1805 questions

Scanners ignore folders configured to skip in Preferences

Please check attachements. I added folders to be ignored y scanner, but even in Default Scan (in Daschboard) seems that all folders are scanned.
324 views
Nov 15, 2023 at 09:45 AM

bluetooth dissapeared from device manager after cleanup

Hi,
I did a rigorous cleanup and driver update on a old(er) laptop, after years of limited maintenance. Using Auslogic software (driver update,bootspeed,duplicate finder) and some manual cleaning/updating, Something went wrong, not sure exactly where. Now I can not use/connect bluetooth devices anymore. I tried to solve it by doing some reasearch on the internet but can not find the solution. Otherwise the Laptop is working fine and is a lot faster.
Enclosed you will find some information of the laptop and screenshots of what I think is relevant information.
I also noticed that Bluetooth is not longer available at the 'action center' and 'device manager'. The latter one still shows some bluetooth devices but is hidden and do not seem to be the relevant items.
In 'Settings> bluetooth and other devices', the previously connected bluetooth devices are still there but it clearly states that bluetooth is turned off.
Could you please advise me on how to solve this.

Enclosed a couple of prinscreens of the systems and the above mentioned screens.
FYI I am an experienced user, however certanly not a Windows specialist.

Kind regards.

Perry Parengkuan
408 views
Nov 14, 2023 at 08:58 AM

error en el dispositivo usb

es posible con los programas que he adquirido xcon ustedes, poder recuperar mi dispositivo USB (memorias USB) que al colocarla en mi computador, me aparece que no la reconoce, dice que en mi dispositivo hay un error de comunicacion ( error 43) al parecer y no he podido usar mi memoria USB y alli tengo todos mis archivos.

si no es posible, me recomiendan alguna aplicacion para poder recuperar mi memoria USB?
352 views
Nov 13, 2023 at 02:14 AM

update driver

my bluethooth doent work on this laptop so i dont know wht to do or where to go to instaill or update any programs so this laptop would pair with my bluethooth dievices
281 views
Nov 11, 2023 at 05:06 AM

Special Algorythym for SSD

Does this type of defrag keep the SSD from degrading over time? Can you explain this process in more detail? Thank You, Craig Stone in California
322 views
Nov 11, 2023 at 04:35 AM

c:\windows\servicing\LCU\* - no cleanup

Hi.

I would like to ask why BootSpeed not have option to perform cleanup of the c:\windows\servicing\LCU\* files?
346 views
Nov 10, 2023 at 08:14 AM

стабильная и быстрая работа ПК

Здравствуйте! Мой ноутбук для домашнего использования, сложность с тем что он очень долго загрудается и все остальные процессы идут с зависанием и долгой загрузкой, скачала вашу программу, как могла сама что то удаляла с компьютера, но знаний у меня в этой области нет, как мне оптимизировать его содержимое для стабильной работы и чтобы сканирование на мусор проходило автоматически.
Спасибо
287 views
Nov 09, 2023 at 06:24 PM

Реестр

Как удалить элементы реестра ,если они не удаляются ,а очень надо,мммможет есть спец.программы?
285 views
Nov 09, 2023 at 05:50 PM

Windows Update

This error code might help: (0x80004002).
Can you guys help? Tried everything. I can't seem to fix this.
303 views
Nov 09, 2023 at 01:23 PM

My 'Subscriptions...?

Hi There...!Again I have a question regarding with my 'Subscriptions and my 2nd Question is:- How Can I ''Manage'' my subscriptions with 'Auslogics ?, and for Example:-How to do this... if in the future I'd preffer or change my mind to 'Cancel one of my subscription with 'Auslogics...how could I 'Cancel a subscription with 'Auslogics? Let me know Please...? Thanks!
340 views
Nov 09, 2023 at 12:10 PM

Question about All my 'Subscriptions?

I have an important Question regarding with my 'Subscriptions: 1 Question: After an Year time are All my 'Subscriptions with Auslogics will Renew Automatically?...or After an Year time when my subscriptions will gonna expire should I buy New Licenses for all my Subcriptions again, I mean do i need to do it manually?again? Please Let me know? thanks!
300 views
Nov 08, 2023 at 03:41 PM

Vos logiciels

Quel utilité et quelle différence (avant de passer ma commande) entre Auslogics BoostSpeed13 et Discdefrag?
Je ne sais que choisir vraiment..
282 views
Nov 07, 2023 at 03:54 PM

アップデートエラー

スクリーンショットを添付しますよろしくお願いします
279 views
Nov 07, 2023 at 10:25 AM

Privacy Leaks

Boost Speed 13* has been sending me the message that I have "Potential privacy leaks detected - . . . . some Windows settings are enabled to share your private information"
How do I find the Windows settings and disable them?????
273 views
Nov 07, 2023 at 12:24 AM

バージョン 13.0.0.4から

BoostSpeed 13 バージョン 13.0.0.4から13.0.0.6への案内は来るので
アップデートの操作をするのですが何回やっても
13.0.0.6には到達できません、Windowsのアンイストールの操作をして
再セットアップをしても変化は有りません対処の方法は・・・・・・・
376 views
Nov 05, 2023 at 01:03 PM

Getting different kinds of BSOD's

Hello and good morning, I'm not very good at softwares and know-how's on PC but I've tried using this program to probably fix the cause of what could be causing the BSOD's on my PC. After I tried to use the Auslogics Driver Updater, I updated some of the drivers and it asked me to restart so I did. After I restarted, the pc kept giving me a BSOD where it was written something like: Boot device inaccessible. So I couldn't even put the password and login properly. I had to restore the data to a certain point so I could get my pc back. I'm not sure what the problem is yet so I decided to write this message to you and ask for a helping hand.

Thank you in advance for your time,

Pedro
387 views
Nov 05, 2023 at 11:32 AM

email tutorial

When I first used BoostSpeed there was an emailed tutorial/teaching program that was very informaive. Is there still such a thing and how do I access it?
319 views
Nov 03, 2023 at 01:02 PM

Diagnostic Policy Service Cannot Start.

Diagnostic Policy Service Cannot Start. Access is Denied – Error 5 Fix


334 views
Nov 02, 2023 at 09:42 PM

What does this DOS/DSS commandline Window temporarily at bootup mean?

SInce installing Auslogics BoostSpeed, it hasn't been happening, but what does this mean?
289 views
Nov 01, 2023 at 07:52 PM

Recording locks up.

Sometimes a pop-up behind a screen that I am unaware of, like BoostSpeed, will render an application or camera immobile. How do I keep pop ups from happening? What can I do?
315 views
Nov 01, 2023 at 07:49 PM

windows random shutdown

event viewer shows kernel power error after I restart the laptop.
kindly help thank you.
1128 views
Oct 24, 2019 at 04:24 PM

Registry Cleaner ==> Auslogic versus CCleaner

Hello from Italy,
before I founf Auslogic I used Ccleaner a lot to keep my PC in shape. Right now I still observe a diffrence between Ccleaner and Auslogic Registry Cleaner when it come to the type and number of issues the two programs do find in the Windows Registry.

Did you ever check this out and do you understand the reason why this is the case. To a lay person the Registry can or be wrong or right configured ... or is this the part where programming has it's gray zone ?

Cheers, Michael

Content hidden to protect privacy

1126 views
Nov 07, 2019 at 04:06 AM

Brightness control not working

I've got a Lenovo Y50 laptop. Display brightness is usually controlled by Fn + up arrow and Fn +ndown arrow. Brightness controls are not working. Not sure when this started happening.
1126 views
Aug 28, 2020 at 02:59 AM

MSCONFIG settings

I am curious , do you have settings needed for faster start ups of the msconfig settings ? For it will make start ups even faster in windows 10 or more than likly even in windows 7 & 8 as well.

1123 views
Mar 10, 2020 at 05:02 PM

Auslogics BoostSpeed 12 после проверки сисстемы блокирует и выпиливает AdGuard из сисстемы

Доброго времени суток. Уважаемые разработчики, я давно пользуюсь вашими программами, в том числе и Auslogics BoostSpeed. За последнее время я пользовалась Auslogics BoostSpeed 10 и всегда всё было без сбоев. 23 мая 2021 года я решила приобрести Auslogics BoostSpeed 12. С установкой программы не было проблем. Но после сканирования и выполнения оптимизации устройства у меня перестал работать AdGuard и не просто перестал, я его не могу даже переустановить. Пришлось мне переустанавливать всю сисстему заново. До этого проблем с AdGuard не было у Auslogics BoostSpeed 10. Мне бы не хотелось удалять Auslogics BoostSpeed 12 и возвращать свои средства. Помогите разобраться, что нужно сделать, что бы Auslogics BoostSpeed 12 не выпиливал и блокировал AdGuard из моей сисстемы, т.к. я давно пользуюсь этим программным обеспечением и он меня полностью устраивает (лицензия оплачена). Я бы понимала, если бы он выпиливал, но сам заменял функции AdGuard, но после выпиливания данной программы я полностью остаюсь не с защищенным интернетом и с кучей не нужной мне рекламы. Как вы понимаете меня это не устраивает совсем. Очень надеюсь на помощь в отладке вашей программы с программой AdGuard. В противном случае мне придется откатить Auslogics BoostSpeed 12 до Auslogics BoostSpeed 10 и вернуть потраченные средства. Но еще раз повторяю, я не хочу этого делать, а хочу полностью разобраться в данном конфликте программю Так обе эти программы мне нравятся.
1123 views
May 24, 2021 at 05:57 AM

windows run slow

hi , my windows be slowly than when i buy it and i don t know what should i do for it , i think its for that my computer ruuning some applications atumotacely and i should close them in the task bar , what shoud i do?
1123 views
Sep 12, 2019 at 01:23 PM

Дефрагментация SSD и дефрагментация реестра при загрузке в компъютере с SSD.

1. Почему программа начала дефрагментировать компъютер с диском SSD, хорошо ли это (вроде ему нужна только оптимизация), и если нет, как отключить дефрагментацию SSD ?

2. Хорошо ли делать дефрагментацию реестра при перезагрузке компъютера с SSD ? (Меня фсегда очень интересовал этот вопрос).

Заранее спасибо.
1123 views
Jan 25, 2021 at 11:48 AM

100% disk usage shown in windows 10

i have tried all the videos in youtube but task manager continuously shows 100% disk
which slows down computer startup increasing boot time
what should i do?

1118 views
Apr 10, 2020 at 06:24 PM

BoostSpeed actions on Windows 10 Shut Down

I use Microsoft Office 2003 and one of the features maintains a list of recently used files in each of Word, Excel and Outlook. Recently the recently used files list in these three programs has been cleared following shut down at the end of the day so that when I restart my computer the next day the recently used file lists are empty and start being repopulated during the course of the day but again are cleared following the final shut down of the day.

My question is - is there a feature of Boostspeed that is clearing these lists and how do I change it so that it doesn't happen?

Regards, Harry McBride

1117 views
Sep 14, 2020 at 01:34 AM

Turn indexing back on

Hello! Bootspeed disabled indexing. How do I enable it back?
1117 views
Oct 26, 2020 at 03:26 PM

Remote Desktop Service is disable by some process

My IT department believes some way the Auslogics BoostSpeed 11 software is disableing the Remote Desktop Service. I work from home offten and I need to connect to this PC to develop and technical support of our users. How can I find if your application is changing the service to disabled?

1117 views
Nov 01, 2019 at 05:02 PM

how to find and permanently scrub wipe erase delete WIN10 VSS/ Shadow Copy files

Have disabled VSS ok.
Can find no way to erase existing files created by VSS, and they have eaten up neary 50% of my hdd over the last year.

Any help much appreciated!

Best Regards,
Scotty :-)

1117 views
May 24, 2020 at 08:18 PM

Why auslogics boostspeed can't solve this ?

Hello. I'm a regular gamer, but when I play a game, no matter which one, my computer always crashes. Everyday, for months. I have used boostspeed 11 many times to fix this, but despite what Auslogics promised, my computer is no more stable than before. Nothing has changed. So I’m wondering what it pays to pay for software that promises to take care of our computer’s system, if it’s just basic operations that don’t solve anything. If nothing changes, I will not renew my subscription. If you need information about my hardware, don't hesitate to ask me. Thank you. Sincerely, Arnaud

1116 views
Apr 27, 2020 at 08:32 AM

Cant Access app

I can access everything on my computer except for a application and winrar after updating my windows.


It shows Windos cannot access the specified device, path or file. You may not have the appropiate permissiong to access the item. I reformated my pc and its the same.

1115 views
Jun 15, 2020 at 10:42 PM

Cortana

I have removed Microsoft edge and Cortana from my computer but on start up it shows in the Event Viewer that there is always 2 errors relating to searching for the Cortana package (Appx PackageSync). Just wondering if you know how I can stop my computer from looking for Cortana at all.

Regards
John
1114 views
Dec 08, 2020 at 12:25 AM

Заблокировал утиллиту Disc Doctor

Приветствую! Как мне выйти из положения?
1114 views
Jan 17, 2021 at 10:10 AM

Problema con Auslogics Driver Updater

Buenos dias, tengo un problema con la aplicacion Auslogics Driver Update, ya solicite anteriormente me solucionen este problema, inclusive me solicitaron que reinstale el aplicativo, pero no se soluiciona este proble, por favor tengo que actualizar algunos drivers, pero se queda la PC congelada cuando va hacr la actualizacion de dichos driver, para constancia les envio fotos del problema.

1112 views
Feb 16, 2021 at 03:07 PM

Auslogics Disk Defrag & Optimize

I purchased Disk Defrag, and later purchased Boostspeed. Under Boostspeed Disk Defrag I have always been able to Defrag & Optimize. I always run Defrag first (after disk cleanup), then I run Defrag & Optimize. I run these every Monday morning. I use about 19% of my 1T hard disk space. The only other programs are the automatically scheduled startup programs with staggered start delays up to 2 hours, so they should not significantly affect Defrag & Optimize.

Until 2 months ago, the longest Defrag & Optimze ran in 45 minutes or less. The maximum optimized files was about 45,000. When the Microsoft Windows update for June was implemented, the Defrag & Optimize ran over 3 hours. 2 days ago Defrag & Optimize ran for 5 hours 26 minutes with about 64,000 files optimized. The previous Defrag & Optimize was 6 days earlier.

I am a retired college educated computer professional (with all titles from programmer through analyst and manager) with over 40 years of experience. I have defragged computers for well over 25 years.

My question is "why is the Defrag & Optimize running so long and what can I do to speed it up?".

lhenricksen@hotmail.com

1112 views
Jul 21, 2021 at 07:07 PM

Double Clicking

Lately (last several weeks) the vast majority of my on-screen selections require a 'double click' on the mouse in order for advancing. How can I correct this so movement on-screen can be accomplished with just a single click on the mouse? Could this be an associated problem with Boostspeed's notice of "Hish system resource usage detected' and I "might experience extreme PC slowdown"?

1112 views
Jan 31, 2020 at 02:56 PM

блютуз гарнитура

не могу подключить блютуз гарнитуру, система ее видит но не подключает

1111 views
Nov 08, 2020 at 03:29 AM