929 questions

Video issues

Hi There,
I can be happily working along, and if I need to see a video file, I can... but then, sometimes it stops, and I cannot make the video work again.
I have Driver Updater, but if I reboot the computer, the video function will work again.
Sometimes, if I run a BoostSpeed scan, the video might work again. It can still stop again, but if I Boost Speed again, it may not make the video run again.
So I have to reboot again instead, which is pretty time consuming.
My initial thought is I'm missing video drivers, but i have Driver Updater.
Can you advise and help me?
1418 views
Nov 03, 2020 at 06:14 AM

Wana know how to change additional calendar

hello there , how to change additional calendar for windows 10 ? i need to change this chinese additional to persian (iran) ,, thxxxx

1208 views
Oct 30, 2020 at 11:55 AM

Windows Blue Screens

Hey,
Im getting a lot of windows blue screens, Kernel issues and Server exceptions and memory as well, i did a lot of testings like memory testings, when i do windows file check, when i run CHKDSK check in cmd i get files are NTFS error, Any help?

1162 views
Oct 29, 2020 at 01:37 PM

Duplicated Folder

Hello,

My name is Eric Borges and I am having an issue that when I update my windows 10 it's duplicating the windows folder in my C:, (follow attached). I've try to delete in many ways and even tho with the Auslogics app is not working, it's saying that the folder is deleted, but it's not. Is there any way to remove it permanently?

Best.
1623 views
Oct 27, 2020 at 07:40 PM

exploler.exe ошибка приложения сервиса

ПОДСКАЖИТЕ ЧТО ДЕЛАТЬ я очистил ненужные папки в как вдео иображения музыка перезагрузил ноутбук октрываю проводник жду секунд 10 пишет exploler.exe ошибка сервиса преложения и так каждый файл по типу панели инструментов скажите что делать пожалуйста а то меня мама убьет елси узнает она просто инода заходит в мой ноут и бдет спрашиват что уже бл такое и все пипец мене скажите прошу вас переустановка я оюсь делать это или мне надо вызывать мастера , еще я смотрле в инете что там водишь команду srw /scannow пошло до 84 процента сморю пишут показало есть неисправеные файлы исправил некоторые неисправились перезгрузили комп или ноутбук и появился синий экран оно дошло у меня до 84% и я остановил и я сейчас НЕЗНАЮ ЧТО ДЕЛАТЬ СКАЖТЕ ПОЖАЛУЙСТА ЧТО ДЕЛАТЬ ПРОШУУУ ВАС ОТ ВСЕГО СЕРДЦА
НО СЛИ ВЫБИРАЮ ЛЮЮ\БОЙ ФАЙЛ В ВАШЕМ ПРИЛОЖЕНИЕ ВСЕ ОК ЧТО ДЕЛАТЬ Я ВЫДЕЛЮ ЛЮБОЕ ХОРОШО Я ПРОСТО ХОЧУ ЧТОБ ВЫ ЭТО УВИДЕЛИ

1224 views
Oct 27, 2020 at 11:59 AM

Компьютер тормозит и зависает

В некоторые моменты зависает компьютер, иногда зависает отдельные поля(рабочий стол, панель задач, меню Пуск).
Курсором мыши возможно передвигать, но с различными программами невозможно взаимодействовать, а некоторые попросту не отвечают. Открытие вкладок и поисковые запросы в браузере выполняются очень медленно, а при просмотре видео(на том же Youtube) долго загружается.
Сначало подумал на выход из строя процессора, т.к он не слишком уж новый, да и проблема мне показалась такого рода. Почистил и заменил термопасту процессор, на вид он в хорошем состоянии(без сколов и царапин). После этого пол дня все было нормально но потом все продолжилось.
Дальше я начал искать решение проблемы в интернете, чего я только не перепробывал, и выключение службы Центра обновления Windows, проверки на вирусы и мусорные файлы, чистил реестр, дефрагментировал диски( для этого скачал данную программу). Только после дефрагментации дисков компьютер работал без перебоев и зависаний день, но на следующий все по новой.
Уже незнаю в чем может быть проблема, единственное на что подаю подозрения так это жетский диск, но и то не факт что это верно

1523 views
Oct 27, 2020 at 09:03 AM

A little advice before running this feature

I am not having any windows 10 problems but am a little concerned about your optimization feature to remove outdated windows files. In my case there are 43.16 GB or 28,000 items indicated that could be cleared. The warning is that after this some files may have to be downloaded from Microsoft. Is this amount of files typical. My system has had Windows 7 on up so maybe this would help but there are so many of these files I dont want to crash my system. Any tips or advice on this would be appreciated

Mark
1222 views
Oct 27, 2020 at 03:49 AM

Turn indexing back on

Hello! Bootspeed disabled indexing. How do I enable it back?
1358 views
Oct 26, 2020 at 03:26 PM

RDP keeps disabling on every machine that has boostspeed installed

I have my own domain with a virtual environment as well as several physical endpoints (mostly laptops). None of the virtual machines have boostpseed installed, only the majority of the physical machines. I have RDP enabled by group policy.

I notice that intermittently (seems to do it when it wants to), if I reboot a laptop or other physical endpoint, the machine will boot up with the "termservice" disabled, even though groupm policy enforces this to be on.

After troubleshooting group policy, uninstalling all other security software, and weeks of various other troubleshooting methods, the only commonality I can find is that all the machines that do this have boostspeed installed.

I found this post
https://qa.auslogics.com/question/225

And followed the instructions there. I also turned off the performance monitor in boostspeed via the settings, but the issue is still persisting. My next step I guess is to uninstall boostspeed from all of my machines but I figured I would reach out before I give up on the product.
1400 views
Oct 26, 2020 at 01:20 PM

key product W10PRO missed

Hi, I have AuslogicsBoostSpeed ​​11 licensed on 3 computers. 2 computers, the oldest, have windows 8.1 PRO. Newer computers have Windows 10 PRO. In the SOFTWARE-SYSTEM INFORMATION-OPERATING SYSTEM section the product key normally appears while on the PC with W10PRO the alphanumeric character string of the product key is covered with the capital B letters. I wanted to know why the code is hidden before it appeared. Thanks for the reply. Alex

1260 views
Oct 25, 2020 at 05:01 PM

Напортачил...

Я перенёс папку "Загрузки" из положения по умолчанию на диск D, но не создал отдельной папки, и теперь "Загрузки" - это весь диск D. Получается бардак.
При попытке вернуть всё по умолчанию или перенести в другое место, пишет: "Не удалось сформировать список обычных подкаталогов в "D:\System Volume Information".
Отказано в доступе.

Как вернуть положение по умолчанию???
1077 views
Oct 25, 2020 at 11:38 AM

ask

i have licence for home version
and i install pro version
how can i back to home v
1134 views
Oct 23, 2020 at 04:28 PM

WIndows Security closes when opened

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

1160 views
Oct 22, 2020 at 01:19 PM

PROVING

How to prove my performance specifically that mu processor is from type U
my device is : core i 7 8th gen
ram 8 GB
hard HDD 1TB
hard SSD 500 GB
NIVIDEA GEFORCE MX130
1102 views
Oct 22, 2020 at 01:46 AM

立ち上がり時間が掛かるようになった事への質問

当初起動時間が15秒程度でしたが、今は40秒程度掛からないとwindowsが立ち上がらなくなっています。立ち上がりの時間短縮の方法は、ありますか?
1217 views
Oct 20, 2020 at 06:43 AM

Dudas

¿Qué hacer si mi windows se traba?
¿Qué hacer si mi windows tarda mucho en apagar y reiniciar?

830 views
Oct 19, 2020 at 05:28 PM

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

1453 views
Oct 14, 2020 at 03:43 PM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
867 views
Oct 09, 2020 at 06:24 PM

Desktop

I have lost my icons on the desktop!
1095 views
Oct 08, 2020 at 02:28 AM

Lock-screeen blury

Hello!
When starting my computer (or when locked) I'm allways directly prompted for password or pin, whith a blury picture in background.
However I like those beautyful pictures and would like to see them clearly prior to logging in. What to do?
/Björn-Ove
1250 views
Oct 05, 2020 at 09:43 AM

EL PROGRAMA TIENE ALGUNA FUNCION PARA DEJAR WIN 11 COMO ESTABA POR DEFECTO

TODAS LAS TAREAS PRIMARIAS Y SECUNDARIAS, ETC... HAY ALGUNA FORMA DE DEJARLO COMO VIENE WINDOWS 11 POR DEFECTO
486 views
Dec 12, 2023 at 02:24 PM

USB device not recognised

My Garmin Forerunner watch is not recognised as a USB device
485 views
Jan 11, 2024 at 08:19 AM

KB5034441

Hello,
Do you have a solution or a suggestion for the infamous Win 10 update issue KB5034441 (Win 10, x-64)?
482 views
Mar 18, 2024 at 04:10 PM

Location

Since installing BoostSpeed and using the various tools, my computer Location function is no longer operable. In Settings, all options to switch location settings on are greyed out. I have follewed various YouTube suggestions to no avail. One Registry key the videos refer to I don't seem to have anymore, although I can't find it deleted in BoostSpeed bin. The key is:- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\lfsvc\TriggerInfo

Any ideas? Not sure how much info you need from me or how much you already know. I need to resolve this issue. I do not want to do a clean install of Windows 10 as I will lose all my Apps etc. I am not a computer expert by any means, so please keep any suggestions simple for me to understand. Thanks.
479 views
Nov 22, 2022 at 11:11 PM

High System Usage

I keep getting a High System Usage mesage from Auslogics, although run windows pro 10 with 8gig of memory on this old desktop but I never get it on my laptop with much the same programs.
479 views
Apr 10, 2022 at 12:39 PM

Sleep

I am having issues with windows 11 pro not going to sleep (even with settings for it set), it takes me 2 times selecting the sleep button for it to enter sleep mode. I have it set to sleep after 20 minutes of inactivity but with no avail.
478 views
Jan 08, 2024 at 05:55 PM

Windows File Explore doesn't respond

I did the four scans suggested under Maintenance and the File Explorer has stopped working. I've tried several fixes suggested on line, but nothing works. What to do?
478 views
Mar 30, 2024 at 09:33 PM

?????.tmp.exe files needing to be blocked daily

Every day after Windows startup I see a privacy warning from my antivirus software (Trend Micro Maximum Security) that one or more new files in C:\Users\<user>\AppData\Local\Temp is trying to access my C: drive, as it is protected against ransom attack by the antivirus software, and offering to block it.

The files being blocked are all of a certain type, ending .tmp.exe. File properties reveal them to be "7-Zip Standalone Console" files, and are executable.
For instance:
de9f9807-308a-48bf-9311-7495c8765374.tmp.exe
cec08685-b06f-4c1d-a05c-0333f9a5ce4e.tmp.exe

Are you able to tell me what this executable is doing in the background? I am suspicious of it.
(I cannot add an exe file to this submission)
476 views
Dec 27, 2023 at 11:41 AM

vignettes

Votre logiciels a apparemment affecté certains liens, car on ne voit plus les vignettes des photos dans les Fichiers.
Pour les voir il faut les ouvrir les photos dans leur lecteur.
Peut-on les récupérer?
J'ai déjà suivi les indications usuelles de Windows sans résultat.
Est-ce une coincidence?
Merci.
476 views
Jan 15, 2024 at 10:23 PM

folders

everytime i Click ON ONE FOLDER tO OPEN All OTHER FoldERS are activatED. thE uSUAl ANSWER oN GOOGLE iNVOLVING EXPLORER FILE OPTIONS DOES NOT WORK. also as you can see the shift key doesn't work
476 views
Dec 25, 2023 at 03:06 PM

Continuous self opening replication of 'my files' or 'This PC' files

Hello. I am finding that everytime I start my pc laptop, without prompting, it begins to endlessly open new files from the 'This PC' or the 'My files' folders.
I have run every manner of BoostSpeed 13 tools, and checked updates which may have 'upset the apple cart', but I fairly ignorant of this stuff and it has got me 'stuffed' !
Any suggestions please. ? TIA
Ed
475 views
Mar 07, 2024 at 04:28 AM

Open Desktop icons

When I click on my Desktop Icons "Documents-Shortcut"or "Pictures-Shortcut" they will not open. How can I fix that? I was unable to load "Documents-Shortcut" or "Pictures-Shortcut" to the "Add files:" below. Thank you.
Joe McCormick
473 views
Feb 22, 2024 at 04:04 PM

How to uninstall and reinstall Edge

Edge is not working. Tried to repair it through Settings but still won't work. How do I uninstall it and then re-install?
472 views
Jan 26, 2024 at 09:28 AM

cursor

When I startup my laptop it takes more than seconds before my mouse-cursor appears. It must have happened after tweaking with Auslogics Boostspeed .
471 views
Feb 15, 2024 at 12:03 PM

Frames per second

How much can this laptop run fps wise?
470 views
Feb 27, 2024 at 07:45 AM

カラー表示できない

Windows 11で11/10頃からディスプレーがカラー表示しなくなってしまった。
対応方法について示して欲しい。
466 views
Nov 24, 2023 at 10:08 AM

Win 11 start-up

My computer HP 25L speed is good.
However start-up takes forever. wheel turns over 50 times
463 views
Jan 27, 2024 at 03:36 PM

Произвольное обновление страниц после обновления Windows

Добрый день! В браузере с недавних пор стали произвольно чсасто обновляться открытые страницы. С чем это связано и как можно убрать это? После последнего обновления это появилось.
463 views
May 07, 2024 at 12:02 PM

Tiny Font

I love your application. I use it often. I have to squint to see the font. The font is up high on my computer in windows 11. The resolution is as high as my laptop will tolerate. How do I increase the font size of your product so I can at least read it without a struggle. I am guessing it is about a size 6 font size.
462 views
Jan 18, 2024 at 03:59 PM