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Windows-related issues

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Name:Questions:Last update:
Internet Browsing Issues1618.11.2025
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749 questions
Page loader

System Event Notification Service and missing dll files

I have been trying to fix an issue for 60 days now and I decided to purchase your software. At this time, I hope that I have purchased the correct program? My issue occurred when I decided to switch from Panda Dome anti-virus to Bitdefender (BD). During the installation, I got a prompt that stated for me to remove my Malwarebytes AV, which I did. However, BD gave me no notice about my Hitman Pro.Alert AV program. After I had installed BD, a few day later, (SEP 24), I ran a Hitman Pro.Alert scan. It found one item, a suspicous ".dll file" and asked if I wanted to quarantine or delete? To keep this short, I used the quarantine option, because if there were any issues, I could just remove the quarantine. Well, yes, there were immediate problems. My tool bar display changed and I found out quickly that I could not move pictures or files from (for example) Downloads to My Documents. It also affected my ability to use my graphic art software, such as COREL. There's a lot more to this and I am very disappointed with Sophos, who bought the rights to Hitman Pro and Hitman Pro.Alert. Bottom line, I was not able to restore this "quarantined .dll file."

After realizing this, I went to my system restore, to restore my computer, but I was stunned to see that there was only one option, and that was for the SEP 24 date. I had no idea if this date (and time) was before or after the incident. When I tried to restore, I ended up getting a prompt stating that the restore failed. When I went back to the system restore page, the SEP 24 date was gone. So at this point, I knew I was in trouble. I know more that the average person about Windows Operating Systems and I did a lot of research trying to fix this problem which I feel is in the System Events Notification Service. At one point. I had gone into the HKEY system for the System Events Notification Service and changed a "2" to a "1" so as to enable the service. When I restarted, my tool bar was restored and I could move files again, but my tool bar had went to a default icon setting and my speaker volume icon was now hidden. Later, I restarted my WIN 7 Pro HP tower and all the former issues reappeared. What upsets me is that I normally would have taken a screenshot of the file name, but in this case I didn't, because I thought that I would be able to restore the file.

So I just ran your Registry Cleaner and I do not think that I have the correct software that you offer? Is RC10, just a cleaner? Your ad made it seem like it fixed corrupt OS files. Please let me know if RC10 is capable of finding and restoring dll files in my WIN 7 OS. If not, then I am going to contact PayPal and request a refund. If Auslogics has a different software for recovering/repairing dll files, then I will purchase it. About two weeks ago, I purchased a software program due to how it was advertised, only to find out that it only restored "non OS" files and documents. That is not what I was wanting. I need a software program for restoring/repairing OS files.

7276 views
Nov 20, 2024 at 06:00 AM

Upgrading from Windows 7 to Windows 10

Hello. I have an asus notebook F3L. Windows 7 system. There will be no more new year updated. I do not know if I should install a new Windows 10? if the computer is old and how it will work

7039 views
Dec 02, 2019 at 10:17 AM

Cannot Find System Restore

My System Restore program seems to be gone.When i press System Restore in the Control Panel it thinks my computer is Windows &.It's Windows 10.How do i make a restore point?

6941 views
Jan 03, 2020 at 07:32 AM

Unknown desktop widget

Hi - I see this widget on my desktop all the time and I am not sure what it is. Trying to Google it said it was part of Chrome but I uninstalled Chrome and its still there - I'd really like to remove it, it's annoying and seems to provide no useful function. Picture attached.

6873 views
Dec 02, 2019 at 07:12 AM
Auslogics BoostSpeed
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A full toolkit to clean out junk, fix issues, repair, and tweak your system to give your PC a performance boost—no tech skills needed.

Lost windows search function

after using your softver , I lost windows search ;( . On my PC , on windows search table , word are not displayed . I try everithing from the google and you tube , but stil not work . Please help me to resolve this problem , I use this functiont every day

6732 views
Aug 21, 2019 at 07:37 AM

Error message 0x80073712

I have tried several times to update Windows 10 Home but continue to receive error message Ox80073712 .Can you help?

6661 views
Nov 20, 2019 at 05:51 AM

How to fix Error 400 messages?

Have been getting error 400 messages lately, like a lot! Mostly I can just highlight the text in the sedarch box, press enter again and I get where I am going but this isn't right. Help!
Thanks!
Rob Green

6524 views
Jul 25, 2019 at 09:15 AM

Wie richte ich die automatische Anmeldung in Windows ein?

guten tag auslogics bitte zeigen sie mitr wie mich bei window automatisch anmelden kann ich fibde nicht diese einstellung um sich am pc automatisch nach einem start in sein ew´windows anmelden kann und dies mithilfe dea speed bosters 11 diesen vorgang automatistren kann. besten dank im voraus.
b.b banuscher

5184 views
Nov 11, 2019 at 10:52 AM

スタート メニューのその他グループから「ms-resource: ProductName」を削除するにはどうすればよいでしょうか?

Windows10 バージョン 2004 (OSビルド 19041.207)
スタートメニューのその他グループに

"ms-resource: ProductName"  を取り除きたい


このアプリは開かず、アンインストールもできない

4820 views
Apr 23, 2020 at 09:21 AM

Disable textinputhost.exe on Windows 10

Hi there
This file is obviously spyware, and logs every key stroke one makes. I use to be able to disable it and did delete it using BoostSpeed13, but now it has locked itself, so i can no longer disable or delete it.
When i disable it, it shows in the task manager and the Services tab that it is still running even with it being disabled. If i close it using task manager, as soon as i hit a key on the keyboard, it reopens. There is one other program that is very similar to this and also opens and runs, clipmanager i think it is called. I can disable this, but it also comes back, not immediately but normally within the day.
How can i deleted these files or disable them perminently - they were never part of Windows 10 until very recently, so hence i beleiev e they are key logers and spyware.

Thanks in advance
Gav

4286 views
Jun 14, 2023 at 01:38 PM

fix windows 10 BAD SYSTEM CONFIG INFO bsod

Hello,

My windows 10 home can not boot after a registry cleanup. It was stopped at the laptop logo and not going thro. Later attenpt to boot shows bluescreen with "BAD SYSTEM CONFIG INFO".

I have tried BCD fix, but got "access denied". I tried rewrite config, but my Regback is empty with no backup reg files. Please advise how can I get the thro?

Thank you.

4080 views
Jun 22, 2021 at 06:47 AM

How to fix Driver power state failure?

Driver power state failure , this is not getting ressolved even after updating all drivers of the system. Tried various methods listed on the internet, changed settings many times. Even Auslogic couldn't solve it.

3959 views
May 25, 2020 at 10:59 AM
Auslogics Driver Updater
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A one-click solution to find outdated drivers, install the latest versions, and solve display, sound, and device glitches to keep your machine working smoothly.

Microsoft Visual C++ runtime error messages

Now and then when I try to install something I get the error message in the sample pop up. I need this sorting out as I have tried many things to get rid of it to no avail. I do not even know what it is asking for. It claims is on another disk does it mean disk or harddrive? I am installing things on an extension drive as my C: is full. are there files on C: that it needs to install and maybe that is why it is asking me. Can I duplicate those files so that it can use the extension drive?
This message prevents me from installing certain programs that I need so like I said I need the relevant files that it is asking me for.

3873 views
Aug 06, 2020 at 06:17 AM

File transfer software

I thought you guys offered a file-transfer system a while ago. Or am I mistaken?
I want to send a 300 MB video to a colleague, but could not find any reference in the main menu to do so.

3857 views
Dec 10, 2019 at 12:02 PM

Desktop folder unpin from quick access

The desktop folder won't unpin from quick access

3794 views
Aug 18, 2023 at 01:42 PM

How to remove webroot?

Hi, this is my last qustion, and the most importent one. I just installed webroot, but I found a better one, and their core service is stuck in my pc. I tried everything( safe mode, antivirus remove tool....) all didn't work. So please help!

3629 views
Jun 07, 2021 at 12:04 PM

Bluetooth disappeared from Device Manager after cleanup

Hi,
I did a rigorous cleanup and driver update on a old(er) laptop, after years of limited maintenance. Using Auslogic software (driver update,bootspeed,duplicate finder) and some manual cleaning/updating, Something went wrong, not sure exactly where. Now I can not use/connect bluetooth devices anymore. I tried to solve it by doing some reasearch on the internet but can not find the solution. Otherwise the Laptop is working fine and is a lot faster.
Enclosed you will find some information of the laptop and screenshots of what I think is relevant information.
I also noticed that Bluetooth is not longer available at the 'action center' and 'device manager'. The latter one still shows some bluetooth devices but is hidden and do not seem to be the relevant items.
In 'Settings> bluetooth and other devices', the previously connected bluetooth devices are still there but it clearly states that bluetooth is turned off.
Could you please advise me on how to solve this.

Enclosed a couple of prinscreens of the systems and the above mentioned screens.
FYI I am an experienced user, however certanly not a Windows specialist.

Kind regards.

Perry Parengkuan

3605 views
Nov 30, 2023 at 10:52 AM

Slow browser and applications

I believe I have run all of the BoostSpeed tools. However, my system is now just slow...

There are long delays when switching apps (i.e., I had to close BoostSpeed with Task Manager and reopen it to avoid a interminal hour glass when opening this form)

Opening new broswer tabs can take 10s of seconds to forever. i primarily use firefox and have tried clearing the cache and cookies. The loading indicator on the tab just keeps cycling, sometimes even after the screen refreshes it keeps cycling.

I use Norton, but I do not think it is blocking anything. One thought, I may have unintentially disabled a needed start-up application I checked the interet speed here and its 1MB down and 5MB up... At home I have the same problems with >100MB. I'm using a new Lenovo Yoga , windows 10 PC.

Let me know if I can run/export anything to help you..

Thank you, Jim Winer

3600 views
Dec 04, 2020 at 04:06 PM

Systemwide freeze

Hello Support. On 02/13/20 I purchased an iBUYPOWER gaming desktop from BestBuy:

•model BB971 which includes the TUF B365M-PLUS Gaming ASUS motherboard, Intel 15-9400F, 6-Core 2.9GHz (4.1 GHz Turbo) NVIDIA GeForce GTX 1660 6GB. It has a 240GB solid state drive & 1TB SATA III hard drive. And includes Windows 10 home edition. (see CPUID report attached for further description)

However it continues to freeze up at various times throughout the day for typically about 4 seconds. So I tried a number of repairs after researching this problem on the internet; where I saw that many other people have had this same issue. None of those repairs have worked so far. Notably, I have NOT revised the BIOS as it appears to have the latest version: 1201 dated 07/15/19.

Do you have a solution for this? I love this desktop and have already loaded all my applications, so really don’t want to return it for a new one.

3574 views
Mar 31, 2020 at 11:37 AM

Bluetooth not working after driver update

Dear Support,

I have bought a TP link UB400 USB and inserted it in the USB port immediatly i had connection.
Then i update the drivers for windows from your package i bought two or 3 days ago and it updated the driver to Bleusolell drivers.
fter nothing seems to work anymore on bluetooth aspects.
Also the CSR software downloaded give me u huge pain because i could almost not removed it anymore.

I need the old driver from windows apperently that is not bluesoleil as this is not responding.

The Bleutooth usnb device i can see in the list of devices but will not react.


Thank you fore th help as suh.

regards Rob.

3544 views
May 13, 2020 at 10:34 AM