293 questions

Sound interface stopped working on Windows 11

My good old Line 6 Toneport KB37, midi controller, and external soundcard combo stopped working on my new PC.

When running on an Asus TUF H310M with a Core i5 9400F and 16GB of RAM, it was working just fine.

Now, on the new setup, a Gigabyte Aorus Elite B760M with a Core i5 13th gen and 32GB of DDR5 RAM, the installation and driver setup ran okay. However, when playing any kind of music or sound file in any player, including YouTube, streaming services, you name it, it doesn't work. The sound feels 'cropped'; it plays extremely slow and low pitched, clearly malfunctioning.

Cubase 12 doesn't even recognize the device or the ASIO drivers for configuration.

I've been using the Toneport KB37 for music production and as a general soundcard for years, and on the old PC, it still works perfectly.

The same USB cable is being used on both PCs.

Am I missing any kind of configuration, new driver, or something that could make it work with Windows 11?

Thanks in advance for your time and help. Any kind of tip or suggestion will be extremely appreciated.
12 views
Apr 19, 2024 at 04:17 AM

HDD 100%

Is there an easy fix to get rid of an HDD 100% issue. Tried resetting RAM limits.
77 views
Apr 10, 2024 at 07:41 PM

Free disk space issue

I have two external HD of exactly the same size, 3.63 TB, they both hace exactly the same amount of data stored on them both, 1.84 TB, 2240 files, 61 folders. My issue is that the "free space" shows a difference amount, 1.50 TB verse 1.55 TB. I have ensured that recycle bin on them both are empty and ran every program that would make sense with the confines of BoostSpeed 13 and nothing seems to make any difference. This isn't the only example of this sort of thing happening. I'm bewildered. Please advise.

By the way, I wasn't sure what to pick above for "Device" so I randomly picked something.
135 views
Apr 03, 2024 at 05:30 PM

PC not powering up

Hi,

after replacing processor 1600 x to 5600 x and motherboard MSI B350m to ASUS B550m-a, PC won't power up when it was shut down for a few hours.. It will only start after multiple tries and cables disconnection.. etc after about 20 to 30 minutes.. Once it is up and running no issues whatsoever.. Now i leave it on sleep mode..

The new peocessor and motherboard are second hand ones..

We replaced CMOS battery but it did not solve the problem..

Any tips please?

Thank you

96 views
Apr 02, 2024 at 12:40 PM

Drive is 81% fragmented and disk defragmenter does not defrag, just states completed.

Drive is 81% fragmented and disk defragmenter does not defrag, just states completed. How to get the drive to defrag/optimize?
109 views
Apr 02, 2024 at 12:33 PM

Cannot access tools

I tried to access tools on Boostspeed 13 but got notice "LIbrary not registered" How do I fix this?
184 views
Mar 31, 2024 at 03:21 AM

Auslogics icon for all users

I want to know how my husband can get Auslogics on his side of our computer? He tried to download the new version but encountered an error! Is there a fix for this?
89 views
Mar 30, 2024 at 08:27 PM

Power cord

I have a pc and monitor and the cables got mixed up when moving house.
My monitor is Acer K222HQLBID 21.5 Inch HDMI Monitor.
My personal computer is PACKARD BELL - iMedia S 2885 Desktop PC

One of the cables is a 5amp cable and the other is a 10 amp cable. They both have the same connection at the other end to attach to the equipment.
I cannot find the manuals and am having no success online to find the answer.

Do you know which cable is for the monitor and which cable is for the personal computer.

Which devise is used with the 5 amp cable and which device is used with the 10 amp cable?
122 views
Mar 24, 2024 at 07:32 PM

Function Keys

how can I change my function key default action
1408 views
Mar 23, 2024 at 02:31 PM

The graphics adapter performance

As a result of system optimization, I receive the message "The graphics adapter performance index is 8.1, which is lower than the average system performance index of 9.1. It is recommended that you replace the graphics adapter with a more powerful one."
My question: Does this affect overall system performance? What will change if I replace the video card with a more powerful one, given that I do not play video games?
145 views
Mar 19, 2024 at 02:21 AM

Epson printer is not getting on

epson printer is not getting on.
107 views
Mar 09, 2024 at 04:51 PM

fragmentation

normalement les SSD n doivent pas être défragmenter .... comment désactiver la déframentation sur votre logiciel

merci de votre réponse codialement
152 views
Feb 20, 2024 at 05:24 PM

ssd com problemas

boa noite, eu comprei um ssd no alixpress, la dizia que era 7800 mbps de leitura e escrita, logo quando chegou ele chegava a 3900 apenas tanto de escrita quanto de leitura mas n me encomodava isso, de ontem pra ca o computador começou a travar muito e eu passei o crystal disk mark e dava apenas 140 de leitura e 72 de escrita, ja fiz de tudo mas n resolve, tem 1 mes so que comprei o ssd novo, ja formatei o pc, ja usei sfc /scannow , CHKDSK /R , DISM todos disseram que nao tinham erros, ja desfragmentei ele aqui no app mas continua da mesma forma.
135 views
Feb 16, 2024 at 09:34 PM

Problem device RAID Controller

Name, Value, Advanced
Problem Devices
RAID Controller, PCI\VEN_11AB&DEV_6440&SUBSYS_644011AB&REV_02\4&15442326&0&0008, Device drivers are not installed


I am using SSD drives in an old Lenovo C20 ThinkStation, designed to run servers, as a standard PC
Do I still need to enable RAID Controller in this device.
Should I disable it, or install the drivers as requested
111 views
Feb 06, 2024 at 01:45 PM

mon portable considerablement ralenti

Bonjour a vous ,
j espere que vous passez une bonne journée ?
voici mon soucis ;
j ai télécharger AVG tune up en version free car boostspeed que j ai accheté est difficile d utilisation au 1 er abord ,de plus celui ci ne s ouvrait plus et n avait pas résolu mes divers problemes de fichiers registres manquants ou corompus .
Du coup après multiples recherches sur edge ia ,ce dernier m as aimablement proposé AVG , je l ai installé et tous mes soucis ce sont résolus ;rapidité,fluidité, enfin le top .
Ce jour j ai désinstallé boostSpeed 13 et retéléchargé ,je constate un très fort ralentissement et la gestion des taches m indique une très importante influence sur les ressources du processeur ,donc j ai tenté de vérifier mes pilotes avec votre appli que j ai également achetée ,elle m indique que mon pilote processeur est obsolète mais impossible de l installé ainsi qu un autre ,je ne sais pas ci cela résoudra mon problème mais ,mon pc rame alors que sans boostspeed il est très rapide ,pourquoi s il vous plait ?
Merci a vous ,
j apprécie vos logiciels et aimerait rester avec vous avant de demander un remboursement ,ce serait domage ,
Thierry Baulon
112 views
Jan 22, 2024 at 04:22 PM

SSD

hI
Glad I got Boost 13
I have heard you should never defrag an ssd. I sthat true?
Thanks
Hugh
139 views
Jan 20, 2024 at 04:27 PM

проблема с загрузкой

Здравствуйте У меня такая проблема очень медленно грузится ноутбук уже давно Приглашал мастера 1.5 года назад но попался компьюрный мошенник Он сказал сначала что у меня сильно поврежден жеский диск и нужно попробовать его восстановить Когда я спросил о цене он ушел от ответа и если это выйдет то потом продолжить дальше Он загружал какую то программу для восстановления и спустя где то часа сказал что диск восстановлен и нужно переустановить Windows Я даже не знал что новая установка снесет все нужные мне программы а у меня даже не было их копий Я согласился раз надо так надо Когда он сделал переустановку и установил 3-4 программы сказал что все сделал Япроверил да дествительно загрука стала быстрая и спросил сколько я должен Он начал заполнять какой-то договор и насчитал 27190 руб Я был в шоке и сказал что уменя столько нет и почему вы сразу мне не сказали во сколько мне выйдет ремонт Ябы никогда бы не согласился на такой ремонт Мастер сразу преобразилсяи из доброго услужливого превратился в холодного жесткого дельца Стал просто давить и вымогать деньги Я долго с ним спорил отдал сколько у меня было всю пенсию 12000 руб и еще я ему буду должен 8000 руб То есть он мне сделал скидку в 7000 руб Потом уже в Интернете я нашел что так разводят стариков на деньги компьютерные мошенники Через месяца 2-3 все вернулось обратно и ноутбук стал по прежнему медленно грузиться Теперь я боюсь вызывать каких то мастеров боюсь что опять меня обманут Скажите каким образом мне можно помочь чтобы была быстрая загрузка
164 views
Jan 09, 2024 at 10:57 AM

Display and touchpad

i cannot go to night light and lower the blue light and my touchpad stopped fiunctioning ,
153 views
Jan 04, 2024 at 09:12 AM

Recordig Audio

I would like to record audio from my turntable (Line level) to my Dell 5567 Laptop. The only Recording device that windows detects (listed in the "Recording" tab of the "Sound" dialogue box) is "Microphone" Obviously I don't want to use Microphone as the Recording device.
I would like to use the 3.5mm Jack Speaker/Headphone socket as the Recording input device, but although it is listed as a Playback device, it is not listed as a Recording device.
146 views
Jan 03, 2024 at 10:26 AM

will SSD HD Word with this MOB

will a 980 ssd NVMe work with my mother boared
147 views
Dec 27, 2023 at 03:12 AM

Проблемы со звуком

Звук в Windows 10 хрипит и заикается как исправить все стандартные средства не помогают

863 views
Nov 08, 2020 at 08:18 AM

Audio artifact

At first I want sincerely поблагодаритьВас for the remarkable Auslogics BoostSpeed 12 program. The computer has significantly increased performance both in working applications and in games. You're just masters of your business. So I decided to address you with my problem.
Periodic loss of sound for 1 second in the processor power supply mode "balanced," "high performance." In the "energy saving" mode, this is not! Is it possible to solve this problem? The drivers are fresh, so is Windows.
Respect, Yuri.
862 views
Aug 24, 2021 at 07:07 AM

about mouse

my pc keyboard and mouse is not working properly
862 views
Oct 24, 2020 at 06:27 AM

Slower Internet Speeds

Hello, I have verizon gigabit internet. Since February I built a pc and was enjoying 700 mbps speeds using ethernet connection to my Nighthawk XR500. For the last couple months, I have been experience under 50 mbps speed and cannot figure out why. I have tried updating drivers and software and firmware but nothing has worked. I purchased boostspeed and optimized but has not worked. Any help would be appreciated. I get speeds of around 500 to 600 on my phone.
860 views
Dec 24, 2020 at 01:46 AM

i got few problems with nmy network can u help please

hi

how are you

i need help please

i have like a lot of issues with my network ( dns - dhcp - ,,,,, etc ) a lot of them


thanks ^^
858 views
Jul 25, 2019 at 10:17 PM

USB-C Gigabit Ethernet Mini Adapter does not indetify network

I have just purchased a USB-C Gigabit Ethernet Mini Adapter and I cannot connect to the internet with it. The device connects to my computer and is recognised, but it says "Unidentified Network" and underneath "No Network". My machine uses Windows 10. Can you help fix this problem?

I have exchanged the USB-C device because I thought it was faulty, but the same problem is repeated.
854 views
Mar 19, 2021 at 01:30 AM

Defrag an SSD

I have been told not to defrag an SSD. Damage can result. True? If yes, how do I disable from Scan in BS!@?
853 views
Dec 10, 2020 at 10:57 PM

Disengaged Microphone

I performed some of the scans and tweaks, which resulted in my system's microphone being disengaged. How can I re-engage the microphone that I need for my webinars.
852 views
Jan 30, 2021 at 02:56 PM

Ipv4 and Ipv6 not connected

my Ipv4 and Ipv6 is showing it is not connected. ive tried a number of fixes including going to command prompts, ive tried going back to a restore point, however i keep getting an error message saying that files are corrupted and cannot be restored to a previous point. ive run windows trouble shooter, i get this error message 0x800f081f. even when i hard wire my computer using an ethernet cord, my internet does not remain on constantly, it will log me off the internet and back on multiple times. do you have a program that can clean up these window based errors, to be able to restore my computer? i believe the last update i got was 12-13-2020, the day prior to that, my wireless was working. anything you can suggest?
850 views
Dec 17, 2020 at 10:22 PM

Speech Recognition in Word

Hi,
I am not able to set up Speech Regocntion or dictate.
What do I need to do? Keep getting language recognition dialogue although everything says it is set to English (UK).
Best,
Adrian

849 views
Jan 17, 2021 at 06:09 PM

Wi-Fi

On HP's laptop, the wi-fi module disappeared. The drivers are in place, the device works fine, but there is no way to turn on. Shows one mode "on the plane" and all. how do I get it back?

848 views
Dec 04, 2019 at 08:38 AM

Computer slowness one in internet

I have your free version of BoostSpeed 12 running on an old PC whose features are:
32bit Winsdows 7 Ultimate operating system
Processor AMD-A4-5300 APU with Radeon (tm) HD Graphics 3.40GHz
Memory 2.00GB (1.46GB usable)
I constantly suffer from great slowness when I connect to the Internet via WiFi
Yesterday, once BoostSpeed 12 was installed, I carried out its cleaning procedures, and after connecting to the internet it sent me a message on two occasions indicating slowness on my computer and that this would be resolved with the PRO version. I want to know if this is real, or if the problem lies in insufficient memory, old processor, or disk characteristics, or all of them, and should I buy a new computer; but, for the time being, I want to avoid this last option.
847 views
Jan 03, 2021 at 04:10 PM

Bluetooth devices can't connect

After running a scan and following several actions/suggestions, my bluetooth audio devices cannot connect to my bluetooth. I'm unsure what to do. I've tried removing the devices, and reconnecting them, but there's still a disconnect. My PC is able to discover the device, but it fails to connect. I've tried this with multiple devices. My bluetooth mouse still connects, but no audio bluetooth connection will work. I even tried to uninstall one device from my device manager, and of course now I can't even find it at all. Thanks for the help!
843 views
Mar 21, 2022 at 04:25 PM

I cannot hear anything on videos etc

I used malwarebytes to eliminate issues regarding popups and since then I cannot hear any videos. I have tried everything from chrome settings (BTW no sound on Explorer or Edge either) up to and including this software to correct. However to no avail.

There must be something I am missing...please help.
Bob
842 views
Aug 14, 2020 at 02:57 PM

Teclado de mi laptop funciona pacialmente

No funcionan algunas teclas de mi teclado
838 views
Dec 28, 2020 at 12:08 AM

Перестали работать порты

После исправления ошибок перестали работать порты на ноутбуке.... написало типа много используется устроств
837 views
Jul 05, 2021 at 10:02 PM

Audio Bluetooh Problem

Hello, can you help me fix my problem!
What do i do if when my wireless hadphones connect to the laptop the sound is still comming from the laptops speaker
829 views
Dec 18, 2020 at 11:09 PM

Sound Fades In and Out

With hte update of Windows t0 the sound on my computer fades in and out. I have used the troubleshooter; however, it is of no help at all.

I have a HP Pavilion 15t-n200 CTO Notebook PC and HP is of no use any longer as my warranty has run out and as my computer is almost seven years old it probably cannot be renewed. My laptop has a Conexant Audio driver HD,

I am considering buying a new computer but before spending $1000, I want to be sure there isns't something I can do with the one I have.
827 views
Dec 03, 2021 at 03:06 AM

Cross mark on wifi symbol

This happens sometimes . When i on the laptop there is a red cross mark on wifi button and when i on the wifi it doesnot detect any network . But after I off and on the aeroplane mode and the system a lot of times it goes off . It is not related to the function key which disables it as i tried it .
826 views
Mar 20, 2021 at 06:00 AM

Трещит в простое

Добрый день, такая проблема:
HDD WD Purple 6 TB, во время работы видет себя тихо, даже если на него что-то скидываю или с него воспроивожу (ну или вообще, хоть что-то делается на компе, абсолютно все что угодно = треска нет)

Если комп стоит несколько минут без дела, то HDD начинает трещать
Стоит мне хотя бы мышку сдвинуть, треск исчезает

Как это устронить?
825 views
Jun 14, 2021 at 02:22 PM