388 questions

Отображение web страниц

При открытии web старниц в Хроме и Яндекс браузере часто страница сразу переходит в ее нижнюю часть. (Для перехода на верх страницы надо нажать кнопку Home на клавиатуре. )

Подозреваю, что это связано с дополнением, показывающим боковые вертикальные вкладки vtabs
https://chrome.google.com/webstore/detail/vtabs/okpnlgbgcfchbicbhjmmhldhkbkfilce?hl=ru

Можно ли исправить это неудобство?
Удалять дополнение не хочется - оно удобное.

Спасибо.
1063 views
Nov 16, 2019 at 05:07 PM

Fed Up with Spotify Slowness and Bloatware

Can everyone please strongly encourage Spotify to stop making their software slow and/or highly memory-intensive?

Failing that, I suggested many years ago that they should Release a Spotify Compact or Spotify Basic software option and that option is already on their Forum for voting on
1105 views
Nov 16, 2019 at 08:16 AM

Chrome isn't in Volume Mixer, Windows 10

Just starting today, YouTube, while in Google Chrome with Windows 10, won't play audio. It says the site isn't muted, as well as the browser saying that it allows audio to be played from YouTube. I checked the Volume Mixer, and Chrome won't show up at all.

Any tips/suggestions to get the browser back to Volume mixer?
1441 views
Oct 01, 2019 at 03:05 AM

Unable to to Receive Emails on Laptop and Desktop, etc

Since changing my password wuth my ISP and on Thunderbird, I am unable to receive emails on my Desktop, and now for some reason, I can n longer send them either. I also have problems with laptop, I can send but not receive emails.


Error message on Desktop: "An error occurred while sending mail, the mail server responded: SMTP.auth. Not alowed on Port 25"

For replies use:

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Roger Hilton

1118 views
Sep 06, 2019 at 12:23 AM

Not Receiving Emails

I am no longer able to receive emails but can send them, I have heard that there could be corruption in the system, can you help with this issue?
I have tried by re-installig the software,but I find all the settings arestill there, whereas I used to have ti restore backups.

Roger Hilton
4854 views
Sep 03, 2019 at 11:18 PM

Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

Content hidden to protect privacy

1411 views
Sep 01, 2019 at 05:05 PM

Skype

I can't receive or send Skype calls on my computer. It's probably my settings. Advice, please!

4840 views
Aug 06, 2019 at 05:29 PM

Skype cannot sign in for several time

Hi,

It's pretty offen when my Skype cannot login or I'm unable to make any calls or send messages. My connection is fine, Windows works pretty good. Is ther any way to understand wha't going on?
1058 views
Jul 30, 2019 at 02:23 PM

ソフトを起動しようとすると保護がかかってしまいます。

Auslogics BoostSpeed 12をしようしていますが、最近になってソフトを起動しようとすると下記のメッセージが表示されます。

「ユーザーアカウント制御
 このアプリは保護のためブロックされました」

対処方法をご教示ください。
869 views
Jan 29, 2022 at 02:32 AM

Bootspeed 13

I recently received an emil in regards to Bootspeed 13, unfortuanatly I didnt follow it up because of Covid, now that I am better I would like to put my name down for ithe upgrade.

kind regards chris moore
868 views
Feb 14, 2022 at 09:16 PM

Activate Pro Version

Pro Version cannot be activate on Windows 11 insider preview Build 22543.rs_prerelease.220122-2315.
867 views
Feb 07, 2022 at 08:37 AM

Faster opening

I would like to know how to make google chrome open faster?
866 views
Sep 18, 2021 at 08:17 PM

Unable to Install the new Auslogic Boostspeed 13.0.0.1 update

Hi

I have downloaded and installed the Boostspeed update (13.0.0.1), but the installed virsion indicated by the Help>About shows 13.0.0.0

I need further instructions to properly install the new update.
865 views
Nov 16, 2022 at 04:24 AM

504 Auslogics files designated as Malware

504 Auslogics file were identified by Malwarebytes as being potential Malware.
How can that be? Does Auslogics provide unsafe software?
Please remedy now!

File attached for your review
858 views
Feb 05, 2022 at 11:36 AM

Disk Defrag

Buongiorno,
è possibile utilizzare Disk Defrag in modo tale che i file di una cartella specifica siano spostati all'inizio del disco? Si tratta di un disco di soli dati VIDEO, senza APP o Sistema operativo.
Vorrei che i nuovi Video scritti fossero sempre copiati nella parte finale del disco mano a mano che questo viene riempito.
Spero di essere stato chiaro e vi ringrazio per la cortesia
Cordiali saluti
Renato Cesaroni
855 views
Mar 15, 2022 at 02:02 PM

Passwords

How to stop from Deleting Passwords in OPERA
850 views
Nov 26, 2021 at 05:00 PM

Auslogics BoostSpeed 12について

「Auslogics BoostSpeed Pro12」「Auslogics Driver Updater」と「Disk Defrag Ultimate」のボタンがありますが、インストールすると別途、料金が発生するのでしょうか?
849 views
Dec 24, 2021 at 11:25 PM

pro version

I purchased boot speed pro #

Content hidden to protect privacy
but the program is asking me to activate pro version. Why is this happening? What should I do.

846 views
Jan 24, 2022 at 06:23 PM

Tab Crashes when go to Look at Report from Deep Disk Cleaner

After I run my Auslogics Boostspeed (makes a backup). I go to look at report and get error "Gah. your tab failed" What/Why does this happen? I don't know how to attach the report. Sorry (Old Lady)
843 views
Nov 06, 2021 at 04:44 PM

Auslogics Boostspeed 13 TRIMMING SSD Hang at 3% unable to complete SSD Optimization

When running Disk Defrag Optimization Auslogics Boostspeed 13 Pro hangs at 3% "Preparing" when running TRIMM on external SSD and creates a file on external SSD with the following each time Optimization is run:
D:\~DDSSDTRIMTEMP^0_1073741824{6BD97305-57AB-484E-A651-BC496157FFB7} (creates an associating Windows Media Player file) and is unable to complete the Optimization. At one time it moved 1% after 2 hours. This did not happen when running Boostspeed 12 Pro. When running Boostpeed 12 Pro the external SSD would complete Optimization.

Should Auslogics Boostspeed 13 Pro TRIMM command be Disabled when Optimizing SSDs?
842 views
Feb 25, 2023 at 12:25 AM

tentative de modification de DNS

Bonjour,
Je voudrais savoir pourquoi, depuis que j'ai installé le VPN Cloudflare Wharp sur mon pc, je reçois très souvent, plusieurs fois par jour, des alertes Boostspeed 12 m'indiquant une tentative de modification de DNS (cf. pièce jointe).
Y-a-t-il un moyen d'y remédier ?
Merci, cordialement.
840 views
Aug 17, 2022 at 10:11 AM

pop up for ugrade when I already subscribe to boost 12

I upgraded to Boost12 quicte some time ago and yet I keep getting an annoying popup on my screen to upgrade. I need this to stop and this should not count as one of my questions because it is purely an issue on your end.
839 views
Jan 13, 2022 at 03:15 PM

register Problem of the Auslogic boot speed pro12

Hello, I hope you are well.
I had aready register the code the i got the email after paid for it.
and when i check programe registertion its show this programe is registed. but I can not use it as the pro version.
it is still have the Activate pro Version button on the down right side.
Please help.....
839 views
Jan 23, 2022 at 03:53 PM

Quanti pc

Buongiorno, un saluto cordiale, ho comperato due versioni pro , la domanda e: a quanti pc posso mettere la licenza adquistata?
837 views
Sep 15, 2021 at 05:40 AM

Not able to install an upgrade for Boostspeed 12.2.0.0

I am unable to install the upgrade for Boostspeed 12..2.0.0 to 12.2.0.1
After completion of the upgrade software, the Help box remains showing my Version as 12.2.0.0

835 views
Jan 27, 2022 at 03:38 PM

Notifacations

Can we stop the nag notifacations?
I do not need constant reminders that I have 3 questions, now 2. Stop it.
834 views
Nov 23, 2021 at 04:47 AM

Outlook not closing correctly

I have MS 365.
Brand new machine hi end
When I close Outlook it does close OK
But when I reopen in morning I always get message it did not close correctly "Something stopped it form closing" Do I want to restore to previuos". I click yes and it opens
Any ideas. It was reinstalled

Thanx
833 views
Feb 22, 2022 at 08:27 PM

Application will not recognize Pro version

Hi there,

I have an active license key and discovered today that the app reverted to the free version. I put in my license key and it notes activation to be successful, however still runs as the free version.

To note: I have been unable to access the app itself without having to go into the administrator Windows account, which is a new finding since today as well. Not sure if that's related.

Any help would be great. Thanks.
John
828 views
Jan 23, 2022 at 05:18 PM