388 questions

Ads

I have ads turned OFF in General settings, however an ad pops up everytime after a defrag is completed wanting me to purchase Boostspeed 12. An ad also pops up when I open the program. How do I get rid of these ads since I have purchased this pro version?
They are very annoying and they cover up my scan results after defrag is completed.


Note: I have also turned off all tray notifications in General Settings and I am still getting these pop ups. Please fix.

Thank you


789 views
Feb 12, 2022 at 06:07 PM

pictures

After installing BOOTSPEED 12 and doinG a full scan THE PICTURES IN MY PICTURE FOLDER VANISHED FROM MYCOMPUTER
any idea were can I find them
Local disk (c)>users>cocon>Pictures (folders are empty)
793 views
Feb 09, 2022 at 01:44 PM

Disk Drill 4.1.551.0

Estoy intentando desinstalar esta aplicacion, que ralentiza mi PC, y no lo consigo. Agradeceria sus instrucciones y comentarios.
Me estoy iniciando con su BOOSTSPEED y me parecen excelentes todas las soluciones que ofrece.

Gracias anticipadas y un saludo.

Carlos Martinez
1615 views
Feb 07, 2022 at 05:45 PM

Activate Pro Version

Pro Version cannot be activate on Windows 11 insider preview Build 22543.rs_prerelease.220122-2315.
867 views
Feb 07, 2022 at 08:37 AM

Майкрософт офис

После использования Auslogics перестали открываться файлы ексель хотя вордоские файлы продолжают открываться.
884 views
Feb 06, 2022 at 05:11 PM

Popups

How do I dasable the advertising popups in Boost Speed 12? I already own some of your products and don't want to be bothered with the advertising.

Also, when do you plan to have the problem with Boost Speed Pro resolved what it asks me if I want to activate the Pro version when I already have it?

Also, your subcategory required field above is not appropriate.
779 views
Feb 06, 2022 at 03:37 PM

504 Auslogics files designated as Malware

504 Auslogics file were identified by Malwarebytes as being potential Malware.
How can that be? Does Auslogics provide unsafe software?
Please remedy now!

File attached for your review
858 views
Feb 05, 2022 at 11:36 AM

0ne drive

Is there a way i can add my one drive files in to be scanned by the duplicate file finder tool? as 90% of my files/ photos are saved on one drive amd when it scans it doesnt scan it.
965 views
Feb 03, 2022 at 08:47 PM

Green Buttons asking to activate pro version

I have the Pro Version. When I click on Help/About the window confirms that. Why to I have a green button on every screen asking me to activate the Pro Version. I even hit the button and it confirms I have the Pro and the green buttons persist. Help.
825 views
Feb 01, 2022 at 12:42 AM

ソフトを起動しようとすると保護がかかってしまいます。

Auslogics BoostSpeed 12をしようしていますが、最近になってソフトを起動しようとすると下記のメッセージが表示されます。

「ユーザーアカウント制御
 このアプリは保護のためブロックされました」

対処方法をご教示ください。
869 views
Jan 29, 2022 at 02:32 AM

WTF AUSLOGICS??

I've been a registered user of Auslogics Boostspeed for many years. Just recently my Boostspeed 12 program shows that i'm registered in the ABOUT section under help, yet the program says Activate Pro Version on the bottom right & the program has Trial Version operability. This is happening on both of the PCs that I use this program on. I've sent 2 emails requesting assistance over a week ago & still have received no response.

I need this issue resolved or I will be requesting a refund.
944 views
Jan 28, 2022 at 11:11 PM

auslogics boostspeed 12

I paid for pro why don't I have it
783 views
Jan 27, 2022 at 06:10 PM

Not able to install an upgrade for Boostspeed 12.2.0.0

I am unable to install the upgrade for Boostspeed 12..2.0.0 to 12.2.0.1
After completion of the upgrade software, the Help box remains showing my Version as 12.2.0.0

835 views
Jan 27, 2022 at 03:38 PM

проблема с регистрацией

Купил лицензию на ABSpeed 26-го июля 2021 года. Действительна ещё 181 день.
До недавнего времени проблем не возникало. Последние несколько дней слетает активация, каждый раз при открытии программы предлагает активировать ПРО версию, после ввода ключа выскакивает окно, говорящее, что программа активировани, версия ПРО, но в самой программе никаких изменений нет, кнопка "Активировать ПРО" не исчезает, и в "помощи" ропять то же самое. Что делать, как решить проблему?
880 views
Jan 26, 2022 at 10:24 PM

Lizenz

Warum wurde meine Lizenz gesperrt ich kann das Programm nicht mehr öffnen ich habe im Dezember 2021 verlängert und gekauft. Bitte um Freischaltung. Danke
743 views
Jan 26, 2022 at 07:56 PM

ユーザー制御

デスクトップのショートカットから、ブーストスピード開きません。タスクバーからなら開くのに。ユーザー制御ウィンドが出てダメです。ドライバーアップデーターのショートカットも同じです。また、時々ですが、ブーストスピードが開いた時に、すべての画面が白紙画面になります。
アカウントとかセキュリティーの調整をしてみたのですが変わりません。インストールしなおしても変わりません。セキュリティソフトが干渉でもしているのでしょうか?何か良い方法はないでしょうか、お願いします。

1175 views
Jan 26, 2022 at 09:10 AM

Could not activated my license

I have bought the pro license at July 2021 and used this software until mid of january. Suddenly the software ask me again for license code, and after I input my code, the software still on free version mode and not changed to PRO version. Please assist me regarding this problem
869 views
Jan 26, 2022 at 02:49 AM

Activating Software Problem

I have now come to the end of my tether with this piece of software. I have been sent a Registration Code because the software I purchased on the 14 Dec 2021 keeps on asking me to Activate Pro Version. I removed the programme from my computer and started afresh. The programme dowloaded and the after putting in my Licence Key it advised me that the programme was registered. However, there is white writing on a green backgroumd in the bottom right hand corner stating: Activate Pro Version (when pressed advises what you get with the Pro version - which I have already purchased!) I have added this as an attachement on an MS Word doc.
Carl Bruce

Content hidden to protect privacy

933 views
Jan 25, 2022 at 05:18 PM

BOOT SPEED PRO

I HAVE RENEWED MY BOOT SPEED SUBSCRIPTION BUT I CAN'T PERFORM CERTAIN FUNCTIONS I AM ASKED TO TAKE PRO VERSION WHILE I HAVE ALREADY PAID THE BASIC VERSION HOW TO UPGRADE TO THE PRO VERSION WITHOUTPAYING THE 50 EUROS MORE ?

LICENCE N°:

Content hidden to protect privacy


THANK YOU

757 views
Jan 25, 2022 at 02:26 PM

About Auslogics BoostSpeed 12

Auslogics BoostSpeed 12 The software is blocked by the administrator. ソフトが管理者によってブロックされています。
Please unblock ブロック解除をお願いします 

Content hidden to protect privacy

888 views
Jan 25, 2022 at 06:59 AM

tray icon

when you see the red x in the tray icon, how are you suppose to know what is it that needs to be fixed by boostspeed?
715 views
Oct 21, 2022 at 05:55 PM

Allow list

What do I have to add to Malewarebytes "allowed" list to get your software to run? If I run Malewarebytes it quarantienes your application.
705 views
Jul 06, 2022 at 11:39 PM

letters are very thin -hard to read

Dear Sir/Madam
After optimization the letters on facebook or on internet websites are vey thin and hard to read. How do i return back to previous settings? Its very difficult to read text/comments on web

How do i revert back changes
I have attach a typical page with current letter style. Can it be made more visible ? not bigger just more clear

Thank you
Andreas Y
704 views
Apr 17, 2022 at 09:46 AM

About BoostSpeed

Sorry about the bogus Subcategory- apparently I cannot send without one but BoostSpeed is not listed.
I want to set the program so that it does NOT wipe form-fill information from Firefox. I have been cruising through the settings but I don't see a way to do it.
701 views
Jun 05, 2022 at 09:12 PM

BoostSpeed wipes out VS2022 install data

Whenever I run the Boostspeed scan it wipes out all indication of my VS2022 installation. After the Boostspped run Visual Stuio VS2022 installer states there is nothing installed. Must restore with backups.

Please advise.

701 views
Apr 12, 2022 at 12:02 AM

programa ya instalado

Tengo instalado el software BoostSpeed 13 en mi portàtil.
Cada vez que inicio sesion aparece un mensaje dandome opcion de descargar nuevamente el programa que ya tengo actualizado.
Ruego me indiquen que ocurre.
Muchas gracias.
700 views
Dec 05, 2022 at 11:53 AM

mistakes

Why does ABBYY FineReader 14 make mistakes in characters when scanning large and clear printed text without interference?
698 views
Jun 05, 2022 at 09:06 PM

auslogics boostspeed

i hava auslogics boostspeed 12 and i paied for the new version 13. i didn't get he new version. can you send me a link to download the ne version.
695 views
Feb 01, 2023 at 05:48 PM

display driver

card: geforce rtx 2060. During a recent driver update that failed the old nvidia driver was replaced by the basicdisplay.sys driver and my card is no longer even recognised by my system. Nvidia driver update fails. i've tried every fix listed, nothing works. Windows update fails with the 0x800703f1 error for everything now. You own driver updater now hangs at connecting to the cloud. I even tired a manual instal. that failed as well. How can i reinstall a display driver?
693 views
Apr 29, 2022 at 01:45 AM

Memory problems & Upgrade question

I want to upgrade to 13, but the only offer I have is for 3 PC's. I don't have 3; only 1 Is there a discounted rate now and in the future for one app?

I also have a problem with the fact that I have to use 2 memory hog apps. Do you have an app (similar to Iobit's) that will allow me o release unnessecary memory?
691 views
Jan 31, 2023 at 01:50 AM

After using Auslogics Boot Speed 13 (Pro) and restaring the Windows, the screen becomes black.

Hi there,
After using Auslogics Boot Speed 13 (Pro) (scan, regedit, clean, regdefrag, disk defrag, window slimmer, internet optimisation) and restaring the Windows, the screen becomes black in a few minutes. It is possble to change open windows by Alt + Tab. Ctr + Alt + Del can recall Task Manager. But the screen is black, it is not possible to see a wallpaper, call Start menu, task bar is invisible as well. Only restart the system helps, can I fix it in another way, please?
Thank you.
Richard.
691 views
Aug 19, 2023 at 07:07 PM

PC slows down after a period of being on, following re-boot.

This has happened a while (over a year): I leave my PC on 24/7 to get updates, etc.

After I re-boot it works fine but several hours or perhaps a day later, the PC slows down and re-quires another re-boot.

I just noticed today, after upgrading to V 12.3.0.1 that, although it still slows down, I selected the Disable BoostSpeed instead of leaving BoostSpeed running in the background, and the PC immediately sped up to normal! This is the first time I have tried that.

Have you run into this anomoly before and/or do you have a fix for this?

Many thanks!
685 views
Jun 30, 2022 at 06:08 PM

Browser cleanup

How do I get Cyber Protect Home Office to remove privacy issues in my browsers? I have thousands (yes, thousands) of pointers or cookies identified in the scan that never get removed. None of the previous versions of BoostSpeed would remove the offending files either. Thank you.
685 views
Sep 07, 2022 at 09:22 PM

Auslogics - Disk Doctor (Repair)

Hello Sir/Madam.

As per an initial scan with the Disk Doctor, it diagnosed having disk errors on my SSD.

For any further analysis, it states that my SSD will be dismounted and locked while it performs its majic.

My questions:
- What are the consequences if the SSD is not remounted onto my Surface computer,
- Is the Disk Doctor a reliable software, or could I be left in a lurch if the SSD is not reconnected to my computer and
- How long could the repair take. I have a 500 GW SSD.

Regards,

Pietro Di Zanno
685 views
Mar 15, 2023 at 04:35 AM

of course windows 10 update assistant won't work for anybody with windows 10 version 10240

not kissing auslogics ass but your products work for me - i've purchased quite a few licenses from you in past 6 months

WHEN is auslogics going to create a new product designed specifically to -- F I X -- windows updates ?

Windows 10 update assistant desn't work, you can have a brand new laptop with windows 10 version 10240 and

you will NEVER be able to update to version 20H2

go online and google this famous problem yourself: '..... https://www.google.com/search?q=windows+won%27t+update+to+20H2&source=hp&ei=StRUY7SEMqaq5NoP3eG48AE&iflsig=AJiK0e8AAAAAY1TiWtOlcytSaQ4bxpid44eCLbIptM0H&ved=0ahUKEwi00cqi0vX6AhUmFVkFHd0wDh4Q4dUDCAk&uact=5&oq=windows+won%27t+update+to+20H2&gs_lcp=Cgdnd3Mtd2l6EAMyBQgAEIAEMgYIABAWEB4yBggAEBYQHjIGCAAQFhAeMgYIABAWEB4yBggAEBYQHjIFCAAQhgMyBQgAEIYDOhEILhCPARCPARDqAhCMAxDlAjoRCAAQjwEQjwEQ6gIQjAMQ5QI6CwgAEIAEELEDEIMBOgsILhCABBCxAxCDAToRCC4QgAQQsQMQgwEQxwEQ0QM6DgguEIAEELEDEMcBENEDOggILhCxAxCDAToICAAQsQMQgwE6CAgAEIAEELEDOgUILhCABDoICC4QgAQQsQM6CwguELEDEMcBENEDOg4IABCABBCxAxCDARDJAzoLCC4QgAQQxwEQrwE6DgguELEDEIMBEMcBENEDOg4ILhCABBCxAxDHARCvAToLCC4QgAQQxwEQ0QM6CAgAEBYQHhAKUKbjAViXtwJgyIEDaAJwAHgAgAGBA4gBuxuSAQkxMC4xNi4xLjGYAQCgAQGwAQo&sclient=gws-wiz ......'

Anyways, i'm sure if you auslogics geniuses could create a product that would diagnose te installed Windows 10 -- even

a FRESHLY INSTALLED COPY - and then figure out how to FIX WINDOWS 10 UPDATE it would be great

everytime, i've used windows assistant or used their diseased updare system, my brand new lapop automatically

UN-INSTALLSthe 'update' upon reboot.

good luck, you have a winner on your hands should you FIX the hateful microsoft update problem

really, windows and microsoft SUCK as bad as mscintosh/apple and Their endless built-in-obsolete operating systems

for now ? i've DISABLED all windows updates except for DEFENDER updates every 48 hours

sincerely

lynnpokemonojeff (i will NEVER AGAIN attemptto 'update' my windows 10 version 10240

684 views
Oct 23, 2022 at 05:51 AM

Cartel que aparece cada vez que enciendo la CPU.

Hola. No lo manejo al programa como corresponde, pero tengo un problema que no me lo resuelve. Cada vez que prendo la CPU, aparece un cartel del antivirus de windows 11, que no lo puedo sacar. Me pueden orientar?
682 views
May 04, 2022 at 04:50 PM

Boost Speed

The registry cleaner tells me it has cleaned 14000 or so items from Installed Programs. When I reboot and restart the process, i t still finds the same number of items.

Please advise.
680 views
Dec 27, 2022 at 08:17 PM

auto run

Hello and good pm. Can you please guide me on how to set boostspeed 13 to run auto.
679 views
Feb 10, 2023 at 07:25 AM

suppression des fichiers en double (copies)

Bonjour, je souhaite supprimer avec votre logiciel les fichiers en double
Quelle est la marche à suivre ?
merci de votre aide
André
678 views
Apr 02, 2022 at 12:16 PM

Intel Graphics Installer Not Prompt Back After Loading For Install

Dear Sir /Madam,

I'm facing Intel Graphics Installer not prompt back after loading for continue install start on version Driver 31.0.101.4644 WHQL. Need some advice what when wrong and how to resolve.
678 views
Aug 31, 2023 at 02:54 AM