• Issues with installed software
410 questions

boostspeed tray icon

What is the little red dot that appears on your tray icon? When it appears, what does it mean? How do you get rid of the red dot?
Also, my subscription is expiring sson. I will renew if you can give me a discount/promo code. Thank you in advance. Scott
674 views
Oct 20, 2023 at 01:36 AM

DSN resolution failing

I have an older PC and thus tought it would be good to get Auslogics Bootspeed 13
I did a scan and followed the recomendations
however I now regularily get the issue that the internet connection to my DNS server is gone
he tells me that the addr. cannot be resolved (see also screen shot in doc)
it seems to go away after a while, without me taking action? - but when it happens it hinders a lot.

could you please tell me that this can ideed be due to cleaning caches, optimizing settings though Bootspeed?
where to fix/repair?

not sure it is the Auslogic cleaning - but it started at the same time
I am using Proximus as provider in Belgium and have the Norton 360 suite installed
running windows 10 (PC seems a bit old to run W11, but it did the trick quite well - till recently :-( )
issue happens on WIFI and Cabled connection
663 views
Oct 16, 2023 at 12:48 PM

Не работает веб-камера

После последней настройки, с помощью вашей программы у меня перестала работать веб-камера и микрофон в программе Zoom. Микрофон удалось включить путем рекомендации от Zoom разрешения доступа приложениям к микрофону. Но решения с включением веб-камеры нету. Как решить проблему?
606 views
Oct 15, 2023 at 07:22 AM

installation logiciel

Bonjour, je n'arrive pas à installer un Logiciel , j'ai une erreur 1720 de windows installer
625 views
Oct 07, 2023 at 07:43 AM

Saved on PC Email

A long time ago I had AOL (not Gold) & I couldn't transfer the Saved on PC mail to Gold. My Question is: Can your File Recovery Software recover that mail from my hard drive?
615 views
Oct 04, 2023 at 05:55 PM

SSD

I am using an SSD and read that you should not defrag them.
Is it ok to use your program to do this, is says 9.9 % fragmented?
Thanks
676 views
Oct 03, 2023 at 11:11 PM

How to avoid file delete problems in Lightroom Classic

Lightroom creates catalog images and movg es file around as you manage the catalog and/or import files from various devices or drives. How can I avoid LR catalog issues when using Aslogics software?
620 views
Sep 29, 2023 at 07:42 PM

Fading icon

Hello and thank you for your hardwork
when I open Microsoft store and the apps i download from it, they open and work fine but their icon in taskbar is fading away.
I repair and reset the Microsoft store but it didnt work.
652 views
Sep 28, 2023 at 07:32 PM

pruebaa

prueba
601 views
Sep 27, 2023 at 11:29 AM

stringa di ricerca

Buongiorno, ho eseguito una ricerca per stirnga e non ho ottenuto risultati, ho eseguito la stessa ricerca con regedit e sono uscite diverse voci di registro, come mai?
Cosa devo fare per ottenere questi risultati con la vostra app e per cancellarli senza cercarli e selezionarli uno ad uno con regedit?
Grazie.
627 views
Sep 22, 2023 at 07:43 AM

Driver Updater on Win 11 platform

My laptop uses Win11 OS. I get notices that several drivers need update. I start Driver Updater. Shortly later I am notified Driver Updater cannot connect to sever. This only happens on Win 11,

James Denneny
855 views
Sep 19, 2023 at 09:32 PM

Delete/clean norton

Why won't Auslogics BoostSpeed clean norton during a scan. We really like your product but don't want lingering files from Norton when it's not being used.
John Smith
712 views
Sep 19, 2023 at 03:06 PM

Actualizaciónes

¿Siempre es mejor actualizar todo el software (windows, sistema operativo, apps, drivers, etc.) a la versión más reciente que se vaya publicando? o cuando todo está funcionando en forma correcta ¿es mejor detener las actualizaciones para dejar todo como está y que se mantenga todo funcionando en forma adecuada?
766 views
Sep 15, 2023 at 06:57 PM

message

high system resourxce notification--change settings.What do i do to rectify thuis matter?
690 views
Sep 10, 2023 at 12:59 PM

ドライバーアップデーター

ドライバーアップデーターがファイイヤーウオールの設定を確認してくださいと表示されます
640 views
Sep 10, 2023 at 12:11 AM

DRIVER UPDATER REFUSES TO CONNECT

Any idea as to why this is happening? I have registered the program in the WIN firewall, but no success. All other Auslogics software is working without a hitch.
Thanks for your help!
James
982 views
Sep 07, 2023 at 07:29 PM

heute kein Zugang zum Abruf der Treiber-Daten

Gibt es ein technisches Problem beim Zugang zum Datenserver?
638 views
Sep 07, 2023 at 02:18 PM

Anti-virus

Bonjour !!

J'ai installé CCLEANER mais crains qu'il détruise des fichiers considérés comme étant des virus mais qui n'en sont pas comme par exemple "setup.exe". Windows Defender a complètement détruits des fichiers qui n'étaient en aucun cas des virus. Je n'ai pas réussi à les récupérer.

Dois-je craindre la même chose avec CCLEANER ?

Je vous remercie d'avance pour la réponse que vous voudrez bien me donner ...

Cordialement,

Eric
610 views
Sep 02, 2023 at 07:49 AM

Trial

Hey huge fan and long time user of the free edition and was wondering can i get a week trial please as im thinking of buying ? My PC is still running crappy


Thanks in Advance
656 views
Sep 01, 2023 at 08:04 PM

Fehlermeldung

Hallo,
Leider kann ich keine Software mit dem Programm mehr aktuallisieren es kommt immer dieselbe Fehlermeldung:

failed download failure

was verhindert die Aktuallisierung bei dem Programm.

Als Virus Programm nutze ich Kaspersky
Als Betriebssystem nutze ich Windows 10 Pro

mfg Klaus Schwabe
681 views
Aug 31, 2023 at 10:32 PM

Auslogics Bitreplica vs

Dear Auslogics Team,
Please, tell me: can I use Auslogics Bitreplica to create the full system and disk images?
Thank you.
With regards.
Richard.
657 views
Aug 10, 2023 at 09:41 AM

update driver

my bluethooth doent work on this laptop so i dont know wht to do or where to go to instaill or update any programs so this laptop would pair with my bluethooth dievices
656 views
Nov 11, 2023 at 05:06 AM

Trial

Hey huge fan and long time user of the free edition and was wondering can i get a week trial please as im thinking of buying ? My PC is still running crappy


Thanks in Advance
656 views
Sep 01, 2023 at 08:04 PM

habe doch freischaltcode von computerbild

warum kann ich nicht freischalten, wenns nicht geht dann behaltet es eben da bin ich weg
653 views
Mar 12, 2023 at 07:10 AM

Fading icon

Hello and thank you for your hardwork
when I open Microsoft store and the apps i download from it, they open and work fine but their icon in taskbar is fading away.
I repair and reset the Microsoft store but it didnt work.
652 views
Sep 28, 2023 at 07:32 PM

ドライバーアップデーター

ドライバーアップデーターがファイイヤーウオールの設定を確認してくださいと表示されます
640 views
Sep 10, 2023 at 12:11 AM

heute kein Zugang zum Abruf der Treiber-Daten

Gibt es ein technisches Problem beim Zugang zum Datenserver?
638 views
Sep 07, 2023 at 02:18 PM

email tutorial

When I first used BoostSpeed there was an emailed tutorial/teaching program that was very informaive. Is there still such a thing and how do I access it?
637 views
Nov 03, 2023 at 01:02 PM

Recording locks up.

Sometimes a pop-up behind a screen that I am unaware of, like BoostSpeed, will render an application or camera immobile. How do I keep pop ups from happening? What can I do?
633 views
Nov 01, 2023 at 07:49 PM

Looking For a Software Replacement

I am looking for software that will replace at least all of the features of McAfe Life Sale and some. Do you have a software program(s) that will do this and if so what are they and how much do they cost?
632 views
Aug 10, 2023 at 03:51 PM

Can I download any of your software on trial basis?

Hi,
Presently I am on trial bases using Auslogics Registry Cleaner 10.
My question is simple. Can I download and install any of the software you offer on a trial basis and if yes please tell me how.
I am mostly curious about the computer speed up app version #13...
Thank you kindly-
Jackson
631 views
Apr 12, 2024 at 04:16 PM

Ausllogics BoostSpeed 13 so difficult to open

Whenever I open Auslogics BoostSpeed to start it does not open , after some 5 mins and several times of tries it will open but is so slow to start to scan ??? After long wait no report on any problems why it did not start. Is this the normal speed of BoostSpeed 13 ???
Disappointed !!!
631 views
Dec 24, 2023 at 10:46 PM

upgraging lost my registered status

Hi,
I upgraded my computer with a different motherboard, a new i7 cpu and new ddr4 memory, but my hard drives, my graphics card and sound card plus power supply are still the same. When I turned on my computer I see that my status went from registered to unregistered. How do I get it to be registered again. It's not a different computer, just upgraded.

Thanks,
Chris K.
630 views
Oct 20, 2023 at 11:49 PM

Vos logiciels

Quel utilité et quelle différence (avant de passer ma commande) entre Auslogics BoostSpeed13 et Discdefrag?
Je ne sais que choisir vraiment..
629 views
Nov 07, 2023 at 03:54 PM

Defrag

How do I defrag an unmovable file?
629 views
Aug 24, 2023 at 04:18 PM

Versionsunterschiede von DiskDefrag zu DiskDefrag Ultimate

Was ist der Unterschied der DiskDefrag zu DiskDefrag Ultimate die Im Auslogics Store angeboten wird?
Der Preis von 21,56 € ist ja beiden identisch.
628 views
Jan 14, 2024 at 10:55 AM

MSEdge

Yesterday I ran Auslogics BoostSpeed 13 and it messed up my ability to get into MSEdge. It wasnt until late last night that I figured out what happened but I don't know how to fix it. After running the scan and after clicking on the repair/fix it button, a small screen pops us and asks me to close the following files. They are all msedge.exe (6 or more), but it didn't do that this time and has stopped me from being able to get in MicroSoft Edge. Has my copy of Auslogics BoostSpeed 13 been compromised, have I missed and update or is something else going on? Can you help e with this?
628 views
Dec 05, 2023 at 11:45 PM

stringa di ricerca

Buongiorno, ho eseguito una ricerca per stirnga e non ho ottenuto risultati, ho eseguito la stessa ricerca con regedit e sono uscite diverse voci di registro, come mai?
Cosa devo fare per ottenere questi risultati con la vostra app e per cancellarli senza cercarli e selezionarli uno ad uno con regedit?
Grazie.
627 views
Sep 22, 2023 at 07:43 AM

Privacy Leaks

Boost Speed 13* has been sending me the message that I have "Potential privacy leaks detected - . . . . some Windows settings are enabled to share your private information"
How do I find the Windows settings and disable them?????
627 views
Nov 07, 2023 at 12:24 AM

Recover Data if possible

HP Laptop Pavilion, Win10, 1 Gig HD, i7 processor
I downloaded Auslogics BoostSpeed 13 Free Edition and read about tasks that would help the speed of my laptop. The only section I used was delete unused programs. It showed me a list and I selected about seven or eight items. And later I opened
my desktop and realized I had lost about 30 shortcut Icons. Many that I still use.
I read thru the inforrmation to try to reverse my action. I used the recovery section but keep seeing a popup window telling me to
turn off my anti-virus and firewall and no data was exchanged (I used a restore date one week earlier.) I tried three different restore dates and they all failed with the same pop-up. My question -is there a procedure for correcting my mistake and possibly recovering my desktop icons? Thanks for any direction.

Franklin Disney
11595 Forest Mere Dr
Bonita Springs, Fl 34135
627 views
Dec 12, 2023 at 06:34 PM