931 questions

USB Logitech G213 Keyboard and G203 Mouse will not connect and operate.

Windows 11 will not recognize and allow either of these two really nice, brand new, input devices to operate in the windows environment.

I've used the Auslogics Driver Updated version 2 to make sure all the drivers were current and operational.

I'm running a MSI Rader GE76 12UE 871, with 64 GB Ram, and 3 TB of SSD storage. I've also verified with the MSI Support site that I'm running the latest version of BIOS.

Everything else seems to run just fine.

I can utilize any BT keyboard and mouse without issue.

When I boot the system into BIOS setup, the USB G203 mouse works just fine and allow me to make any selections that I might need. I've also taken both devices to my wife's laptop and they both work just fine there as well so I'm fairly positive there is some setting in the windows environment that has become corrupted and will not allow me to uise these nice devices.
1 view
Nov 23, 2024 at 08:45 PM

Velocizzare apertura file cartelle e foto

Buongiorno,
le cartelle, i file ed in particolare le foto si aprono molto lentamente. come posso velocizzarle ?
1 view
Nov 23, 2024 at 03:09 PM

System Events Notification Service

I have been trying to fix an issue for 60 days now and I decided to purchase your software. At this time, I hope that I have purchased the correct program? My issue occurred when I decided to switch from Panda Dome anti-virus to Bitdefender (BD). During the installation, I got a prompt that stated for me to remove my Malwarebytes AV, which I did. However, BD gave me no notice about my Hitman Pro.Alert AV program. After I had installed BD, a few day later, (SEP 24), I ran a Hitman Pro.Alert scan. It found one item, a suspicous ".dll file" and asked if I wanted to quarantine or delete? To keep this short, I used the quarantine option, because if there were any issues, I could just remove the quarantine. Well, yes, there were immediate problems. My tool bar display changed and I found out quickly that I could not move pictures or files from (for example) Downloads to My Documents. It also affected my ability to use my graphic art software, such as COREL. There's a lot more to this and I am very disappointed with Sophos, who bought the rights to Hitman Pro and Hitman Pro.Alert. Bottom line, I was not able to restore this "quarantined .dll file."

After realizing this, I went to my system restore, to restore my computer, but I was stunned to see that there was only one option, and that was for the SEP 24 date. I had no idea if this date (and time) was before or after the incident. When I tried to restore, I ended up getting a prompt stating that the restore failed. When I went back to the system restore page, the SEP 24 date was gone. So at this point, I knew I was in trouble. I know more that the average person about Windows Operating Systems and I did a lot of research trying to fix this problem which I feel is in the System Events Notification Service. At one point. I had gone into the HKEY system for the System Events Notification Service and changed a "2" to a "1" so as to enable the service. When I restarted, my tool bar was restored and I could move files again, but my tool bar had went to a default icon setting and my speaker volume icon was now hidden. Later, I restarted my WIN 7 Pro HP tower and all the former issues reappeared. What upsets me is that I normally would have taken a screenshot of the file name, but in this case I didn't, because I thought that I would be able to restore the file.

So I just ran your Registry Cleaner and I do not think that I have the correct software that you offer? Is RC10, just a cleaner? Your ad made it seem like it fixed corrupt OS files. Please let me know if RC10 is capable of finding and restoring dll files in my WIN 7 OS. If not, then I am going to contact PayPal and request a refund. If Auslogics has a different software for recovering/repairing dll files, then I will purchase it. About two weeks ago, I purchased a software program due to how it was advertised, only to find out that it only restored "non OS" files and documents. That is not what I was wanting. I need a software program for restoring/repairing OS files.
50 views
Nov 16, 2024 at 09:06 PM

sCAN wINDOWS INSTALLATION ON OTHER dISK

I have lost the central vision in both my eyes and am in South America for 3 months visiting my kids.
The BSOD error has appeared and my Operating system now does not function.
I had my previous OS on a SSD and now have access to my PC and using an External Disk Hub, I can access the files on my Local Disc (ex) which no longer works which is now indexed as I:

How can I set the Driver Updater to test Drive I: to see if the problem can be rectified and I have access to my specialized programs again?

And can you reference me too the steps to be able to recover my PC please
36 views
Nov 14, 2024 at 04:47 PM

Автозапуск

Как отключить автозапуск при включении Win
46 views
Nov 13, 2024 at 05:51 PM

IRQL NOT LESS OR EQUAL - PANTALLA AZUL AL PRENDER LAPTOP

BUENOS DIAS

AL PRENDER LA LAPTOP HP OMEN SE CORTA LA CARGA MOSTRANDO UNA PANTALLA AZUL CON ERROR DE IRQL NOT LESS OR EQUAL Y SE REINICIA LA PC, PERO OCURRE VARIAS VECES HASTA QUE INGRESA A WINDOWS. LAS PANTALLAS AZULES CAMBIAN VARIAS VECES COMO:

- IRQL NOT LESS OR EQUAL
- SYSTEM THREAD EXCEPTION MODE
- KERNEL SECURE BOOT MODE
- BAD POOL CALLER
- A VECES INDICA QUE LO QUE FALLO ES EL ARCHIVO ntoskrnl.sys Y APCI.sys

ESPERANDO SUS RESPUESTAS AL ERROR PRESENTADO, YA ACTUALICE LOS DRIVERS CON AUSLOGIC DRIVER UPDATES, CORREGI CON REGISTRY CLEANER PERO SIGUE OCURRIENDO
54 views
Nov 05, 2024 at 04:55 PM

Проблема

Здравствуйте почему Ауслоджик удаляет установленные обновления и препятствует их загрузке.Можно ли востоновить установленные обновления.
60 views
Nov 04, 2024 at 12:53 PM

картридер

почему компьютер не видит карту памяти со встроеного картридера?
73 views
Oct 29, 2024 at 11:15 AM

Add Folder (PIN) to Quick Access Not Working

I log into my laptop as local user ACS_LLC but when logged in it shows my email as mikewruth@gmail.com
I have run an elevated command prompt - commands ...
I ran "sfc /scannow", and it said "Windows Resource Protection found corrupt files but was unable to fix some of them".
I ran "DISM /Online /Cleanup-image /Scanhealth", and it said "No component store corruption detected".
I ran "CHKDSK C:", and it said "Windows has scanned the file system and found no problems".

When I get to the command prompt through the Recovery Window it opens as directory X: not C: and when I use the cmd X:/cd.. it does not show C: only X: drive letter
82 views
Oct 27, 2024 at 02:17 PM

cleanup of the registry

how to eliminate all references to the installation of a software from the Windows registry, in order to completely clean the installation files still present in the system and which are not eliminated by uninstalling that program
78 views
Oct 25, 2024 at 07:02 PM

problemi della barra degli strumenti

Buongiorno
la barra degli strumenti ha i segurnti malfunzionamenti
Non è possibile digitare nel campo CERCA
Cliccando sull' icona WIFI e su quello altoparlante non compaioni i relativi menu a tendina
Non è attiva neanche l' icona Notifiche

Come posso rimediare ?

Grazie
108 views
Oct 17, 2024 at 09:44 PM

Windows update error (0x800f0831)

During update of
2024-10 Aggiornamento cumulativo per Windows 10 Version 22H2 per sistemi basati su x64 (KB5044273)
a t the end i have error (0x800f0831)
176 views
Oct 17, 2024 at 02:35 PM

WindowsUpdate Not working due to corrupted files & MSOffice 10 Prof does not install

WindowsUpdate Not working due to corrupted files & MSOffice 10 Prof does not install

111 views
Oct 17, 2024 at 11:52 AM

inquiry

Can this tool set "Windows taskbar weather/news/interests"? Visible or invisible
103 views
Oct 12, 2024 at 08:39 AM

new windows download

How can I use my Auslogics subscription with my new windows download. The hard drive had to be wiped and I lost the Auslogics program.
118 views
Oct 09, 2024 at 09:09 PM

Windows Update

Content hidden to protect privacy

ASUS N73SV init W7 updated W10 NoVirus NoBug Regularly optimized

Bonjour,
Depuis plusieurs mois, toutes les mises à jour du type "Mise à jour de fonctionnalitré vers Windows 10 - 22H2" se terminent avec un code erreur 0x8007001f. Cela se reproduit tous les jours maintenant.
Mes tentatives de correction du problème n'ont pas abouti. Merci de m'aider.
Je ne suis pas un expert Microsoft.
You are my only first hand help
Friendly yours
Jean Farny

120 views
Oct 05, 2024 at 06:54 AM

Windows 10 CD Drive not working but showing as "working properly"

My CD drive has stopped working. It has power, opens and starts spinning but then nothing. When I click on CD drive in system information I get Can`t Collect Information cannot access the Windows management instrumentation software. Windows management files may be moved or missing. I am working through all resolutions on youtube but getting nowhere. You can see from the attached screen shot their are no IDE/ATA ATAPI files listed. Help
152 views
Sep 29, 2024 at 04:00 PM

Windows Update

Windows update is not working properly
162 views
Sep 28, 2024 at 06:47 PM

اینترنت

افزایش سرعت اینترنت
143 views
Sep 26, 2024 at 11:22 AM

download problems

Hello, I have a curious problem on my Windows 11 PC.

I am connected directly to the LAN via ethernet to a 900Mbps fiber connection.

However, when I try to download largish files (several hundred MB or several GB) from sites like zoom, wetransfer, facebook, I often get a generic "download error" message.

I've tried download the same files on Edge and Chrome, logging out and in, opening a private/incognito window, resetting the internet settings and running diagnostics. I've also checked the internet speed and latency.

The downloads often start okay, but stop after sometimes 30-40MB or maybe even getting to 60%. Sometimes I can click on resume, but the download begins from scratch. Sometimes, I will try again a few hours or a day later, and the file(s) *might* download to completion.

Other downloads (of small image files, say) or streaming of YouTube, Netflix, etc. never seems to have a problem.

I know for sure that it's a PC configuration problem because I tried the same downloads on a Windows 10 laptop, connected to the same router via WiFi, and all the files downloaded (albeit slightly more slowly) without a hitch.

Any ideas or suggestions on what I can do next?

Thanks,
Gary

PS *I* am the IT person at our group. I have admin access to the router and the PC, of course.
212 views
Sep 24, 2024 at 08:09 AM

Integrator.exe failures

Hi, I was currently using Boostspeed12 daily until last week when I got the message that Integrator.exe failed, I have reverted to Boostspeed11 which still seems to work although it is limited compared to 12. When will this problem in 12 be corrected?
896 views
Jan 31, 2022 at 12:45 PM

Slow Word response

I am having problems with Windows Word and Excvel !
I keep getting a message ' not responding' - when loading both Word and Excel - then after about 30 seconds it loads ?!
I have tried all sorts of published ways to correct this problem.
Is their a simple way to stop this annoying problem.
Thank you in advance
Chris Morley
894 views
Nov 29, 2021 at 08:58 AM

Defrag Ultimate

I have Boostspeed 12.

Is there any benefit in having Defrag Ultimate? Boostspeed 12 includes defrag. Can Defrag Ultimate do anything the defrag in Boostspeed can't do?

Is Defrag Ultimate only intended to be used with Boostspeed 11, and earlier versions of Boostspeed?

Thank you.
893 views
Apr 14, 2022 at 01:46 AM

жалоба

Я не могу прочитать ответ. Браузер меня туда не пускает. Смотрите скриншот

2. Загрузка Windows 10 на SSD увеличилась после активации программы до 3.5 - 4 минут. До этого была около 1 минуты. Разобраться в этом просто нет времени. Прошу помощи!. По внешнему виду процесс загрузки заполнился какими-то загрузками или закачками. На экране отображаетмя значек какой-то дополнительной закачки. На черном экране вращается белый круг и это долго.

891 views
Jun 10, 2021 at 11:17 AM

Startup Applications Automatically Getting Disabled

Startup Applications Automatically Getting Disabled. They are enabled in the startup in Task Manager and then disabled when I restart the computer. How can I fix this?
891 views
Aug 25, 2022 at 10:14 PM

boite mail

Bonjour j aurais besoin que vous m aidiez , je peux ouvrir ma boite mail depusi plusieurs jours la page était a a s'ouvrir donc je me deconnectais je remettais mon identifiants et mot de passe mais ce matin pu rien l ordi ne me donne pu la page poiur mettre ces infos martine_viellet@sfr.fr
890 views
Dec 15, 2021 at 09:54 AM

Bluetooth sound

Hello,
My airpods have sound on my phone, however it does not on my recently bought laptop, the laptop is relatively new, from this year, 2021. ( HP ENVY x360 15-ed1250nd - 2-in-1 Laptop - 15.6 Inch ) link: https://www.bol.com/nl/p/hp-envy-x360-15-ed1250nd-2-in-1-laptop-15-6-inch/9300000016569206/?Referrer=ADVNLGOO002021-G-113260400617-S-1073395452187-9300000016569206&gclid=CjwKCAjwqvyFBhB7EiwAER786fS7dpKIseiChs-oaUUNjwv4nVDV44PuNyouNTdn7ZBDePH-zAaTFRoCDbgQAvD_BwE , this link is in dutch though since I am dutch.
But back to the question, I have two options, Airpods handsfree AG audio, and airpods stereo.
the "airpods handsfree ag audio" one works, though it has really really poor quality,
on my phone it works perfectly with perfect quality, but if I put my laptop on airpods stereo, they just don't work, no sound, nothing
I clicked on many links trying to fix this problem, but with no success, I don't know what I should do, do you guys know how to fix this?
Thanks!
Sjoerd
(ps my phone is a huawei p20 lite and I have airpods 2)
890 views
Jun 08, 2021 at 06:55 PM

Desktop INI

How do I use Boost speed 12 to get rid of this issue where Notebook opens at start up with

[.ShellClassInfo]
LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787
888 views
Jan 30, 2022 at 04:06 PM

Disk help

I downloaded a disk accidently from a ad do you know what this means because now whenever I turn my pc on it says checking for disks for something


I just put download because I cant make question without
887 views
Jul 11, 2022 at 02:42 PM

Активация PRO

почему при вводе ключа регистрации программа не активируется до версии PRO, хотя на сайте пишет, что ключ верный и программа зарегестрирована и так на всех устройствах
885 views
Jan 23, 2022 at 04:38 AM

Windows Event Viewer and Auslogics BoostSpeed 12

I am having ongoing issues with my MSI GL65 Leopard suddenly "freezing" (GUI becomes totally unresponsive) while I am streaming, using cloud drives (One Drive, SharePoint, etc) or have multiple applications running in Windows (Outlook, Teams, Microsoft Word, etc). I am forced to to hit the power button and reboot -- often losing my work in the progress.

It is not a hardware issue as I have 32G Ram with an Intel i7. I check the Windows Event Viewer and persistently see issues with the "Cloud Files Diagnostic Event Listener", and the application-specific permission settings in COM Server Application.

Is there a way (or a tool in Auslogics) to use the info I find in the WIndows Viewer to address these or any other issues? Is there a Windows Event Viewer diagnostic tool I am unaware of? Am I barking up the wrong tree in using Windows Event Viewer and the real issue is elsewhere and there's a better way to identify the issue?

I am only associating the freezes with these issues because they usually occur right before Critical Error freeze occurs.

Help! And thanks.
885 views
Apr 26, 2022 at 05:25 PM

Иконка

Почему иконка стала оранжевым

885 views
Dec 01, 2020 at 09:29 AM

Процесс System грузит процессор.

Добрый день, хотел бы задать такой вопрос, процесс System очень сильно грузит процессор призапуске определённого приложения, загрузка порядка 33%-35%. Но если это приложение отключено и запущены какие то други программы, то всё в порядке, System процессор не загружает, подскажите можно ли это как то решить?
882 views
Feb 26, 2022 at 11:54 AM

Orphaned Print Spooler Files

I have two Dymo Turbo 450 label printers. A recent Windows 10 update caused them to print blank labels. Dymo wrote new software to address the issue. When I installed the new software, my printers stopped working entirely. I blamed the new software and tried innumerable ways to fix the issue to no avail. What it turned out to be was a couple of orphaned files in their print spooler folder. I stopped the spooler, deleted the files, restarted the spooler, and all works well. Can you add that item to your software, i.e. check and remove orphaned files in the print spooler folders?
879 views
Apr 25, 2021 at 07:46 AM

Windows11について

Windows11には対応していますでしょうか。
対応していない場合、いつ頃、バージョンアップで可能となりますでしょうか。
875 views
Oct 06, 2021 at 11:33 PM

Regestry

Can I use the registry to solve.......How can I turn off "Do you want to allow this app to make changed to your computer" popup for one specific app?

875 views
Jul 29, 2022 at 03:10 PM

problems with google and passwords

since I'm install Aulogics and run the program it keeps deleting my programs password and when I try to oprn (IN GOOGLE) facebook I'm getting unresponsive pages....but if I open facebook with EDGE I have no problems.....can you help?
allen iglicki
872 views
Mar 23, 2022 at 02:11 PM

Cannot open Auslogics 12 on my other laptop

Hi, this may have come through twice, sorry if it has, but I have 3 laptops which I pay to use your excellent software. My other laptop, a Lenovo T520 is showing an error message from MS ...the adminsitrator has blocked me from running the auslogics app. It then says contact the adminsitrator...I am the adminsitrator ..the only user of that machine. Does MS have a problem with Auslogics? Can you help me sort this problem out and enable me to open your software as and wehen I need to...weekly? VMT Chris
871 views
Jan 24, 2022 at 05:56 PM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
868 views
Oct 09, 2020 at 06:24 PM

Delete wrong user

After boot. Windows ask for user. To choise of two with same name en than pin code.
Want to delete wrong choise
866 views
Jan 26, 2022 at 04:58 PM