251 questions

defrag 10 running sooo slow

Used to run fast, I have changed the advanced settings, now running slow,
I guess you cannot know which advanced settings I have enabled, (most of them)
what do you think? and what is your best guess as to my problem?

874 views
Aug 09, 2021 at 08:23 AM

Microsoft Office 2013

I used your system yestrday for the first time attempting to release space on my PC.
however,what appears to have happened is that my programme has disappeared and access to all my Office files with it.
Can you undo what has happened as it is very inconvenient?

Kind regards,

Pete Davies

764 views
Aug 05, 2021 at 07:20 AM

Driver update

Hello,

Subcategory is not correct (cannot select something else), please ignore.

I get a message from the driver updater that a driver is not up to date.
It is about PnP-Monitor Lock
It says:
Outdated driver 16.10.46.576 of 21/01/2019 Remote Utilities LLC
New driver 1.0 15/06/2015 BenQ Inc.

How is it that a newer driver is outdated?
Should I install the older driver?

1023 views
Aug 04, 2021 at 02:06 PM

Background and scheduel running

Hi I have a question regarding scheduel running of disk defragment
If I set the program to run in background does it mean the program still work if I turn off computer?
When I set scheduel running for the program, will it be working if the laptop is not open window?

709 views
Jul 25, 2021 at 04:40 PM

Empty Folder finder

I have run this a few times and it always finds new empty folders. Why does this happen? Also there are always some that can't be deleted. Again why please?

Pauline

757 views
Jul 25, 2021 at 10:14 AM

Autostart

warum wird disk defrag 10 ständig mit geladen beim start - es ist nicht möglich den autostart zu unterbinden - auf dauer ist es mir zu mühseelig ständig disk defrag zu deinstalieren und vor gebrauch wieder zu instalieren - meinem chef muße ich das programm auch wieder ausreden nachdem ich ihn davon überzeugt hatte es auf allen rechnern in der firma zu instalieren

804 views
Jul 23, 2021 at 05:30 PM

Missing subcategory

What is the correct subcategory for a software question for Auslogic products such as Boostspeed, Disk Defgrag, etc.? The "Ask a Question- New Question" screen will not allow a Subcategoty that is not on the drop down list.

791 views
Jul 21, 2021 at 09:41 PM

Auslogics Disk Defrag & Optimize

I purchased Disk Defrag, and later purchased Boostspeed. Under Boostspeed Disk Defrag I have always been able to Defrag & Optimize. I always run Defrag first (after disk cleanup), then I run Defrag & Optimize. I run these every Monday morning. I use about 19% of my 1T hard disk space. The only other programs are the automatically scheduled startup programs with staggered start delays up to 2 hours, so they should not significantly affect Defrag & Optimize.

Until 2 months ago, the longest Defrag & Optimze ran in 45 minutes or less. The maximum optimized files was about 45,000. When the Microsoft Windows update for June was implemented, the Defrag & Optimize ran over 3 hours. 2 days ago Defrag & Optimize ran for 5 hours 26 minutes with about 64,000 files optimized. The previous Defrag & Optimize was 6 days earlier.

I am a retired college educated computer professional (with all titles from programmer through analyst and manager) with over 40 years of experience. I have defragged computers for well over 25 years.

My question is "why is the Defrag & Optimize running so long and what can I do to speed it up?".

lhenricksen@hotmail.com

1040 views
Jul 21, 2021 at 07:07 PM

defragmentation disque dur

Comment défragmenter les fichiers systeme sous windows 10 ?

721 views
Jul 19, 2021 at 03:54 PM

file recovery

I used the file recovery service - your program found about 46000 deleted files (be somebody or a virus). How can I tell the program to recover all the files, w/o marking the 46000 foles one by one?

703 views
Jul 15, 2021 at 01:12 AM

Auslogics BoostSpeed 12 Error

ご担当者様
Error 0x00000002 ?
解決方法を教えてください。

941 views
Jul 07, 2021 at 02:35 AM

My Scanner

I ran My Scanner 5 times and there still something to fix. It is like this all the time, is there something I should do before I scan?
I am including a screen catched.

668 views
Jul 04, 2021 at 03:42 PM

Settings

The last two times now that I Have used the "Protect" feature. All of my saved log ins have been deleted. I've had to go to the rescue center, and restore the stuff that was done. I need to know how to properly configure the settins so this does not happen again.

822 views
Jun 09, 2021 at 10:03 PM

Where can I go to initiate cache clearing?

Occasionally it pops up. But if I wish to initiate when it has not popped up? Where do I go.

Thank you.

788 views
Jun 08, 2021 at 01:17 AM

deframmentazione

Posso deframmentare un dvd?

724 views
Jun 06, 2021 at 10:45 AM

how can i reinstall add-ons manager

how can i reinstall add-ons manager

733 views
May 28, 2021 at 06:59 PM

Your Defrag program

Can you explain this? I downloaded the "free" defrag version last Saturday. It worked perfectly. On Sunday, I dod my usual maintenance, which includes defragmentation and back-up. Again, it worked perfectly. Today, when I was working I got a message indicating that a "defragment" was urgently needed. So I did yet another defragmentation. Then, for some reason which
I cannot explain, I downloaded the "pro" version of your product. Once it was completed, I did yet another defragmentation. To my surprise, there were files that required yet another defragmentation. My question is, why? Should I really trust that your software is actually doin what it is supposed to?

864 views
May 24, 2021 at 02:00 PM

BoostSpeed Pro Version

Hello Sir,

My question is whether the software Auslogics Registry Cleaner 9 is not already included in the software BoostSpeed in its Pro Version. I will have to purchase and register both softwares? The BoostSpeed Pro Version will not be enough to bring my PC the best performance?
Thanks

1001 views
May 21, 2021 at 09:59 AM

Очистка и дефрагментация дисков

как добавить диск D в программу?

673 views
May 20, 2021 at 04:09 AM

Auslogics windows slimmer pro v.3

Hi

I am a bit interested in above mentioned softwares compact feature. When running it it says that it can compress W10 with 1.9gb, windows inbuilt feature says only 0.5gb when running it. So how can your program compress so much more, 1.4gb more, that is a lot. Very!

I hope i will get a really detailed, extensive answer to my question, now when i have taken the trouble to download and install "Boostspeed" to get an answer.

So, how can your software compress so much more then Windows inbuilt feature? Why the difference? What does it really do?

1501 views
May 14, 2021 at 01:48 PM

Несовместимость Auslogic BootSpeed 11 и противовирусных программ:ESET Internet Security версии 12.2, Dr.Web

Установленная у меня лицензионная программа Auslogic BootSpeed 11 постоянно конфликтует с программой ESET Internet Security версии 12.2, а программа Dr.Web Curelt! просто удаляет Auslogic BootSpeed 11, как несущую угрозу компьютеру (вирусная угроза!). Прошу Вас разовбраться в этой проблеме. С уважением, Шишков Руслан Владимирович

976 views
Dec 10, 2019 at 03:49 PM

Сброс настроек входа в систему Windows

Добрый день!
Каждый раз при использовании сканирования системы утилититой, после перезагрузки сбрасываются пароли для входа в Windows. Настройки сканирования ни к чему не приводят. Спасибо.

975 views
Aug 09, 2021 at 03:41 PM

takes 7 hours to defrag 18 files on a portable HD

Why is it taking 8 hours to only defrag 18 files on an "easystore" 5TB portable HD. 790 files on this HD is said to be fragmented. at this speed, it will take me months to defrag this HD. can I speed up the defrag speed?

974 views
Dec 29, 2020 at 11:45 AM

registry cleaner

tried to use it but received message it has to be reinstalled. I need instuctions how to install.

972 views
Nov 04, 2019 at 08:25 PM

file backup

posso cambiare la posizione del salvataggio dei backup generati da software?

967 views
Nov 21, 2019 at 06:37 AM

Temperature raises very high when using Boostspeed 12

I used Boostspeed 11 for some time and never had temperature issues, after de Boostpeed 12 upgrade I noticed that the fan started to make annoying noises and checked the temperature of my Laptop with the Core Temp 1.16 program which says the temp goes above 90 degrees Celsius.

Tried to install 12 again with no result.

Now back to 11 again and the temperature is normal again.

My question is this a normal behaviour of the 12 version of boostspeed?

967 views
Jan 13, 2021 at 04:57 PM

Latest BoostSpeed Version

This is becomming annoying. I keep getting alerted that a new version of BoostSpeed is available. I've downloaded 12.0.0.2 and ran the installation which prompts that it is removing with re-start and then I have to manually install the latest download. After three successful runs with this I still end up with version 12.0.0.1 What gives?

966 views
Jan 06, 2021 at 02:07 PM

boostpeed 11

I've uninstalled and reinstalled boostpeed 11 four times now. Is there a bug on the task scheduler. it's kee[s crashing the program. and I have to manually start the maintenanace daily now.

962 views
Jan 03, 2020 at 11:19 PM

Error mesage

I recently installed Microsoft Office 2019 on my Win 10 computer. Each time I use your Bootspeed 11 software, and when I access my Office 2019 software, I get an error message "Operatng system is not presently configured to run this application". What can I do to correct this? I am reluctant to use Auslogics software if it continues to prevent me from accessing my MS office software. Please advise. Thank you.

957 views
Oct 04, 2020 at 05:57 PM

Недопустимое значение реестра при попытке открыть JPG файлы

Здравствуйте!
Не могли бы помочь со следующей проблемой.
После сканирования и устранения ошибок программой BootSPeed при попытке открыть файлы JPG кликом мышки появляется сообщение "Недопустимое для реестра значение".
Спсибо,
Валерий.

956 views
Dec 04, 2019 at 06:36 AM

Reklamation !

Wann hören Sie endlich auf mit Ihrer Reklame zu Bombardieren .Es ist sehr Làstig !!!! mit gruss M.Monnier

956 views
Jun 28, 2020 at 05:46 PM

Installing Auslogics boost speed

Can Auslogics BoostSteed be installed on a second computer?

953 views
Apr 08, 2021 at 01:17 AM

languages









in which languages ​​is auslogics available?

953 views
Oct 17, 2019 at 05:21 PM

IMEがスキャン後停止する。

Windows10のinsider Programに参加しています。 Boostspeed10を1年半ほど使っており、Win10 build188xxごろまでは問題がありませんでした。ところがそれ以降のビルドから、IMEが無効になるようになり、Windows のバグかと思っていました。
ところが、ふと思いついてBoostSpeedのスキャンで削除したファイルを戻すと、IMEが復活しました。 Windowsのアップデートの際にBoostspeedとバッティングするような変更があったのかもしれないと思っています。

今、Boostspeed11を使っており、システムにかかわる項目を大幅に外して使っています。
いつも使うのは クリーンアップと保護です。
トラブルはIMEだけですので、IMEにかかわる項目だけ外してスキャンしたいとおもいます。
クリーアップ・保護の項目で外すべきものをお教えください。

951 views
Dec 04, 2019 at 12:32 PM

bootspeed 5

I have bootswpeed 5 on windows 7. I recently purchases 11 for other windows 10 computer.. I downloaded 11 on windows 7 and now have access to bootspeed 5 and 11 on this 7 computer. Revo uninstaller does not show 5. best way to uninstall bootspeed 5? thanks, jimz

951 views
Feb 09, 2020 at 01:43 AM

Pop-Up Product Sales Window

Hi-

I just recently purchased your Bootspeed system--which is great and full of great features that I typically have to buy many programs to do. I keep getting an ad pop-up to buy your other products and when I check off DON'T SHOW AGAIN, it just does that. It's annoying and a turn off..

Thanks,

Steven

944 views
Mar 08, 2020 at 09:16 AM

broken link to update 16 June

The link for your current update is broken

944 views
Jun 16, 2020 at 12:36 AM

Auslogics BoostSpeed 12 Error

ご担当者様
Error 0x00000002 ?
解決方法を教えてください。

941 views
Jul 07, 2021 at 02:35 AM

Error Message

Greetings,

Please open "Screen Shot" of error.

Thank you for your help in this matter.

Long Time Auslogice Customer

V/r

J. Aguero

940 views
Oct 27, 2019 at 02:31 AM

Updating to the newer software

Everytime I try to update the software, it goes through all the steps, but does not do the update. It continues to show the original version and reminds me to update again. I have tried this about 10 times with no success.

937 views
Dec 01, 2020 at 05:20 PM