626 questions
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Word Document Files

Does your Duplicate File Finder work only on image, video, audio, archives and application files?
How to find duplicate Word document files, pdf files etc ?

78 views
Oct 12, 2020 at 04:46 AM
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unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
85 views
Oct 09, 2020 at 06:24 PM
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Desktop

I have lost my icons on the desktop!
103 views
Oct 08, 2020 at 02:28 AM
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No reconoce Disco duro Externo

cuando conecto mi Disco Duro Externo, la pc no la reconoce.

120 views
Oct 07, 2020 at 08:05 PM
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Как корректно обновить программу Auslogics?

Здравствуйте. Сегоодня вышла новая версия программы и возникает резонный вопрос - как установить обновление? Придется полностью удалять старую версию (с помощью спецпрограмм типа Revo) и устанавливать новую? Или есть еще другой вариант?

124 views
Oct 07, 2020 at 08:12 AM
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Lock-screeen blury

Hello!
When starting my computer (or when locked) I'm allways directly prompted for password or pin, whith a blury picture in background.
However I like those beautyful pictures and would like to see them clearly prior to logging in. What to do?
/Björn-Ove
136 views
Oct 05, 2020 at 09:43 AM
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Window.old folder

Hello¨
The PC had Update to 2004 Versione, now has the PC ond big 30GB Windows.old folder. why can i the folder delete
115 views
Oct 05, 2020 at 07:31 AM
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Lost Hystory


Why I lost my all hystory on Chrome after clean up with BoostSpeed11?

How disable cleaning/deleting hystory and cache in tyhe app?

101 views
Oct 05, 2020 at 02:13 AM
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I applied Tweaks and now I have no sound

Is there a way to revert applied/recommended tweaks? After applying tweaks through the application, I no longer have sound and I get an error when I try to play video files
93 views
Oct 04, 2020 at 11:09 PM
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Error mesage

I recently installed Microsoft Office 2019 on my Win 10 computer. Each time I use your Bootspeed 11 software, and when I access my Office 2019 software, I get an error message "Operatng system is not presently configured to run this application". What can I do to correct this? I am reluctant to use Auslogics software if it continues to prevent me from accessing my MS office software. Please advise. Thank you.

115 views
Oct 04, 2020 at 05:57 PM
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原因不明起動しない

Windows 10 64
症状
電源を押す
電源ボタンとその隣の起動ボタンが伝統する(チカチカ。。。正常)
1分後消える
数分後 画面に「修復している」と出る
その後様々な修復Optionが出るが、起動していないので何もできない
。。
同じことを繰り返していると突然起動できる(現在のように)
上記の状態が前触れもなく発生する
106 views
Oct 04, 2020 at 12:51 PM
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Hard disk spindown

How do you enable hard disk spindown after it has been turned off using the maintain tool? I've searched but cannot find the option. Thank you.

97 views
Oct 02, 2020 at 04:36 PM
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keyboard mis function

since updates to win 10 my laptop no longer has functioning shift keys. i have checked sticky keys etc are all off. i have deleted driver for keyboard, restarted laptop to reinstall driver. i have been to laptop compies website and can find no driver updates for my model. acer 771555z.
any solutions.

167 views
Oct 02, 2020 at 01:17 PM
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teredo blocked

how can i fix my teredo?its blocked

89 views
Oct 02, 2020 at 08:33 AM
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Про производительность компьютера

Дорогие разработчики программы Auslogics BootSpeed, у меня проблема.
Я хотел повысить fps помоему я снял что-то с диспетчера задач,и вводил команды в консоль в игре CS:GO в мастерской карте BENCHMARK. И, до этих изменении у меня было около 70-100 fps, а сейчас fps 40-60. Что мне делать? Подскажите, пожалуйста!
88 views
Oct 02, 2020 at 05:44 AM
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Printer not connecting

Hello!
I recently used Auslogics to clean my computer. I believe I went to "optimize" to perform a deeper clean up. The question came up at the end to clean which I clicked on. My printer is now showing default, I cannot get it to connect to my internet either by the "wizard" or manually. HELP!!!
112 views
Oct 01, 2020 at 03:56 PM
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Issues Microsoft Flight Simulator (FS2020)

Hi, I have been a customer of yours for a long time. I am satisfied with the software but now I need to ask a question or rather a report.
I have the license for 3 PCs, and on one PC I have the new MSFS FS2020 simulator. Thanks to the backup I restored the files. The problem is that after deep cleaning privacy, traces in applications, empty folders, registry files, Windows system files could no longer start the game. I thought to warn you and I hope that the problem is solved. Thanks and sorry. My configuration: CPU i7-8700.... Windows 10 PRO.... RAM 48 Gb.... HardDisk M2 NVME samsung 1Tb.... GPU RTX 2060.
98 views
Oct 01, 2020 at 12:43 PM
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Spam website on startup

when ever I reboot or power on my laptop, my google chrome(default brower) just pops up automatically showing me random websites advertisement.
102 views
Oct 01, 2020 at 11:51 AM
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Formula not working correctly

when formulating a two page expression, the first page is not reading the second expression. I have given you the two formulas - I would hopefully like to have this sorted; if possible.

the first one should denote the year: In this case 2020

=IF(MONTH($A$5)<>MONTH($A$5-(WEEKDAY($A$5,1)-($I$2-1))-IF((WEEKDAY($A$5,1)-($I$2-1))<=0,7,0)+(ROW(A7)-ROW($A$7))*7+(COLUMN(A7)-COLUMN($A$7)+1)),"",$A$5-(WEEKDAY($A$5,1)-($I$2-1))-IF((WEEKDAY($A$5,1)-($I$2-1))<=0,7,0)+(ROW(A7)-ROW($A$7))*7+(COLUMN(A7)-COLUMN($A$7)+1))

The second shouldgive me the first day of the year:

=IF(MONTH($A$5)<>MONTH($A$5-(WEEKDAY($A$5,1)-($I$2-1))-IF((WEEKDAY($A$5,1)-($I$2-1))<=0,7,0)+(ROW(A7)-ROW($A$7))*7+(COLUMN(A7)-COLUMN($A$7)+1)),"",$A$5-(WEEKDAY($A$5,1)-($I$2-1))-IF((WEEKDAY($A$5,1)-($I$2-1))<=0,7,0)+(ROW(A7)-ROW($A$7))*7+(COLUMN(A7)-COLUMN($A$7)+1))

Question, is this even possible?

169 views
Oct 01, 2020 at 01:28 AM
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Auslogics Shell Extensions and Startup

I recently looked into the Auslogics Startup Manager and Shell Extensions and I was alarmed to discover that 2 programs are listed as Dangerous. I have checked the web which lists these 2 program as 58% malicious. The programs relate to the Motherboard hardware installation. They are ASUS.com and atkexComSvc.exe. According to the various web sites the way to remove them is to go to Control Panel Programs and Features and to uninstall. But on my configuration they are not listed in the program list. Auslogics reports them as Dangerous. How do I use Auslogics to disable/remove/unistall?

188 views
Sep 30, 2020 at 05:43 PM
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Perfomance for...

How can I optimize Windows for GTA V for maximum performance?

185 views
May 27, 2020 at 04:35 PM
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system is slow

the system is too damn slow, everythin keeps crashing and all tha stuff... yesterday i encountered a disk read error
plz help.. i had also bought/registered em auslogics driver installer but it kept on crashing and last hour an error came up saying some f***in file was missing and shit.I DIDNT EVEN TOUCH ANYTHIN. i hav avg anti antivirus (thot) and kaspersky tdss killerso yeaa i ran a deep scan and a root kit scan but alas no virus was found either. SO PLZZ HELPP my ames keeeeeep on crashing and stuff
whenever i open somethin well, it only stays 'opened' for like a min or half and then my whole system freezes. i had earlier enabled that whenever there gonna be critical error, bootspeed's gonna restart my system and stuff
SO THAT MEANS WELL IF MY SYSTEM KEEPS ON RESTARTING ON ITS OWN THEN IT EXPERIENCING SOME CRITICAL ERRORS
plz helpp i hv had enough of this shit plzzzz !
i cant even add a file cos my system keeps hangin so i cant even snap a screenshot
plzzz devs help plzz
183 views
Sep 05, 2020 at 08:29 AM
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Luminosity disappeared

Hello, i have problem, after install bootsped 11, i can't control luminosity because disappeared in central windows 10.
Best regards

183 views
Sep 14, 2019 at 01:16 PM
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cleaning done or not done?

Each time when I do a manual clean of: one click scanner, reg cleaner, duplicate file finder, deep disk cleaner, the page displays the following message.
This has not been cleaned since (date), Also, immediately after the internet optimiser has been run and optimised and rebooted it requires another scan to optimise straight after the reboot.
I looks as if the program does all the tasks required but does not record it as being done.
Your comments appreciated
Bill

182 views
Sep 06, 2020 at 05:37 AM
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Having to re-enter my Microsoft account info many times.....

Like your program. However it knocks off all Microsoft "connections" making me have to re-enter my PW frequently to stay signed in to my account. Getting annoying.
182 views
Aug 29, 2019 at 02:39 PM
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Здравствуйте, программа Auslogics не запускается вместе с включением компьютера, как исправить?

Здравствуйте, программа Auslogics не запускается вместе с включением компьютера, как исправить?

182 views
Apr 29, 2020 at 01:50 AM
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selezione cartelle

Salve, vorrei sapere se nella versione registrata si ha la possibilità di selezionare le cartelle riguardo alla ricerca di duplicati o altro ?
cosa che invece non mi è stata possibile nella versione di prova del vostro "AUSLOGIC BOOTSSOEEDE11-
UTILIZZO windows 7
Grazie Massimo

182 views
May 11, 2020 at 10:14 AM
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please solve driver problem

my computer show unknown device please solve driver problem

181 views
Dec 10, 2019 at 02:05 PM
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Certificates

Good evening,
I have an issue with my computer no longer reading the certificates when I insert my id card into a card reader on my computer. I've tested the card reader on different computers with windows 10 as well. So it's not the device or id card. I tested different card readers to no avail as well. It seems to be a softare issue that I think Austologics is blocking or something else. I've tried different browers and that also did not lead to any success.

181 views
May 16, 2020 at 02:18 AM
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windows random shutdown

event viewer shows kernel power error after I restart the laptop.
kindly help thank you.
181 views
Oct 24, 2019 at 04:24 PM
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スキャンするとリモートデスクトップの履歴が消えてしまう

お世話になります。
リモートデスクトップを使って別のコンピュータと接続しています。
スキャンを実行すると記録されていたIPが初期化されて無くなります。
除外リストに「HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client\Default\*」を設定しましたが、効果がありません。
他に、Microsoft Print to PDFの保存に使用したフォルダがスキャンするとドキュメントフォルダに初期化されてしまいます。これも除外リストに
「HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\*」を指定したのですが、効果がありません。
このようにWindowsが保存しているIPやフォルダを残すにはどうすれば良いですか。

181 views
May 23, 2020 at 03:02 AM
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Eliminate Devices to be scanned by the software.

When I do a maitenance scan I keep having to have problems with my Camera and microphone issues.
I have to avoid doing this be cause it creates problems and have to reinsatll my device.
I think others could have the same problem, it could be best, to have your software avoid touching devices alltogether.

179 views
Jun 12, 2020 at 02:27 PM
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обновление windows10

сколько трафика примерно нужно потратить для обновления windows 10 версия 1909 до версии 2004 в гигабайтах

179 views
Jun 15, 2020 at 05:11 AM
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Microsoft services malfunctioning

The Microsoft services are not working properly and some of it's features like EPIC GAMES and MICROSOFT STORE are not working. Can you help me solve that issue on my computer?
:D

179 views
May 16, 2020 at 02:21 AM
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Remote Desktop Service is disable by some process

My IT department believes some way the Auslogics BoostSpeed 11 software is disableing the Remote Desktop Service. I work from home offten and I need to connect to this PC to develop and technical support of our users. How can I find if your application is changing the service to disabled?

177 views
Nov 01, 2019 at 05:02 PM
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Sleep Mode

I have Acer Aspire 5750 G laptop, pritty old one, with win10 latest. It works well but when it goes to sleep mode everything gets slow (all applications, movement of mouse, all system), I've been waited for a long time to give it a time to wake up but nothing. Only solutions is to restart it, and after that it is in normal working mode. Before latest win10 update (2004) it was OK.
I tried so many things to do (everything throu Auslogics, update driver, clean up, registry, defrag ...), but nothing.
Is there any advice from you?
177 views
Aug 22, 2020 at 04:22 PM
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Update windows

I can't update windows on my windows vista machine. Every answer will be estimated.Thank you!
177 views
May 26, 2020 at 06:24 PM
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Cannot use keyboard Up and Down arrows in Windows Clipboard History since today.

I have been using windows clipboard daily as a part of my routine, always used to copy my contents using that. But now when i use Windows+V the Clipboard manager pops up left or right of the screen and when i use arrow keys chrome is scrolling(Copying contents to chrome).
Earlier i selected the copied contents using arrow keys and used Enter key to enter the data, Now its not working, i need to use mouse every single time.
176 views
Sep 27, 2020 at 12:25 PM
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Remove write protection your software put on my new external drive

How do I remove write protection from my new segate almost empty drive so I can transfer stuff to it?

176 views
Jul 25, 2020 at 03:31 AM
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Why auslogics boostspeed can't solve this ?

Hello. I'm a regular gamer, but when I play a game, no matter which one, my computer always crashes. Everyday, for months. I have used boostspeed 11 many times to fix this, but despite what Auslogics promised, my computer is no more stable than before. Nothing has changed. So I’m wondering what it pays to pay for software that promises to take care of our computer’s system, if it’s just basic operations that don’t solve anything. If nothing changes, I will not renew my subscription. If you need information about my hardware, don't hesitate to ask me. Thank you. Sincerely, Arnaud

175 views
Apr 27, 2020 at 08:32 AM