383 questions

slow start

Bootspeed is very slow to open on my pc.
474 views
Apr 05, 2023 at 02:53 PM

BoostSpeed reading errors

On the bottom strip of the main display on BoostSpeed there are alternating displays of some statistics for CPU HDD NET and RAM. All of these consistently show 0%. Why are they not reading?
Also I frequently get a pop-up suggeting I clear my browser cache because it contains anywhere from 23 to 46 TERABYTES of data. This is odd because I have only 3 TB of available storage on this machine.
471 views
Apr 05, 2023 at 12:18 PM

Where to find the Optimize Tab

In Auslogics Boostpeed 13 the Optimize Tab disappears in Advanced Mode after closing the app and relaunching Boostpeed 13. I tend to forget or cannot find the tool that creates the Optimize Tab. Which tool houses or creates the Optimize Tab?
439 views
Apr 04, 2023 at 04:14 AM

How do I correct index entry errors?

How do I correct index entry errors?
528 views
Apr 03, 2023 at 05:58 PM

upgrade

do i need an upgrade for home use only
446 views
Apr 01, 2023 at 08:59 AM

вопрос

почему не работает
469 views
Mar 28, 2023 at 04:48 PM

Defrag external usb drive?

Hello,

How to I use defrag 11 on an external USB drive?
My little dirve appears in Windows 10 but doensn't show up in your defrag software for me.

Thanks,
joshua
483 views
Mar 17, 2023 at 07:31 AM

Auslogics - Disk Doctor (Repair)

Hello Sir/Madam.

As per an initial scan with the Disk Doctor, it diagnosed having disk errors on my SSD.

For any further analysis, it states that my SSD will be dismounted and locked while it performs its majic.

My questions:
- What are the consequences if the SSD is not remounted onto my Surface computer,
- Is the Disk Doctor a reliable software, or could I be left in a lurch if the SSD is not reconnected to my computer and
- How long could the repair take. I have a 500 GW SSD.

Regards,

Pietro Di Zanno
600 views
Mar 15, 2023 at 04:35 AM

Auslogics scans

I have been using Auslogics for seceral years now. My question is how long do the results of a scan last. I have noticed for instance that the internet settings hold goo,. the scan in clean-up are good and then the next day they must be deleted again. Does a reboot erase some of youy clean-up for tha same day? Just curious. Any info would be helpfil. Thanks.
536 views
Mar 14, 2023 at 08:36 PM

Registry Cleaner

Hallo Auslogics Team ! Ich hatte mir vor Boostspeed 13 Pro den Auslogics Registry Cleaner Professinal gekauft !
Meine Frage...Sind diese beiden Produktversionen identisch bzw.funktionsgleich ?
Würde mich über schnelle Rückmeldung freuen!
Mit freundlichen Grüßen Klaus Ratje
489 views
Mar 14, 2023 at 01:36 PM

Disk Defrag 11 - Wipe disk blank area function reports 100%, but doesn't actually finish

I know that wiping a large HD can take time, but it reached 100%, the program never repotred it finished. I let it continue to run nearly 12 hours after it reached the 99-100% point. I couldnt close the program either, so I restarted the PC in order to close the program. Dell Percision T3500, 24GB RAM, 8 core Xeon W3540, Win10 x64 on SSD. Everything else runs well. I'm using the paid version of Disk Defrag 11.
500 views
Mar 13, 2023 at 11:13 PM

Start up

When I use Auslogiics to fire up It seems to take a long time befor I can use it
446 views
Mar 12, 2023 at 01:52 PM

habe doch freischaltcode von computerbild

warum kann ich nicht freischalten, wenns nicht geht dann behaltet es eben da bin ich weg
420 views
Mar 12, 2023 at 07:10 AM

affichage parasite par gigabyte

Comment éviter l'apparition d'une fenêtre parasite "APP center" de Gigabyte ?

Cette fenêtre s'affiche chez tout utlisateur NON ADMINISTRATEUR et ne peut pas être supprimée.

Seul l'utlisateur ADMINISTRATEUR peut la suprimmer via le gestionaire de tâches en faisant FIN DE TÂCHE sur 2 applications Gigabyte.

Merci d'avance
490 views
Mar 03, 2023 at 08:18 PM

программа

нужна ли эта программа на ноутбуке, в чём её суть?
490 views
Mar 03, 2023 at 08:36 AM

メモリーを有効利用

CADソフト等を利用していると、メモリー不足から動作が遅くなり、場合によっては稼働しなくなります。
メモリーは32GB搭載していますが有効に使用できていないようです。
Auslogics BoostSpeed12で、メモリー管理の設定がありますか。

it's not any app selected in subcategory, it's this app.

I got a chance to spin this wheel that said i would get a certain percentage off and it landed on the 100%, so i'm wondering if that means if i get it for free. And if it does mean i get it for free, i didn't recieve anything.
500 views
Feb 25, 2023 at 07:32 PM

BoostSpeed 13 BUG Issue

There is an aggravating "BUG" in BoostSpeed 13. A message frequently appears that states I have many TERABYTES of files in my Recycle Bin. See the attached screenshot.

I got this message today, while having less than 25 MB of files in my Recycle Bin.

Please look into this and fix this BUG.

Thank you.

Myron Achtman

Content hidden to protect privacy

650 views
Feb 25, 2023 at 07:12 PM

Auslogics Game Power Plan, Economy, Work power plans

I would like to disable these power plans as i use Win10's Ultimate Power Plan. I noticed that it automatically replaces my preferred plan after using Boostspeed scanner.
I am making this request bec i don't know what these power plans do and how they perform.
I am a Boostspeed 13 subscriber, details of my subscription are added below for your reference.
Thank you

466 views
Feb 25, 2023 at 04:02 PM

Auslogics Boostspeed 13 TRIMMING SSD Hang at 3% unable to complete SSD Optimization

When running Disk Defrag Optimization Auslogics Boostspeed 13 Pro hangs at 3% "Preparing" when running TRIMM on external SSD and creates a file on external SSD with the following each time Optimization is run:
D:\~DDSSDTRIMTEMP^0_1073741824{6BD97305-57AB-484E-A651-BC496157FFB7} (creates an associating Windows Media Player file) and is unable to complete the Optimization. At one time it moved 1% after 2 hours. This did not happen when running Boostspeed 12 Pro. When running Boostpeed 12 Pro the external SSD would complete Optimization.

Should Auslogics Boostspeed 13 Pro TRIMM command be Disabled when Optimizing SSDs?
742 views
Feb 25, 2023 at 12:25 AM

cannot delete HKEY Acronis

Cannot install/activate Acronis s/w due to Registry problem

4777 views
Dec 24, 2019 at 05:54 PM

Not Receiving Emails

I am no longer able to receive emails but can send them, I have heard that there could be corruption in the system, can you help with this issue?
I have tried by re-installig the software,but I find all the settings arestill there, whereas I used to have ti restore backups.

Roger Hilton
4685 views
Sep 03, 2019 at 11:18 PM

Skype

I can't receive or send Skype calls on my computer. It's probably my settings. Advice, please!

4667 views
Aug 06, 2019 at 05:29 PM

FIX: bdservicehost high cpu / memory usage

FIX: bdservicehost high cpu / memory usage.
I have this problem. Can you tell me a solution? https://windowsreport.com/bdservicehost-high-usage/

my hard drive is WDC W10 EZEX
4194 views
Nov 16, 2021 at 08:57 PM

MalwareBytes pups

How can I prevent MalwareBytes from regarding you as a pup?

2046 views
Jan 14, 2020 at 01:52 AM

Плохой пинг

Привет, если сможите, помогите пж. Плохой пинг во всех инет играх
1957 views
Feb 04, 2021 at 06:22 PM

Auslogics BoostSpeed 13

When (date) should we expect BoostSpeed to become available?
1861 views
Mar 20, 2022 at 04:54 PM

I cannot reinstall ScanSnap software

I have had a Fujitsu S1500 ScanSnap scanner on my computer since I got it. Something happened lately (probably a refresh of Win10) and the program, ScanSnap Manager, stopped opening automatically when I turned on the scanner (connected by USB). After trying every remedy I could think of, I uninstalled the ScanSnap software, and cleaned the registry, figuring that I would reinstall the software from the original disk.

But even though I've done everything I know how to do to wipe the computer free of any traces of the original program, as you can see from the attached screen shot, the installer is not letting me install the program as it thinks there's a version already on the computer. There's nothing in installed programs, nor the registry, related to this program. And I force uninstalled it too. At this point I'm unable to use my scanner. Help!

Note that the subcategory of this question is not "Get Help" but your UI won't let me submit a question without choosing something, and the program in question is not in the dropdown list becuase it's already been uninstalled.

1856 views
Mar 08, 2020 at 08:21 PM

ATOK ジャストシステム契約管理エージェント「管理のサービス」が停止になってしまう

ワンクリックでスキャンしたのち、ジャストシステム契約管理サービスが停止になってしまう。その度に、コントロールパネルからサービスへと開いて、「サービスの起動」を開始しなければならない。これをコントロールパネルからのサービスを開かずに、常に自動にするようにするには
どのように対処すればよいか。
1666 views
Jul 20, 2020 at 03:51 AM

Acronis

Cannot install Acronis S/W. Cannot uninstall Acronis Common Components

1477 views
Jan 09, 2020 at 03:51 PM

programs as a threat

Dear Sir / Madam, I bought the programs Defrag, Register Cleaner and Bootspeed from Auslogics. With license. I am satisfied with the programs but Malwarebytes sees these programs as a threat. See picture. How can this and how can I solve this.

1443 views
Apr 13, 2020 at 07:07 AM

Disk Drill 4.1.551.0

Estoy intentando desinstalar esta aplicacion, que ralentiza mi PC, y no lo consigo. Agradeceria sus instrucciones y comentarios.
Me estoy iniciando con su BOOSTSPEED y me parecen excelentes todas las soluciones que ofrece.

Gracias anticipadas y un saludo.

Carlos Martinez
1435 views
Feb 07, 2022 at 05:45 PM

Discord failed installation

hello there, im facing a problem with installing discord, says something about checking the setup logs or something to contact author. i watched your video on how to fix that problem and tried both methods but they dont work. Is there anyway i can get help? Thank you. Btw i just put access because there was no discord subcategory, the problem isnt with access its with discord.

1433 views
Aug 26, 2020 at 01:20 PM

not letting me login

"Something went wrong. Your account might not have been added."
1407 views
Apr 20, 2021 at 10:54 PM

acronis power plan

I used to have acronis power plans available. I no longer have them. How do I install them and where do I get them? I had them a month or so ago but when I did a new install it was not availab.e\\le

1388 views
Jan 05, 2020 at 09:27 PM

Samsung Kies Software side by side configuration

Hi guys. I am running a brand new installation of Windows 10, and i am attempting to install Samsung Kies to sync with my Samsung Galaxy S10+ smartphone, and it says that there is a side by side configuration error.

1369 views
Nov 26, 2019 at 07:25 PM

Chrome isn't in Volume Mixer, Windows 10

Just starting today, YouTube, while in Google Chrome with Windows 10, won't play audio. It says the site isn't muted, as well as the browser saying that it allows audio to be played from YouTube. I checked the Volume Mixer, and Chrome won't show up at all.

Any tips/suggestions to get the browser back to Volume mixer?
1320 views
Oct 01, 2019 at 03:05 AM

социальные сети

при общении в интернете мое изображение удваивается

1318 views
May 25, 2020 at 08:02 AM

Restore

Can I ask you a question of restoring an image?

1290 views
Jul 29, 2020 at 04:16 PM

Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

Content hidden to protect privacy

1285 views
Sep 01, 2019 at 05:05 PM