1408 questions
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パソコンが熱い

  パソコンの動作が遅く、動作音も大きくなり、パソコンの排気がとても熱くなって心配です。デフラグやクリーンアップすると少しの間静かになります。問題ないのでしょうか。また、どうすればいいですか?パソコン自体は5年目です。
146 views
Sep 06, 2022 at 12:33 AM
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Download Folder files

After using Auslogics BoostSpeed to try and increase the free space on my main drive C, I've accidentally purged my entire Downloads folder and deleted everything that was stored there which made my to try and recover the files. First using Auslogics BoostSpeed to try search for them unsuccessfully as well as several other software that does the same. I've only managed to find few of the files I was looking for during one of the early scans which I foolishly did not try and immediately recover which caused me to no longer be able to find the files in later searches to find more of it.

Is it possible to undo the cleaning processes of Auslogics BoostSpeed so that it could revert the state of the folder to one that never lost its contents?
163 views
Sep 05, 2022 at 01:52 PM
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New Folders

After the New Folder option that is usually available after right clicking is somehow gone or disabled, is it possible to regain the ability to create new folders with this PC that I'm using without having to rely on copying existing folders or giving myself blank ones from another PC?
172 views
Sep 05, 2022 at 01:31 PM
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How Come....?

How come suddenly with windows 11 my MSI Z390 GAMING PRO CARBON motherboard doesn't accept my downloaded chipset drivers. I must use everytime my motherboard DVD and then the MSI Center update Tool, otherwise it Freezes to function and restarts. Are their any BIOS settings I must know about? How must I solve that problem.
215 views
Aug 26, 2022 at 05:16 PM
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Startup Applications Automatically Getting Disabled

Startup Applications Automatically Getting Disabled. They are enabled in the startup in Task Manager and then disabled when I restart the computer. How can I fix this?
228 views
Aug 25, 2022 at 10:14 PM
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ralentissement

Bonjour, je rencontre un ralentissement limitant l'usage de Google Drive. Les affichages sont très longs, les échanges de contenus encore plus...
Je l'ai réinstallé, sans succès.
173 views
Aug 22, 2022 at 05:42 PM
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Cleaning

Gentlemen,
I have Windows 10 64 bit. I have 1.69 TB free space of 1.81 TB. Do you think I should wipe the free space or would it just be a waste of time?

Doug.
195 views
Aug 19, 2022 at 06:51 PM
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Store and related apps don't open

Al Microsoft apps including store will not open. I have attempted to restore the app ID service but get an "access denied" popup when clicking "apply". All other methods to restore the service have hailed as well. In conjunction, I am getting a notification that McAfee and Windows Defender are both turned off when McAfee is actually running.
202 views
Aug 19, 2022 at 10:53 AM
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tentative de modification de DNS

Bonjour,
Je voudrais savoir pourquoi, depuis que j'ai installé le VPN Cloudflare Wharp sur mon pc, je reçois très souvent, plusieurs fois par jour, des alertes Boostspeed 12 m'indiquant une tentative de modification de DNS (cf. pièce jointe).
Y-a-t-il un moyen d'y remédier ?
Merci, cordialement.
186 views
Aug 17, 2022 at 10:11 AM
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Parallels Desktop 18 Compatibility

I have an Apple iMac running macOS Monterey v12.4 with Parallels Desktop 18 and Windows 10.
I’d like to know, can BoostSpeed 12 run in this Virtual Machine environment without any issues?

PS: BoostSpeed 12 is not installed in the Virtual Machine environment yet. I’m simply trying to find out if it has been tested and will work before installing it on my iMac with Parallels Desktop 18.
217 views
Aug 12, 2022 at 03:52 AM
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langue

Bonjour,
Pourquoi chaque fois que j'ouvre edge le language est le thai au lieu du francais. pourtant mes options de language pour edge sont le francais. ?
199 views
Aug 11, 2022 at 03:54 AM
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Retrieving purged files

How do I retrieve discared files for a particular date. I have hundreds of discarded files but only need those for a single date.
224 views
Aug 10, 2022 at 06:19 PM
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disable registeruserdevice

how can i disable registeruserdevice? File does not exist, and ias dangerous
217 views
Aug 10, 2022 at 11:33 AM
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Постоянно отключается Wi-Fi

Постоянно отключается Wi-Fi на моём десктопе. Что необходимо сделать в настройках компьютера, чтобы wi-fi не отключался самостоятельно?
207 views
Aug 09, 2022 at 06:30 AM
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Can You Fix The Auslogics Disk Defrag 10 at Expected Error?

Already to Installed Disk Defrag 10. But Pro Upgrade. That Expected Error it.
And Not To Uninstall.
Can You Fix it?

Thanks To

John Alex
181 views
Aug 06, 2022 at 04:01 PM
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Start Up

Hi,
From time to time I get a notification that "Windows Start up took 1m 40sec" or similar with the suggestion that I look at the start up programmes with, I presume, the idea of reducing that time.
I am all for doing just that, however, when I open the Start Up I am confonted with a list of apps which for the most part mean very little to me. I have no idea what disabling any particular app will do; whether it would have a detrimental or beneficial effect on my system.
I would be grateful for any advice or suggestions you may be able to give to help me.
I had thought to supply you with a list of the apps but can find no way to even copy a list into a word document, so maybe you could help me to accomplish that so that you will be better able to help me!
Alternatively, I am happy for you to use remote access.
Regards,
Donald Stewart
204 views
Aug 04, 2022 at 10:35 PM
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IP Address

What is the IP address for this compter
263 views
Aug 02, 2022 at 09:53 PM
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Regestry

Can I use the registry to solve.......How can I turn off "Do you want to allow this app to make changed to your computer" popup for one specific app?

206 views
Jul 29, 2022 at 03:10 PM
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auslogics driver updater causes WINDOWS 10 to be disabled

I have the Auslogics Driver updater and used it on my ACER laptop , which is only 3 years old.
The updater found 16 drivers that needed updating.
I did the updating and restarted the laptop.
The laptop then wouldnt start - I got the blue screen error message.
The only way I could get it working again, which took me 2 days, was to reset back to a restore point 2 weeks ago .

As a result I presume the driver updating never happened.
Is there anything I can do to get the Driver Updater to work without causing this significant error message?
196 views
Jul 25, 2022 at 12:23 PM
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aidez-moi à installer Windows11 à partir de Winsdows10

Nom de l'appareil Asus-N732V
Processeur Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz 2.20 GHz
Mémoire RAM installée 10,0 Go
ID de périphérique B97B8955-E5F7-4030-93CD-32FB22878060
ID de produit 00326-10000-00000-AA251
Type du système Système d’exploitation 64 bits, processeur x64
Stylet et fonction tactile La fonctionnalité d’entrée tactile ou avec un stylet n’est pas disponible sur cet écran
233 views
Jul 25, 2022 at 09:22 AM
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Keyboard shift keys non-functioning, also upper case symbols (ie "@")

Hello,
After receiving the most recent Win 10 update and installing it, both shift keys have stopped working and I can't get upper case symbols.
I'm writing this on my old desktop, winxp. the Laptop in question is running Win10 having originally run on

Win7, then Win8 and now Win 10.
iVe tried rollback, updating drivers and restarting, deleting and reinstalling, checking Sticky Keys etc, also checking language layout.
I'm at my wit's end, can you help me please?
Regards,
Sue Youell

845 views
Oct 22, 2019 at 02:31 PM
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Richiesta di un consiglio

Buongiorno,
desideravo un Vs. consiglio:
sono già in possesso di Auslogics Disk Defrag 9.

Per migliorare in generale le prestazioni del mio computer sono indeciso se acquistare:
A) Driver Updater
oppure
B) BoostSpeed 11

domanda: BoostSpeed 11 include già anche Driver Updater ?

... non vorrei acquistare programmi uguali ...

Cosa mi consigliate di acquistare? Driver Updater oppure BoostSpeed 11 ?

Grazie e un cordiale saluto.

845 views
Feb 11, 2020 at 10:46 AM
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Virus ID'd as trojan in the deepscan exec

It is ruining my use of Auslogic to keep my computer clean and optimized. This 'trojan' apparently slows all the performance and my web browsers! Do you all have a fix. I had reinstalled once and still had the problem. Now, my auslogic is not doing its job in cleaning 'junk' from my drive! Got any solution?! The file was deleted by Kaspersky!

842 views
Mar 12, 2020 at 06:03 PM
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suddenly the cpu usage comes to 100%

Sometimes the cpu usage comes to 100%

842 views
Mar 26, 2020 at 04:12 PM
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disk defrag integrated into boostspeed 11.5

I have both the boostspeed 11.5 and the defrag ultimate
Question:
It seems like the integrated defrag in boostspeed 11.5 is the old version not the new ultimate

What would be the advantage of getting the ultimate version if it is not integrated - what does the integrated version NOT do that the ultimate version does?

841 views
Jun 17, 2020 at 06:05 PM
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eliminar sistema operativo de windows extra con su aplicacion

queria eliminar un sistema operativo que le agregue accidentalmente pero no me deja al final me tiro error (lo queria destruir) lo estaba buscando para desbloquearlo pero tampoco aparecia asi que mi pregunta es:
como hacer para eliminar el sistema operativo con su aplicacion? porque a decir verdad no quiero formatear mi disco

840 views
May 09, 2020 at 02:14 PM
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Systemwide freeze

Hello Support. On 02/13/20 I purchased an iBUYPOWER gaming desktop from BestBuy:

•model BB971 which includes the TUF B365M-PLUS Gaming ASUS motherboard, Intel 15-9400F, 6-Core 2.9GHz (4.1 GHz Turbo) NVIDIA GeForce GTX 1660 6GB. It has a 240GB solid state drive & 1TB SATA III hard drive. And includes Windows 10 home edition. (see CPUID report attached for further description)

However it continues to freeze up at various times throughout the day for typically about 4 seconds. So I tried a number of repairs after researching this problem on the internet; where I saw that many other people have had this same issue. None of those repairs have worked so far. Notably, I have NOT revised the BIOS as it appears to have the latest version: 1201 dated 07/15/19.

Do you have a solution for this? I love this desktop and have already loaded all my applications, so really don’t want to return it for a new one.

839 views
Mar 27, 2020 at 01:57 AM
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ssd external defrag

I have an external drive, SSD, attached to my computer thorugh usb3.
When I try to optimize it, it takes forever, and seems not to move along....is this an issue? or how can I defeag the external?

Thank you
838 views
Sep 21, 2020 at 01:37 AM
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PC Randomly Resarts

My PC keeps restarting radomly. Some days its fine normaly while gaming. I went online and saw that your website said it could fix it. After following the steps i still have the issue.

Please can you help

838 views
Apr 12, 2020 at 01:07 PM
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Installation error message

Now and then when I try to install something I get the error message in the sample pop up. I need this sorting out as I have tried many things to get rid of it to no avail. I do not even know what it is asking for. It claims is on another disk does it mean disk or harddrive? I am installing things on an extension drive as my C: is full. are there files on C: that it needs to install and maybe that is why it is asking me. Can I duplicate those files so that it can use the extension drive?
This message prevents me from installing certain programs that I need so like I said I need the relevant files that it is asking me for.
833 views
Jul 07, 2020 at 04:16 AM
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File transfer software

I thought you guys offered a file-transfer system a while ago. Or am I mistaken?
I want to send a 300 MB video to a colleague, but could not find any reference in the main menu to do so.

832 views
Dec 10, 2019 at 12:05 AM
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Does not open on click, File Open required.

MS Excel does not open on click, need to go to File Open. When received as an email attachment, MS Excel only opens a blank grey screen. Can only open after saving attachment then doing a File Open.
Tried the DDE thinh and your software said it had made the necessary changes to allow MSExcel files to be opened by clicking on them rather than using File Open

829 views
Apr 07, 2020 at 04:37 PM
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Temperature

I am using Windows 8.1. Is there a provision in BoostSpeed 11, for setting the Disk/Processor Temperature at which the PC will switch off?

828 views
Apr 22, 2020 at 04:00 PM
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no sound, drivers not there

Hi! I've used boostspeed for maybe a year or so, and recently driver updater. Somewhere since driver updater my computer has been off. Also, it should be mentioned that my computer will no longer even work with driver updater. Driver updater turned my computer into a nonfunctional brick, that couldn't even get past boot up. It took me a long time to reset it back to where it was. The driver updater program no longer works on my computer. I tried running it 10 times, each time driver updater program crashes and sends you guys a report.

Somewhere in there something uninstalled my "conexant and real hd audio drivers." Sounds simple enough for me to just go download and reinstall, but ive done that several times and they never show up. I have tried manually downloading and installing, and also let HP installer attempt to install the drivers. But they still don't even show up anywhere on my computer, not on C drive, not under "conexant" file (where there is just USB driver).

I have tried doing system restore like 4 times to put the computer back to an earlier date (when my audio still worked), still no drivers show up. Even my computer will say after the attempted restore point process, "failed to restore system."

So my computer has audio via bluetooth, but not through the headphone jack line in or the laptop speakers. I work in audio and video, so this is an issue. I am literally 3 days late in completing my video projects because i get get sound on this laptop... and getting sound via bluetooth won't cut it with the delay and wrong speaker connections.

I have somewhere in the neighborhood of 100+ apps that i've installed on my computer for video and audio, software keys, licensing programs, etc... amongst others. It took me around 2 weeks to install all of those. I do not want to have to do a complete reinstall of windows to get this my computer to work. Can you please help me figure out what I need to do to get this thing fixed? Any help is appreciated!
828 views
Mar 26, 2021 at 10:52 PM
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stop removing saved information during cleanup

how to keep boostspeed from removing my passwords and form data information from edge browser. I saw it once, but like everything, I cant find it now (LOL)

Thank you

828 views
Jan 21, 2020 at 07:38 PM
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Edge Chromium

I have the new Microsoft Edge Chromium browser. Boostspeed does not recognize this browser. It will only clean Internet Explorer and the original Microsoft Edge browser. Is there an update coming with Boostspeed that will include this new browser? If so, when?

828 views
May 17, 2020 at 02:42 PM
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I just upgraded from 10 home to 10 pro

I recently upgraded my ASUS ROG G551JW from Windows 10 Home to Windows 10 Professional. After upgrading and re installing my apps, running some Auslogics tools, and updating my drivers. I seem to have like every Add On installed and a bunch of virtual this or virtual that, Vwifi and Vethernet. My External SSD (disk letter G) is gone, Ive always had the external SSD running Read and Write to basically have it help the computers performance. I cant Install some apps or change some setting because i will either get some kind of error or it saying that it cant be done on sysWOW32 or 64 im not sure, but something like that... I would greatly GREATLY APPRECIATE if a Tech at Auslogics can remote connect to my pc and take a look at what ever problems he may notice. I received 3 questions when I joined pro and this is my last available question and would really love to have someone who knows about computers, to take a look at it. THANK YOU. Stay safe everyone...

p.s I added one screenshot i had of one of the many problems im encountering.
827 views
Jul 06, 2020 at 06:56 PM
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can't get wifi networks working

wifi wont display networks and wifi wonbt even turn on
827 views
Jul 08, 2020 at 05:29 PM
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System Restore

Desktop just started on off when sitting in sleep mode, A tried to update Microsoft Windows 10, took update, Still on off multi. times daily B, tried System restore tells me could not preform System Restore Still on ,off mode , C What setting in resuce center would fix this System Restore problem.s all from same date around System 3 or 4 from same date close to restore point date. Is Boostspeed 11 causing this problem

827 views
Apr 16, 2020 at 06:59 PM
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Auslogics Driver Updater 1.23.0.2

Уже не первый раз встроенный антивирус Windows 10 "ругается" на программу, после чего удаляет DriverUpdaterHelper.dll, выдаёт код ошибки 0х0000007Е, и просит переустановить программу. А сейчас при попытке загрузки сетапа с вашего сайте пишет, что она содержит вредоносную программу. Пожалуйста, подскажите, как мне решить данную проблему, чтобы на будущее я с ней не сталкивался? Форма техподдержки непосредственно по вашим программам не работает ни через Мозиллу, ни через Хром, сообщения не отправляются, поэтому пишу здесь. Пожалуйста, сбросьте мой счётчик бесплатных вопросов.
826 views
Apr 02, 2020 at 01:36 PM