1897 questions

speaker icon

after todays update the sound icon when clicked upon appears ok but as soon as the mouse is moved to adjust the sound the icon disappears
What can I do to bring it back to normal?
By the way: the subcategory is too limited to direct the problem to the right technician in the correct dept.

1294 views
Jun 16, 2020 at 06:42 AM

Regarding default setting problem

I am unable to set WORD 2016 as my default app, i tried all the solutions i came accross but could not do it, clarify and resolve it kindly

1288 views
Jun 16, 2020 at 03:55 AM

broken link to update 16 June

The link for your current update is broken

1240 views
Jun 16, 2020 at 12:36 AM

Cant Access app

I can access everything on my computer except for a application and winrar after updating my windows.


It shows Windos cannot access the specified device, path or file. You may not have the appropiate permissiong to access the item. I reformated my pc and its the same.

1333 views
Jun 15, 2020 at 10:42 PM

I can no longer get Windows Updates

My desktop PC can no longer receive Windows 10 updates.

Below is the error message that has come up over and over again, for the past 2 months:

2020-06 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB4560960)
Status: Download error - 0x800700c1

Currently, I have Windows 10 Home (64-bit) v. 1909, build. 18363.720.

I also have another computer (a laptop) with Windows 10 Home (64-bit) and all the Windows 10 updates have worked fine, including the latest "May v.2004" update.

Can you help me with my desktop computer? I'd like to be able to continue installing new Windows updates on it.

Thank you.

Myron Achtman (Canada)

1495 views
Jun 15, 2020 at 07:06 PM

Cat protection turns on every time i boot my Intel I7 Win 10 Machine

cat protetion goes on everytime I turn off my Intel I7 win 10 machine

I am locked out every time I boot, I reset it off see that it is saved but next time I log on its on again

1036 views
Jun 15, 2020 at 04:28 PM

DWM.exe

Hallo,
warum geht bei obigem Prozess ständig meine CPU derartig in die Höhe, dass oft 40-50% davon verbrucht wird.
Sobald ich mehr als zwei Aktionen durchführen will, Internet und ein normales Programm, w.z.B. BoostSpeed,
dauert es ewig bis sich was tut.
Ich habe shon etliche Dinge mit dem Boost Speed eingestellt und verbessert, aber große Änderungen hab ich
bisher nicht feststellen können.
1418 views
Jun 15, 2020 at 04:17 PM

проблемы с Auslogics BootSpeed 11

Уважаемые господа!
Я получил извещение об доступном обновлении программы. Япопытался кликнуть обновление, но ссылка не кликается.... эта же проблема с отчетами, когда я пытаюсь кликнуть подробный отчет, он не кликается.
Что мне предпринять для устранения этой ошибки?

1108 views
Jun 15, 2020 at 04:08 PM

обновление windows10

сколько трафика примерно нужно потратить для обновления windows 10 версия 1909 до версии 2004 в гигабайтах

1333 views
Jun 15, 2020 at 05:11 AM

wont install new drivers

cant install nvidia gforce and driver booster wont update my drivers ie: game drivers for windows

1304 views
Jun 14, 2020 at 05:08 PM

Eliminate Devices to be scanned by the software.

When I do a maitenance scan I keep having to have problems with my Camera and microphone issues.
I have to avoid doing this be cause it creates problems and have to reinsatll my device.
I think others could have the same problem, it could be best, to have your software avoid touching devices alltogether.

1267 views
Jun 12, 2020 at 02:27 PM

Windows Settings

I can't access my Windows Settings. When I try to access it the page shows and then goes away. Can your software fix this issue?

1295 views
Jun 10, 2020 at 05:18 AM

Dashboard popup

Hello,

I have asked this question before and the help I got didn't help one bit.

The Dashboard keeps popping up at the most inconveniant times to the point of be annoying.
When the Dashboard pops up everything stops until I acknowledge it or close it.
It always pops up while I'm gaming, while working with photos, reading my e-mail, and even while I'm working with my annimation programs and interfears with anything else to the point I'm beginning to think you created a virus program.
This has got to stop.
The other previous versions never did this and Im not the only one having the same problem.
I have several friends and family members I talked into buying this program who are having the same problem with theirs also.
Thats Seven (7) people besides me who are about to ask for refunds if we can't stop the Dashboard popups.
I have tried everything I could find from unchecking notices to automatic maintinance and the popups still continue.
Even the suggestions you gave me didn't help stop the pops.

Our 60 days is coming up on the 17th of this month for asking for our refunds.
Help us or refund us.

Thanks again, I think,
Stephen M.

1719 views
Jun 08, 2020 at 08:17 PM

Security Center in Vista

I am having issues with the nonfunctioning security center in Windows Vista 32 bit / desktop I KNOW , I am unsupported !!! Maybe you can help ?

1239 views
Jun 06, 2020 at 09:43 PM

keyboard is working intermittently

I did some tweaks using Aulogics BoostSpeed 11. My keyboard is now working intermittently, but I'm not sure what tweak may have caused that. I will be typing and it will just stop recording my keystrokes for a few seconds, so I have to wait for a few seconds until the keyboard starts responding again. I have a new HP Envy laptop. Any suggestions? Thanks a lot.

p.s.: on the dropdown above for device, it gave me four options. I just selected what I think is the right one

1821 views
Jun 06, 2020 at 05:19 PM

windows 7

I can't install windows 7 SP1

1459 views
Jun 06, 2020 at 08:38 AM

Computer randomly shuts off / freezes

Hello,
My computer does this thing where it either randomly turns off completely or my entire computer screen freezes, requiring a full restart. Not really to sure what to do in this situation, and it has gotten to the point where it happens almost every 3 minutes.

1012 views
Jun 06, 2020 at 01:26 AM

Deep disk cleaner

Bonjour
Un message m'indique que Deep Disk Cleaner ne peut pas étre lancé lors du démarrage de Boostspeed. Comment puis je le réinstaller ?
Merci de votre réponse.

Cordialement

Laurent MESNIER

1070 views
Jun 05, 2020 at 04:53 PM

Language Hangul cannot be written

Language Hangul cannot be written

1733 views
Jun 05, 2020 at 10:35 AM

64 bit operation

when will there be a 64 bit program? 32bit on new faster machines is slow

1640 views
Jun 03, 2020 at 11:19 AM

I just upgraded from 10 home to 10 pro

I recently upgraded my ASUS ROG G551JW from Windows 10 Home to Windows 10 Professional. After upgrading and re installing my apps, running some Auslogics tools, and updating my drivers. I seem to have like every Add On installed and a bunch of virtual this or virtual that, Vwifi and Vethernet. My External SSD (disk letter G) is gone, Ive always had the external SSD running Read and Write to basically have it help the computers performance. I cant Install some apps or change some setting because i will either get some kind of error or it saying that it cant be done on sysWOW32 or 64 im not sure, but something like that... I would greatly GREATLY APPRECIATE if a Tech at Auslogics can remote connect to my pc and take a look at what ever problems he may notice. I received 3 questions when I joined pro and this is my last available question and would really love to have someone who knows about computers, to take a look at it. THANK YOU. Stay safe everyone...

p.s I added one screenshot i had of one of the many problems im encountering.
1453 views
Jul 06, 2020 at 06:56 PM

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

1453 views
Oct 14, 2020 at 03:43 PM

Не работает Скайп и Outlook после установки новой версии

Если раньше после установки новой версии переставал работать скайп, то сейчас и Outlook перестал работать....
Скайп не делает звонки
А Outlook не грузится вообще....
А вроде бы раньше неплохая программа была....

1452 views
Jan 05, 2020 at 01:38 PM

selezione cartelle

Salve, vorrei sapere se nella versione registrata si ha la possibilità di selezionare le cartelle riguardo alla ricerca di duplicati o altro ?
cosa che invece non mi è stata possibile nella versione di prova del vostro "AUSLOGIC BOOTSSOEEDE11-
UTILIZZO windows 7
Grazie Massimo

1452 views
May 11, 2020 at 10:14 AM

Проблема со спящим режимом

Здравствуйте! Исчез совсем из настроек системы спящий режим, после работы программы, помогите исправить, заранее спасибо за безпокойство...

1450 views
Jan 30, 2020 at 03:31 PM

Медленно загружается

Медленно загружается, особенно Google. Что делать? Версия Windows 7 Home.
1449 views
Nov 10, 2019 at 07:11 PM

not fixed

Hi I found your website on the promise that it would sort out the 8000ffff eroor? It hasn't, can it be sorted?
1448 views
Dec 30, 2020 at 11:02 PM

Issues Microsoft Flight Simulator (FS2020)

Hi, I have been a customer of yours for a long time. I am satisfied with the software but now I need to ask a question or rather a report.
I have the license for 3 PCs, and on one PC I have the new MSFS FS2020 simulator. Thanks to the backup I restored the files. The problem is that after deep cleaning privacy, traces in applications, empty folders, registry files, Windows system files could no longer start the game. I thought to warn you and I hope that the problem is solved. Thanks and sorry. My configuration: CPU i7-8700.... Windows 10 PRO.... RAM 48 Gb.... HardDisk M2 NVME samsung 1Tb.... GPU RTX 2060.
1442 views
Oct 01, 2020 at 12:43 PM

Auslogics BoostSpeed 12 после проверки сисстемы блокирует и выпиливает AdGuard из сисстемы

Доброго времени суток. Уважаемые разработчики, я давно пользуюсь вашими программами, в том числе и Auslogics BoostSpeed. За последнее время я пользовалась Auslogics BoostSpeed 10 и всегда всё было без сбоев. 23 мая 2021 года я решила приобрести Auslogics BoostSpeed 12. С установкой программы не было проблем. Но после сканирования и выполнения оптимизации устройства у меня перестал работать AdGuard и не просто перестал, я его не могу даже переустановить. Пришлось мне переустанавливать всю сисстему заново. До этого проблем с AdGuard не было у Auslogics BoostSpeed 10. Мне бы не хотелось удалять Auslogics BoostSpeed 12 и возвращать свои средства. Помогите разобраться, что нужно сделать, что бы Auslogics BoostSpeed 12 не выпиливал и блокировал AdGuard из моей сисстемы, т.к. я давно пользуюсь этим программным обеспечением и он меня полностью устраивает (лицензия оплачена). Я бы понимала, если бы он выпиливал, но сам заменял функции AdGuard, но после выпиливания данной программы я полностью остаюсь не с защищенным интернетом и с кучей не нужной мне рекламы. Как вы понимаете меня это не устраивает совсем. Очень надеюсь на помощь в отладке вашей программы с программой AdGuard. В противном случае мне придется откатить Auslogics BoostSpeed 12 до Auslogics BoostSpeed 10 и вернуть потраченные средства. Но еще раз повторяю, я не хочу этого делать, а хочу полностью разобраться в данном конфликте программю Так обе эти программы мне нравятся.
1440 views
May 24, 2021 at 05:57 AM

battery not charging

my battery is not charging. i lost the invoice from the assus dealer in goa, india namely INTECH COMPUTERS, Porvorim, Goa. He is not giving the duplicate. checked online and saw that the warranty of this laptom expires on May 27, 2020, whereas I bought this laptop in April 2020. I smell something fishing with this dealer. took it to service centre, they say that warranty expired as above, and if at all they can help they want the invoice.

1438 views
Nov 12, 2020 at 12:01 PM

Edge Chromium

I have the new Microsoft Edge Chromium browser. Boostspeed does not recognize this browser. It will only clean Internet Explorer and the original Microsoft Edge browser. Is there an update coming with Boostspeed that will include this new browser? If so, when?

1436 views
May 17, 2020 at 02:42 PM

UsoClient

Hello Auslogics

It seems that every day I get a warning message about a new 'Daily' task being created. That task is UsoClient (see attachment). There always seems to be three occurences of this program, despite this – so I guess that it is being deleted and recreated by Windows.

No doubt this is a Windows thing, but it would be good to understand what is going on here.

Also, if I try to disable it, despite being a local admin, I get an 'insufficient privs' error (see second attachment).

If this is deemed normal behaviour and the program is trustworthy, is there a way of disabling the warning message, but just for this one program?

Thanks and regards
Phil Parkin

1430 views
Dec 28, 2020 at 08:41 AM

Disk Defrag

Hello

what are the differences between Disk Defrag Pro and Disk Defrag Ultimate ?

If I installed Disk Defrag Ultimate, can I uninstall Disk Defrag

thanks
Paul

1429 views
Dec 12, 2020 at 09:44 AM

Your help please

I called tech support to fix the follwintg problem "rquires elevation" I am still getting the same thing on numerous sites. Is there
no one that can fix this? Tried you on line solution but it does not work as described.

1425 views
Jan 03, 2020 at 04:44 AM

Wireless not working

Hi,
I ran a cleanup of the system yesterday and it siad it would enter a new driver for me. I said OK and now the wireless is not working. I have reinstalled all files that I thought may contain the information to no avail. What can I do to rsolve this?

1424 views
Sep 12, 2019 at 10:56 PM

Paired but won't connect

I've tried everything to get my Sony bluetooth headphones to connect automatically, it is paired in "Devices" but when I switch the headphones on they wont connect, I have to go into Settings - Devices and physically connect by pressing the connect tab, I've tried going into "Services" then scrolling down to "Bluetooth Support Service", stopping it then restarting it, it just won't restart properly, the green "curtain" only goes about 15% accross before stopping i.e it has'nt restarted properely, any ideas!!!!
1424 views
Jul 14, 2020 at 11:04 AM

Demande Information

Bonjour,

Comment faire pour Rechercher des fichiers doublons sur un Réseau NAS

Avec mes remerciements

Courtoisement

Jacques LOGEAY

1423 views
Jul 18, 2020 at 06:14 PM

Crackling sound after few hours

Hi, thank you for your time,

After a few hours of my computer being on, all sounds from the PC will have crackling sounds. There is nothing in particular that triggers it. No specific amount of time before I start to hear it. It has been happening for quite some time now

Thank you
1421 views
Jan 09, 2022 at 06:06 PM

ноутбук Dell перестал распознавать оригинальное зарядное устройство Dell и АКБ не заряжается как раньше.

Здравствуйте!

Ноутбук Dell перестал распознавать оригинальное зарядное устройство Dell и АКБ не заряжается так как раньше.
Ноутбук был приобретен новым и я единственный владец. Раньше всё было в порядке. Установка вашего ПО и запуск всех инструментов пока ничего не дал. Я не могу понять в чём причина?
Ваш софт и фирменный софт Dell сообщает что АКБ находится в отличном состоянии. Сама Windows 7 pro показывает что АКБ подключена к З/У, но сообщает что АКБ не заряжается. АКБ не заряжается даже при полном выключении или перезагрузке ноутбука.
Как решение я вижу возможность также перепрошить BIOS. Пожалуйста, помогите решить вопрос.
Спасибо!

С уважением,
Николай
1420 views
Apr 15, 2020 at 07:08 AM

Cannot install new version of Pro v11.xxx

Whenever I get the message "a new version 11.~ is available, the download completes but will not install.
Check snip pic attached.

1420 views
Feb 01, 2020 at 05:27 PM