1814 questions

windows run slow

hi , my windows be slowly than when i buy it and i don t know what should i do for it , i think its for that my computer ruuning some applications atumotacely and i should close them in the task bar , what shoud i do?
1162 views
Sep 12, 2019 at 01:23 PM

Time Lag with using both mouse and keyboard; Slow Computer

Can you tell me how to fix wireless mouse and keyboard lag? My computer is running slow and ran One Click Scanner, Updated all BIOS firmware, Windows 10 and Device Drivers, ran virus and malware applications, did a clean install of Windows 10, eliminated and reinstalled mouse and keyboard drivers, replaced monitor, graphics card and its driver, defragged drives, removed cloud-based backup storage, and removed non-essential processes and software.

At this point, I'm about ready to pull all my hair out. I can't seem to find the cause. The only finding has been:

BIOS and chipset behavior
________________________________________
The highest measured SM BIOS interrupt or other stall was 127 microseconds. This is considered poor behavior. Your system may have difficulty handling multimedia in real-time and may be subject to unexpected stutters and unresponsive behavior.


Ron
2105 views
Sep 11, 2019 at 08:40 PM

Taboptimizer is causing a 32 bit program to crash

How do I disable Taboptimizer in BoostSpeed 11. I have verified that is is a program in the BoostSpeed directory on the Windows 10 computer. If I do not run BoostSpeed, then I do not have the problem. I can send crash logs if that helps. I would rather just disable Taboptimizer or not use it.

1316 views
Sep 10, 2019 at 08:56 PM

Upgrade to BoostSpeed 11

I paid for this software before it went to version 11. Now that it updated to 11 I have to purchase it again?

958 views
Sep 09, 2019 at 06:44 PM

Unable to to Receive Emails on Laptop and Desktop, etc

Since changing my password wuth my ISP and on Thunderbird, I am unable to receive emails on my Desktop, and now for some reason, I can n longer send them either. I also have problems with laptop, I can send but not receive emails.


Error message on Desktop: "An error occurred while sending mail, the mail server responded: SMTP.auth. Not alowed on Port 25"

For replies use:

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Roger Hilton

1023 views
Sep 06, 2019 at 12:23 AM

Not Receiving Emails

I am no longer able to receive emails but can send them, I have heard that there could be corruption in the system, can you help with this issue?
I have tried by re-installig the software,but I find all the settings arestill there, whereas I used to have ti restore backups.

Roger Hilton
4648 views
Sep 03, 2019 at 11:18 PM

Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

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1262 views
Sep 01, 2019 at 05:05 PM

Delete"pagefile.sys"

Please edit a BAT file to clean up the C disk for me.
My Email"

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"Thank You Very Much.
I wanna delete"pagefile.sys"

1069 views
Aug 30, 2019 at 01:57 PM

Having to re-enter my Microsoft account info many times.....

Like your program. However it knocks off all Microsoft "connections" making me have to re-enter my PW frequently to stay signed in to my account. Getting annoying.
1483 views
Aug 29, 2019 at 02:39 PM

Blue Screen Stop Code

I get : Kernel Mode Heap Corruption

1217 views
Aug 24, 2019 at 12:26 PM

code

I cannot retreive my code for boostspeed 10 I got early this year, can you send it to me so I can sign up for bootspeed 11 PRO

Thanks a lot

765 views
Aug 21, 2019 at 01:03 PM

windows search do not work

after using your softver , I lost windows search ;( . On my PC , on windows search table , word are not displayed . I try everithing from the google and you tube , but stil not work . Please help me to resolve this problem , I use this functiont every day
4703 views
Aug 15, 2019 at 06:46 PM

Kaspersky will not run

Following the registration of Boostspeed 11, when I try to run my Kaspersky Total Security scan it stops at 1% and will not scan any further. Is there a setting in the Boostspeed 11 that is causing this and what do I need to do to rectify this

868 views
Aug 14, 2019 at 09:45 PM

Scheduler

Hi, how to navigate to the scheduler in the new BoostSpeed 11?

841 views
Aug 11, 2019 at 01:34 AM

Restricted volume on a new hard drive

I installed a 3 TB hard dive on my desktop. I can only use 2TB with Wndows 10. How can use all of the new hard drive?
791 views
Aug 10, 2019 at 02:02 PM

Language

Hi

Want to know how to put Bootspeed 10 in french. Thank you

802 views
Aug 08, 2019 at 06:59 PM

Skype

I can't receive or send Skype calls on my computer. It's probably my settings. Advice, please!

4628 views
Aug 06, 2019 at 05:29 PM

Skype cannot sign in for several time

Hi,

It's pretty offen when my Skype cannot login or I'm unable to make any calls or send messages. My connection is fine, Windows works pretty good. Is ther any way to understand wha't going on?
965 views
Jul 30, 2019 at 02:23 PM

I want boost speed to startup when win 10 starts

I cannot get this boost speed 11 version to create a staru up buttom to check or uncheck. So, currently I must start my pc. Then start boost spped 11 and diminish to the lower tray daily. I would like to set it to Start each time my pc is turned on automatically.

I do get a failur when I try to set this auto run featur from the settings within boost speed 11. I seaprch online and cannot find an answer.

737 views
Jul 27, 2019 at 06:25 PM

Installation of Logitech Options hang indefinitely

I just bought MX ANYWHERE 2S mouse. Logitech web page insists I must have the LOGITECH OPTIONS executable to parameter the mouse. So I tried to install, but the installation does not complete.

That's it for now.

7474 views
Jul 26, 2019 at 07:34 AM

уведомления

Здравствуйте Очень часто всплывает уведомление Обноружено высокое потребление ресурсов ЧТО это икак исправить? Зарание спасибо!

831 views
Aug 05, 2021 at 01:02 PM

Several Error Messages - Consant Failures to Reset/Recover

Error message received - Troubleshooting wizard 0x80070002 (attachment 1)

SFC /scanow: (attachment 2) error results

DISM /Online /Cleanup-Image /ScanHealth (attachment 3)

Source error messages
830 views
Oct 07, 2021 at 01:27 PM

computer very slow

I have an ASUS laptop computer, about 8 years old and it is as slow as the second coming.
It has Windows 10 HOME, 1995Mhz CPU, 4GB RAM, 700GB HDD.
I have installed the Auslogics programs and used the scans a few times.

WHat is the most effective thing Ican do to speed up this computer ?

( not including replacing it! )



830 views
Jul 09, 2022 at 01:13 AM

Duda

Estimados amigos:

He escuchado y leído buena reseñas de ustedes, por eso instalé el programa, sin embargo, en un foro de tecnología, leí que Microsoft, no recomendaba instalar optimizadores, pues podrían dañar el sistema Windows.

¿Qué tan cierto es esto?

Feliz año 2021.
829 views
Dec 30, 2020 at 11:45 PM

How to remove 0 data files

Is it possible to find all files with 0 kb and deleted them?
I have many mp4 and mp3 files that have ZERO data all over in different folders and drives.

Thank you

829 views
Jan 02, 2021 at 02:05 AM

Windows Live Affected by first scan

Hi, I ran my first scan yesterday which was fine but now the content in my Windows Live 2012 set-up has been removed - specifically I have lost the folders, and their contents, I set up in my inbox, and I now have only emails in my inbox from the 18.06.2021. Everything else has gone. How can I get it back to where I was yesterday?
829 views
Jun 27, 2021 at 09:22 AM

Activating Software Problem

I have now come to the end of my tether with this piece of software. I have been sent a Registration Code because the software I purchased on the 14 Dec 2021 keeps on asking me to Activate Pro Version. I removed the programme from my computer and started afresh. The programme dowloaded and the after putting in my Licence Key it advised me that the programme was registered. However, there is white writing on a green backgroumd in the bottom right hand corner stating: Activate Pro Version (when pressed advises what you get with the Pro version - which I have already purchased!) I have added this as an attachement on an MS Word doc.
Carl Bruce

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829 views
Jan 25, 2022 at 05:18 PM

DirectX Windows Feature Install Prompt

A piece of software on my new Windows 11 system apparently requires the DirectX Windows Optional Feature set to run and I am continually receiving a prompt to install the feature, even though the features are already installed. I get prompted mulitple times per day to install DIrect X even though it's already installed. I've tried removing and resinstalling the optional feature and still get prompted to install it multiple times per day. I do not know what software is prompting this install. The prompt I receive is in the attached screenshot. I am not a game player, so it's not a legacy game that requires the feature. I'd really appreciate your help. Here is info about my system:

Device name SDM_Surface
Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
Installed RAM 8.00 GB (7.84 GB usable)
Device ID EA2A80B9-A4BB-44B8-AFA6-40B2186CF2E1
Product ID 00356-06270-54861-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 10 touch points

Edition Windows 11 Home
Version 21H2
Installed on ‎12/‎3/‎2021
OS build 22000.652
Serial number 0F003S7214801J
Experience Windows Feature Experience Pack 1000.22000.652.0

Thanks!
Scott
829 views
May 08, 2022 at 08:19 PM

Pro Version

If I buy the Pro Version what all comes with the package? Thank you.
826 views
Aug 07, 2021 at 03:19 PM

How to 100% Improve This Software

this software can be made better but it is missing a lot of feutures
These are the feutures i would like you guys to add to your'e program to make it 100x usefull and better
add settings for auto ram cleaner (Can adjust when to clean ram automatically)
add HyperBoost which 'Avira System Speedup' Uses To Extend System startup
Add Best antivirus Engine
Add Anti Fragmentation And Cpu Cores Unlocker And More like (system mechanic)
Add 1 Click Maximum Pc Boosting Like (Pgware Game Boost)
Add turbo booster and game booster for pc's with High cpu usage or high ram usage.
add Performance Monitor,
please add Password generator for the software that generates random password for people who is tryna create password
PLEASE ADD (ULTIMATE WINDOWS BOOSTER FOR LOW END PC'S) To Completely Boost pc And Delete ALL Junk Files Used by windows And PC OPTIMIZER LIKE OTHER SOFTWARES
There Are Optimizations That can Happen Using Commands or Registry for Computer Which optimizes windows registry by changing it's settings and optimizes hard drive responsiveness could you guys add those in your software? make a category called (Optimize Settings) for Full system scan and add those optimizations to them
Thank you.
826 views
May 11, 2022 at 01:46 AM

Browser Protection

In Advanced Mode.... under Browser Protection.... why does the scan/repair "skip" and not delete some items?

825 views
Dec 06, 2020 at 01:21 PM

Select language

Hello, i cant find a "Language" button to change it. Help me pls

825 views
Sep 27, 2019 at 12:17 AM

Display problem with Outlook and Excel

Hi,
Any suggestions on how to resolve this display problem?

Outlook & Excel screen displays are half missing. Happened about a week ago after installing Auslogics programs. ( could just be a coincidence ) .
Other Microsoft 365 programs and everything else displays correctly .
WINDOWS 10 & 365 have been reinstalled a few times but the problem persists.
WINDOWS repair facilities have been tried without success.
Microsoft Support unable to resolve it.

824 views
Oct 06, 2021 at 08:43 AM

Driver Windows...

3rd Question is regarding with Drivers for my HP PC: Usually I'm using 'Auslogics Driver-Updater to keep All my PC -Drivers Up-to-Date all the Time... but, but at the same time by the way I've used to use 'PC Help Soft Driver Updater and 'Driver- Genius as well other softwares for keeping my PC Drivers up-to-date. And now the ''Question'' is: Are There any Negative effects or affects to break my PC 'Stability or to break my PC Performance if am' I using more then one company Driver-Updaters - Software for only one PC?, or there is no need to be afraid or no need to worry of any negative effects to break my PC 'Stability/Performance and I Can use as many as I want... and as many as I wish 'Driver-Updaters I mean from different companies 'Software for my HP PC...?
824 views
Nov 16, 2023 at 01:18 PM

Предпросмотр вложенных в сообщение файлов Excel и Word

Добрый день!

Скажите, пожалуйста, что нужно сделать, чтобы в окне сообщения отображался предпросмотр вложенного в сообщение файла программ MS Office в форматах Excel и Word (в то же время предпросмотр вложенных в сообщения файлов в формате .pdf отображается нормально)? Я пробовал разные варианты, которые рекомендуются в интернет - ничего не помогает.
Похожая проблема с невозможностью отображения предпросмотра файлов Excwl в проводнике, в то время как файлы других форматов (кроме Excel) отображаются.
Смотри приложенные скриншоты.

Это взаимосвязанные проблемы (отображение предпросмотра файлов в Outlook и проводнике)?
Что нужно сделать, чтобы решить эти проблемы? Прежде всего нужно решить проблему в Outlook.

Спасибо!
Всеволод

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824 views
Jul 15, 2021 at 06:07 AM

Breakaway Pipeline

My Breakaway Pipeline is listed as a problem. How do I correct this?
824 views
Oct 14, 2022 at 12:37 AM

WinSxS Folder

On my Win10 desktop - running Build 19044.1618 - the WinSxS folder has grown to 12 GB. Windows Slimmer as well as dism.exe Cleanup show 6 GB thereof as obsolete. However, neither Windows Slimmer nor dism.exe do a cleanup. Any idea how to get rid of those obsolete 6 GB?
Best regards/HMeihoefer
822 views
Mar 15, 2022 at 03:30 PM

no responcive pc

after a couple of min from when i boot the pc up and it loads into window 10 the system. become un responsive and take for ever to open anything. there is no virus or malware that i can see or detected.
822 views
Apr 21, 2021 at 04:11 PM

how can i reinstall add-ons manager

how can i reinstall add-ons manager

821 views
May 28, 2021 at 06:59 PM

ключ

как узнать свой ключ программы для переустановки.где он хранится?

821 views
Aug 09, 2020 at 02:41 AM