Home

Windows-related issues

Subcategories (29)
Name:Questions:Last update:
Cortana Issues607.09.2023
Microsoft Office Issues1512.06.2023
Windows Activation1012.06.2023
Virtual Desktops Issues408.12.2022
TouchPad Problems124.07.2020
  • 4 / 4
708 questions
Page loader

how to transfer data to a new laptop?

Hi. This may be out of your field, but...

I am relaunching a small nonprofit. Part of the process is transferring files from a worn out laptop (using now) to a newer refurbished one. I'm using the free version of Auslogics Speed to clean up the old laptop before transferring data to new. We will be subscribing to the paid version for the newer laptop after I get the transfer done.

In the past, I've had to have someone transfer data using specific cables. Is there an Auslogics or other software that can be used to do the transfer without hardwiring? Novice here techwise. And, it's always been my experience that no matter how successful the data transfer, the folder and files have to be manually reconstructed. A work-around would be great.

I need t leave home now but will return about 4:30 Pacific. Yes, I know that's asking a lot, so I appreciate whatever you can share about the challenges I'm facing.

Onward,
Will Anderson
greenvegans.org

1484 views
Apr 14, 2022 at 05:39 PM

Fortnite fps drops and stutters

I have pretty good fps in fortnite but constant fps drops and stutters, I tried everything i found on the internet but seems like nothing works

1483 views
Oct 13, 2023 at 11:45 AM

wifi connection settings

What window is useful for all?

1480 views
Sep 27, 2022 at 06:59 PM

Orphaned Print Spooler Files

I have two Dymo Turbo 450 label printers. A recent Windows 10 update caused them to print blank labels. Dymo wrote new software to address the issue. When I installed the new software, my printers stopped working entirely. I blamed the new software and tried innumerable ways to fix the issue to no avail. What it turned out to be was a couple of orphaned files in their print spooler folder. I stopped the spooler, deleted the files, restarted the spooler, and all works well. Can you add that item to your software, i.e. check and remove orphaned files in the print spooler folders?

1480 views
Apr 27, 2021 at 03:30 PM
Auslogics BoostSpeed
Download Auslogics BoostSpeed
A full toolkit to clean out junk, fix issues, repair, and tweak your system to give your PC a performance boost—no tech skills needed.

Bricked my HP Evo Prod ID 669a1ua after driver update

So I'm old-school (DOS Win 3.11) computer-savvy...but not much more (never heard of secure boot/TPM/Bitlocker - until I used your program to update a bunch of drivers (probabally the BIOS) and I got BSOD demanding Bitlocker key and after 3 days found no darn way around it. Finally went to HP Cloud recovery (supposed to resture factory config) but this tool does not work for me (gets stuck in a boot loop...internet search did not reveal fix/work-around that I haddn't tried; i.e at the BIOS I turned off Secure boot, allowed USB Boot, made that the first boot device...even tried re-directing the boot loader to the flash drive...but I digress).
Only thing left seemed to be a clean install using flash drive media from MS website to download installer for W11 and then het drivers from HP. So...Flash installer W11 called-up a view of the diskpart showing X: as "System" with like 200MB, C: is the main partition with ~433GB and is BITLOCKED... and then there is a small Recovery partition.
So the only partition I might use was the Bitlocked one...thus I had to delete it and ReFormat to do the clean install.
...So far so good!
Now I go top HP and get my wlan drivers...install from recovery CMD using pnpuil...and I fire-up Windows.
I get the intro screen to select my language, then keyboard, then it hangs at "lets get you connected to the internet"
so - TWO questions: (1) what othe (critical) drivers might I need to get online? Here's the list of possibilities: https://support.hp.com/us-en/drivers/selfservice/closure/hp-spectre-x360-16-inch-2-in-1-laptop-pc-16-f1000/2101006126/model/2101006145 and
(2) I tried just installing "all" of the available drivers...but I ran out of room???
It seems that even when I'm at he C:\ prompt - everything I install actually goes to the X: partition [which has run out of space now...] Is there some kind of start-up initialization pointer thats redirrecting "System" traffic/commands to X: (instead of c:\Windows\System\System32 - where drivers usually reside?
- If so - how do I change it?
- If not then might it relate somehow to the fact that I never really "completed" the install process?
Also FYI - now that I have gotten around Bitlocker I tried the HP Cloud recovery again and got the same blind boot loop.
Thanks for your help
-Adam

1474 views
Sep 14, 2023 at 08:37 AM

Dont know windows password

my computer is registered with Microsoft in my late wife's name and i dont know her password. how can i overcome this problem witout lpsing every thing?

1468 views
Jan 17, 2023 at 11:09 AM

"Safe to Remove" notification does not appear

safe to remove notification does not come on screen when usb devices are removed?

1468 views
Mar 11, 2022 at 08:48 AM

Use of older usb dongles/security keys on Windows 7 and beyond

Over the years many companies that produce amazing Engilneering Softwares that used USB or even parallel port security keys was done to provide security for the writer of this software agains those who would might pirate their software... I bought into this activity with many USB Dongles... Then several of these companies went out of business or where sold to larger companies... This caused a serious isues (Expensives) to the end customers like myself... To upgrade a few of them can cost several Hundred of Thousand of Dollars if these company maintained some form of these softwares... So I elected to maintained a special computer running XP (A Xeon Machine to gain higher speeds...) so I would not loose use of many of these wonderful softwares like SystemView just to name one... Or Eagleware and Spice softwares... I still have access to my OLD XP Machine...

Question: Use of older security keys on later operating systems like Window's 7 (Better because of Xp can run as a simution embedded) or Window's 10 can basically not be done because Microsoft chose to ignore these users of these security keys... So,,, is there any way to used older softwares such as the types I have suggested in such a way, that the locking security keys could still be used on later versions of Microsoft platforms using older software that used Software Keys... I use mostly USB types and jump out of the Parallel types do to that change...

Years ago I wrote to Microsoft about this action they did... But they ignore me....

Today I thought I might just ask to see if what I think is truc may have a solution I was not made aware of...

Thanks...

PS I like your software Auslogic BootSpeed 13... Plus a few of the others too... Great efforts in your software programming is appreciated...

1466 views
Jan 03, 2023 at 04:31 PM

Memory problems & Upgrade question

I want to upgrade to 13, but the only offer I have is for 3 PC's. I don't have 3; only 1 Is there a discounted rate now and in the future for one app?

I also have a problem with the fact that I have to use 2 memory hog apps. Do you have an app (similar to Iobit's) that will allow me o release unnessecary memory?

1465 views
Feb 02, 2023 at 05:06 PM

computer desktop icon not working properly

after changing the icon of the desktop basket, the view of the basket stopped changing. How to fix ... The icon was downloaded from the Internet and I like it (I don't want to delete it)!

1464 views
Oct 18, 2021 at 07:39 AM

démarrage et arrêt lents

Bonjour,
Le temps de demarrage et le temps d'arret sont devenus très longs. Que dois-je faire ?
Merci de votre aide.

1460 views
Mar 15, 2023 at 04:26 PM

Recovering Deleted One Drive Files

How do I recover my delted One Drive files that were deleted when I upograded to Pro Vestion 13

1460 views
Dec 21, 2023 at 02:51 AM
Auslogics Driver Updater
Download Auslogics Driver Updater
A one-click solution to find outdated drivers, install the latest versions, and solve display, sound, and device glitches to keep your machine working smoothly.

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian

1459 views
Oct 12, 2020 at 06:38 AM

как включить определение местоположения?

Здравствуйте! После обновления виндоус 10 система безопасности блокирует место положения компьютера.Я даже немогу включить -определять моё местоположение.

1459 views
Apr 13, 2021 at 04:01 PM

почему выделенной памяти больше, чем используемой?

Подскажите, почему у меня выделенной памяти всегда больше, чем используемой?
Как можно ее очищать? Вручную или атвоматически.

1457 views
Jun 14, 2023 at 12:20 PM

How to fix "Location services managed by your organization"?

I need to fix this. Want to be able locate my laptop in case it gets loss

1455 views
Feb 16, 2022 at 03:58 AM

Emoji Panel in Windows 10 Home is not working.

I used to be able to insert emojis in my emails from the Windows 10 Emoji Panel (Windows Key + Period), but it stopped working and I haven't been able to find out how to fix it. Do you have a solution to my problem?

OS Name Microsoft Windows 10 Home
Version 10.0.19045 Build 19045
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-DPSS6F5
System Manufacturer HP
System Model HP Pavilion 590-p0055qe Desktop Rfrbd PC
System Type x64-based PC
System SKU X6C04AAR#ABA
Processor Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz, 3192 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date AMI F.48, 7/27/2022
SMBIOS Version 3.2
Embedded Controller Version 17.29
BIOS Mode UEFI
BaseBoard Manufacturer HP
BaseBoard Product 843B
BaseBoard Version 00
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume3
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.2728"
User Name DESKTOP-DPSS6F5\lenlo
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 12.0 GB
Total Physical Memory 11.8 GB
Available Physical Memory 5.57 GB
Total Virtual Memory 23.8 GB
Available Virtual Memory 12.9 GB
Page File Space 12.0 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

1454 views
Mar 24, 2023 at 05:29 PM

Is it safe to delete software's registry keys ?

Hi,

I tried to uninstall a software, but that doesn't seem to have gone well.
It is 4k video downloader.

Reinstalling doesn't work because I get the message that it is still there on my PC.

Now I have downloaded your software and when I search for keys of this 4k software, I get a list of almost 500 keys, see photo.

When I check, when I stand on it with the cursor, it all shows 4k.

Now my question is, is this safe to remove?

Thanks in advance for your cooperation.

Yours sincerely

John de Vries

Content hidden to protect privacy

1453 views
Nov 17, 2023 at 04:38 PM

Getting unsuccessful access tries constantly

Ok ..so Ill just tell my problem: I started getting unsuccessful access tries constantly for mm a year ,it wassnt like that before, and i dont know from where or why.. my Mobile? But some are from Firefox and i dont have it anywhere anymore Have you seen something like this before? I have a picture ..screenshot

You said: Im NOT doing it.. ..i think Automatic? From where ..my mobile But why?! How.. Wifi is off there "all the time"
You said:
Im NOT doing it.. ..i think Automatic? From where ..my mobile But why?! How.. Wifi is off there "all the time"

Thank you far any insight.. Regards, Mitja

1453 views
Dec 19, 2023 at 11:58 AM

Long Boot time and black screen while booting

I have a ACER Nitro 5 laptop (windows 10 home original), mainly for entry level gaming. I am using laptop/desktop from last 12 years and I have moderate knoweldge on S/w issues, how to keep the laptop fast (by defragmenting, registry cleaning etc.). Recently I am facing Boot issues thats getting frustrating. Initially it started with long booting time, it was taking 7-10 minutes to reach to user account (Pin), and during that time the CPU and GPU fan speed was getting super fast (like during heavy usage).
Now from last couple of days, once I switch the laptop on, no display is coming, its just a black screen. However, CPU light was on, Key-board backlit was on and fan was rotating, but no display. If I wait the also nothing happening. Every time I need to force shut down it (by long pressing) and then if I restart again, its getting started properly.

Not sure what's the issue. I have checked prgrams that starts while booting, no issue there. No external device was attaching with my laptop while booting. stopped windown fast boot service also. But no progress.

Please suggest. can it be my HDD (1 TB I have) getting damaged? suggest if any other reason might be there.

1452 views
Nov 24, 2021 at 07:13 AM