943 questions

windows 10 file explorer

windows file explorer hangs and slows down
941 views
Jun 01, 2021 at 11:22 AM

This app won't run on your pc

I purchased this software to get rid of "This app won't run on your pc". So far, I have not managed to solve the issue. Is this software capable of fixing this problem?

Thank you,
David Jenkins
510.414.6175
1230 views
Jun 01, 2021 at 05:12 AM

je n'arrive pas à formater

Bonjour, je n'arrive pas à formater, j'avais windows 8.1 pro cela marcher très bien ,j'ai été visité par des hakers. pertubation de mon ordinateur ,j'ai restalllé le logiciel 8.1 pro ,il m' installé version entreprise evaluation! j' ai acheté windows 10 famille ce ne marche pas. j'ai téléchargé le logiciel formatage de bas niveau cela ne marche pas . je suis embété pouvez vous le faire à ma place pour je puisse tous réintaller, merci d'avance de votre compréhention ,en attente de votre réponse M AUBOURG Didier (FRANCE)

VEUILLEZ AGREES MES SALUTATIONS DISTINGUEES

M AUBOURG Didier (FRANCE)

1124 views
May 31, 2021 at 06:42 AM

Right click loads too long on files and apps

I recently updated my windows 8.1 to windows 10 and now my right click is loading too long when I right click on files and apps.

And I have tried every possible method and still can’t solve it.
1030 views
May 30, 2021 at 05:30 AM

очистка системных блоков

Могу ли я, используя удаленный доаступ работать с другим компьютером

1058 views
May 27, 2021 at 06:37 AM

boot speed

Dear Sir,

I had purchased your software to solve issues like slow booting , taking more time in opening software etc

Till today after running all programs from your software , I find no improvement in boot speed etc.

Please let know how to solve the problems

regards
t k venkatesh
948 views
May 25, 2021 at 02:51 PM

Driver update potential issue

Hi - new customer. Purchased the Driver Update SW. I'm finding that the driver update wants to update my Windows 10 AMD A8-7410 APU with AMD Radeon R5 Graphics even after a successful update. I believe it's not updating successfully even though it indicartes that the update has been successful. Can you help me troubleshoot. What detail do you need from me?
1612 views
May 22, 2021 at 05:20 PM

Driver Update Stuck

When scanning with the Driver Updater application it stops when scanning the Alienware Command Center Win32 Component Device. It has been sitting there for over 20 minutes.

1584 views
May 21, 2021 at 04:02 PM

My Documents folder

Can I move the "My Documents" Folder to another location/drive?

874 views
May 21, 2021 at 12:10 AM

File and Printer Sharing

File and Printer Sharing won’t stay “turned On” if i activate it and save then i go backt it is off again
Win10
1162 views
May 19, 2021 at 01:22 PM

Input Lag

I have a really good PC and it's very high system. Why do I have a lot of input lag when I'm playing games?

1016 views
May 18, 2021 at 05:54 PM

100% deletion of "pre-installed" software

Hi there,

I downloaded some "pre-installed" software on my computer (i.e., just need to unzip the RAR file and the software will start working; no need to manually run the installation tool). If I no longer need this software, how do I completely uninstall it? I already deleted the "pre-installed" files, but I believe my computer still has some residual memory of it. I did a registry cleanup already...anything else I need to do?

Thanks,

Bearme

937 views
May 16, 2021 at 07:41 PM

Problèmes registre

Bonjour, il y a peu j'ai installé un nouveau registre qui m'a enlevé toutes les applications microsoft il se trouve que je les ai a nouveau besoin mais j'ai perdu mon ancien registre. Il y a une possibilité pour récupérer les applications natives de microsoft ? Merci
1450 views
May 14, 2021 at 03:44 PM

My Computer is Running Very Slow and I cannot get this one Windows Update to Install- HELP

I work from home of course and my Lenovo is running extremely slow and making noise like it is trying to complete an update. I do have one update 2021-05 Cumulative Update for Windows 10 Version 20H2 for x86-based Systems (KB5003173) that everytime I try to install it is errors out. I have received two different error codes (0x8007007e), I ran the windows trouble shooter, and now I am receiving error code (0x8000ffff). I downloaded your Auslogics and did a full scan for all the free options you offer and still am receiving this error message and my PC is super slow
1316 views
May 12, 2021 at 08:22 PM

USB Flash Drive is corrupted and not readable

I have a corrupted USB drive and now I can't access anything on it. I don't care about the files on it now. I would like to know is there a way to UN-corrupt it in your tools. I would just like to be able to use it. It's a pretty new flash drive - only used a few times. I think I killed it when I pulled it out after it gave me a warning. I wasn't able to get the warning to go away.
Thanks.
Paul

990 views
May 11, 2021 at 11:31 AM

After uninstalling webroot, their core service is stuck in my pc, and I can't remove it

Hi, this is my last qustion, and the most importent one. I just installed webroot, but I found a better one, and their core service is stuck in my pc. I tried everything( safe mode, antivirus remove tool....) all didn't work. So please help!
1942 views
May 10, 2021 at 11:57 PM

Empty Folders Function

Can I safely run an Empty Folder SCAN without deleteing important files like the Document File????????

1063 views
May 08, 2021 at 10:53 PM

no default app

hello,my laptop has had an issue where the settings app does not open because it does not have an app associated with it. How can i fix this issue? It does not open at all.

1031 views
May 08, 2021 at 03:09 PM

Update error message

Is it possible for Auslogic to solve a (0x80070643) error problem ... any recommendations appreciated.
1283 views
May 05, 2021 at 11:42 PM

Unable to download standard apps like calculator etc

I am using Windows 10 Pro Version 20H2 OS build 19042.964. recently some of the basic windows apps like Caculator, Calendar etc are not working in my system. Windows Defender firewall is also not running. Any solutions please advice.
1407 views
May 05, 2021 at 12:50 PM

num lock

my num lock keys does not wotk after first scan. Windows tell that I switch between num lock activate and deactivate but the number keys stays inactive. my keyboard is a logitech CRAFT and it works on a different pc.
913 views
May 29, 2022 at 09:59 AM

Disk help

I downloaded a disk accidently from a ad do you know what this means because now whenever I turn my pc on it says checking for disks for something


I just put download because I cant make question without
910 views
Jul 11, 2022 at 02:42 PM

Parallels Desktop 18 Compatibility

I have an Apple iMac running macOS Monterey v12.4 with Parallels Desktop 18 and Windows 10.
I’d like to know, can BoostSpeed 12 run in this Virtual Machine environment without any issues?

PS: BoostSpeed 12 is not installed in the Virtual Machine environment yet. I’m simply trying to find out if it has been tested and will work before installing it on my iMac with Parallels Desktop 18.
909 views
Aug 12, 2022 at 03:52 AM

can't activate the virtualisation

i have a problem that my laptop have a legacy mode bios and i can't activate the virtualisation and i need it to run and android emulator for some programs that don't work for me because i have 32bit systeme .
thank you
909 views
Nov 13, 2021 at 05:31 PM

Windows Update, something went wrong

My sytem is no longer doing its windows updates, it always displays an error saying " something went wrong Try to reopen settings later"
908 views
Jan 18, 2022 at 11:44 PM

Иконка

Почему иконка стала оранжевым

908 views
Dec 01, 2020 at 09:29 AM

right mouse click

i have big problem when i click with right mouse button it loads forever. i cleaned registry already few times but it didnt help. and i am helples dont want to reinstal whole system ...
905 views
Jan 14, 2022 at 09:47 PM

Orphaned Print Spooler Files

I have two Dymo Turbo 450 label printers. A recent Windows 10 update caused them to print blank labels. Dymo wrote new software to address the issue. When I installed the new software, my printers stopped working entirely. I blamed the new software and tried innumerable ways to fix the issue to no avail. What it turned out to be was a couple of orphaned files in their print spooler folder. I stopped the spooler, deleted the files, restarted the spooler, and all works well. Can you add that item to your software, i.e. check and remove orphaned files in the print spooler folders?
905 views
Apr 25, 2021 at 07:46 AM

Display issues

I had some security issues and a professional took control of my computer to fix the issues. Now all of my normal icons are much smaller than before. I can change the sixe of text in Word and Firefox, but I don't know how to change the other icon and display sizes.
902 views
Nov 22, 2021 at 06:08 PM

Cannot open Auslogics 12 on my other laptop

Hi, this may have come through twice, sorry if it has, but I have 3 laptops which I pay to use your excellent software. My other laptop, a Lenovo T520 is showing an error message from MS ...the adminsitrator has blocked me from running the auslogics app. It then says contact the adminsitrator...I am the adminsitrator ..the only user of that machine. Does MS have a problem with Auslogics? Can you help me sort this problem out and enable me to open your software as and wehen I need to...weekly? VMT Chris
901 views
Jan 24, 2022 at 05:56 PM

Cleaning

Gentlemen,
I have Windows 10 64 bit. I have 1.69 TB free space of 1.81 TB. Do you think I should wipe the free space or would it just be a waste of time?

Doug.
901 views
Aug 19, 2022 at 06:51 PM

Problems with Windows Update-Valentin Batalak

Hello,
I had some problems installing Win 10 updates. The problem keeps recurring and I would like information from your support.
You may find this error code helpful: (0x80080005), which is the message that keeps popping up:
The device is missing important security and quality patches!
Regards,
Valentin Batalak
898 views
Apr 07, 2022 at 07:15 AM

Analyse pour ajustements Windows

Bonjour,
lorsque je fais l'analyse pour l'ajustement Windows , l'analyse ne va pas plus loin que 29% et puis j'attends des heures et c'est toujours à 26%.

Pourriez vous m'aider,

Cordialement
Hendrik Zutterman
895 views
Jan 15, 2022 at 02:21 PM

Windows 10 Default System font changed


Hi,

After running all the Auslogics BoostSpeed 12 suggestions, the default system font changed into a horrible blurry type of text. This is across the whole system, including File Explorer, Chrome, Microsoft 365 Office apps (Excel, Word, etc), basically everywhere!

I've attached a screenshot from Chrome to illustrate what the default font looks like now.

How do I restore the original default system font?

Thanks and regards
Andrew

893 views
Oct 12, 2021 at 01:09 PM

Unable to activate Auslogics Bootspeed 12 PRO Version

I have been having issues now for more than a week I keep getting the message the my PRO Version is not atctivated despite me doing it countless times. Please can you advise what to do.
892 views
Jan 26, 2022 at 12:46 PM

Yellow light

Why is the yellow light on my mic flashing. I am using Windows 11 64 bit
892 views
May 03, 2022 at 06:11 PM

Error

How to remove the error? I can't start Auslogics on Windows 10 startup.
889 views
Jan 09, 2023 at 09:23 PM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
889 views
Oct 09, 2020 at 06:24 PM

Using the registry

Can I use the registry to change a single program not to show the "DO YOU WANT THIS PROGRAM TO CHANGE YOUR" ETC.
888 views
Oct 23, 2021 at 03:06 PM