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114 questions
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How to remove credit card details from Chrome?

how do i safely remove any credit card details on my PC using auslogics

3031 views
Jan 08, 2024 at 11:11 AM

Avira deletes BoostSpeed and all Auslogics*.exe files as PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

Content hidden to protect privacy

3011 views
Sep 02, 2019 at 10:17 AM

AOL Desktop Gold not working

AOL Software Problem:
I have AOL Desktop Gold & it worked good for a few years, then when I signed in, the orange ball appeared, and after that, nothing; AOL trtied to fix it, via reinstall but couldn't. Any suggestions?

I have aused Hewlette Packard Desktop PC, was Windows XP Now Windows 7. Petium 4 processor, 2GB Memory

3003 views
Oct 27, 2021 at 04:36 PM

Auslogics BoostSpeed 12 блокирует и удаляет AdGuard

Доброго времени суток. Уважаемые разработчики, я давно пользуюсь вашими программами, в том числе и Auslogics BoostSpeed. За последнее время я пользовалась Auslogics BoostSpeed 10 и всегда всё было без сбоев. 23 мая 2021 года я решила приобрести Auslogics BoostSpeed 12. С установкой программы не было проблем. Но после сканирования и выполнения оптимизации устройства у меня перестал работать AdGuard и не просто перестал, я его не могу даже переустановить. Пришлось мне переустанавливать всю сисстему заново. До этого проблем с AdGuard не было у Auslogics BoostSpeed 10. Мне бы не хотелось удалять Auslogics BoostSpeed 12 и возвращать свои средства. Помогите разобраться, что нужно сделать, что бы Auslogics BoostSpeed 12 не выпиливал и блокировал AdGuard из моей сисстемы, т.к. я давно пользуюсь этим программным обеспечением и он меня полностью устраивает (лицензия оплачена). Я бы понимала, если бы он выпиливал, но сам заменял функции AdGuard, но после выпиливания данной программы я полностью остаюсь не с защищенным интернетом и с кучей не нужной мне рекламы. Как вы понимаете меня это не устраивает совсем. Очень надеюсь на помощь в отладке вашей программы с программой AdGuard. В противном случае мне придется откатить Auslogics BoostSpeed 12 до Auslogics BoostSpeed 10 и вернуть потраченные средства. Но еще раз повторяю, я не хочу этого делать, а хочу полностью разобраться в данном конфликте программю Так обе эти программы мне нравятся.

2981 views
Jul 07, 2021 at 05:28 AM
Auslogics BoostSpeed
Download Auslogics BoostSpeed
A full toolkit to clean out junk, fix issues, repair, and tweak your system to give your PC a performance boost—no tech skills needed.

Malwarebytes detects Auslogics programs as a threat

Dear Sir / Madam, I bought the programs Defrag, Register Cleaner and Bootspeed from Auslogics. With license. I am satisfied with the programs but Malwarebytes sees these programs as a threat. See picture. How can this and how can I solve this.

2972 views
Apr 13, 2020 at 11:29 AM

How to fix Samsung Kies Software side by side configuration error

Hi guys. I am running a brand new installation of Windows 10, and i am attempting to install Samsung Kies to sync with my Samsung Galaxy S10+ smartphone, and it says that there is a side by side configuration error.

2876 views
Nov 27, 2019 at 10:42 AM

BoostSpeed deleted Fences activation information

I installed Auslogics bootSpeed 12 Pro, and after first scan, reboot windows 10 pc(Dell XPS 13 9505).
I was obtained next messages. Maybe other sofware's Activation informations were destroyed.

(1)‪C:\ProgramData\Stardock\Fences3\License.sig was deleted.
The first massage is that reactivate fences 3. (Activation code is neaded)

(2)In the case of Auslogics driver updater, my activation code exceeded the limited number of activation.
And the costomer service replied me by mail that they cannot refresh my activation code.

(3)Next massge window opened that I rejister again Sound Blaster of Creative Teclonogy co.

(4)From now on, what do I do to prevent missing activation informations of my Windows10 pc.

2817 views
Oct 21, 2021 at 02:00 PM

Je n'arrive plus a faire des recherches sur Chrome

je n'arrive plus a faire des recherches sur Chrome c'est très embetant

2771 views
Jan 29, 2024 at 04:39 AM

How to eliminate Popups?

What software is recommended to eliminate popups on my PC. The popups are not from programs on my PC.

2770 views
Sep 17, 2024 at 07:08 AM

Cannot play RDR2 through Steam

[2020-08-06 13:50:16.559] [ ERROR ] [11668] [crashdetection] Exit code 0xc0000005 indicates a fatal game exit (reason: STATUS_ACCESS_VIOLATION)

I think my game was hacked

2728 views
Aug 18, 2020 at 06:51 AM

ANTI-MALWARE PROGRAM CONFLICT W/NORTON SECURITY

Hello - I have your Auslogics Anti-Maleware program and recently added Norton Security. Norton security runs scans in the backgound and for some reason goes after the anti-malware prgram, esentially erasing it. However it leaves my Auslogics BoosSpeed & Auslogics Driver Update prgrams alone, so they continue to run fine. Now every day I have to re-load the anti-malwar program.
I went into Norton checking the Virus & Firewall settings which are set to "allow" your anti-malway program , but it still continues to erase the entire anti-malware application. Do you have any ideas on how to fix this in Norton..?

2721 views
Mar 23, 2020 at 12:45 PM

Изображение в ICQ дублируется

при общении в интернете мое изображение удваивается

2698 views
May 26, 2020 at 11:43 AM
Auslogics Driver Updater
Download Auslogics Driver Updater
A one-click solution to find outdated drivers, install the latest versions, and solve display, sound, and device glitches to keep your machine working smoothly.

Bluestacks에서 Marvel Future Fight가 충돌합니다

안녕하세요.
제가 블루스택으로 마블 퓨쳐파이트 라는 게임을 하고 있습니다.
하지만 자동사냥을 돌리면 중간에 딱 멈추고 화면을 클릭하면 바로 튕기고 게임이 꺼집니다.
해결 방법이 있나요?
잠깐 찾아보기엔 렉 유발 되는거처럼 성능을 좀 요구하는 게임이 그럴 수 있다고 하는 거 같긴합니다.

2673 views
May 24, 2021 at 04:14 PM

Cannot open links in Outlook

I cannot open hyperlinks in Outlook. My system is always saying that opening isn't allowed.
Looking to solve that problem with all kind proposals I found on internet doesn't give satisfaction.
(also copying registerkeys from a anotrher computer succeeding to open that kind of links doesn't give the solution)
( all options of the Outlook-program are set as they are on the good-working PC. Also that wasn't giving a solution)

Both PC have Bitdefender Total Protectionb als Virusprotection, so this cannot be the origin of the problem.

Please can you help me : I'm searching to find a solution for more than a full year...

File in attachment : extension .reg was changer in .txt to permit the file to be sended.

Thanks on beforehand !
Jaak Valembois

2649 views
Jan 14, 2021 at 01:34 PM

Unable to to Receive Emails on Laptop and Desktop, etc.

Since changing my password wuth my ISP and on Thunderbird, I am unable to receive emails on my Desktop, and now for some reason, I can n longer send them either. I also have problems with laptop, I can send but not receive emails.


Error message on Desktop: "An error occurred while sending mail, the mail server responded: SMTP.auth. Not alowed on Port 25"

For replies use:

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Roger Hilton

2643 views
Sep 06, 2019 at 12:56 PM

Cannot Send / Receive emails after using BoostSpeed

Since installing your software I am now unable to receive email via MS Outlook -

2643 views
Apr 09, 2020 at 12:08 PM

Ошибка при обновлении "Google Chrome"

Здравствуйте, подскажите, пожалуйста, как устранить ошибку при обновлении браузера "Google Chrome" без его переустановки?

2642 views
Jun 29, 2022 at 02:45 PM

How to set WordPad to open in landscape mode?

Have tried (for years) to learn WORDPAD to start-up in landscape and not portrait. That goes for saving 'in Landscape' and seeing it change to Portrait when opening the member. (HRMPF)

Think, it's the only problem I have with my PC and now ALL problems in the future are taken good care of with your comprehensive
system, thank you.

Regards
Henning Reckey

2626 views
Jul 03, 2020 at 07:34 AM

Fences Requires Reentry of Product Code Everytime BoostSpeed Runs

Hi,

I have had Fences for many years. When BoostSpeed runs its weekly maintenance, I must re-enter the Fences Product Key to re-register the product. I do this and Fences works fine again.

This problem occurred several years ago and you provided a fix where BoostSpeed does not delete/address a file required for Fences related to the product key.

Would you please re-send those instructions if that would resolve the issue or advise other solutions to resolve?

Thank you,
Rich Sullivan

2582 views
Jan 30, 2023 at 03:58 PM

Aнтивирус

Влияет ли эта программа на скачивание антивируса???

2572 views
Jan 13, 2020 at 12:30 PM