251 questions

defrag 10 running sooo slow

Used to run fast, I have changed the advanced settings, now running slow,
I guess you cannot know which advanced settings I have enabled, (most of them)
what do you think? and what is your best guess as to my problem?

874 views
Aug 09, 2021 at 08:23 AM

Microsoft Office 2013

I used your system yestrday for the first time attempting to release space on my PC.
however,what appears to have happened is that my programme has disappeared and access to all my Office files with it.
Can you undo what has happened as it is very inconvenient?

Kind regards,

Pete Davies

764 views
Aug 05, 2021 at 07:20 AM

Driver update

Hello,

Subcategory is not correct (cannot select something else), please ignore.

I get a message from the driver updater that a driver is not up to date.
It is about PnP-Monitor Lock
It says:
Outdated driver 16.10.46.576 of 21/01/2019 Remote Utilities LLC
New driver 1.0 15/06/2015 BenQ Inc.

How is it that a newer driver is outdated?
Should I install the older driver?

1024 views
Aug 04, 2021 at 02:06 PM

Background and scheduel running

Hi I have a question regarding scheduel running of disk defragment
If I set the program to run in background does it mean the program still work if I turn off computer?
When I set scheduel running for the program, will it be working if the laptop is not open window?

709 views
Jul 25, 2021 at 04:40 PM

Empty Folder finder

I have run this a few times and it always finds new empty folders. Why does this happen? Also there are always some that can't be deleted. Again why please?

Pauline

757 views
Jul 25, 2021 at 10:14 AM

Autostart

warum wird disk defrag 10 ständig mit geladen beim start - es ist nicht möglich den autostart zu unterbinden - auf dauer ist es mir zu mühseelig ständig disk defrag zu deinstalieren und vor gebrauch wieder zu instalieren - meinem chef muße ich das programm auch wieder ausreden nachdem ich ihn davon überzeugt hatte es auf allen rechnern in der firma zu instalieren

804 views
Jul 23, 2021 at 05:30 PM

Missing subcategory

What is the correct subcategory for a software question for Auslogic products such as Boostspeed, Disk Defgrag, etc.? The "Ask a Question- New Question" screen will not allow a Subcategoty that is not on the drop down list.

791 views
Jul 21, 2021 at 09:41 PM

Auslogics Disk Defrag & Optimize

I purchased Disk Defrag, and later purchased Boostspeed. Under Boostspeed Disk Defrag I have always been able to Defrag & Optimize. I always run Defrag first (after disk cleanup), then I run Defrag & Optimize. I run these every Monday morning. I use about 19% of my 1T hard disk space. The only other programs are the automatically scheduled startup programs with staggered start delays up to 2 hours, so they should not significantly affect Defrag & Optimize.

Until 2 months ago, the longest Defrag & Optimze ran in 45 minutes or less. The maximum optimized files was about 45,000. When the Microsoft Windows update for June was implemented, the Defrag & Optimize ran over 3 hours. 2 days ago Defrag & Optimize ran for 5 hours 26 minutes with about 64,000 files optimized. The previous Defrag & Optimize was 6 days earlier.

I am a retired college educated computer professional (with all titles from programmer through analyst and manager) with over 40 years of experience. I have defragged computers for well over 25 years.

My question is "why is the Defrag & Optimize running so long and what can I do to speed it up?".

lhenricksen@hotmail.com

1040 views
Jul 21, 2021 at 07:07 PM

defragmentation disque dur

Comment défragmenter les fichiers systeme sous windows 10 ?

722 views
Jul 19, 2021 at 03:54 PM

file recovery

I used the file recovery service - your program found about 46000 deleted files (be somebody or a virus). How can I tell the program to recover all the files, w/o marking the 46000 foles one by one?

703 views
Jul 15, 2021 at 01:12 AM

Auslogics BoostSpeed 12 Error

ご担当者様
Error 0x00000002 ?
解決方法を教えてください。

941 views
Jul 07, 2021 at 02:35 AM

My Scanner

I ran My Scanner 5 times and there still something to fix. It is like this all the time, is there something I should do before I scan?
I am including a screen catched.

668 views
Jul 04, 2021 at 03:42 PM

Settings

The last two times now that I Have used the "Protect" feature. All of my saved log ins have been deleted. I've had to go to the rescue center, and restore the stuff that was done. I need to know how to properly configure the settins so this does not happen again.

822 views
Jun 09, 2021 at 10:03 PM

Where can I go to initiate cache clearing?

Occasionally it pops up. But if I wish to initiate when it has not popped up? Where do I go.

Thank you.

788 views
Jun 08, 2021 at 01:17 AM

deframmentazione

Posso deframmentare un dvd?

724 views
Jun 06, 2021 at 10:45 AM

how can i reinstall add-ons manager

how can i reinstall add-ons manager

733 views
May 28, 2021 at 06:59 PM

Your Defrag program

Can you explain this? I downloaded the "free" defrag version last Saturday. It worked perfectly. On Sunday, I dod my usual maintenance, which includes defragmentation and back-up. Again, it worked perfectly. Today, when I was working I got a message indicating that a "defragment" was urgently needed. So I did yet another defragmentation. Then, for some reason which
I cannot explain, I downloaded the "pro" version of your product. Once it was completed, I did yet another defragmentation. To my surprise, there were files that required yet another defragmentation. My question is, why? Should I really trust that your software is actually doin what it is supposed to?

864 views
May 24, 2021 at 02:00 PM

BoostSpeed Pro Version

Hello Sir,

My question is whether the software Auslogics Registry Cleaner 9 is not already included in the software BoostSpeed in its Pro Version. I will have to purchase and register both softwares? The BoostSpeed Pro Version will not be enough to bring my PC the best performance?
Thanks

1002 views
May 21, 2021 at 09:59 AM

Очистка и дефрагментация дисков

как добавить диск D в программу?

673 views
May 20, 2021 at 04:09 AM

Auslogics windows slimmer pro v.3

Hi

I am a bit interested in above mentioned softwares compact feature. When running it it says that it can compress W10 with 1.9gb, windows inbuilt feature says only 0.5gb when running it. So how can your program compress so much more, 1.4gb more, that is a lot. Very!

I hope i will get a really detailed, extensive answer to my question, now when i have taken the trouble to download and install "Boostspeed" to get an answer.

So, how can your software compress so much more then Windows inbuilt feature? Why the difference? What does it really do?

1501 views
May 14, 2021 at 01:48 PM

Bit Replica

Found area to at least attach info from last two sent to Tech Support.
Screenshot is only partial list of ewrrors. I like BS 11-12, but this product should go in the trash.
What the hell is the subcategory for when you cant put anything in related to the BitEReplica software issue.
You should hire someone that understands people, not zeros and ones.

932 views
May 05, 2021 at 04:59 AM

Compressing the operating system

Hi, what are the cons of compressing the OS ?
Is it safe?

932 views
Dec 12, 2020 at 04:07 AM

О пояснениях к информации в Startup Manager

Здравствуйте! Программа Startup Manager выдала информацию, которую я Вам направляю в прилагаемом скриншоте. Вопрос по программе Orphaned SecurityHealth из раздела Реестр/запустить.
По имеющейся информации, производитель программы - неизвестен, рейтинг - неизвестен, существует - нет. Смотрел в интернете, нашел только описание о SecurityHealth, для которой все указанные выше характеристики указаны. Что это за программа у меня в операционной системе? Нужна ли она?

931 views
Oct 13, 2021 at 08:44 AM

How to remove

Why when i run registry cleaner it leaves this file.HKEY_CLASSES_ROOT\Mime\Database\Content Type\image/vnd.ms-dds
Invalid file type reference.
Failed to fix

925 views
Jul 31, 2020 at 04:48 PM

make simple

this is too mucj tab in software
Dashboard
Once clikc scanner
cleanup
optimize,protect and so on. huh i am officer i have not 01 hour to go thorugh each, please make menu and userinterface like AVG PC Tune Up, iolo system mechanic, Norton antivirus etc. its easy,
Please do some hard work,

925 views
May 08, 2020 at 11:29 AM

Windows Slimmer question

After scanning for old windows libraries and initializing the cleaning process. It says process completed but no files are cleaned. Still 2.7 Gig installed on rescan and same problem on re-cleaning. What to do? Thanks
Sorry, I couldn't find a catagory for Windows Slimmer questions

920 views
Dec 11, 2020 at 04:33 AM

VPN FortiClient

I must use FortiClient VPN to work and communicate with one of my jobs, at Southern Cross University, (SCU). Until yesterday it worked fine.
I have just installed the lastest version in an attempt to resolve the non-connection issue.

Is there a setting in Auslogics BoostSpeed that might affect that VPN?
Any suggestions.

I run BoostSpeed and just accept whatever 'fixes' it suggests, the default or automatic, as I am not wise enough to adjust anything myself.

Could doing that have broken something or blocked the VPN?
I am nervous that Auslogics-Boostspeed is being over active in cleansing my system, of things that I actually need to maintain, like the Forticleint VPN. Firewall settings area mystery to me. I dont change them because I do not know what I am doing.

920 views
Oct 16, 2019 at 11:25 PM

Fix Windows update error code 0x80073712

How do I fix Windows Update error code 0x80073712 using your BoostSpeed 11 software on my Windows 10 Pro computer. Your article on fixing this error code said you could repair is problem with your BoostSpeed 11 program.

Thank You.

919 views
Sep 12, 2020 at 09:31 PM

sys. eff.

why boost speed reduce ongoing system efficioncy

913 views
Jan 25, 2021 at 08:04 PM

Disc doctor

Disc doctor advices that I have a disc errpr pn my main drive. How do I rectify this

909 views
Aug 19, 2020 at 06:52 AM

Disk Defrag pro not showing new drive

I have just installed a new external hard drive (G) and the drive is not displayed in the list of disks in Auslogics Disk defrag 10. Could you please advise me how to correct the issue.

Sorry but I did not know which sub category was appropriate

908 views
Feb 07, 2021 at 02:06 PM

One Click Scanner

The former version of BootSpeed -one click Scanner was running much faster that the new one (version 11).
Is that logical ?
(forget the hereabove Subcategory)

897 views
Sep 27, 2019 at 05:06 PM

Auslogics Shell Extensions and Startup

I recently looked into the Auslogics Startup Manager and Shell Extensions and I was alarmed to discover that 2 programs are listed as Dangerous. I have checked the web which lists these 2 program as 58% malicious. The programs relate to the Motherboard hardware installation. They are ASUS.com and atkexComSvc.exe. According to the various web sites the way to remove them is to go to Control Panel Programs and Features and to uninstall. But on my configuration they are not listed in the program list. Auslogics reports them as Dangerous. How do I use Auslogics to disable/remove/unistall?

896 views
Sep 30, 2020 at 05:43 PM

BoostSpeed Messages

I am not using the computer a lot, but BoostSpeed is regularly giving me messages to do scans or to defrag my SSD. How can I reduce the frequency of these messages?

894 views
Aug 09, 2020 at 05:14 PM

High system usage

My computer always says high system resource usage detected.

888 views
Jan 15, 2021 at 07:30 AM

slow computer.

hello, im valeri i have to ask why is my computer slow? pls send me the answer
i have to thank this program for helping me and i rly would like if this progarm helps me more
thank u -valeri

882 views
Dec 18, 2019 at 04:01 PM

Transferring Speed Boost, Defrag and Registry Cleaner to new computer

Need to do a clean reinstall of the operating system. Do I need to uninstall products before doing this.

881 views
Oct 29, 2021 at 06:26 PM

Cat protection turns on every time i boot my Intel I7 Win 10 Machine

cat protetion goes on everytime I turn off my Intel I7 win 10 machine

I am locked out every time I boot, I reset it off see that it is saved but next time I log on its on again

880 views
Jun 15, 2020 at 04:28 PM

AUSOLOGICS 12 UPDATE NOTIFCATION

Dear Support, I have Auslogics Boostspeed 12 on my machine. There was a flash on the screen of 12.2.0.0 a recommended update.
So my question is there was nothing in that flash update telling me if its a to pay for update or for free. This need to be shown in my book. Do you see where I am coming from with this? It shows what the big fixes are with the new update but yet nothing about if you hit the link if there is a small payment involved. This needs to be incorporated as part of any firmware update in my book. Regards Paul

880 views
Oct 01, 2021 at 02:23 AM

No Disk DeFrag menu option in Auslogics 10

I installed this today, paid $30.00 dollars for it (after using a free verison for years), and after one attemot at optimizing my SSD on my Acer Laptop, the prgram restarted after completion and when it did it no longer has the menu option to actually defrag anything. the only menus i have are "reports" "Portable version" "ask a question" and "auslogics store".

what's going on?

thanks,

Brian

880 views
Oct 31, 2021 at 03:18 PM