1793 questions

Pro Version

Why won't my system allow me to upgrade to Pro Version? I have started getting a message - An Administrator has blocked you from using this App. That's not righty because I am the administrator and have checked my settings and can't see anything wrong. I have re-installed program and un-installed a few things that might be causing conflict and still can't find problem.
883 views
Jan 24, 2022 at 10:02 PM

Auslogics 12

переустановил виндоус ..поставил программу Auslogics 12 а ключь не могу поставить.... Помогите...
590 views
Jan 24, 2022 at 07:47 PM

versione Pro

Buonasera volevo chiedere se avevo acquistato versione registrata normale o Versione Pro perche nonostante il seriale che mi e' stato inviato

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........ non si attiva la versione Pro

Poi ho notato all'inizio un notevole consumo di risorse CPU.......poi molto dopo si e' Abbassata anche il 70%

599 views
Jan 24, 2022 at 06:58 PM

pro version

I purchased boot speed pro #

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but the program is asking me to activate pro version. Why is this happening? What should I do.

639 views
Jan 24, 2022 at 06:23 PM

Cannot open Auslogics 12 on my other laptop

Hi, this may have come through twice, sorry if it has, but I have 3 laptops which I pay to use your excellent software. My other laptop, a Lenovo T520 is showing an error message from MS ...the adminsitrator has blocked me from running the auslogics app. It then says contact the adminsitrator...I am the adminsitrator ..the only user of that machine. Does MS have a problem with Auslogics? Can you help me sort this problem out and enable me to open your software as and wehen I need to...weekly? VMT Chris
672 views
Jan 24, 2022 at 05:56 PM

My BoostSpeed app will not recognise my Pro status

Examples of this issue in the atchd doc.

My BoostSpeed is the Pro level app and it is good for another 300+ days. However, the app does not know this fact. It will not allow me access to the Pro features. It requires me to buy the Pro level features. I do not understand how the app indicates I have Pro yet at the same time the app thinks I only have the free version.

I do have and have paid for Pro for the 300 days.

When I tired to re-register the Pro license key, it indicates I'm already Pro registered. Yeah, that's obvious. Why doesn't the app know this?

Thank you for your support and education. Shane Ostrom,

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535 views
Jan 24, 2022 at 05:18 PM

Boostspeed lost Pro licence

I have a Pro licence for Boostspeed and for Malware but both appear to be disabled. If I try to activate the program and enter the activation key I initially get a message saying that the program is registered. However it isn't and the the status is still to upgarde or acivate Pro.

If I close the program completely and try to re-run I get a message saying that the administrator is blocking me via integrator.exe,
however I am the administrator.

Hope you can help.
624 views
Jan 24, 2022 at 12:27 PM

settings

ihave bought boostspeed pro it seems to be gone . i have only the normal boostspeed. how this is possible you tell me.
the program have trouble with intel smart sound and some issue with outlook, background taskhost exe an wtlibrary exe.
699 views
Jan 24, 2022 at 12:42 AM

проблема со входом в браузеры

Здраствуйте мне очень нужна Ваша помощь, у меня не отрывает страницы ни один браузер .Интернет есть , есть гугл , есть опера . но не открывает . не работают ссылки . Иными словами даже не появляются окна после нажатия ярлыка картинки на которые клацаещь а толку нет. Интернет есть показывает статус что все работает , ошибок не находит программа сканирования ... Помогите пожалуста
447 views
Jan 23, 2022 at 10:31 PM

activation

it is not possible to activate this application with this key

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647 views
Jan 23, 2022 at 07:49 PM

Application will not recognize Pro version

Hi there,

I have an active license key and discovered today that the app reverted to the free version. I put in my license key and it notes activation to be successful, however still runs as the free version.

To note: I have been unable to access the app itself without having to go into the administrator Windows account, which is a new finding since today as well. Not sure if that's related.

Any help would be great. Thanks.
John
657 views
Jan 23, 2022 at 05:18 PM

register Problem of the Auslogic boot speed pro12

Hello, I hope you are well.
I had aready register the code the i got the email after paid for it.
and when i check programe registertion its show this programe is registed. but I can not use it as the pro version.
it is still have the Activate pro Version button on the down right side.
Please help.....
637 views
Jan 23, 2022 at 03:53 PM

Disk Defrag e hard disk da 6 Tb

Non riesco a deframmentare un hard disk da 6 Tb che è fermo al 72%.
Ho comprato la licenza credendo fosse quello ma non è successo niente.

Cordiali saluti
Guglielmo Cesari
454 views
Jan 23, 2022 at 03:31 PM

Активация

После ввода ключей не активируются программы: BoostSpeed 12, Driver Updater, Anti-Malware. Появляется сообщение, что программа активирована, но программа не активируется и предлагает снова активировать программу. Пробовал несколько раз, перезагружал систему, но ничего не помогает.
472 views
Jan 23, 2022 at 10:00 AM

Активация PRO

почему при вводе ключа регистрации программа не активируется до версии PRO, хотя на сайте пишет, что ключ верный и программа зарегестрирована и так на всех устройствах
628 views
Jan 23, 2022 at 04:38 AM

Pro Version aktivieren.

Your Auslogics license information, order #

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Ich nutze AusLogics Boost Speed schon sehr lange - mit obigem licence key lässt sie sich nicht aktivieren.

Was ist das los - auch löschen und Neuinstallation hat nichts gebracht.

Mfg

Decker Gustav

571 views
Jan 22, 2022 at 07:55 PM

Boost Speed 12

Hi Guys

Ive entered my Lisence code but my BoostSpeed 12 is still asking me to Activate Pro Version. i.e the green button "Activate Pro Version" is still there at the bottom right of the window..

Tom
665 views
Jan 22, 2022 at 04:52 PM

Windows Blickpunkt-Bilder

Nach BoosSpeed12 wechseln die Windows 10 Blickpunkt-Bilder nicht mehr und muß von mir manuell repariert werden. Welche Einstellungen können das verhindern?
700 views
Jan 22, 2022 at 11:15 AM

System Protection Blocking the BootSpeed.

Windows 10 is blocking BootSpeed when I want to open aplikation. (runs in background). This is famous request of asking a administratotor. It strated few days ago. I tryed opening as adminstartor and switched off Defender. I am rauning bootspeed 12. It is the same on 2 komputers different brand.
645 views
Jan 22, 2022 at 09:48 AM

Boost speed does not recognise pro

I have been using pro version for several years now it asks me to activate pro which it rquires me to pay for which is totally wrong as I renewed my subscription in 2021. It also tell me that an admistrator has blocked me opening the program, this is aloso wrong as I am the system operator and have not blocke Boostspeed. I have re- installed the program and re entered the key 3 times so far it will not work correctly as it tell me tah I don not have pro which is WRONG.
424 views
Jan 22, 2022 at 08:07 AM

100% disk usage

hi there, i am having a issue with my disk usage, my disk usage is at 100% a lot of the time when nothing is showing up in task manager as far as usage, any help on this issue would be greatly appreciated,
kind regards
pete

1186 views
Apr 01, 2020 at 09:37 AM

Переключение предложение

Добрый день, пользуюсь программой раз в месяц уже в течение года. Но при крайней "чистке" комьютера решил воспользоваться утилитой "удаление пустых папок" в первый раз. Процесс занял много времени, после чего перезагружал компьютер и все работало стабильно как и всегда. Но на следующий день при использовании ПК началась проблема с автоматическим переключением программ. Постараюсь объяснить. То есть при использовании например хрома, пишешь сообщение и винда сама "AltTab'ается", только не на сторонее приложение, а куда-то в пустоту на 1-2 сек и обратно переключается на используемое приложение. Даже сейчас, я пишу это, и раз в 10 сек программа выключается на пару секунд. Думал что проблема в клавиатуре или еще чём, но так ничего и не нашел.
1186 views
Jul 19, 2020 at 01:03 PM

Systemwide freeze

Hello Support. On 02/13/20 I purchased an iBUYPOWER gaming desktop from BestBuy:

•model BB971 which includes the TUF B365M-PLUS Gaming ASUS motherboard, Intel 15-9400F, 6-Core 2.9GHz (4.1 GHz Turbo) NVIDIA GeForce GTX 1660 6GB. It has a 240GB solid state drive & 1TB SATA III hard drive. And includes Windows 10 home edition. (see CPUID report attached for further description)

However it continues to freeze up at various times throughout the day for typically about 4 seconds. So I tried a number of repairs after researching this problem on the internet; where I saw that many other people have had this same issue. None of those repairs have worked so far. Notably, I have NOT revised the BIOS as it appears to have the latest version: 1201 dated 07/15/19.

Do you have a solution for this? I love this desktop and have already loaded all my applications, so really don’t want to return it for a new one.

1184 views
Mar 27, 2020 at 01:57 AM

Запуск Виндовс

Доброго времени суток. После пользования вашим продуктом у меня стало чтото не то с загрузкой виндовс. Сначала все идет нормально. Загрузка биоса. Потом заставка загрузки виндовс. Потом у меня экран отключается и в таком состоянии минут 15. Экран от ПК не получает никаких сигналов. Как мне это отключить? Что бы была нормальная загрузка рабочего стола после заставки загрузки виндовс? Это началось сразу же после использование Ауслоджик Буст Спида. Откат системы я сделать не могу.

1183 views
May 06, 2020 at 05:50 AM

BoostSpeed 12 clobbers Voice Recognition.

I am running Windows 10 Build 19042-2009 BoostSpeed 12 Pro. I use Microsofts Voice Recognition with Language Microsoft Speech Recognizer 8.0 for Windows (English - US). When I installed BoostSpeed and run the scan and resolve. It clobbers Voice Recognition. I get this error message after. "Speech recognition could not start because the language configuration is not supported.The recognizer language must match the language of the user interface." Checking the configuration shows that the language configuration is still what it was before it stopped working.

I run the rescue undo, and it still does not allow voice recgnition to run. I have to reinstall windows to get it to work. I have excluded Microsofts Speech folder from appdata and protected several keys in the registry to try to prevent this. Nothing I do seems to resolve the situation.
Please help.

Thank you
1182 views
Dec 26, 2020 at 01:58 AM

Не запускается Aslogics BoostSpeed

Добрый день, приобрел годовую подписку на Aslogics BoostSpeed 11. На компьютер и ноутбук установилась нормально и отлично работает (система Windows 10). Но на второй ноутбук установилась с трудом и не запускается, при запуске вылетает окно (принтскрин во вложении). Скачивал с сайта и переустанавливал несколько раз - не помогает, программа не запускается. Система Windows Vista Home, ноутбук ужк возрастной.

1182 views
Nov 19, 2020 at 11:45 AM

Sound just stopped again

I have had this problem multiple times.
Usually I just delete all sound drivers using Device Mgr.. then restart..
But..
Why does sound fail?
Is there a way to fix through AusLogics?

1178 views
Feb 01, 2020 at 11:26 PM

fed up with lack of space on C Drive...what am I doing wrong?

I am trying to do everything right. Vigilance, using auslogics and bitreplica, as well as duplicate file finder, however almost every day, my hardrive fills up, and I can barely get a file to open, due to lack of memory. I have done everything that I know, to try to have all files saved to onedrive, or icloud, but it doesn't seem to make any difference! The computer jams up, because it has reached maximum capacity! Why does this happen, when I am saving files to onedrive (cloud storage). I'm really about ready to chuck this new laptop into the rubbish bin. But.....all available 'new' laptops appear to only have minimal hard drive space. The retailer told me to save my files to the cloud, which is what I am doing, so why does the C drive continually fill up. I move stuff to an external hard drive, in an attempt to free up space, but as soon as bitreplica runs, I'm back to square one. I'm so frustrated, as it takes several minutes just to open a word document. Please please please, can you give me some guidance / direction as to what it is that I am doing wrong. Regards, Kerry

1178 views
Aug 17, 2020 at 09:27 AM

software is slow

Hi

How do I increase memory resources to a particular progam/software using auslogics

1178 views
Feb 27, 2020 at 05:50 PM

Does not open on click, File Open required.

MS Excel does not open on click, need to go to File Open. When received as an email attachment, MS Excel only opens a blank grey screen. Can only open after saving attachment then doing a File Open.
Tried the DDE thinh and your software said it had made the necessary changes to allow MSExcel files to be opened by clicking on them rather than using File Open

1176 views
Apr 07, 2020 at 04:37 PM

активация

не могу активировать виндовс

1176 views
Jan 09, 2020 at 12:45 PM

Intel bluetooth drivers

Hi there, im having issues with my bluetooth headset. Sounds choppy. Tried unintalling my bluetooth drivers but they cant be found?

1176 views
Aug 06, 2020 at 11:12 PM

selezione cartelle

Salve, vorrei sapere se nella versione registrata si ha la possibilità di selezionare le cartelle riguardo alla ricerca di duplicati o altro ?
cosa che invece non mi è stata possibile nella versione di prova del vostro "AUSLOGIC BOOTSSOEEDE11-
UTILIZZO windows 7
Grazie Massimo

1176 views
May 11, 2020 at 10:14 AM

disk defrag integrated into boostspeed 11.5

I have both the boostspeed 11.5 and the defrag ultimate
Question:
It seems like the integrated defrag in boostspeed 11.5 is the old version not the new ultimate

What would be the advantage of getting the ultimate version if it is not integrated - what does the integrated version NOT do that the ultimate version does?

1175 views
Jun 17, 2020 at 06:05 PM

Restore

Can I ask you a question of restoring an image?

1175 views
Jul 29, 2020 at 04:16 PM

Virus ID'd as trojan in the deepscan exec

It is ruining my use of Auslogic to keep my computer clean and optimized. This 'trojan' apparently slows all the performance and my web browsers! Do you all have a fix. I had reinstalled once and still had the problem. Now, my auslogic is not doing its job in cleaning 'junk' from my drive! Got any solution?! The file was deleted by Kaspersky!

1173 views
Mar 12, 2020 at 06:03 PM

Auslogics Anti-Malware!

bonjour je voudrais savoir si je peut installez Auslogics Anti-Malware alors que j'ai deja installez Kaspersky Security cloud est qu'il y a des risque de conflit avec les deux logiciel!

1171 views
Mar 10, 2020 at 11:42 PM

windows 7

I can't install windows 7 SP1

1169 views
Jun 06, 2020 at 08:38 AM

Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

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1169 views
Sep 01, 2019 at 05:05 PM

How to fix (delete) dead shortcuts?

After fixing of whole system {using default settings) I still see dead links to apps or files which have been moved or deleted while ago.

Ho to fix/delete dead shortcuts/links?

Thanks

1168 views
Mar 22, 2021 at 03:45 PM