• Issues with installed software
410 questions

Программа не зпускаеся

Отсутствует какой-то файл
540 views
Dec 30, 2023 at 03:40 AM

Change DNS

I am getting the message: 'Attempt to change DNS detected' Adapter: 'Wintun userspace tunnel #223'
How do I deal with this? There is a 'settings' bar but it does nothing when I click on it.
Thank you,
Geoff Parsons
577 views
Dec 28, 2023 at 02:24 AM

Pro but not Pro

Your BoostSpeed 13 software recognises I'm a Pro user on Windows 10 (my activation key comes up when I try to regitster). Why would I try to register if I'm already registered? Because the software refuses to recognise my Pro status for several of its features, such as automatic scanning. When I click the checkbox to open the features a dialogue box pops up telling me to buy Pro... even as it's displaying my license key! Really annoying.
533 views
Dec 27, 2023 at 09:01 PM

updates


i have updated the first driver in the list of drivers to be updated many times, why does it continue to on the list.
i update drivers 2 or 3 times a day but the list doesn't get any shorter,why.
590 views
Dec 27, 2023 at 12:18 PM

Ausllogics BoostSpeed 13 so difficult to open

Whenever I open Auslogics BoostSpeed to start it does not open , after some 5 mins and several times of tries it will open but is so slow to start to scan ??? After long wait no report on any problems why it did not start. Is this the normal speed of BoostSpeed 13 ???
Disappointed !!!
631 views
Dec 24, 2023 at 10:46 PM

Recovering Deleted Files

How do I recover my delted One Drive files that were deleted when I upograded to Pro Vestion 13
545 views
Dec 18, 2023 at 10:08 PM

Recover Data if possible

HP Laptop Pavilion, Win10, 1 Gig HD, i7 processor
I downloaded Auslogics BoostSpeed 13 Free Edition and read about tasks that would help the speed of my laptop. The only section I used was delete unused programs. It showed me a list and I selected about seven or eight items. And later I opened
my desktop and realized I had lost about 30 shortcut Icons. Many that I still use.
I read thru the inforrmation to try to reverse my action. I used the recovery section but keep seeing a popup window telling me to
turn off my anti-virus and firewall and no data was exchanged (I used a restore date one week earlier.) I tried three different restore dates and they all failed with the same pop-up. My question -is there a procedure for correcting my mistake and possibly recovering my desktop icons? Thanks for any direction.

Franklin Disney
11595 Forest Mere Dr
Bonita Springs, Fl 34135
626 views
Dec 12, 2023 at 06:34 PM

enregistrement de la clé

Bonjour, je n'arrive pas à enregistrer la clé, à chaque fois et tant de fois le logiciel me demande enregistrer la clé activer la version pro.
545 views
Dec 08, 2023 at 12:54 AM

MSEdge

Yesterday I ran Auslogics BoostSpeed 13 and it messed up my ability to get into MSEdge. It wasnt until late last night that I figured out what happened but I don't know how to fix it. After running the scan and after clicking on the repair/fix it button, a small screen pops us and asks me to close the following files. They are all msedge.exe (6 or more), but it didn't do that this time and has stopped me from being able to get in MicroSoft Edge. Has my copy of Auslogics BoostSpeed 13 been compromised, have I missed and update or is something else going on? Can you help e with this?
627 views
Dec 05, 2023 at 11:45 PM

Drivers update

The drivers updater is included in Auslogics Boostspeed or is a sparately software?
608 views
Nov 22, 2023 at 07:56 PM

Clean Mail Junk Folder

Can you automatically clean junk folder within a day of junk mail receipt
615 views
Nov 17, 2023 at 06:49 AM

Driver Windows...

3rd Question is regarding with Drivers for my HP PC: Usually I'm using 'Auslogics Driver-Updater to keep All my PC -Drivers Up-to-Date all the Time... but, but at the same time by the way I've used to use 'PC Help Soft Driver Updater and 'Driver- Genius as well other softwares for keeping my PC Drivers up-to-date. And now the ''Question'' is: Are There any Negative effects or affects to break my PC 'Stability or to break my PC Performance if am' I using more then one company Driver-Updaters - Software for only one PC?, or there is no need to be afraid or no need to worry of any negative effects to break my PC 'Stability/Performance and I Can use as many as I want... and as many as I wish 'Driver-Updaters I mean from different companies 'Software for my HP PC...?
1461 views
Nov 16, 2023 at 01:18 PM

update driver

my bluethooth doent work on this laptop so i dont know wht to do or where to go to instaill or update any programs so this laptop would pair with my bluethooth dievices
653 views
Nov 11, 2023 at 05:06 AM

My 'Subscriptions...?

Hi There...!Again I have a question regarding with my 'Subscriptions and my 2nd Question is:- How Can I ''Manage'' my subscriptions with 'Auslogics ?, and for Example:-How to do this... if in the future I'd preffer or change my mind to 'Cancel one of my subscription with 'Auslogics...how could I 'Cancel a subscription with 'Auslogics? Let me know Please...? Thanks!
745 views
Nov 09, 2023 at 12:10 PM

Question about All my 'Subscriptions?

I have an important Question regarding with my 'Subscriptions: 1 Question: After an Year time are All my 'Subscriptions with Auslogics will Renew Automatically?...or After an Year time when my subscriptions will gonna expire should I buy New Licenses for all my Subcriptions again, I mean do i need to do it manually?again? Please Let me know? thanks!
696 views
Nov 08, 2023 at 03:41 PM

Vos logiciels

Quel utilité et quelle différence (avant de passer ma commande) entre Auslogics BoostSpeed13 et Discdefrag?
Je ne sais que choisir vraiment..
629 views
Nov 07, 2023 at 03:54 PM

Privacy Leaks

Boost Speed 13* has been sending me the message that I have "Potential privacy leaks detected - . . . . some Windows settings are enabled to share your private information"
How do I find the Windows settings and disable them?????
627 views
Nov 07, 2023 at 12:24 AM

email tutorial

When I first used BoostSpeed there was an emailed tutorial/teaching program that was very informaive. Is there still such a thing and how do I access it?
636 views
Nov 03, 2023 at 01:02 PM

Recording locks up.

Sometimes a pop-up behind a screen that I am unaware of, like BoostSpeed, will render an application or camera immobile. How do I keep pop ups from happening? What can I do?
632 views
Nov 01, 2023 at 07:49 PM

upgraging lost my registered status

Hi,
I upgraded my computer with a different motherboard, a new i7 cpu and new ddr4 memory, but my hard drives, my graphics card and sound card plus power supply are still the same. When I turned on my computer I see that my status went from registered to unregistered. How do I get it to be registered again. It's not a different computer, just upgraded.

Thanks,
Chris K.
629 views
Oct 20, 2023 at 11:49 PM

SurfShark VPN problem with DNS wire???? with BS and Surfshark .3.0

Hi,let say I like your software very much. Please show me how to end error message form BS "interupted DNS" from Surfshark
1081 views
Mar 11, 2022 at 08:36 AM

Предпросмотр вложенных в сообщение файлов Excel и Word

Добрый день!

Скажите, пожалуйста, что нужно сделать, чтобы в окне сообщения отображался предпросмотр вложенного в сообщение файла программ MS Office в форматах Excel и Word (в то же время предпросмотр вложенных в сообщения файлов в формате .pdf отображается нормально)? Я пробовал разные варианты, которые рекомендуются в интернет - ничего не помогает.
Похожая проблема с невозможностью отображения предпросмотра файлов Excwl в проводнике, в то время как файлы других форматов (кроме Excel) отображаются.
Смотри приложенные скриншоты.

Это взаимосвязанные проблемы (отображение предпросмотра файлов в Outlook и проводнике)?
Что нужно сделать, чтобы решить эти проблемы? Прежде всего нужно решить проблему в Outlook.

Спасибо!
Всеволод

Content hidden to protect privacy

1079 views
Jul 15, 2021 at 06:07 AM

Pro Version

If I buy the Pro Version what all comes with the package? Thank you.
1077 views
Aug 07, 2021 at 03:19 PM

Auslogics Boostspeed 12 problem

When I try to use the Boostspeed 12 "Maintain" tab and do a SCAN, I get a message popping up stating that it is "checking fragmentation on my F: Drive.

It should be checking fragmentation on my C: Drive. I do not want it to do anything with my F: Drive.

How do I get the SCAN to switch drives?
1075 views
Nov 23, 2021 at 08:28 PM

How do I fix?

FINDSTR: Cannot open c:\ProgramData\acer\updater2\updater2.xml
The system cannot find the path specified.

This pops up in a dos box along with multiple others like this. How do I get rid of them?
1074 views
Jul 16, 2021 at 06:55 PM

ошибка какая-то

Переодически выдает ошибку, я так понимаю это связанно с каким-то файлом отвечающим за обновление Майкрософт Офиса. Появляется не так, чтобы часто. Может 1 раз при перезапуске компьютера. Как это можно было бы убрать? Переустановить офис, наверное...
1068 views
Feb 25, 2022 at 06:27 PM

Ryujinx

im having error 0xc0000005 unexpected parametre error how to fix?
1066 views
Jul 14, 2021 at 11:32 AM

Auslogics BoostSpeed software itself

I have BoostSpeed perform Dashboard, Disk Defrag, Protect. Internet Optimizer and other checks by schedule. All is good.
However, directory "c:\ProgramData\Auslogics\BoostSpeed\12.x\Reports" becomes cluttered with .html, .xml and other reports produced by these various check tools.
How can I set BoostSpeed to automatically clean up after itself by deleting ancient reports over some arbitrary age? There's about a Gig of files in this directory on this machine and some 3Gb on another.
1065 views
Dec 06, 2021 at 07:49 PM

tentative de modification de DNS

Bonjour,
Je voudrais savoir pourquoi, depuis que j'ai installé le VPN Cloudflare Wharp sur mon pc, je reçois très souvent, plusieurs fois par jour, des alertes Boostspeed 12 m'indiquant une tentative de modification de DNS (cf. pièce jointe).
Y-a-t-il un moyen d'y remédier ?
Merci, cordialement.
1063 views
Aug 17, 2022 at 10:11 AM

Auslogics Boostspeed 13 TRIMMING SSD Hang at 3% unable to complete SSD Optimization

When running Disk Defrag Optimization Auslogics Boostspeed 13 Pro hangs at 3% "Preparing" when running TRIMM on external SSD and creates a file on external SSD with the following each time Optimization is run:
D:\~DDSSDTRIMTEMP^0_1073741824{6BD97305-57AB-484E-A651-BC496157FFB7} (creates an associating Windows Media Player file) and is unable to complete the Optimization. At one time it moved 1% after 2 hours. This did not happen when running Boostspeed 12 Pro. When running Boostpeed 12 Pro the external SSD would complete Optimization.

Should Auslogics Boostspeed 13 Pro TRIMM command be Disabled when Optimizing SSDs?
1062 views
Feb 25, 2023 at 12:25 AM

uninstall

How can I uninstall McAfee TechMate
1057 views
Nov 07, 2022 at 06:22 PM

Auslogics Boostspeed 12

My computer is a 64 bit machine which can run 32 bit programs. My computer is running Boostspeed 12 using 32 bit versions of all its programs instead of the 64 bit version. Is this the reason why my computer is taking over an hour to startup in the morning with the disk using 93% to the usual 100% all the time? Or, is the problem due to too much disk thrashing since it appears that all the startup programs start up immediately instead of being staggered per the scheduler? This problem started when I had to uninstall Boostspeed 12 and reinstall it per the Auslogics support person.
1052 views
Dec 14, 2021 at 05:32 PM

About Auslogics BoostSpeed 12

Auslogics BoostSpeed 12 The software is blocked by the administrator. ソフトが管理者によってブロックされています。
Please unblock ブロック解除をお願いします 

Content hidden to protect privacy

1052 views
Jan 25, 2022 at 06:59 AM

проблема с регистрацией

Купил лицензию на ABSpeed 26-го июля 2021 года. Действительна ещё 181 день.
До недавнего времени проблем не возникало. Последние несколько дней слетает активация, каждый раз при открытии программы предлагает активировать ПРО версию, после ввода ключа выскакивает окно, говорящее, что программа активировани, версия ПРО, но в самой программе никаких изменений нет, кнопка "Активировать ПРО" не исчезает, и в "помощи" ропять то же самое. Что делать, как решить проблему?
1048 views
Jan 26, 2022 at 10:24 PM

Activate Pro Version

Pro Version cannot be activate on Windows 11 insider preview Build 22543.rs_prerelease.220122-2315.
1046 views
Feb 07, 2022 at 08:37 AM

msedge.exe

Wenn ich nach einem Systemscan durch Auslogics den Button für die möglichen Reparaturen drücke, erscheint die Aufforderung, bestimmte Apps erst abschalten zu lassen. Dafür wird fünfmal msedge.exe aufgezählt. Drücke ich den Button, der diese Anwendung(en) schließen soll, folgt die Mitteilung, das sei nicht möglich, ich solle es manuell machen. Alternativ kann ich anklicken, die Sache zu ignorieren.
Frage 1: Wenn ich es ignorieren kann (und gleich fünf mal), wofür ist es wichtig?
Frage 2: Wie schaltet man msedge.exe manuell ab?
1045 views
Dec 29, 2021 at 05:48 PM

Pro version ?

Noticed my Boostspeed progaram has the activate pro version on the bottom of the screen when i have already registered it.

Plus the last time i used driver updater it updated my pc then restarted it and it would not boot up no matter what i tried, I then had to reinstall windows with a backup. not used driver updater since.
Thank You.
1045 views
Jan 25, 2022 at 06:01 AM

ディスクトップに表示されたアイコンについて

アイコンの中央部に時計がデザインしてあります。この時計が青色になったり、オレンジ色になったりします。それぞれの意味を教えて下さい。特にオレンジ色の時は、何かの警告を示しているのでしょうか。その時の対処法もお願いします。以上、宜しくお願いします。
1042 views
Oct 18, 2021 at 08:51 PM

Läuft MS Money98 auch unter Windows11?

Läuft Microsoft Money98 auch unter Windows11?
1042 views
Jul 23, 2021 at 09:29 PM