674 questions
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Where is my software

Hi
I have used your software for years now.
I purchased new copies of Boostpeed and DriverUpdater
I don't have driverupdater on my computer just the web version
The webversion caused my windows not to reboot
I've had to re install everything
I would like to run driver updater but do not trust it without some sort of supervision
Can't go through this again
Registering all my purchases over again
Some still aren't working
Thank you
Thomas Horricks

7 views
Feb 28, 2021 at 11:16 PM
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que software utilizar para convertir word a Pdf y viceversa

como se abren archivos word de una carpeta sin que se conviertan a Pdf y viceversa
8 views
Feb 26, 2021 at 02:24 PM
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Can't scan disk space

I've been using BoostSpeed successfully on Windows 7 for many years. It hasn't been working for the last 2 months. When it scans the disk space, it gets stuck on a temporary Skype file, and stops scanning. To fix this, I have to re-start my computer, and re-install BoostSpeed 12. My computer has been running painfully slow for the last 2 months. PLEASE HELP!
29 views
Feb 26, 2021 at 07:40 AM
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BootSpeed 12

How can I move "BootSpeed 12" to clean up my wifes computer?

37 views
Feb 25, 2021 at 08:15 PM
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ESENT Help.

svchost (3804, R, 98) SRUJet: New log file cannot be created because the database cannot write to the log drive. The drive may be read-only, out of free disk space, misconfigured, or corrupt. Error -1032.
svchost (3804, R, 98) SRUJet: An attempt to create the file "C: \ WINDOWS \ system32 \ SRU \ SRUtmp.log" failed with the following system error: 5 (0x00000005): "Access is denied.". File creation will fail with error -1032 (0xfffffbf8).
26 views
Feb 25, 2021 at 10:36 AM
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Eliminar una partición creada por Windows

Mi laptop HP tiene una memoria de 120GB. De los cuales hay una partición llamada HP_RECOVERY (G) que ocupa 21GB.
Cuando adquirí la laptop traía el Windows 7, ahora tiene el Windows 10.
Todo el disco duro lo uso para instalar software, no hay archivos de ningún tipo almacenados excepto los del sistema y de las aplicaciones que tengo instaladas.
Todos los datos de otro tipo (básicamente imagenes),los manejo a través de discos duros externos.
Deseo eliminar la partición (G) con el fin de abrir más espacio en el disco duro de la laptop, ¿Es posible?
30 views
Feb 24, 2021 at 10:40 PM
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Right Click Menu

Hello, My question is this: From time to time when I right mouse button click on a file on the desktop or in a folder the computer just freezes with the little blue circle turning for like 20-30 seconds before the right click menu will pop up, it does not do it all the time and seems random and there does not seem to be a reason for this, I have followed all the tutorials online that I could find and that is even why I purchased your software but nothing seems to solve this annoying issue, hopefully you can help. I am also attaching a screen shot to my computer spec details
33 views
Feb 24, 2021 at 07:21 PM
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windows photo viewer suddenly missing

since years I'm using Windows Photo Viewer to see my pictures (jpg and others)

Suddenly this possibility disappeared, I think due to an automatic update of my system by Microsoft. With the option "open with", I
only get PAINT and 3D PAINT, but I'm not intersted in those programs.

I can find the folder Windows Photo Viewer in my Program Files, but this folder has two subfolders (one Eng and one NL) and both are empty. I don't understand why, because I didn't was deleting them.

I heard it is possible to restore the old PhotoViewer in Win 10 , by inserting a register- script.

Can you help me to find that script ?

Thanks on beforehand.

Jacques Valembois
28 views
Feb 24, 2021 at 05:30 PM
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Graphics Card

The results of the "Maintain" application suggested that I upgrade my card from 8.1 to 9.0 and above. How do I do this?
24 views
Feb 23, 2021 at 02:48 PM
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Windows freezes frequently

I cannot seem to resolve the freezing problem. sometimes it freezes after a very short time after start-up and occassionally it works for quite sometime before it freezes again.

Do you have any suggestios what I can do to stop this or how I can find what may be causing this.

I am not a technical person so any answer have to be spoon-fed.

Thanks

34 views
Feb 22, 2021 at 04:49 PM
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Host Services for Windows Processes

Does Boost speed address excessive memory use by Host Services f or Windows Processes? This app is continually hogging 1/3 of my PC memory.
31 views
Feb 22, 2021 at 03:11 PM
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funzionamento windowes10

Non posso fare un punto di ripristino
43 views
Feb 22, 2021 at 05:23 AM
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Malware install failure error

see attached. This happens every time. Chrome, Brave will not allow. Edge gives error.

44 views
Feb 21, 2021 at 10:49 PM
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BitLocker

Do you recommend activating BitLocker on Windows 10 Home computers?
44 views
Feb 21, 2021 at 05:29 PM
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Диск содержит ошибки

При сканировании Disk Doktor пишет что диск C содержит ошибки но при исправлении и глубоком исправлении все равно пишет диск содержит ошибки. Другие программы Auslogics пишут что все диски впорядке. Это ошибка программы или что ?
66 views
Feb 21, 2021 at 04:08 PM
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reparer windows 10

MON WINDOWS 10 NE FONCTIONNE PAS BIEN PAR DE BARRE DES TACHES NI L EXPLORATEUR DE WINDOWS
39 views
Feb 21, 2021 at 10:01 AM
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mot de passe bios perdu

j'ai un pc hp compaq 6730s sous N°=CNU9020NKN
mon mot de passe par defaut (e9lo1719s9) n'a pas d'effet
j'ai change la pile bios rien
j'ai utilise hiren's bootcd rien
Aider mois s.v.p et merci d'avance................

39 views
Feb 20, 2021 at 08:03 PM
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How do I stop starting up when I start the computer

When I start up my computer, PCTuneUp starts up. How do I prevent this from happening.

42 views
Feb 20, 2021 at 02:58 AM
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Problema con Auslogics Driver Updater

Buenos dias, tengo un problema con la aplicacion Auslogics Driver Update, ya solicite anteriormente me solucionen este problema, inclusive me solicitaron que reinstale el aplicativo, pero no se soluiciona este proble, por favor tengo que actualizar algunos drivers, pero se queda la PC congelada cuando va hacr la actualizacion de dichos driver, para constancia les envio fotos del problema.

70 views
Feb 16, 2021 at 03:07 PM
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once power button pressed to start up...

...my PC makes three long, low tones followed by four shorter, higher tones. Plus it is very slow to start.

Any help gratefully received

Thank you
Tom
63 views
Feb 16, 2021 at 10:29 AM
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I could not update the Drvers

I have problems on Diver Updater: I could not update my old drivers with the update drivers from you, When I do the mouse pad is not working any more. I have to restore the system. I need your help to update the Drivers.

242 views
Nov 17, 2019 at 09:10 AM
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Переключение предложение

Добрый день, пользуюсь программой раз в месяц уже в течение года. Но при крайней "чистке" комьютера решил воспользоваться утилитой "удаление пустых папок" в первый раз. Процесс занял много времени, после чего перезагружал компьютер и все работало стабильно как и всегда. Но на следующий день при использовании ПК началась проблема с автоматическим переключением программ. Постараюсь объяснить. То есть при использовании например хрома, пишешь сообщение и винда сама "AltTab'ается", только не на сторонее приложение, а куда-то в пустоту на 1-2 сек и обратно переключается на используемое приложение. Даже сейчас, я пишу это, и раз в 10 сек программа выключается на пару секунд. Думал что проблема в клавиатуре или еще чём, но так ничего и не нашел.
241 views
Jul 19, 2020 at 01:03 PM
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яркость

у меня на ноутбуке делл после обновления программы монитора пропал ползунок настройки яркости есть только ночной режим ина клавиатуре тоже не работает настройка яркости что делать уже не знаю
240 views
Sep 18, 2020 at 01:12 PM
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Japanese IME Not Working After Using Auslogics Boost Speed

As it says on the title - after using Auslogics Boost Speed to clean up my computer, my Japanese IME stopped working. The options to input using the various keyboards disappeared and reinstalling the language did nothing. Restarted my computer, tried fiddling around and it won't come back. I've attached a picture of how it should look normally and how it looks now. Any help with getting it back would be appreciated.

239 views
Nov 22, 2019 at 09:20 PM
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h78

Уважаемые господа!
Я получил извещение об доступном обновлении программы. Япопытался кликнуть обновление, но ссылка не кликается.... эта же проблема с отчетами, когда я пытаюсь кликнуть подробный отчет, он не кликается.
Что мне предпринять для устранения этой ошибки?

238 views
Jun 30, 2020 at 04:15 AM
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registrazione su un terzo compiuter

Vorrei sapere a quanti dipositivi mi posso collegare .
Attualmente ne ho solo due e non riesco a collegarmi al terzo che non è mio ma di un mio collaboratore
238 views
Jul 01, 2020 at 05:00 PM
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speaker icon

after todays update the sound icon when clicked upon appears ok but as soon as the mouse is moved to adjust the sound the icon disappears
What can I do to bring it back to normal?
By the way: the subcategory is too limited to direct the problem to the right technician in the correct dept.

237 views
Jun 16, 2020 at 06:42 AM
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Teredo

Нужно помощь для того чтоюы включить тередо не могу играть онлайн в игры из microsoft store

237 views
Apr 06, 2020 at 04:35 PM
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BoostSpeed wird permanent von Avira gelöscht

Sehr geehrte Damen und Herren,

mein Antivirusprogramm "Avira Antivirus Pro" stuft BoostSpeed permanent als Bedrohung ein und löscht es.
Gestern wurde BoostSpeed 3x gelöscht!

Hierfür hätte ich gerne eine Lösung von Ihnen erfahren.


Mit freundlichen Grüßen

Prösch

237 views
Apr 11, 2020 at 07:05 AM
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Windows Firewal Disable

I NEED YOUR HELP HOW CAN I DISABLE WINDOWS DEFENDER WINDOWS 10

236 views
Jun 19, 2020 at 09:29 PM
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Dashboard popup

Hello,

I have asked this question before and the help I got didn't help one bit.

The Dashboard keeps popping up at the most inconveniant times to the point of be annoying.
When the Dashboard pops up everything stops until I acknowledge it or close it.
It always pops up while I'm gaming, while working with photos, reading my e-mail, and even while I'm working with my annimation programs and interfears with anything else to the point I'm beginning to think you created a virus program.
This has got to stop.
The other previous versions never did this and Im not the only one having the same problem.
I have several friends and family members I talked into buying this program who are having the same problem with theirs also.
Thats Seven (7) people besides me who are about to ask for refunds if we can't stop the Dashboard popups.
I have tried everything I could find from unchecking notices to automatic maintinance and the popups still continue.
Even the suggestions you gave me didn't help stop the pops.

Our 60 days is coming up on the 17th of this month for asking for our refunds.
Help us or refund us.

Thanks again, I think,
Stephen M.

235 views
Jun 08, 2020 at 08:17 PM
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взлом компьютера

Моим компьютером кто то упрвлял, я точно не могу сказать как, он запустил игру в стиме, а у меня там общий аккаунт с другим человеком и я не знаю это вирус я подхватил или какой то баг, и вот как мне узнать что теперь мой компьютер точно в безопасности ?

235 views
Sep 22, 2020 at 10:07 AM
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I am not getting full gigabit speed on only my computer.

Hello all, happy holidays!

Unfortunately things aren't so smooth for me right now, I have just installed gigabit internet in my home, but I'm having the problem that my computer is not getting the full speed. I know the modem is putting out 940 average, because I have an eero Pro connected to it and that reads 940, and my dad's laptop on wired connection also reads 900 average, it is only my computer that is not getting the full speed on the same wired connection. It gets on average 250 Mbps, sometimes stooping lower and upload is always the same speed at 40 Mbps up.

I am using a Cat6 cable not 5 ft from the standard xfinity modem, I have reset my network settings and flushed my DNS. I have used DNS Benchmark to make a custom list of the fastest DNS Servers for me. I have downloaded and check my ethernet adapter with Intel PROSET and everything checks out. My adapter has a max speed of 1 Gbps (Intel(R) Ethernet Connection (2) I218-V). I have run virus and malware scans and came out clean. I have tried disabling windows firewall and running only ipv4 or 6. Among other things I have tried A LOT of troubleshooting and my knowledge has limited me at this point

235 views
Dec 27, 2019 at 02:53 AM
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Sound not working

Sound is not playing from built in speakers. It only plays through 3.5mm jack.
234 views
Sep 16, 2019 at 03:22 PM
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Повышенное потребление ресурсов

Периодически всплывает уведомление о повышенном потреблении ресурсов. По клику открывается Task Manager, из информации в котором я понимаю только, что процессор загружен на 100%, оперативная память тоже. Я и сам замечаю, что компьютер часто тормозит и процессор нагревается до 50 градусов.
Компьютер новый (моноблок Lenovo, W10), программ в автозагрузке не более десяти. Прежний моноблок, которому более пяти лет с W 8.1, на котором установлено гораздо больше программ, ведёт себя гораздо резвее.
И что со всем этим делать? В Task Manager не вижу каких-либо инструментов. Уж не сама ли ваша программа Auslogics Boost Speed 11 тормозит систему?

234 views
Apr 18, 2020 at 05:17 PM
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After Auslogics did some repairs, alot doesnt work

I really cant type out the problems im having all because there are so many... I just got a Performace Scan message from Auglogics as I am typing this message stating "its been 6 days since your last scan" but im afraid to run anything on auglogics. I need a Tech that knows computers very well to remote connect to my laptop and see if they can fix some if not all of these problems that came about. I will list some of the problems I am encountering but first I want to say that everthing did work before. I used to be a windows insider but now my diagnostic data is set to basic and i cant chage it to full.. In yellow, at the top of the windows settings page it now says that I do not have authorization or this setting is being controlled by your organizer. I dont have an Organizer. Ive never seen that Yellow Font orginazation control lock or what ever it is, ever before until about a week ago when i ran the last scan with auglogics. Its not just on that Diagnostic sending part, I find that I get that controlled by my orginazation lock out on all kinds of settings and controls. I work as a heavy equipment machinery driver and work doesnt even have comptures, im not in school or connected to any school account.. I bought my own brand new laptop about 3 months ago, its connected on my home network Optimum Internet and my outlook account isnt attached to anything but my Xbox One X and like i said it was never there before... I cant type in any Windows app or the task bar without having to hit the windows key + R and enter C:\Windows\System32\ctfmon.exe and then it works, but needs to be done everytime i turn my laptop on... I used to always have my Samsung Fit 64 gig tiny flat USB and my SDXC 64 gig 170Mbps read/write card set to enable read and write and catch. Not Readyboost.. but now i cant do that. both USB and SDXC are all over the place.. I have gigabyte speed from optimum and yet my whole computer runs slow... I cant type in the search bar and get my apps show up, or update, or power plan. nothing... AND for some reason, Ive NEVER had 4 accounts. when i turn my laptop on i can only log into my account like normal. but then when you look at the account users, theres administrator, then there is like 3 accounts of my name.. i dont know what to do

233 views
May 06, 2020 at 04:31 PM
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cleaning done or not done?

Each time when I do a manual clean of: one click scanner, reg cleaner, duplicate file finder, deep disk cleaner, the page displays the following message.
This has not been cleaned since (date), Also, immediately after the internet optimiser has been run and optimised and rebooted it requires another scan to optimise straight after the reboot.
I looks as if the program does all the tasks required but does not record it as being done.
Your comments appreciated
Bill

232 views
Sep 06, 2020 at 05:37 AM
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PROCESSES IN SYSTEM

PC OS OVERLOADING FULLY IN 4GB AMD 99%

232 views
Apr 15, 2020 at 10:44 AM
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Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

Content hidden to protect privacy

231 views
Sep 01, 2019 at 05:05 PM
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Microphone not working

In optimizing, cleaning, scanning or whatever, my computer (Surface Pro3) has lost its microphone. It won't even allow me to troubleshoot it indicating sometimes that I don't have sufficient privileges though I am the adminstrator.

What happened?

And, more importantly, how do I fix it?
231 views
Jul 29, 2020 at 08:25 PM