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Systemwide freeze

Hello Support. On 02/13/20 I purchased an iBUYPOWER gaming desktop from BestBuy:

•model BB971 which includes the TUF B365M-PLUS Gaming ASUS motherboard, Intel 15-9400F, 6-Core 2.9GHz (4.1 GHz Turbo) NVIDIA GeForce GTX 1660 6GB. It has a 240GB solid state drive & 1TB SATA III hard drive. And includes Windows 10 home edition. (see CPUID report attached for further description)

However it continues to freeze up at various times throughout the day for typically about 4 seconds. So I tried a number of repairs after researching this problem on the internet; where I saw that many other people have had this same issue. None of those repairs have worked so far. Notably, I have NOT revised the BIOS as it appears to have the latest version: 1201 dated 07/15/19.

Do you have a solution for this? I love this desktop and have already loaded all my applications, so really don’t want to return it for a new one.

6158 views
Mar 31, 2020 at 11:37 AM

Slow browser and applications

I believe I have run all of the BoostSpeed tools. However, my system is now just slow...

There are long delays when switching apps (i.e., I had to close BoostSpeed with Task Manager and reopen it to avoid a interminal hour glass when opening this form)

Opening new broswer tabs can take 10s of seconds to forever. i primarily use firefox and have tried clearing the cache and cookies. The loading indicator on the tab just keeps cycling, sometimes even after the screen refreshes it keeps cycling.

I use Norton, but I do not think it is blocking anything. One thought, I may have unintentially disabled a needed start-up application I checked the interet speed here and its 1MB down and 5MB up... At home I have the same problems with >100MB. I'm using a new Lenovo Yoga , windows 10 PC.

Let me know if I can run/export anything to help you..

Thank you, Jim Winer

4954 views
Dec 04, 2020 at 04:06 PM

Suddenly the CPU Usage Comes to 100%

Sometimes the cpu usage comes to 100%

3830 views
Mar 27, 2020 at 11:43 AM

Computer Freeze on Restart and Shutdown

Hello,

Everytime I sleep my computer instead of shutting it down and then go back on later to use it and then shut it down it freezes while loading the shutdown. Same thing when I go to restart it. When I don't sleep it before shutting it down it shut's down/restarts without any issues.

Sometimes it says, "Windows has ran into an error, please wait while we send the error report :)". And at the bottom of this page it says please tell your computer expert (something like that) the following: Memory_Management Error 004. After the this page reaches 100% (for sending error report) it just freezes.

The only way I can shut down my computer when all of the above happens is holding the power button down.

Eli

3821 views
Mar 30, 2021 at 09:16 AM
Auslogics BoostSpeed
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Компьютер тормозит и зависает

В некоторые моменты зависает компьютер, иногда зависает отдельные поля(рабочий стол, панель задач, меню Пуск).
Курсором мыши возможно передвигать, но с различными программами невозможно взаимодействовать, а некоторые попросту не отвечают. Открытие вкладок и поисковые запросы в браузере выполняются очень медленно, а при просмотре видео(на том же Youtube) долго загружается.
Сначало подумал на выход из строя процессора, т.к он не слишком уж новый, да и проблема мне показалась такого рода. Почистил и заменил термопасту процессор, на вид он в хорошем состоянии(без сколов и царапин). После этого пол дня все было нормально но потом все продолжилось.
Дальше я начал искать решение проблемы в интернете, чего я только не перепробывал, и выключение службы Центра обновления Windows, проверки на вирусы и мусорные файлы, чистил реестр, дефрагментировал диски( для этого скачал данную программу). Только после дефрагментации дисков компьютер работал без перебоев и зависаний день, но на следующий все по новой.
Уже незнаю в чем может быть проблема, единственное на что подаю подозрения так это жетский диск, но и то не факт что это верно

3791 views
Dec 02, 2020 at 06:30 AM

Why is the PC running slow?

Why is my device running slowly??

3785 views
Dec 01, 2020 at 08:09 AM

Acelere a inicialização do Windows

Como aumentar a velocidade de inicialização do windows

3552 views
Apr 24, 2026 at 11:05 PM

How to safely speed up start up?

Hi,
From time to time I get a notification that "Windows Start up took 1m 40sec" or similar with the suggestion that I look at the start up programmes with, I presume, the idea of reducing that time.
I am all for doing just that, however, when I open the Start Up I am confonted with a list of apps which for the most part mean very little to me. I have no idea what disabling any particular app will do; whether it would have a detrimental or beneficial effect on my system.
I would be grateful for any advice or suggestions you may be able to give to help me.
I had thought to supply you with a list of the apps but can find no way to even copy a list into a word document, so maybe you could help me to accomplish that so that you will be better able to help me!
Alternatively, I am happy for you to use remote access.
Regards,
Donald Stewart

3441 views
Aug 09, 2022 at 05:27 PM

How much RAM my computer needs

currently my computer pc installed with 8GB ram..can i add another 8GB RAM for my computer..so totally will be 16GB RAM..how does i know my pc support 16GB RAM and can work well with my computer performance..thank you..

3435 views
Nov 26, 2019 at 05:29 AM

Wie behebt man die hohe CPU-Auslastung von DWM.exe?

Hallo,
warum geht bei obigem Prozess ständig meine CPU derartig in die Höhe, dass oft 40-50% davon verbrucht wird.
Sobald ich mehr als zwei Aktionen durchführen will, Internet und ein normales Programm, w.z.B. BoostSpeed,
dauert es ewig bis sich was tut.
Ich habe shon etliche Dinge mit dem Boost Speed eingestellt und verbessert, aber große Änderungen hab ich
bisher nicht feststellen können.

3382 views
Oct 09, 2020 at 07:32 AM

PC suddenly shutting down

why is my pc suddenly shuts down without warning every 10 to 20 minutes

3348 views
Apr 21, 2020 at 11:21 PM

How to fix random pc shutdowns?

About a week ago my computer started randomly shutting down. Sometimes it doesn't happen for a couple hours and sometimes it's on for about 15 minutes. There has a few times I'll see it just power back up. Any advice as to fixing this?

3333 views
Oct 21, 2025 at 11:45 AM
Auslogics Driver Updater
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Will extra RAM improve performance?

Hi, what benefits I would get if I increase thr RAM to 16GB instead of 8GB as it is now? would that enhance the overall performance of my laptop?
Thank you

3301 views
Jun 29, 2020 at 09:11 AM

Fix intermittent PC Crashing/Freezing

To Whom It May Concern,

In recent weeks, I have been experiencing intermittent crashing/freezing of my PC. This sometimes happens 1/3 times a day or I can go a few days without it occurring at all. It is not, actually, a BSOD - just a "straightforward' freeze or crash.

When accessing the Windows Event Log, the common denominator would appear to be identifed as follows:

Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

I would consider myself reasonably computer savvy, describing myself as a software 'Geek', in addition to having set-up remote computing facilities. However, this is difficult to readily identify and despite, browsing the Internet extensively, I find I cannot resolve or prevent this from crash from occurring.

The only 'fix' I have reviewed is accessing 'Windows Services' that requires the 'Server to be restarted' but as this is already running (having reset itself?) I cannot, actually, do anything:

https://social.technet.microsoft.com/Forums/en-US/cd53a3ed-3833-4a62-8784-2ab3fa0c464e/unable-to-open-the-server-service-performance-object-the-first-four-bytes-dword-of-the-data

Any advice, recommendations or support you an afford me would be very much appreciated.

I am grateful for your attention, time, effort and anticipated co-operation in assisting me to resolve this perplexing and frustrating issue.

Kind regards to you and your colleagues at Auslogics

Ian

Ian Willsher

3285 views
Nov 21, 2020 at 04:40 PM

BoostSpeed temperature monitoring settings

I am using Windows 8.1. Is there a provision in BoostSpeed 11, for setting the Disk/Processor Temperature at which the PC will switch off?

3261 views
Apr 23, 2020 at 09:50 AM

Оптимизация Системых Процессов

Какие процессы можно закрыть или остановить на компьтере, снижающие производительность и не нужные в конкретны момент времени?

3205 views
Mar 30, 2020 at 01:00 PM

PC restarts randomly

My PC keeps restarting radomly. Some days its fine normaly while gaming. I went online and saw that your website said it could fix it. After following the steps i still have the issue.

Please can you help

3200 views
Apr 13, 2020 at 11:07 AM

Why is laptop freezing?

Recently my laptop has been freezing. Then I have to turned off the laptop manually and restart. Why is that happening?

3175 views
Sep 09, 2020 at 06:45 AM

Нагрузка Диска на 100 Процентов

Почему диск нагружается на 100 процентов прошу помочь

3165 views
Mar 16, 2020 at 11:05 AM

Computer always crashes when i play a game

Hello. I'm a regular gamer, but when I play a game, no matter which one, my computer always crashes. Everyday, for months. I have used boostspeed 11 many times to fix this, but despite what Auslogics promised, my computer is no more stable than before. Nothing has changed. So I’m wondering what it pays to pay for software that promises to take care of our computer’s system, if it’s just basic operations that don’t solve anything. If nothing changes, I will not renew my subscription. If you need information about my hardware, don't hesitate to ask me. Thank you. Sincerely, Arnaud

3160 views
Apr 30, 2020 at 08:24 AM