282 questions
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Uninstall

How do I uninstall your program(s) from my Windows 10 PC?

It's not in/on my programs list to uninstall.

Thank you
Ronald Cloud
595 views
Apr 28, 2022 at 01:36 PM
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False alarms

I have this problem for many years now and I cannot find out what’s happening. When I start Windows, I hear a number of times the ding dong sound of hardware that is connecting and disconnecting. When I look into the Control Panel > Devices and printers, I see an icon showing up and disappearing. The label says: Unknown USB device (Device Descriptor Request failed). I checked all hardware connected to the PC more than once and for each piece of hardware there’s is an icon in the Control Panel. So I really don’t know to which piece of hardware this additional icon is related. After about 20 ding dongs, the sounds stops by itself. Sometimes this issue has gone for some time, but it returns as suddenly as it has been gone.
Any comment on this issue would be appreciated.

I made a .nfo file, but I cannot attach this file to this request form.
427 views
Apr 27, 2022 at 08:29 PM
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REQUEST AS IN YESTERDAY.

All your product/services come as individuals and yet the best features are the one recommending one another. My question is, Why don't you make a Premium Product that covers at least three or four at best of those top rated/recommended softwares into one individual "Auslogics Armored AI" or something like that?

Reason I'm asking this, I'm broke.
466 views
Apr 22, 2022 at 11:50 PM
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Desframentação de SSD

Fazer a desfragmentação em dispositivo SSD pode danificá-lo?
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new laptop

can i delete boostspeed off my computer and install on a new one?
432 views
Mar 31, 2022 at 05:35 PM
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Bluescreen after using Driver Updater

Hi there,

Just installed my Driver Updater on my new PC and after updating the drivers and a required restart I get a Bluescreen with the message "Inacessible Boot Device" adn restarting does not help, nor does turning the desktop off and on again.

What to do now?

Christoph

PS: The "Device" above is probably incorrect as I'm writing this from my laptop.
655 views
Mar 29, 2022 at 12:19 AM
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Good Day

Hi,i have a question i would like to ask about my pc about movie or video streaming because everytime when i watch something on my laptop it pauses itself without me pausing it and i would like to know how it happens and a possible solution.
719 views
Mar 28, 2022 at 07:58 PM
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usb.デバイスドライバ-

USBと無線機をつないでます
マイク..スピーカーのドライバー(オ-ディオ)サウンド
認識してくれません
とエラ-メッセージ.が出ます.

よい知恵を貸して下さい.
491 views
Mar 26, 2022 at 09:57 AM
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PC se inhibe

cuando utilizo Zoom u otra aplicacion de comunicación
516 views
Mar 25, 2022 at 03:43 AM
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disk has errors message

after using auslogics it says disk has errors . CAN THIS BE FIXED WITH AUSLOGICS
512 views
Mar 22, 2022 at 01:21 AM
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Bluetooth devices can't connect

After running a scan and following several actions/suggestions, my bluetooth audio devices cannot connect to my bluetooth. I'm unsure what to do. I've tried removing the devices, and reconnecting them, but there's still a disconnect. My PC is able to discover the device, but it fails to connect. I've tried this with multiple devices. My bluetooth mouse still connects, but no audio bluetooth connection will work. I even tried to uninstall one device from my device manager, and of course now I can't even find it at all. Thanks for the help!
800 views
Mar 21, 2022 at 04:25 PM
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laptop acer aspire 5735Z

after I ran bootspeed and tutorals 1-4 my laptop will not shutdown it starts to close then boots to sign in page only way i can shut down is to remove battery it han never done this before now hope you can help me with this problem
thx Sean
604 views
Mar 05, 2022 at 03:23 AM
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How to fix

I am being told there are errors on my C Disc. How do I fix them please.
547 views
Feb 23, 2022 at 02:51 AM
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new computer

I have a new computer that is online now, the old slimline is gone. How do I move my current contract to cover my new computer.The order number is 3740428-4830463. Thank you
566 views
Feb 19, 2022 at 11:57 AM
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Sound disappeared

Are there any chances to solve this problem using Auslogics products? Guess, none.
573 views
Feb 13, 2022 at 01:13 PM
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Malware

Does your program detect Malware? I have been getting the blue screen of death and the reason listed is

System Service Exception

What failed: Dot 4 sys
619 views
Feb 09, 2022 at 10:11 PM
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не могу обновить ауслогик

почему не могу обновить программу ауслогик ?
547 views
Feb 03, 2022 at 09:10 AM
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После обновления сетевого драйвера пропадает сетевое подключение

Добрый день. Программа рекомендует обновить сетевой драйвер, но, если я выполняю обновление, то у меня пропадает сетевое подключение. Что посоветутете делать в этой и подобных ситуациях? Речь идет про INTEL 82579V Gigabit и INTEL 82574L Gigabit
574 views
Jan 31, 2022 at 09:33 AM
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key not working.

The following two keys of my Dell Inspiron laptop is not workin ;
1) 'Delete' key
2) 'Down arrow' key.

My laptop's system drive is 'C', one of the system folder in drive 'C' is occupying too much of space. I am pretty sure that there are plenty of unnecessary data and file. How can I find which one to keep and which one to delete, pls advice.
553 views
Jan 30, 2022 at 03:14 PM
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hardware suggestion

i have bought a dell AIO recently wuth i3, 8 B RAM and 1 TB HDD. i find it sluggish. What hardware changes i must do to make it more resposnsive ? Should i install 256 B SSD or additional RAM or both
598 views
Jan 29, 2022 at 07:35 PM
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Диск содержит ошибки

При сканировании Disk Doktor пишет что диск C содержит ошибки но при исправлении и глубоком исправлении все равно пишет диск содержит ошибки. Другие программы Auslogics пишут что все диски впорядке. Это ошибка программы или что ?
932 views
Feb 21, 2021 at 04:08 PM
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Sounds like a quiet popping when playing music offline or online.

Also videos like youtube or anything will glitch for a second at random for no reason. I have factory reset this PC and have not fixed it yet. I don't know if it's windows 10 or this new PC but it is quite annoying My old PC that I gave away never had this problem, but it was also windows 7. Also I don't know the device or subcategory, but I had to put something :|
930 views
Sep 02, 2020 at 09:21 AM
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Disc Error

I have just reinstalled a new windows system to a new SSD HDD

It is still showing errors on Disc Doctor and advises running CHKDSK on restart

As soon as I Scedule a disc scan on restart - it completely messes up the system reloading - and PC will not boot

I have a disc image I took - using acronis so I can use a boot disc and restore - but each time I try to fix the "disc error " my machine will not boot. Is this an SSD error

Advice please
930 views
Jan 17, 2021 at 12:25 PM
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Keyboard issues.

I've just updated to windows 10 May update, have now completely lost functionality of shift keys.

927 views
Oct 23, 2019 at 01:22 PM
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Eliminate Devices to be scanned by the software.

When I do a maitenance scan I keep having to have problems with my Camera and microphone issues.
I have to avoid doing this be cause it creates problems and have to reinsatll my device.
I think others could have the same problem, it could be best, to have your software avoid touching devices alltogether.

925 views
Jun 12, 2020 at 02:27 PM
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Microphones disabled

After I installed Auslogics and ran all the tests, my camera and microphone were disabled. I managed to turn the camera back on but not the microphone even after going into my Privacy settings and enabling it. It happened on both machines, one with a Logitech headset and the other with a Jabra 510 speaker. Both microphones are still not functioning. Please advise. I am running Windows 10 on both desktops.
922 views
Oct 16, 2020 at 04:14 PM
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яркость

у меня на ноутбуке делл после обновления программы монитора пропал ползунок настройки яркости есть только ночной режим ина клавиатуре тоже не работает настройка яркости что делать уже не знаю
920 views
Sep 18, 2020 at 01:12 PM
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problem after running resolve all issues early this morning

All devices listed under sound video and game controllers have yellow error triangles and when you open properties for each it shows "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)" I have rebooted, uninstalled all and rebooted and nothing changes usb audio has red x and no audio output device is installed and usb camera says camera in use by another app. I have disconnected both after uninstalling in device manager, rebooted then plugged them back in all still come up with error triangles and audio / camera are not functioning.
919 views
Jul 26, 2020 at 10:15 PM
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Démarrage anormal

Bonjour,
J'utilise une unité ASUS N73SV sous Windows10 qui me donne entière satisfaction.
Logiciel de sécurité Kaspersky, Firewall Windows, Analyses périodiques par Auslogics Anti-Malware.
Aucune attaque virale jusqu'à aujourd'hui.
Depuis un an environ la touche habituelle de demarrage - au dessus du clavier à droite - ne fonctionne plus; le pc ne demarre pas.
Pour demarrer le pc, il faut appuyer sur la touchei se trouve tout au dessus du clavier à gauche, donc la symetrique de l'autre.
Mais au lieu d'activer directement Windows, cela active le Bios (son de boot tres fort) puis Windows (son de boot normal).
J'ai entrepris plusieurs fois de comprendre et réparer mais sans succès.
Je souhaite revenir à un fonctionnement normal.
Merci de votre aide.
Kind regards,
Jean Farny
916 views
May 03, 2020 at 04:35 PM
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Загрузка с SSD

Добрый день!
Кое как удалось установить windows 10 на SSD. но при первой же перезагрузке с него не загрузиться никак.
В меню загрузок F9 есть выбор ситем вин 8,1 том1, вин 8,1 том 6 и вин 10, но при выборе вин10 произходит перезагрузка и все заново. В биосе P8Z77-V LX2 (ver. 2501) этот SSD(GPT,NTFS) не виден.
Прошу о помощи!
915 views
Jul 13, 2020 at 12:15 PM
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WiFi keeps disconnecting

For about 9 months now often when I click to go from one webpage or website to another my Wi-Fi disconnects. I either must reconnect via the Internet icon or when I run the Windows Network Diagnostics it always tells me that "The default gateway is not available" and it fixes it. I have run all sorts of 'FIXES' found on the internet but still not fixed.

Up to date Windows 10, Firefox & Norton 360. Was doing the same thing when I used AVAST.
913 views
Aug 18, 2020 at 02:08 PM
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cannot restore

how can I restore my mobile hotspot?

909 views
May 25, 2020 at 02:09 PM
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Sound not working

Sound is not playing from built in speakers. It only plays through 3.5mm jack.
908 views
Sep 16, 2019 at 03:22 PM
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sound buged

buged dont fix
907 views
Jun 02, 2020 at 01:41 PM
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C922 Pro stream webcam

After initial total scan of my system the webcam is not working anymore.
Any idea ??
904 views
Aug 24, 2021 at 11:31 AM
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Cannot activate

I HAVE PAID FOR on 1/20/22, AND DOWNLOADED BOOST SPEED 12.2.0.0. AND REGISTERED WITH THE SUPPLIED KEY.
WHEN I TRY TO USE THIS VERSION, IT STATES I HAVE ONLY THE FREE VERSION, AND WHEN I TRY TO USE THE PRO VERSION THE WEBSITE WANTS ME TO PAY FOR IT AGAIN,BUT SAYS IT IS REGISTERED ALL OK
FOR EXAMPLE WHEN I TRY TO DEFRAG, IT ONLY DEFRAGS, I CAN NO LONGER DEFRAG AND OPTIMSE MY DISCS AS BEFORE
THIS IS REALLY FRUSTRATING AS I HAVE BEEN A LONG TIME SUBSCRIBER
PLEASE HELP.
904 views
Jan 27, 2022 at 04:53 PM
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My dispay turned pink

Hello, my display turned pink. I wonder if it is due to Auslogics activity. Can u help me resolve this? I am using Asus Laptop X505Z
904 views
Apr 26, 2021 at 03:07 AM
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Unable to make screen lighter or darker

I don't remember what I did when I used the Auslogics BoostSpeed 11 free version. I can't recover the previous windows versions, because they were deleted. I went to the recovery center and it didn't help me with retrieving my lost files. Prior to trying this software, I was able to control the brightness of my screen. I have tried to load the HP graphics, and it says that my computer doesn't meet the requirements.
901 views
Oct 14, 2020 at 09:09 AM
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блютуз гарнитура HONOR AM-61

Гарнитура сопряжается но не подключается к компьютеру, со смартфонам все работает
901 views
Jan 07, 2021 at 10:32 AM
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after tweaking system using Auslogics, sound doesnt work. help pls

when i try to play an audio file, it shows up with this: 0x80040154

kindly help

thanks
893 views
Sep 09, 2020 at 03:56 AM