしたり、エンターキーを押すと元の画面に戻ります。
なにかこのソフトがよかれと思ってそういう動作をしているのかもしれないと思いメールを書きました。
余りに頻繁に画面が暗くなるので、今もzoomで会議をしておりましたが、何回もマウス、エンターキーの操作をしなければならなかったので煩わしく思い、解除できればと思いメールしました。

因みに、電源操作も全て解除し、なしの状態にしております。

以上宜しくお願いします。

佐藤光則  hsny7743@uranus.dti.ne.jp
1423 views
Jun 24, 2021 at 07:08 AM

fed up with lack of space on C Drive...what am I doing wrong?

I am trying to do everything right. Vigilance, using auslogics and bitreplica, as well as duplicate file finder, however almost every day, my hardrive fills up, and I can barely get a file to open, due to lack of memory. I have done everything that I know, to try to have all files saved to onedrive, or icloud, but it doesn't seem to make any difference! The computer jams up, because it has reached maximum capacity! Why does this happen, when I am saving files to onedrive (cloud storage). I'm really about ready to chuck this new laptop into the rubbish bin. But.....all available 'new' laptops appear to only have minimal hard drive space. The retailer told me to save my files to the cloud, which is what I am doing, so why does the C drive continually fill up. I move stuff to an external hard drive, in an attempt to free up space, but as soon as bitreplica runs, I'm back to square one. I'm so frustrated, as it takes several minutes just to open a word document. Please please please, can you give me some guidance / direction as to what it is that I am doing wrong. Regards, Kerry

1423 views
Aug 17, 2020 at 09:27 AM

Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

Content hidden to protect privacy

1422 views
Sep 01, 2019 at 05:05 PM

My wireless driver is not working

This is the second time this has happened and it has something to do with this softwarre Auslogics 11 after a deep scan took place. But now I cant restore the driver because it seems to be blocked,
The diagnostic's say "Windows can not bind the IP protocol stack to the network."
This is with my wireless adapter and not with my LAN, But I need my wireless adapter asap. Yes I have tried reinstalling the driver and it says the same thing,

1422 views
Apr 15, 2020 at 03:02 PM

Auslogics Driver Updater 1.23.0.2

Уже не первый раз встроенный антивирус Windows 10 "ругается" на программу, после чего удаляет DriverUpdaterHelper.dll, выдаёт код ошибки 0х0000007Е, и просит переустановить программу. А сейчас при попытке загрузки сетапа с вашего сайте пишет, что она содержит вредоносную программу. Пожалуйста, подскажите, как мне решить данную проблему, чтобы на будущее я с ней не сталкивался? Форма техподдержки непосредственно по вашим программам не работает ни через Мозиллу, ни через Хром, сообщения не отправляются, поэтому пишу здесь. Пожалуйста, сбросьте мой счётчик бесплатных вопросов.
1419 views
Apr 02, 2020 at 01:36 PM

Компьютер тормозит и зависает

В некоторые моменты зависает компьютер, иногда зависает отдельные поля(рабочий стол, панель задач, меню Пуск).
Курсором мыши возможно передвигать, но с различными программами невозможно взаимодействовать, а некоторые попросту не отвечают. Открытие вкладок и поисковые запросы в браузере выполняются очень медленно, а при просмотре видео(на том же Youtube) долго загружается.
Сначало подумал на выход из строя процессора, т.к он не слишком уж новый, да и проблема мне показалась такого рода. Почистил и заменил термопасту процессор, на вид он в хорошем состоянии(без сколов и царапин). После этого пол дня все было нормально но потом все продолжилось.
Дальше я начал искать решение проблемы в интернете, чего я только не перепробывал, и выключение службы Центра обновления Windows, проверки на вирусы и мусорные файлы, чистил реестр, дефрагментировал диски( для этого скачал данную программу). Только после дефрагментации дисков компьютер работал без перебоев и зависаний день, но на следующий все по новой.
Уже незнаю в чем может быть проблема, единственное на что подаю подозрения так это жетский диск, но и то не факт что это верно

1418 views
Oct 27, 2020 at 09:03 AM

Restore

Can I ask you a question of restoring an image?

1418 views
Jul 29, 2020 at 04:16 PM

Taboptimizer is causing a 32 bit program to crash

How do I disable Taboptimizer in BoostSpeed 11. I have verified that is is a program in the BoostSpeed directory on the Windows 10 computer. If I do not run BoostSpeed, then I do not have the problem. I can send crash logs if that helps. I would rather just disable Taboptimizer or not use it.

1417 views
Sep 10, 2019 at 08:56 PM

Кэш второго уровня

Здравствуйте, в прошлых версиях была возможность через Tweak Manager включить исплользование кэша втрого уровня. В 11 версии неполучается найти данную функцию. Подскажите как это сделать.

1417 views
Apr 18, 2020 at 10:31 AM