1793 questions

Pro but not Pro

Your BoostSpeed 13 software recognises I'm a Pro user on Windows 10 (my activation key comes up when I try to regitster). Why would I try to register if I'm already registered? Because the software refuses to recognise my Pro status for several of its features, such as automatic scanning. When I click the checkbox to open the features a dialogue box pops up telling me to buy Pro... even as it's displaying my license key! Really annoying.
194 views
Dec 27, 2023 at 09:01 PM

updates


i have updated the first driver in the list of drivers to be updated many times, why does it continue to on the list.
i update drivers 2 or 3 times a day but the list doesn't get any shorter,why.
201 views
Dec 27, 2023 at 12:18 PM

?????.tmp.exe files needing to be blocked daily

Every day after Windows startup I see a privacy warning from my antivirus software (Trend Micro Maximum Security) that one or more new files in C:\Users\<user>\AppData\Local\Temp is trying to access my C: drive, as it is protected against ransom attack by the antivirus software, and offering to block it.

The files being blocked are all of a certain type, ending .tmp.exe. File properties reveal them to be "7-Zip Standalone Console" files, and are executable.
For instance:
de9f9807-308a-48bf-9311-7495c8765374.tmp.exe
cec08685-b06f-4c1d-a05c-0333f9a5ce4e.tmp.exe

Are you able to tell me what this executable is doing in the background? I am suspicious of it.
(I cannot add an exe file to this submission)
203 views
Dec 27, 2023 at 11:41 AM

will SSD HD Word with this MOB

will a 980 ssd NVMe work with my mother boared
193 views
Dec 27, 2023 at 03:12 AM

внезапно стал плохой интернет

у меня был нормальный интернет всё было хорошо но на след день он просел до 100кб загрузка хотя на спидтесте он как был по 80мб так и остался и уже месяц он такой до сих пор а что делать я не знаю
226 views
Dec 27, 2023 at 01:39 AM

license keys

If I were to buy the 3-pack of license keys, would I be able to use them over the course of three years? It says "1 year, 3 keys", but I don't know if they each expire a year after purchase or if they expire a year after they are used. For example, if I bought the keys, would I be able to use one key every year, using the three keys over the course of three years, or would I have to buy another 3-pack every year?
229 views
Dec 25, 2023 at 06:33 PM

folders

everytime i Click ON ONE FOLDER tO OPEN All OTHER FoldERS are activatED. thE uSUAl ANSWER oN GOOGLE iNVOLVING EXPLORER FILE OPTIONS DOES NOT WORK. also as you can see the shift key doesn't work
204 views
Dec 25, 2023 at 03:06 PM

Touchpad Stopped Working

Can you give me possible solution methods to get my Lenovo Yoga laptop (Win 10) touchpad to start working again? I am currently using a bluetooth connected mouse with my laptop, but "out of the blue" my touchpad stopped operating. I've had this issue happen before and a re-boot corrected the issue, but not this time. Thanks.
157 views
Dec 25, 2023 at 02:41 PM

Ausllogics BoostSpeed 13 so difficult to open

Whenever I open Auslogics BoostSpeed to start it does not open , after some 5 mins and several times of tries it will open but is so slow to start to scan ??? After long wait no report on any problems why it did not start. Is this the normal speed of BoostSpeed 13 ???
Disappointed !!!
244 views
Dec 24, 2023 at 10:46 PM

Recovery points

I have windows 11, and Auslogics, but cannot locate the reovery points in either.

How does one locate, to use if necessary?
220 views
Dec 24, 2023 at 08:30 PM

laptop is shutting down 30 sec

Hello

Let me tell you that I am satisfied with the performance of the BostSpeed 13. Great Job.

I run the program, and everything is fine. The speed of the PC is unbelievable.

Except that, why does the laptop shut down 30 sec later under the electricity power and does not shut down when it is on battery power supply? Following the startup with battery I insert the plug of the electricity power and everting is running correctly. The matter is under electricity power plug in start up.

What can be the problem?

Looking forward for your answers,

Regards,

Erol

PC Details:

MSI PX60 2QD
C: SSD 250GB



262 views
Dec 23, 2023 at 03:57 PM

ICカードリーダーが使えない

Smart Card Device Enumeration Serviceが「停止中…」と表示され、ICカードリーダー使用できない。ICカードリーダー自体はデバイスマネージャーで「CIR215 PICC」と表示され、「正常に動作しています」の状態です。コマンドラインからtaskkillで強制終了して再実行をしても、すぐに停止中でフリーズしてしまいます。
237 views
Dec 23, 2023 at 06:51 AM

no moving

hi,

I would like to move files (pictures) from an internal SSD to an external HDD. It is not possible: I receve error code 0x80070079.

I have Win 10 on my laptop and everything seems working properly so far.

thank you,

Istvan
272 views
Dec 21, 2023 at 08:03 PM

Jabra Speak 710

I have a Jabra Speak 710, connected through a Jabra Link 380 bluetooth device.
My computer (Thinkpad, with Windows 10 Pro Version 22H2) does not recognize the speaker as a sound device.
When connected to the computer through the USB cable, the speaker is visible in the catagory Other Devices iso Audio Devices.
The speaker and the link are working fine on another computer of mine, and also on my smartphone.
I reached out to Jabra support, they have helped me resetting the firmware, removing and reconnecting the device etc. but nothing works. I even got a new speaker from them, but still no change.
The problem started after installing an update of a driver. Undoing the update did not help.
I have even done a full re-installation of Windows, which has removed all customized settings, but problem still persists.
When starting up the computer, there is a very brief connect with the speaker (the speaker says : "PC connected"), but immediately followed by a disconnect (the speaker says : "PC disconnected")
I think there is an entry in the registry that prevents connecting with the speaker, but I am not able to identify it.
211 views
Dec 21, 2023 at 11:25 AM

Windows Update

how to force update windows, i have issue with windows update
165 views
Dec 20, 2023 at 01:42 PM

レスポンスが遅くなった

動作がいちいち遅くなって困っています。何を調べればよろしいのか教えてください。
具体的に思いつくことを列記すれば・・・
㈠インテルのソフトの自動バックアップがタイムアウトしたとのコメントが出て成功しません。
㈡Naxosのデータベースから音楽曲を屢々ダウンロードするのですが、ダウンロードした曲の音質が劣化したように感じます。レスポンスの遅さが禍しているのではないでしょうか?
㈢その他各種アプリがことごとく開くのが遅くて苛立ちます。以上
209 views
Dec 20, 2023 at 01:14 AM

Recovering Deleted Files

How do I recover my delted One Drive files that were deleted when I upograded to Pro Vestion 13
189 views
Dec 18, 2023 at 10:08 PM

Ok Its not Store but Log in Activity..

Ok ..so Ill just tell my problem: I started getting unsuccessful access tries constantly for mm a year ,it wassnt like that before, and i dont know from where or why.. my Mobile? But some are from Firefox and i dont have it anywhere anymore Have you seen something like this before? I have a picture ..screenshot

You said: Im NOT doing it.. ..i think Automatic? From where ..my mobile But why?! How.. Wifi is off there "all the time"
You said:
Im NOT doing it.. ..i think Automatic? From where ..my mobile But why?! How.. Wifi is off there "all the time"

Thank you far any insight.. Regards, Mitja
197 views
Dec 18, 2023 at 03:15 PM

problema

es que mi pc se rentalizo extrema y va muy lenta que hago
185 views
Dec 13, 2023 at 01:18 PM

Recover Data if possible

HP Laptop Pavilion, Win10, 1 Gig HD, i7 processor
I downloaded Auslogics BoostSpeed 13 Free Edition and read about tasks that would help the speed of my laptop. The only section I used was delete unused programs. It showed me a list and I selected about seven or eight items. And later I opened
my desktop and realized I had lost about 30 shortcut Icons. Many that I still use.
I read thru the inforrmation to try to reverse my action. I used the recovery section but keep seeing a popup window telling me to
turn off my anti-virus and firewall and no data was exchanged (I used a restore date one week earlier.) I tried three different restore dates and they all failed with the same pop-up. My question -is there a procedure for correcting my mistake and possibly recovering my desktop icons? Thanks for any direction.

Franklin Disney
11595 Forest Mere Dr
Bonita Springs, Fl 34135
233 views
Dec 12, 2023 at 06:34 PM

random shut down of my laptop

recently my sony vaio laptop strted shutting of randomly. can you help.
683 views
Dec 03, 2021 at 09:18 AM

504 Auslogics files designated as Malware

504 Auslogics file were identified by Malwarebytes as being potential Malware.
How can that be? Does Auslogics provide unsafe software?
Please remedy now!

File attached for your review
681 views
Feb 05, 2022 at 11:36 AM

Auslogics BoostSpeed 12について

「Auslogics BoostSpeed Pro12」「Auslogics Driver Updater」と「Disk Defrag Ultimate」のボタンがありますが、インストールすると別途、料金が発生するのでしょうか?
681 views
Dec 24, 2021 at 11:25 PM

No Windows Update KB5008212

From a couple of months now, I am unable to install Windows Update "Windows 10 Version 21H1 for x64 Systems (KB5008212)". Windows Update is urging me to do so, but all I get is error (0x800f0831). I've tested all kind of solutions from Microsoft and other sources, and tried al least a dozen times, with no success. Some sources insists in the fact you need previous updates installed before this oner, and Bootspeed 12 clears update files as a part of Windows Slimmer tool. Is the first time I experience a problem like this and, even not critical, is worrying me because I can get a solution. Best regards.
680 views
Jan 10, 2022 at 07:59 AM

Cannot open Auslogics 12 on my other laptop

Hi, this may have come through twice, sorry if it has, but I have 3 laptops which I pay to use your excellent software. My other laptop, a Lenovo T520 is showing an error message from MS ...the adminsitrator has blocked me from running the auslogics app. It then says contact the adminsitrator...I am the adminsitrator ..the only user of that machine. Does MS have a problem with Auslogics? Can you help me sort this problem out and enable me to open your software as and wehen I need to...weekly? VMT Chris
680 views
Jan 24, 2022 at 05:56 PM

laptop acer aspire 5735Z

after I ran bootspeed and tutorals 1-4 my laptop will not shutdown it starts to close then boots to sign in page only way i can shut down is to remove battery it han never done this before now hope you can help me with this problem
thx Sean
679 views
Mar 05, 2022 at 03:23 AM

Tab Crashes when go to Look at Report from Deep Disk Cleaner

After I run my Auslogics Boostspeed (makes a backup). I go to look at report and get error "Gah. your tab failed" What/Why does this happen? I don't know how to attach the report. Sorry (Old Lady)
678 views
Nov 06, 2021 at 04:44 PM

task manager

i'm unable to get into the task manager. everytime i try to load it is get an error message
677 views
Nov 11, 2021 at 02:17 AM

what diveces can be added to make compatable with windows 11

How bring Motherboard up to date when it is 11 years old and running windows 10 ok I don't have aTPM 2.0 conection avalable or anything else that will make it happen?

676 views
Oct 20, 2021 at 04:22 PM

My Scanner

I ran My Scanner 5 times and there still something to fix. It is like this all the time, is there something I should do before I scan?
I am including a screen catched.

676 views
Jul 04, 2021 at 03:42 PM

Мой Сканер

Вопрос не о Spotify а AutoLogics BoostSpeed 12 Можно ли исправить определенные ошибки а не нажмиать Исправить Все?

676 views
Nov 02, 2021 at 04:05 PM

when right click in file explorer, it load very slow

my laptop is so far no problem, but everytime when i am using the file explorer, when i right click certain file, it load for a long time. My laptop is quite new, it is nitro 5 and i don't know why this issue exist, I am looking forward to solve this issue. thanks a lot!
674 views
Apr 26, 2022 at 06:11 AM

Defrag or No?

Hi

Cool software and company. Thanks for your time.

Someone mentioned I should use this, but also said, in accordance with info online, that "defragging" an onboard SSD will cause issues. I'm directly confused by this and would appreciate some guidance on what is correct here.

Thanks again.
672 views
Oct 10, 2021 at 11:19 PM

freeing Memory usage

Hi Guys,
I have noticed some apps reserves too much memory for itselfs like Google Chrome,
is it possible to get Auslogic Bootspeed 12 to free some of the memory on a regular basis, for example when it reaches 85% of usage?

also it would be nice to improve memory and CPU by disabbling things that are not required when we want to get out more performance from our PC,

The BS12 RAM and CPU optimization seems to be going into that direction, but require a little bit of more control over processes?
671 views
Dec 23, 2021 at 10:00 AM

driver power state failure

Здравствуйте!

Мой ноутбук иногда являет синий экран с сообщением driver power state failure. Ноутбук Hewlett Packard, ОС Виндовс 10.

Антивирус Касперский, ещё стоит Auslogics BoostSpeed 12.

Ноутбук куплен прошлой весной.

Скажите, пожалуйста, существуют ли способы решения этой проблемы?

С уважением, Иван.
671 views
Jan 12, 2022 at 05:41 PM

windows problems

duplicate file finder
671 views
Jul 16, 2022 at 02:00 PM

Not able to install an upgrade for Boostspeed 12.2.0.0

I am unable to install the upgrade for Boostspeed 12..2.0.0 to 12.2.0.1
After completion of the upgrade software, the Help box remains showing my Version as 12.2.0.0

670 views
Jan 27, 2022 at 03:38 PM

Quanti pc

Buongiorno, un saluto cordiale, ho comperato due versioni pro , la domanda e: a quanti pc posso mettere la licenza adquistata?
669 views
Sep 15, 2021 at 05:40 AM

Fences Requires Reentry of Product Code Everytime BoostSpeed Runs

Hi,

I have had Fences for many years. When BoostSpeed runs its weekly maintenance, I must re-enter the Fences Product Key to re-register the product. I do this and Fences works fine again.

This problem occurred several years ago and you provided a fix where BoostSpeed does not delete/address a file required for Fences related to the product key.

Would you please re-send those instructions if that would resolve the issue or advise other solutions to resolve?

Thank you,
Rich Sullivan
669 views
Jan 29, 2023 at 03:28 PM

Boost Speed 12

Hi Guys

Ive entered my Lisence code but my BoostSpeed 12 is still asking me to Activate Pro Version. i.e the green button "Activate Pro Version" is still there at the bottom right of the window..

Tom
668 views
Jan 22, 2022 at 04:52 PM