943 questions

A little advice before running this feature

I am not having any windows 10 problems but am a little concerned about your optimization feature to remove outdated windows files. In my case there are 43.16 GB or 28,000 items indicated that could be cleared. The warning is that after this some files may have to be downloaded from Microsoft. Is this amount of files typical. My system has had Windows 7 on up so maybe this would help but there are so many of these files I dont want to crash my system. Any tips or advice on this would be appreciated

Mark
1292 views
Oct 27, 2020 at 03:49 AM

Turn indexing back on

Hello! Bootspeed disabled indexing. How do I enable it back?
1444 views
Oct 26, 2020 at 03:26 PM

RDP keeps disabling on every machine that has boostspeed installed

I have my own domain with a virtual environment as well as several physical endpoints (mostly laptops). None of the virtual machines have boostpseed installed, only the majority of the physical machines. I have RDP enabled by group policy.

I notice that intermittently (seems to do it when it wants to), if I reboot a laptop or other physical endpoint, the machine will boot up with the "termservice" disabled, even though groupm policy enforces this to be on.

After troubleshooting group policy, uninstalling all other security software, and weeks of various other troubleshooting methods, the only commonality I can find is that all the machines that do this have boostspeed installed.

I found this post
https://qa.auslogics.com/question/225

And followed the instructions there. I also turned off the performance monitor in boostspeed via the settings, but the issue is still persisting. My next step I guess is to uninstall boostspeed from all of my machines but I figured I would reach out before I give up on the product.
1478 views
Oct 26, 2020 at 01:20 PM

key product W10PRO missed

Hi, I have AuslogicsBoostSpeed ​​11 licensed on 3 computers. 2 computers, the oldest, have windows 8.1 PRO. Newer computers have Windows 10 PRO. In the SOFTWARE-SYSTEM INFORMATION-OPERATING SYSTEM section the product key normally appears while on the PC with W10PRO the alphanumeric character string of the product key is covered with the capital B letters. I wanted to know why the code is hidden before it appeared. Thanks for the reply. Alex

1332 views
Oct 25, 2020 at 05:01 PM

Напортачил...

Я перенёс папку "Загрузки" из положения по умолчанию на диск D, но не создал отдельной папки, и теперь "Загрузки" - это весь диск D. Получается бардак.
При попытке вернуть всё по умолчанию или перенести в другое место, пишет: "Не удалось сформировать список обычных подкаталогов в "D:\System Volume Information".
Отказано в доступе.

Как вернуть положение по умолчанию???
1141 views
Oct 25, 2020 at 11:38 AM

ask

i have licence for home version
and i install pro version
how can i back to home v
1203 views
Oct 23, 2020 at 04:28 PM

WIndows Security closes when opened

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

1235 views
Oct 22, 2020 at 01:19 PM

PROVING

How to prove my performance specifically that mu processor is from type U
my device is : core i 7 8th gen
ram 8 GB
hard HDD 1TB
hard SSD 500 GB
NIVIDEA GEFORCE MX130
1162 views
Oct 22, 2020 at 01:46 AM

立ち上がり時間が掛かるようになった事への質問

当初起動時間が15秒程度でしたが、今は40秒程度掛からないとwindowsが立ち上がらなくなっています。立ち上がりの時間短縮の方法は、ありますか?
1311 views
Oct 20, 2020 at 06:43 AM

Dudas

¿Qué hacer si mi windows se traba?
¿Qué hacer si mi windows tarda mucho en apagar y reiniciar?

855 views
Oct 19, 2020 at 05:28 PM

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

1572 views
Oct 14, 2020 at 03:43 PM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
889 views
Oct 09, 2020 at 06:24 PM

Desktop

I have lost my icons on the desktop!
1161 views
Oct 08, 2020 at 02:28 AM

Lock-screeen blury

Hello!
When starting my computer (or when locked) I'm allways directly prompted for password or pin, whith a blury picture in background.
However I like those beautyful pictures and would like to see them clearly prior to logging in. What to do?
/Björn-Ove
1323 views
Oct 05, 2020 at 09:43 AM

Window.old folder

Hello¨
The PC had Update to 2004 Versione, now has the PC ond big 30GB Windows.old folder. why can i the folder delete
1320 views
Oct 05, 2020 at 07:31 AM

I applied Tweaks and now I have no sound

Is there a way to revert applied/recommended tweaks? After applying tweaks through the application, I no longer have sound and I get an error when I try to play video files
1254 views
Oct 04, 2020 at 11:09 PM

原因不明起動しない

Windows 10 64
症状
電源を押す
電源ボタンとその隣の起動ボタンが伝統する(チカチカ。。。正常)
1分後消える
数分後 画面に「修復している」と出る
その後様々な修復Optionが出るが、起動していないので何もできない
。。
同じことを繰り返していると突然起動できる(現在のように)
上記の状態が前触れもなく発生する
1485 views
Oct 04, 2020 at 12:51 PM

teredo blocked

how can i fix my teredo?its blocked

1087 views
Oct 02, 2020 at 08:33 AM

Про производительность компьютера

Дорогие разработчики программы Auslogics BootSpeed, у меня проблема.
Я хотел повысить fps помоему я снял что-то с диспетчера задач,и вводил команды в консоль в игре CS:GO в мастерской карте BENCHMARK. И, до этих изменении у меня было около 70-100 fps, а сейчас fps 40-60. Что мне делать? Подскажите, пожалуйста!
1005 views
Oct 02, 2020 at 05:44 AM

Issues Microsoft Flight Simulator (FS2020)

Hi, I have been a customer of yours for a long time. I am satisfied with the software but now I need to ask a question or rather a report.
I have the license for 3 PCs, and on one PC I have the new MSFS FS2020 simulator. Thanks to the backup I restored the files. The problem is that after deep cleaning privacy, traces in applications, empty folders, registry files, Windows system files could no longer start the game. I thought to warn you and I hope that the problem is solved. Thanks and sorry. My configuration: CPU i7-8700.... Windows 10 PRO.... RAM 48 Gb.... HardDisk M2 NVME samsung 1Tb.... GPU RTX 2060.
1510 views
Oct 01, 2020 at 12:43 PM

тормозит видео в браузерах

здравствуйте тормозит видео и графика в гугл хром процессор amd e 240 видеокарта radeon hd 6310grapchics windows 7 максимальная как избавится от лаганий ноутбука и видео
717 views
Mar 30, 2022 at 05:26 PM

C:/ Program

I have a problem:
After start windows appears this:
C:/ Program
Files/ WindowsApp/Microsoft.549981C3F5F10_4.2204.13303.0_x64__.../Win32Bridge.Server.exe
Incorrect Function

Can it be fixed anyhow? Thanks Frank
717 views
Mar 31, 2023 at 02:37 AM

No me funciona bien el Brillo, y tampoco me detecta los auriculares

No me anda elbrillo, no lo puedo manejar a mi antojo, y los auruculares no los detecta.
715 views
Dec 05, 2022 at 06:01 PM

Create System Restore Point

Can I do this with your sofware or do I have to use Windows Utilities?
712 views
Jul 14, 2023 at 04:31 PM

Right mouse click or Double click slow respond

when I Right mouse click or Double click on a file it takes almost 90 second to 2 minutes to respond in window explorer
708 views
Jan 18, 2023 at 06:00 PM

Emoji Panel in Windows 10 Home is not working.

I used to be able to insert emojis in my emails from the Windows 10 Emoji Panel (Windows Key + Period), but it stopped working and I haven't been able to find out how to fix it. Do you have a solution to my problem?

OS Name Microsoft Windows 10 Home
Version 10.0.19045 Build 19045
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-DPSS6F5
System Manufacturer HP
System Model HP Pavilion 590-p0055qe Desktop Rfrbd PC
System Type x64-based PC
System SKU X6C04AAR#ABA
Processor Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz, 3192 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date AMI F.48, 7/27/2022
SMBIOS Version 3.2
Embedded Controller Version 17.29
BIOS Mode UEFI
BaseBoard Manufacturer HP
BaseBoard Product 843B
BaseBoard Version 00
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume3
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.2728"
User Name DESKTOP-DPSS6F5\lenlo
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 12.0 GB
Total Physical Memory 11.8 GB
Available Physical Memory 5.57 GB
Total Virtual Memory 23.8 GB
Available Virtual Memory 12.9 GB
Page File Space 12.0 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes
708 views
Mar 22, 2023 at 05:49 AM

Download Folder files

After using Auslogics BoostSpeed to try and increase the free space on my main drive C, I've accidentally purged my entire Downloads folder and deleted everything that was stored there which made my to try and recover the files. First using Auslogics BoostSpeed to try search for them unsuccessfully as well as several other software that does the same. I've only managed to find few of the files I was looking for during one of the early scans which I foolishly did not try and immediately recover which caused me to no longer be able to find the files in later searches to find more of it.

Is it possible to undo the cleaning processes of Auslogics BoostSpeed so that it could revert the state of the folder to one that never lost its contents?
707 views
Sep 05, 2022 at 01:52 PM

Enable TPM 2.0

Enabling TPM 2.0 on HP All In-One Model: 22-b020na
707 views
Mar 31, 2024 at 03:33 PM

Fehler 0x80070570

Kann auf einen Ordner nicht mehr zugreifen. Was kann ich machen?
705 views
Feb 02, 2023 at 12:51 PM

corrupt window 10

can you fix it - micosoft support cant, need to instal new version., windows softare install fails rest option fails
704 views
Mar 04, 2023 at 10:52 AM

如何设置中文

如何设置中文
703 views
Jun 14, 2023 at 06:00 PM

profile

i have windows 7 windows will log me on as temp profile unsted of administrater i googled this question and is sent me to your site says to download your registery cleaner run it and myproblem is solved but it didnt work please help
703 views
Nov 29, 2022 at 04:46 AM

CPU 100%

Bom, dia!
Windows informa CPU 100%;
Aplicativo informa BootSpeed informa de 4 a 6%.
SSD scandisk de 240GB. Já executei diversar ações que localizei no Youtube, porém sem sucesso.
Obrigado.
702 views
Jan 03, 2022 at 12:57 PM

Windows Explorer Is SLOW To Search For Folders

Windows Explorer Is SLOW To Search For Folders when I try to SAVE any type of file. The Scroll Bar at left side keeps jumping up & down, then the cursor begins to spin & spin as if in a freeze mode. Finally, all of these ODD Actions STOP & CALM DOWN. Then it
FINALLY allows me to click & select the Folder I need to get into. This is STRANGE. Can you explain WHY this is happening ?? YES
-- I do use AUGLOGICS Boost Speed 13 (UPDATED) to do Maintenance & CleanUp on my Laptop (Windows 7), but still this problem does NOT want to go away. YES -- I did INDEXING Function several times on my Laptop, but still no improvement. Do You Have ANY
Suggestions for me ?? Other than to do a Complete Factory RESET of My Laptop ??
702 views
Nov 18, 2022 at 09:37 AM

Taille des lettres

Comment augmenter la tailles des caractères, pour rendre les textes plus facilement lisibie.
701 views
Apr 01, 2022 at 01:13 AM

Nach Scannen und alles reparieren kein W-Lan

Nach Scannen und alles reparieren kein W-Lan mehr.
Durch rückgängig machen aller von Ihrem Programm gemachte änderungen über Datei/Rescu Center
W-Lan wieder da.
701 views
Mar 11, 2023 at 02:43 PM

Accessing Permission to view photos

Some photos in my Photos App do not show thumbnails and state You do not have permission to view this file. How can I correct this issue. I do not know where to go to activate permission for viewing these photos.
698 views
Nov 23, 2022 at 08:59 PM

Window 11

Impossible d'ouvrir fichier ods sous Window 11.Que faut il faire ?
697 views
Nov 08, 2022 at 07:48 PM

バージョン 13.0.0.4から

BoostSpeed 13 バージョン 13.0.0.4から13.0.0.6への案内は来るので
アップデートの操作をするのですが何回やっても
13.0.0.6には到達できません、Windowsのアンイストールの操作をして
再セットアップをしても変化は有りません対処の方法は・・・・・・・
697 views
Nov 05, 2023 at 01:03 PM

possibly reistry danage when running your program

Hello

Two weeks ago I cleaned things up with your program..I rememeber cleaning "empty folders". Not sure if I touched registry clean.
I recently have noticed that my outlook email querries (IMAp etc) does not do a proper search . Only a few items related to the question show up.

Also Onenote desktop does not search and find all items. On other computers One note and outlook work fine. On my main desktop, (which has your program) some items are found on the search but not all that should be there in the querry.

On Onenote web on this machine, all items are searched and work.. Other computers work fine. But onenote deskotop on this one machine only finds few items related to the question. Talking to microsoft they think somethinkg happended to windows search in registry.
Can I recover what might ave been deleted in the cleanup. Are files deleted, stored somewere


Any ideas re the problem.

Thank you

Cliff Shnier
696 views
Dec 03, 2023 at 02:45 PM