308 questions

Keyboard shift keys non-functioning, also upper case symbols (ie "@")

Hello,
After receiving the most recent Win 10 update and installing it, both shift keys have stopped working and I can't get upper case symbols.
I'm writing this on my old desktop, winxp. the Laptop in question is running Win10 having originally run on

Win7, then Win8 and now Win 10.
iVe tried rollback, updating drivers and restarting, deleting and reinstalling, checking Sticky Keys etc, also checking language layout.
I'm at my wit's end, can you help me please?
Regards,
Sue Youell

1605 views
Oct 22, 2019 at 02:31 PM

Drive error alert but the scan shows nothing

Hello,

In the menu that pops up when I hover the BoostSpeed icon in the system tray there is information that I have a drive error. I have run the standard disk scan but it doesn't show any errors on any of my drives.
Should I run a deep scan?
I have decided to bother you with this and not simply run the deep scan because I have had a number of situations with various computer equipment that could be descrived as "unlucky" and I am reluctant to do anything that isn't necesarry to my system.

Kind regards,

Konrad Wozniak
5187 views
Sep 17, 2019 at 03:09 PM

Sound not working

Sound is not playing from built in speakers. It only plays through 3.5mm jack.
1202 views
Sep 16, 2019 at 03:22 PM

Wireless not working

Hi,
I ran a cleanup of the system yesterday and it siad it would enter a new driver for me. I said OK and now the wireless is not working. I have reinstalled all files that I thought may contain the information to no avail. What can I do to rsolve this?

1393 views
Sep 12, 2019 at 10:56 PM

Time Lag with using both mouse and keyboard; Slow Computer

Can you tell me how to fix wireless mouse and keyboard lag? My computer is running slow and ran One Click Scanner, Updated all BIOS firmware, Windows 10 and Device Drivers, ran virus and malware applications, did a clean install of Windows 10, eliminated and reinstalled mouse and keyboard drivers, replaced monitor, graphics card and its driver, defragged drives, removed cloud-based backup storage, and removed non-essential processes and software.

At this point, I'm about ready to pull all my hair out. I can't seem to find the cause. The only finding has been:

BIOS and chipset behavior
________________________________________
The highest measured SM BIOS interrupt or other stall was 127 microseconds. This is considered poor behavior. Your system may have difficulty handling multimedia in real-time and may be subject to unexpected stutters and unresponsive behavior.


Ron
2301 views
Sep 11, 2019 at 08:40 PM

Restricted volume on a new hard drive

I installed a 3 TB hard dive on my desktop. I can only use 2TB with Wndows 10. How can use all of the new hard drive?
902 views
Aug 10, 2019 at 02:02 PM

Installation of Logitech Options hang indefinitely

I just bought MX ANYWHERE 2S mouse. Logitech web page insists I must have the LOGITECH OPTIONS executable to parameter the mouse. So I tried to install, but the installation does not complete.

That's it for now.

7881 views
Jul 26, 2019 at 07:34 AM

i got few problems with nmy network can u help please

hi

how are you

i need help please

i have like a lot of issues with my network ( dns - dhcp - ,,,,, etc ) a lot of them


thanks ^^
1112 views
Jul 25, 2019 at 10:17 PM

unexpected configuration

how to reselove unexpected configuration 0x80004005 when I try to pring
1237 views
Jul 07, 2020 at 01:26 PM

problem after running resolve all issues early this morning

All devices listed under sound video and game controllers have yellow error triangles and when you open properties for each it shows "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)" I have rebooted, uninstalled all and rebooted and nothing changes usb audio has red x and no audio output device is installed and usb camera says camera in use by another app. I have disconnected both after uninstalling in device manager, rebooted then plugged them back in all still come up with error triangles and audio / camera are not functioning.
1237 views
Jul 26, 2020 at 10:15 PM

Eliminate Devices to be scanned by the software.

When I do a maitenance scan I keep having to have problems with my Camera and microphone issues.
I have to avoid doing this be cause it creates problems and have to reinsatll my device.
I think others could have the same problem, it could be best, to have your software avoid touching devices alltogether.

1235 views
Jun 12, 2020 at 02:27 PM

Something happen to this device after i ran internet optimization

Sunday I had to re-install windows 7 on my computer. After gettting all the updates, drivers etc. I installed Auslogics Boostspeed 12 on the computer. After running the internet opimization my interenet connection went to hell. I called my ISP and after testing on another PC and Laptop (wired) it had nothing to do with my connection. I even took my desktop and laptop to my brothers who has a different ISP with the same slow results.
I have a 1Gbps connection and before I used to get between 700Mbps to 800Mbps down and 250Mbps up. My last test at speedtest.net was 87.6 Mbps down and and 62.7 Mbps. (Cannot even hit a 100Mbps.) I have the latest drivers and unistalled the device and reinstalled it. Did not run internet optimization after the reinstall and ther results are the same. Auslogics Boostspeed 12 changed something somewhere and I cannot figure out where. I have spent a few days trying to resolve this problem. I really do not want to go back and spend a a couple days reformatting and reinstalling eveything again.
Also just to note at the bottom of the screen where it shows CPU % HDD % Ram % the NET % shows 0 when it used to work before. Even the networking in Taskmanger shows 0% usage even though I have a slow connectionn there is no usage showing.
PC Specs: Attached
Device Manager: Attached

Please Help. I am beyond frustrated at this poing.
Mike

I thought about purchasing a new Network Adapter however I am a retired FF/Medic and live on a tight budget and cannot really afford it and then to discover that did not fix the issue either.
1235 views
Mar 25, 2021 at 07:30 PM

Keyboard issues.

I've just updated to windows 10 May update, have now completely lost functionality of shift keys.

1235 views
Oct 23, 2019 at 01:22 PM

WiFi keeps disconnecting

For about 9 months now often when I click to go from one webpage or website to another my Wi-Fi disconnects. I either must reconnect via the Internet icon or when I run the Windows Network Diagnostics it always tells me that "The default gateway is not available" and it fixes it. I have run all sorts of 'FIXES' found on the internet but still not fixed.

Up to date Windows 10, Firefox & Norton 360. Was doing the same thing when I used AVAST.
1232 views
Aug 18, 2020 at 02:08 PM

Démarrage anormal

Bonjour,
J'utilise une unité ASUS N73SV sous Windows10 qui me donne entière satisfaction.
Logiciel de sécurité Kaspersky, Firewall Windows, Analyses périodiques par Auslogics Anti-Malware.
Aucune attaque virale jusqu'à aujourd'hui.
Depuis un an environ la touche habituelle de demarrage - au dessus du clavier à droite - ne fonctionne plus; le pc ne demarre pas.
Pour demarrer le pc, il faut appuyer sur la touchei se trouve tout au dessus du clavier à gauche, donc la symetrique de l'autre.
Mais au lieu d'activer directement Windows, cela active le Bios (son de boot tres fort) puis Windows (son de boot normal).
J'ai entrepris plusieurs fois de comprendre et réparer mais sans succès.
Je souhaite revenir à un fonctionnement normal.
Merci de votre aide.
Kind regards,
Jean Farny
1228 views
May 03, 2020 at 04:35 PM

яркость

у меня на ноутбуке делл после обновления программы монитора пропал ползунок настройки яркости есть только ночной режим ина клавиатуре тоже не работает настройка яркости что делать уже не знаю
1219 views
Sep 18, 2020 at 01:12 PM

Microphones disabled

After I installed Auslogics and ran all the tests, my camera and microphone were disabled. I managed to turn the camera back on but not the microphone even after going into my Privacy settings and enabling it. It happened on both machines, one with a Logitech headset and the other with a Jabra 510 speaker. Both microphones are still not functioning. Please advise. I am running Windows 10 on both desktops.
1219 views
Oct 16, 2020 at 04:14 PM

Sounds like a quiet popping when playing music offline or online.

Also videos like youtube or anything will glitch for a second at random for no reason. I have factory reset this PC and have not fixed it yet. I don't know if it's windows 10 or this new PC but it is quite annoying My old PC that I gave away never had this problem, but it was also windows 7. Also I don't know the device or subcategory, but I had to put something :|
1217 views
Sep 02, 2020 at 09:21 AM

блютуз гарнитура HONOR AM-61

Гарнитура сопряжается но не подключается к компьютеру, со смартфонам все работает
1215 views
Jan 07, 2021 at 10:32 AM

Disc Error

I have just reinstalled a new windows system to a new SSD HDD

It is still showing errors on Disc Doctor and advises running CHKDSK on restart

As soon as I Scedule a disc scan on restart - it completely messes up the system reloading - and PC will not boot

I have a disc image I took - using acronis so I can use a boot disc and restore - but each time I try to fix the "disc error " my machine will not boot. Is this an SSD error

Advice please
1215 views
Jan 17, 2021 at 12:25 PM

Постоянная загруженность диска на 100%

Добрый день!

Диск постоянно работает на 100% в диспетчере задач, что замедляет работу системы
В чем может быть проблема?

1212 views
Jul 10, 2021 at 05:56 PM

My dispay turned pink

Hello, my display turned pink. I wonder if it is due to Auslogics activity. Can u help me resolve this? I am using Asus Laptop X505Z
1212 views
Apr 26, 2021 at 03:07 AM

C922 Pro stream webcam

After initial total scan of my system the webcam is not working anymore.
Any idea ??
1207 views
Aug 24, 2021 at 11:31 AM

sound buged

buged dont fix
1207 views
Jun 02, 2020 at 01:41 PM

Unable to make screen lighter or darker

I don't remember what I did when I used the Auslogics BoostSpeed 11 free version. I can't recover the previous windows versions, because they were deleted. I went to the recovery center and it didn't help me with retrieving my lost files. Prior to trying this software, I was able to control the brightness of my screen. I have tried to load the HP graphics, and it says that my computer doesn't meet the requirements.
1205 views
Oct 14, 2020 at 09:09 AM

Sound not working

Sound is not playing from built in speakers. It only plays through 3.5mm jack.
1202 views
Sep 16, 2019 at 03:22 PM

Logitech C920s

I have a Logitech C920s webcam. Everything was working perfectly fine until Wednesday evening. At that time I started doing a bunch of maintenance within BoostSpeed. Something in my system was changed, and now I get a BSOD whenever I boot my computer when the webcam is plugged in. If I remove the webcam from the USB port, then the computer boots fine.

I've run two different anti-virus programs (including your Anti-Malware) and I also have your driver updater. Plus I made sure that I have the latest version of Logitech's LogiCapture software. And it does not appear that there were any Windows updates (other than Defender) since last week.

So...at this point I cannot use my webcam and I'm fairly certain it was due to some change made within BoostSpeed.

Please help me fix this. Is there an audit log in BoostSpeed that shows what settings were changed?
1195 views
Oct 23, 2020 at 11:28 AM

cannot restore

how can I restore my mobile hotspot?

1193 views
May 25, 2020 at 02:09 PM