312 questions

Bluetooth devices can't connect

After running a scan and following several actions/suggestions, my bluetooth audio devices cannot connect to my bluetooth. I'm unsure what to do. I've tried removing the devices, and reconnecting them, but there's still a disconnect. My PC is able to discover the device, but it fails to connect. I've tried this with multiple devices. My bluetooth mouse still connects, but no audio bluetooth connection will work. I even tried to uninstall one device from my device manager, and of course now I can't even find it at all. Thanks for the help!
1167 views
Mar 21, 2022 at 04:25 PM

laptop acer aspire 5735Z

after I ran bootspeed and tutorals 1-4 my laptop will not shutdown it starts to close then boots to sign in page only way i can shut down is to remove battery it han never done this before now hope you can help me with this problem
thx Sean
946 views
Mar 05, 2022 at 03:23 AM

How to fix

I am being told there are errors on my C Disc. How do I fix them please.
727 views
Feb 23, 2022 at 02:51 AM

new computer

I have a new computer that is online now, the old slimline is gone. How do I move my current contract to cover my new computer.The order number is 3740428-4830463. Thank you
917 views
Feb 19, 2022 at 11:57 AM

Sound disappeared

Are there any chances to solve this problem using Auslogics products? Guess, none.
889 views
Feb 13, 2022 at 01:13 PM

Malware

Does your program detect Malware? I have been getting the blue screen of death and the reason listed is

System Service Exception

What failed: Dot 4 sys
944 views
Feb 09, 2022 at 10:11 PM

не могу обновить ауслогик

почему не могу обновить программу ауслогик ?
858 views
Feb 03, 2022 at 09:10 AM

После обновления сетевого драйвера пропадает сетевое подключение

Добрый день. Программа рекомендует обновить сетевой драйвер, но, если я выполняю обновление, то у меня пропадает сетевое подключение. Что посоветутете делать в этой и подобных ситуациях? Речь идет про INTEL 82579V Gigabit и INTEL 82574L Gigabit
911 views
Jan 31, 2022 at 09:33 AM

key not working.

The following two keys of my Dell Inspiron laptop is not workin ;
1) 'Delete' key
2) 'Down arrow' key.

My laptop's system drive is 'C', one of the system folder in drive 'C' is occupying too much of space. I am pretty sure that there are plenty of unnecessary data and file. How can I find which one to keep and which one to delete, pls advice.
876 views
Jan 30, 2022 at 03:14 PM

hardware suggestion

i have bought a dell AIO recently wuth i3, 8 B RAM and 1 TB HDD. i find it sluggish. What hardware changes i must do to make it more resposnsive ? Should i install 256 B SSD or additional RAM or both
771 views
Jan 29, 2022 at 07:35 PM

Computer Fan

Why is my fan constantly running? Is there a way w/ your tool to know if it is due to a bugged process? The vents appear clean.
818 views
Jan 28, 2022 at 06:25 PM

Cannot activate

I HAVE PAID FOR on 1/20/22, AND DOWNLOADED BOOST SPEED 12.2.0.0. AND REGISTERED WITH THE SUPPLIED KEY.
WHEN I TRY TO USE THIS VERSION, IT STATES I HAVE ONLY THE FREE VERSION, AND WHEN I TRY TO USE THE PRO VERSION THE WEBSITE WANTS ME TO PAY FOR IT AGAIN,BUT SAYS IT IS REGISTERED ALL OK
FOR EXAMPLE WHEN I TRY TO DEFRAG, IT ONLY DEFRAGS, I CAN NO LONGER DEFRAG AND OPTIMSE MY DISCS AS BEFORE
THIS IS REALLY FRUSTRATING AS I HAVE BEEN A LONG TIME SUBSCRIBER
PLEASE HELP.
1205 views
Jan 27, 2022 at 04:53 PM

System Information Report

The System Information report for my external backup hard drive above shows the following;

ID: 05
Name: Reallocated sector count
Value: 134
Worst: 134
Threshold: 140
Raw Data: 522
Status: Prefail

What does this mean and how do I fix it?
987 views
Jan 26, 2022 at 08:33 PM

Disk Defrag e hard disk da 6 Tb

Non riesco a deframmentare un hard disk da 6 Tb che è fermo al 72%.
Ho comprato la licenza credendo fosse quello ma non è successo niente.

Cordiali saluti
Guglielmo Cesari
684 views
Jan 23, 2022 at 03:31 PM

Активация

После ввода ключей не активируются программы: BoostSpeed 12, Driver Updater, Anti-Malware. Появляется сообщение, что программа активирована, но программа не активируется и предлагает снова активировать программу. Пробовал несколько раз, перезагружал систему, но ничего не помогает.
645 views
Jan 23, 2022 at 10:00 AM

Auslogics Blocked by User Account Control

Hi

Please can I ask for your help as I cannot access my Auslogiccs BoostSpeed 12 on my computer? I get a flagged message that User Control Account has blocked access.

Can I take this opportunity to wish you and your colleauges and families a great New Year.

Kind regards
Trevor
1795 views
Jan 21, 2022 at 03:50 PM

Gpu

I just downloaded the Auslogics and opened it, then i hit scan after the scan i applied all tweaks and reboot my computer after the reboot my computer works fine but the screen does not come its just pitch black how do i fix ? [İ am using hdmi to connect my gpu to monitor]
1040 views
Jan 11, 2022 at 08:05 PM

PC Won't start up

I shut my computer down last night adn this morning it won't start up. There were no issues before the shut down.
1004 views
Jan 07, 2022 at 06:35 PM

Bootable USB

How do I create a bootable USB Drive to be booted from the BIOS. It is for a program called "Dariks Boot and Nuke" I need to do a total wipe on my hard drive.
753 views
Jan 05, 2022 at 10:21 PM

connesione internet

percke qando scanziono con autologics la connesione wifi non si connette
908 views
Dec 11, 2021 at 07:00 PM

slow

why hdd is slow

1377 views
Apr 15, 2020 at 11:43 AM

Problemas de apagado

Buenos dias. Mi Pc no apaga quedan encendido el ventilador de mi fuente de poder y el led del monitor. Gracias por su colaboracion

1360 views
Jun 16, 2020 at 01:36 PM

Brightness control not working

I've got a Lenovo Y50 laptop. Display brightness is usually controlled by Fn + up arrow and Fn +ndown arrow. Brightness controls are not working. Not sure when this started happening.
1356 views
Aug 28, 2020 at 02:59 AM

Headphones connected but no sound

I;ve connected my JBL headphones to my PC but there is still no sound
1353 views
Dec 25, 2020 at 08:17 AM

Screens Blacks Out (Stops Displaying on Minor Electricity Surges from Fridge-Freezer)

Screens Blacks Out (Stops Displaying on Minor Electricity Surges from Fridge-Freezer), but only when using HDMI connection. Happens approx. every 30 mins or so, sometimes every 15 minutes.
1350 views
Nov 16, 2019 at 08:19 AM

100% disk usage shown in windows 10

i have tried all the videos in youtube but task manager continuously shows 100% disk
which slows down computer startup increasing boot time
what should i do?

1349 views
Apr 10, 2020 at 06:24 PM

I would like to have some feedbag and your thoughts about(( Aspire V3-771-32328G75Makk))

hey There,

Well this 8 years old laptop runs really smooth especially after i cleaned the fan. have learned alot about the hardware.
But.. i would like to play some games on it but there seems a problem with my videocard because intel dont support it anymore since windows 10. the questions are:
Can i upgrade this videocard?
Should i replace the Intel core i3-2328m cpu @ 2.20ghz to the I7 ?
And ifso yes is it worth it since the cost of hardware i need to buy then..

Sorry for the bad english.. (From Holland)
Kind regards!

https://tweakers.net/pricewatch/327051/acer-aspire-v3-771-32328g75makk/specificaties/

1348 views
Jul 17, 2020 at 06:22 PM

On the subject of Devices

Yes I have tried the sugestions you mentioned in the previous answer. Problem is, do I have to remember to Unchek the devices every time I do click on the maintenance button and undue again and again?

1347 views
Jun 16, 2020 at 06:03 PM

Disco duro se encuentra al 100%

Hola, ultimamente he notado que mi disco duro se encuentra al 100% y las aplicaciones se abren lento, cuando tenia windows 7 no me pasaba esto supongo que es por el sistema operativo tengo windows 10 pro, ¿habra una solucion para bajar el uso del disco ?

1344 views
Apr 28, 2020 at 02:59 AM

Дефрагментация SSD и дефрагментация реестра при загрузке в компъютере с SSD.

1. Почему программа начала дефрагментировать компъютер с диском SSD, хорошо ли это (вроде ему нужна только оптимизация), и если нет, как отключить дефрагментацию SSD ?

2. Хорошо ли делать дефрагментацию реестра при перезагрузке компъютера с SSD ? (Меня фсегда очень интересовал этот вопрос).

Заранее спасибо.
1335 views
Jan 25, 2021 at 11:48 AM

Double Clicking

Lately (last several weeks) the vast majority of my on-screen selections require a 'double click' on the mouse in order for advancing. How can I correct this so movement on-screen can be accomplished with just a single click on the mouse? Could this be an associated problem with Boostspeed's notice of "Hish system resource usage detected' and I "might experience extreme PC slowdown"?

1326 views
Jan 31, 2020 at 02:56 PM

Диск содержит ошибки

При сканировании Disk Doktor пишет что диск C содержит ошибки но при исправлении и глубоком исправлении все равно пишет диск содержит ошибки. Другие программы Auslogics пишут что все диски впорядке. Это ошибка программы или что ?
1306 views
Feb 21, 2021 at 04:08 PM

I am not getting full gigabit speed on only my computer.

Hello all, happy holidays!

Unfortunately things aren't so smooth for me right now, I have just installed gigabit internet in my home, but I'm having the problem that my computer is not getting the full speed. I know the modem is putting out 940 average, because I have an eero Pro connected to it and that reads 940, and my dad's laptop on wired connection also reads 900 average, it is only my computer that is not getting the full speed on the same wired connection. It gets on average 250 Mbps, sometimes stooping lower and upload is always the same speed at 40 Mbps up.

I am using a Cat6 cable not 5 ft from the standard xfinity modem, I have reset my network settings and flushed my DNS. I have used DNS Benchmark to make a custom list of the fastest DNS Servers for me. I have downloaded and check my ethernet adapter with Intel PROSET and everything checks out. My adapter has a max speed of 1 Gbps (Intel(R) Ethernet Connection (2) I218-V). I have run virus and malware scans and came out clean. I have tried disabling windows firewall and running only ipv4 or 6. Among other things I have tried A LOT of troubleshooting and my knowledge has limited me at this point

1301 views
Dec 27, 2019 at 02:53 AM

defrag ssd

you product wants to defrag and tweak my ssd is this safe?

1298 views
May 06, 2020 at 09:29 AM

No reconoce Disco duro Externo

cuando conecto mi Disco Duro Externo, la pc no la reconoce.

1297 views
Oct 07, 2020 at 08:05 PM

speaker icon

after todays update the sound icon when clicked upon appears ok but as soon as the mouse is moved to adjust the sound the icon disappears
What can I do to bring it back to normal?
By the way: the subcategory is too limited to direct the problem to the right technician in the correct dept.

1291 views
Jun 16, 2020 at 06:42 AM

Print spooler issues

My computer keeps dropping its print spooler. I reload windows and it works until I install Auslogics Speed Booster. Any fixes?

1291 views
Jun 26, 2020 at 08:49 PM

Printer not connecting

Hello!
I recently used Auslogics to clean my computer. I believe I went to "optimize" to perform a deeper clean up. The question came up at the end to clean which I clicked on. My printer is now showing default, I cannot get it to connect to my internet either by the "wizard" or manually. HELP!!!
1287 views
Oct 01, 2020 at 03:56 PM

No sound after connectin phone with bluetooth

Sometimes i like to connect my phone to my pc with bluetooth so i can listen music while playing games (is easier to change music or control volume). Today i connected the phone to pc, it shows is connected but when i play music i can t hear anything in pc`s speakers. I opened task manager, and i saw that Bluetooth User Suppor Service is stopped and i can t start it. I click start but nothing happends. Please help
1281 views
Dec 15, 2020 at 09:45 PM

Microsoft Teredo Tunneling adapter not working

My adapter has stopped. I need to get it up and running again..
1273 views
Sep 11, 2020 at 04:36 AM