1591 questions
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BoostSpeed 13 BUG Issue

There is an aggravating "BUG" in BoostSpeed 13. A message frequently appears that states I have many TERABYTES of files in my Recycle Bin. See the attached screenshot.

I got this message today, while having less than 25 MB of files in my Recycle Bin.

Please look into this and fix this BUG.

Thank you.

Myron Achtman

Content hidden to protect privacy

188 views
Feb 25, 2023 at 07:12 PM
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Auslogics Game Power Plan, Economy, Work power plans

I would like to disable these power plans as i use Win10's Ultimate Power Plan. I noticed that it automatically replaces my preferred plan after using Boostspeed scanner.
I am making this request bec i don't know what these power plans do and how they perform.
I am a Boostspeed 13 subscriber, details of my subscription are added below for your reference.
Thank you

160 views
Feb 25, 2023 at 04:02 PM
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Auslogics Boostspeed 13 TRIMMING SSD Hang at 3% unable to complete SSD Optimization

When running Disk Defrag Optimization Auslogics Boostspeed 13 Pro hangs at 3% "Preparing" when running TRIMM on external SSD and creates a file on external SSD with the following each time Optimization is run:
D:\~DDSSDTRIMTEMP^0_1073741824{6BD97305-57AB-484E-A651-BC496157FFB7} (creates an associating Windows Media Player file) and is unable to complete the Optimization. At one time it moved 1% after 2 hours. This did not happen when running Boostspeed 12 Pro. When running Boostpeed 12 Pro the external SSD would complete Optimization.

Should Auslogics Boostspeed 13 Pro TRIMM command be Disabled when Optimizing SSDs?
207 views
Feb 25, 2023 at 12:25 AM
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Removing single items at a time.

After using the Registry Cleaner I have problems with my VPN. If I reinstall the backup everything returns to normal so I need to be able to clean the problematic files found in the scan one at a time so it does not destroy my VPN. How do I clean problems one at a time?
159 views
Feb 24, 2023 at 11:06 AM
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помощь

Что делать если пк выключается сам спустя время при полной зарядкеи начинает тормазить
174 views
Feb 23, 2023 at 05:52 PM
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Dasboard SCAN cannot terminate CHROME.EXE

After running a SCAN, and choosing to resolve the issues that were found, BoostSpeed 13 is unable to terminate Chrome.exe.
In the list of termination failures there are several instance of Chrome.exe

Choosing IGNORE allows me to bypass the panel.


Boostspeed 13 is current with all maintenance
220 views
Feb 23, 2023 at 04:52 PM
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Performance

How to fix high ram,memory and cpu usage
177 views
Feb 23, 2023 at 09:28 AM
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REFUS de PAIEMENT par carte PASS ( carrefour )

Bonjour
Cela fait plusieurs fois que je tente de passer à la version PRO de TOTAL AV.
Au debut JE ne pouvais pas INSCRIRE le N° de la carte ( et cela 5 ou 6 fois )
Aujourd'hui J ' ai pu entrer le N° Mais le paiement à été refusé.
JE refuse le PEIEMENT PAY PAL
J' irai voir pourquoi le paiement a été refusé

IL MANQUE des RUBRIQUES à vos QUESTIONNAIRES
DIFFICILE de trouver un moyen de vous contacter
JE suis un peu Déçu
Vaysse


173 views
Feb 22, 2023 at 03:26 PM
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作業終了時に下記内容が表示されます

作業終了時に下記内容が表示されます
「いくつかの調整を有効にするため、コンピュ-タを再起動するする必要があります。」
どうすれば、改善するのですか。
245 views
Feb 21, 2023 at 07:13 AM
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RE: Need browser attachment advice


I Can't upload files to websites using any browser on my windows 10 home edition.

Can you help me?

191 views
Feb 19, 2023 at 11:01 PM
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Multiple Installations

Do I have the authority to install the full version on a laptop I have or must I buy another subscription? Thank you!
188 views
Feb 19, 2023 at 10:50 PM
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Smart Card Service

Hello!
I have encountered the problem with Smart Card Service turning off. And I am actually using a smart card. I keep opening Services menu in windows and turning it on again. (Auto/manual no matter) It works then, but the next day it will be the same issue over and over again.
I suspect that BoostSpeed is turning it off as a matter of "optimisation". Who can I check and make it stop? I need this service running.
Best Regards, Dmitry
177 views
Feb 19, 2023 at 08:21 PM
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despues de suspender, arranca con TEMP

Puse mi desktop en modo SUSPENDER. y ahora arranca con un perfil TEM, como soluciono??
181 views
Feb 19, 2023 at 07:14 PM
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Boostspeed 13 startup externalized to Windows desktop every boot

Everytime I boot up my Windows 10 laptop, Boostspeed 13 i set to startup in the settings, however on each boot, the Boostspeed dashboard is extranalized to the Windows desktop and always at the Registry Analysis tab.

How can I stop the Boostspeed dashboard from being extranalized on every boot-up?
182 views
Feb 16, 2023 at 08:23 PM
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Spinner GIF Keeps Spinning on Some Websites

Whenever I go to a site that requires some time to load, e.g., http://www.fpcanada.ca/findaplanner
I keep seeing the spinnning GIF wheel as I wait for the web page to load, which it does not and then times out..
So far, it happens with Edge, Google, and Firefox. I have restarted several times and have cleared the cache, flushed DNS, reset the browsers, completed a deep clean, registry clean, and optimized internet settings with SpeedBoost, run two anti-virus malware programs (Windows Secuity and Malware Bytes), and have run memory diagnostics. All with the same result - no change.

Windows and the browsers are all up-to-date.

When I inspect the Javascript (>by right-clicking on the Spinner), I see that the Spinner is there and seems to be waiting.

Any suggestions?
176 views
Feb 16, 2023 at 02:57 PM
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адаптер

Почему не запускается и как обновить
199 views
Feb 14, 2023 at 10:24 AM
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Stopcode

Hi.
Windows crashes... I don't see any particular connection between the crashes except that I get this message...

windows.com/stopcode MEMORY_MANAGEMENT

any ideas? Thanks David

186 views
Feb 13, 2023 at 08:34 PM
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printer malfuntion after running Boostspeed 13

After running Boostspeed 13, my printer either stops working with a "user intervention needed" , or it stops printing in color. What settings can I use to avoid this problem? I may have to quit using Boostspeed
181 views
Feb 10, 2023 at 06:08 PM
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Driver Issues

Hello Dear Sir, Madam,

We have a AMD Radeon HD 6950 Graphics Card,
I looked all over the Internet for the right driver.. But I cannot find the one that works on our pc..
We use Windows 11 Pro X64

I have tried the most of drivers I could find, but none of them work as they should...
We have a HDR Display now, And with some drivers it is disabled.. Others it works with no problem.

As soon as we want to start a game for example Hitman 3..
It Does not start.. And with other games it prompts me to look for the new drivers for our graphics card...
That it is outdated... So please please help us fix this problem?

It would mean the world to us!!

I have added a pic, of the properties of the card with it, using the program speccy

Thanks for the help!

Best Regards!

197 views
Feb 10, 2023 at 05:11 PM
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auto run

Hello and good pm. Can you please guide me on how to set boostspeed 13 to run auto.
296 views
Feb 10, 2023 at 07:25 AM
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ESENT Help.

svchost (3804, R, 98) SRUJet: New log file cannot be created because the database cannot write to the log drive. The drive may be read-only, out of free disk space, misconfigured, or corrupt. Error -1032.
svchost (3804, R, 98) SRUJet: An attempt to create the file "C: \ WINDOWS \ system32 \ SRU \ SRUtmp.log" failed with the following system error: 5 (0x00000005): "Access is denied.". File creation will fail with error -1032 (0xfffffbf8).
1335 views
Feb 25, 2021 at 10:36 AM
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GENERAL QUESTION

what is the difference between Auslogics Disk Defrag Ultimate AND Auslogics Disk Defrag Pro???”

1326 views
Jan 13, 2020 at 10:40 PM
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ATOK ジャストシステム契約管理エージェント「管理のサービス」が停止になってしまう

ワンクリックでスキャンしたのち、ジャストシステム契約管理サービスが停止になってしまう。その度に、コントロールパネルからサービスへと開いて、「サービスの起動」を開始しなければならない。これをコントロールパネルからのサービスを開かずに、常に自動にするようにするには
どのように対処すればよいか。
1313 views
Jul 20, 2020 at 03:51 AM
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driver updater

when i run driver updater i lose keyboard capability on my ms surface.
I had to undo the updates to regain use of my keyboard.

1312 views
Feb 14, 2020 at 06:09 PM
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copy and paste

Generally, copy and paste do not work with mouse druppin a meny. Now, I have to use tne keyboar,Control "c" to copy and control.'V' to paste. this has slowed my ompute use condiderably.
somtimes I can see a quick flas of the menu, but it disppears befoe any action can take place.
Any help to correct this would be appreciate. Thank You

1310 views
Feb 28, 2020 at 05:26 PM
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Auslogics BoostSpeed 13

When (date) should we expect BoostSpeed to become available?
1294 views
Mar 20, 2022 at 04:54 PM
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keyboard is working intermittently

I did some tweaks using Aulogics BoostSpeed 11. My keyboard is now working intermittently, but I'm not sure what tweak may have caused that. I will be typing and it will just stop recording my keystrokes for a few seconds, so I have to wait for a few seconds until the keyboard starts responding again. I have a new HP Envy laptop. Any suggestions? Thanks a lot.

p.s.: on the dropdown above for device, it gave me four options. I just selected what I think is the right one

1292 views
Jun 06, 2020 at 05:19 PM
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Auslogics Blocked by User Account Control

Hi

Please can I ask for your help as I cannot access my Auslogiccs BoostSpeed 12 on my computer? I get a flagged message that User Control Account has blocked access.

Can I take this opportunity to wish you and your colleauges and families a great New Year.

Kind regards
Trevor
1249 views
Jan 21, 2022 at 03:50 PM
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Перестал работать микрофон после использования программы

Здравствуйте, после использования программы перестал рабоать микрофон, приложения его не видят. В настройках микрофона он включен, но когда нажимаю прослушать с утройства, там тишина. браузер тоже его не видит, дискорд предлагает поменять устройтво, но толку от этого тоже нет. Драйвера уже удалял и ставил заново, проблемы не решило

1244 views
Mar 27, 2020 at 09:03 AM
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Auslogics windows slimmer pro v.3

Hi

I am a bit interested in above mentioned softwares compact feature. When running it it says that it can compress W10 with 1.9gb, windows inbuilt feature says only 0.5gb when running it. So how can your program compress so much more, 1.4gb more, that is a lot. Very!

I hope i will get a really detailed, extensive answer to my question, now when i have taken the trouble to download and install "Boostspeed" to get an answer.

So, how can your software compress so much more then Windows inbuilt feature? Why the difference? What does it really do?

1238 views
May 14, 2021 at 01:48 PM
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Не работает микрофон

Добрый день.
После очистки и оптимизации компьютера с помощью Auslogics BoostSpeed перестал работать микрофон - и встроенный, и в любых наушниках. Система его видит, во всех настройках разрешено его использование, но на звук никак не реагирует.
На всякий случай прикладываю скрин менеджера программы - в заблокированных файлах есть куча файлов, связанных с драйвером звуковой карты Conexant, после исключения их из списка блокировки все равно не работает. Все это время звук в наушниках и без них есть.

1236 views
Jan 28, 2020 at 06:29 AM
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Computer Freeze on Restart and Shutdown

Hello,

Everytime I sleep my computer instead of shutting it down and then go back on later to use it and then shut it down it freezes while loading the shutdown. Same thing when I go to restart it. When I don't sleep it before shutting it down it shut's down/restarts without any issues.

Sometimes it says, "Windows has ran into an error, please wait while we send the error report :)". And at the bottom of this page it says please tell your computer expert (something like that) the following: Memory_Management Error 004. After the this page reaches 100% (for sending error report) it just freezes.

The only way I can shut down my computer when all of the above happens is holding the power button down.

Eli

1232 views
Mar 29, 2021 at 02:21 AM
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Microsoft Store の各ソフト 文字化け と Microsoft Store の各ソフト 起動出来ない

Windows10 のMicrosoft store では、文字化けが多いのため、ソフト起動出来ない。 

例、ペイント3D、フィートバック、ニュース、天気、マネー 他。

前回は、文字化けが無かった時にはソフト起動できたのに、出来なくなった。

1215 views
Apr 14, 2020 at 03:15 AM
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my internal speakers are not working anymore

Hi, After purchasing and downloading auslogics boostspeed, driver update, defragmenter and anti-malware, my windows 10 laptops interal speakers are no longer working or even being detected by my computer. I have no idea how to fix this to get them re-enabled. Please help!!

1207 views
Feb 03, 2020 at 04:25 PM
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Adding WiFi to HP EliteDesk G2 TWR that does not seem to have WiFi built-in

I have HP EliteDesk G2 TWR with motherboard specs per below. I need to have WiFi as a back-up to existing LAN hardwired internet connection. It does not seem to have WiFi as option built-in. I bought Netgear Model A7000 AC1900 WiFi USB adaptor, and i installed software etc,,, but that does not seem to work either. Per motherboard specs below there would appear to be two open slots available.

1. Any suggestions as to getting the external WiFi USB adaptor that I already bought to work?

2. or do I need to get/install some sort of PCI wifi adaptor/card?
Or what... help?

Slot3 / X1PCIEXP2: Available
Slot4 / X4PCIEXP: Available


Name, Value
Motherboard
Manufacturer: HP
Product: 8053
Version: KBC Version 05.39
Serial Number: PESUC0ECY9Y2X0
Ports: 38
Slots: 4

Ports
Port Connector 0: Keyboard Port
Port Connector 1: Mouse Port
Port Connector 2: Serial Port 16550A Compatible
Port Connector 3: Serial Port 16550A Compatible
Port Connector 4: Video Port
Port Connector 5: Video Port
Port Connector 6: Video Port
Port Connector 7: Network Port
Port Connector 8: Audio Port
Port Connector 9: Audio Port
Port Connector 10: Audio Port
Port Connector 11: Audio Port
Port Connector 12: Audio Port
Port Connector 13: USB
Port Connector 14: USB
Port Connector 15: USB
Port Connector 16: USB
Port Connector 17: USB
Port Connector 18: USB
Port Connector 19: USB
Port Connector 20: USB
Port Connector 21: USB
Port Connector 22: USB
Port Connector 23: USB
Port Connector 24: 8251 Compatible
Port Connector 25: 8251 Compatible
Port Connector 26: 8251 Compatible
Port Connector 27: 8251 Compatible
Port Connector 28: 8251 Compatible
Port Connector 29: None
Port Connector 30: None
Port Connector 31: None
Port Connector 32: None
Port Connector 33: None
Port Connector 34: None
Port Connector 35: None
Port Connector 36: None
Port Connector 37: Keyboard Port

System Slots
Slot1 / X16PCIEXP: In Use
Slot2 / X1PCIEXP1: In Use
Slot3 / X1PCIEXP2: Available
Slot4 / X4PCIEXP: Available

BIOS Details
Name: N01 Ver. 02.47
Manufacturer: HP
Version: N01 Ver. 02.47
Copyright: HPQOEM - 0
Date: 4/28/2020
Size: 16,384 KB
1190 views
Sep 16, 2020 at 05:48 PM
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No thumbnails

I have WIndows 10 that is up-to-date. It has suddenly stopped displaying thumbnails of pictures (jpeg). It seems that t his is a common problem. I have taken several recommended procedures (from https://www.windowscentral.com/how-reset-thumbnail-cache-windows-10) to overcome the problem without benefit.

Can you help?
1178 views
Mar 24, 2021 at 05:13 PM
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Shut and Restart

Can you try and establish just why I cannot shutdown or restart my desktop Windows 10 2004 64-Bit? I get a BSOD with error message of driver power state failure
1176 views
Jul 07, 2020 at 11:52 AM
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After uninstalling webroot, their core service is stuck in my pc, and I can't remove it

Hi, this is my last qustion, and the most importent one. I just installed webroot, but I found a better one, and their core service is stuck in my pc. I tried everything( safe mode, antivirus remove tool....) all didn't work. So please help!
1174 views
May 10, 2021 at 11:57 PM
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64 bit operation

when will there be a 64 bit program? 32bit on new faster machines is slow

1171 views
Jun 03, 2020 at 11:19 AM
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no windows updates

i have been trying to update to the windows march update but I can't

1158 views
Mar 25, 2020 at 03:40 AM