1897 questions

Skype cannot sign in for several time

Hi,

It's pretty offen when my Skype cannot login or I'm unable to make any calls or send messages. My connection is fine, Windows works pretty good. Is ther any way to understand wha't going on?
1143 views
Jul 30, 2019 at 02:23 PM

I want boost speed to startup when win 10 starts

I cannot get this boost speed 11 version to create a staru up buttom to check or uncheck. So, currently I must start my pc. Then start boost spped 11 and diminish to the lower tray daily. I would like to set it to Start each time my pc is turned on automatically.

I do get a failur when I try to set this auto run featur from the settings within boost speed 11. I seaprch online and cannot find an answer.

895 views
Jul 27, 2019 at 06:25 PM

Installation of Logitech Options hang indefinitely

I just bought MX ANYWHERE 2S mouse. Logitech web page insists I must have the LOGITECH OPTIONS executable to parameter the mouse. So I tried to install, but the installation does not complete.

That's it for now.

7944 views
Jul 26, 2019 at 07:34 AM

i got few problems with nmy network can u help please

hi

how are you

i need help please

i have like a lot of issues with my network ( dns - dhcp - ,,,,, etc ) a lot of them


thanks ^^
1145 views
Jul 25, 2019 at 10:17 PM

Foreign language for BootSpeed 11

Is there a french translation for BootSpeed 11 ?
If no, do you plan to translate it next?
With thanks for your answer.
cordially
Patrice Vivin

1012 views
Jul 25, 2019 at 04:33 PM

error 400

Have been getting error 400 messages lately, like a lot! Mostly I can just highlight the text in the sedarch box, press enter again and I get where I am going but this isn't right. Help!
Thanks!
Rob Green
5000 views
Jul 24, 2019 at 12:56 PM

default_error_stack

While running the BoostSpeed full system scan, it was taking forever, (around 50 minutes to get to 25% of scanning files). I checked the details and found that it was working its way through the default_error_stack files (several hundred thousand of them) in the windows\system32 folder. because of this I stopped the scan and now need to know how to get rid of these files or get BoostSped to bypass them

1375 views
Jul 24, 2019 at 07:34 AM

Need license key

I upgraded from Boostspeed 10 Pro (license key: G2AEG-XXXXX-3WNYY-XXXXX-G79JL) to Boostspeed 11 Pro. However, I did not reveive a license key for version 11. I have attached a copy of the transaction. Can you help me with this? Thanks.

5569 views
Jul 22, 2019 at 11:06 PM

Photos

Hi My photos arent displaying properly and the preview pane is gone since using the other day
Any help?
1013 views
Jul 22, 2019 at 09:25 AM

Not loading

Dashboard, one click scanner, clean up, etc.etc.etc not loading.
What needs to be done to do so?

1002 views
Jul 20, 2019 at 07:58 PM

logiciel trop lent et pas trés maniable

Re bonjour Auslogics Team,

Ne me trouvez pas trop insistant mais j'essaie par tous les moyens d'utiliser votre nouvelle version ABSP 11.
Il est trop lent,il bloque ma machine en permanence alors qu'avec le 10.24 et avant cà fonctionnait super.
Faites quelque chose dans cette direction.J'ai essaié de rajouter un ficher langue LNG français mais cà ne marche pas
avec votre nouvelle version.Pensez qu'il n'y a pas que seulement l'anglais dans le monde [L'australie est une ancienne
colonie anglaise] mais tout de même.
Salutation.r.t.

986 views
Jul 19, 2019 at 01:30 PM

pc unplugged ac adapter pc shuts down with battery charged at high percentage

my laptop has new battery, but when i unplug the AC adapter my laptop shuts down when it has a high charged percentage battery. how in settings to fix please.. oh, and my battery cannot be taken out in my asus pc
1265 views
Jul 19, 2019 at 03:46 AM

windows product

windows product ID for win 10 Pro is erroneous number as reported in system information

1250 views
Jul 18, 2019 at 01:47 AM

Windows Security - Account Protection

"Dynamic Lock is not working because Bluetooth is off."

I do not know what device to try to turn on to Bluetooth.

Thanks in anticipation.

Mike Kemp

Mobile:

Content hidden to protect privacy

1394 views
Jul 17, 2019 at 08:37 AM

Boostspeed 11?? version 10 exists already

My version of 10 expires in December 2019. Do I have take out new contract and forget about balance on version 100>>
Otherwise I have to keep version 10 until december and then switch???
regards
Eddie
Auslogics BoostSpeed 10
XXXXX-25AX7-GEWGG-9J4AA-XXXXX - expires december 2019

1063 views
Jul 16, 2019 at 05:59 AM

Paid for Pro version via paypal yesterday but no activation code sent

Hello, I paid for your pro version via paypal yesterday but have not receivedan activation code. I could possibly have given a wrong e-mail address.
Name is David Jamieson and e-mail should be *********** although I sometimes use ************ 
Can you please check what is wrong? I will have to contact paypal to stop payment if I don't get a quick answer. Thanks in advance, David JAMIESON

881 views
Jul 12, 2019 at 11:59 AM

BoostSpeed PRO not activating

I purchased BoostSpeed PRO on 5 Jul (ord#

Content hidden to protect privacy
) for $29.95 as I was an existing BoostSpeed 10 customer. I cannot get the PRO version to activate. If I go to the Auslogics store and enter the new key that was provided with my purchase, I am told that I may either use the FREE version or purchase the PRO version for $59.95! I have already done this with my status as a current customer, which entitled me to the 50% discount. Why can't I get PRO to activate? There are features that won't work without the PRO version! I have a DELL XPS 8930 x64 computer with Windows 10 version 1903 installed.

5229 views
Jul 06, 2019 at 08:51 PM

I just upgraded from 10 home to 10 pro

I recently upgraded my ASUS ROG G551JW from Windows 10 Home to Windows 10 Professional. After upgrading and re installing my apps, running some Auslogics tools, and updating my drivers. I seem to have like every Add On installed and a bunch of virtual this or virtual that, Vwifi and Vethernet. My External SSD (disk letter G) is gone, Ive always had the external SSD running Read and Write to basically have it help the computers performance. I cant Install some apps or change some setting because i will either get some kind of error or it saying that it cant be done on sysWOW32 or 64 im not sure, but something like that... I would greatly GREATLY APPRECIATE if a Tech at Auslogics can remote connect to my pc and take a look at what ever problems he may notice. I received 3 questions when I joined pro and this is my last available question and would really love to have someone who knows about computers, to take a look at it. THANK YOU. Stay safe everyone...

p.s I added one screenshot i had of one of the many problems im encountering.
1453 views
Jul 06, 2020 at 06:56 PM

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

1453 views
Oct 14, 2020 at 03:43 PM

Не работает Скайп и Outlook после установки новой версии

Если раньше после установки новой версии переставал работать скайп, то сейчас и Outlook перестал работать....
Скайп не делает звонки
А Outlook не грузится вообще....
А вроде бы раньше неплохая программа была....

1452 views
Jan 05, 2020 at 01:38 PM

selezione cartelle

Salve, vorrei sapere se nella versione registrata si ha la possibilità di selezionare le cartelle riguardo alla ricerca di duplicati o altro ?
cosa che invece non mi è stata possibile nella versione di prova del vostro "AUSLOGIC BOOTSSOEEDE11-
UTILIZZO windows 7
Grazie Massimo

1452 views
May 11, 2020 at 10:14 AM

Проблема со спящим режимом

Здравствуйте! Исчез совсем из настроек системы спящий режим, после работы программы, помогите исправить, заранее спасибо за безпокойство...

1450 views
Jan 30, 2020 at 03:31 PM

Медленно загружается

Медленно загружается, особенно Google. Что делать? Версия Windows 7 Home.
1449 views
Nov 10, 2019 at 07:11 PM

not fixed

Hi I found your website on the promise that it would sort out the 8000ffff eroor? It hasn't, can it be sorted?
1448 views
Dec 30, 2020 at 11:02 PM

Issues Microsoft Flight Simulator (FS2020)

Hi, I have been a customer of yours for a long time. I am satisfied with the software but now I need to ask a question or rather a report.
I have the license for 3 PCs, and on one PC I have the new MSFS FS2020 simulator. Thanks to the backup I restored the files. The problem is that after deep cleaning privacy, traces in applications, empty folders, registry files, Windows system files could no longer start the game. I thought to warn you and I hope that the problem is solved. Thanks and sorry. My configuration: CPU i7-8700.... Windows 10 PRO.... RAM 48 Gb.... HardDisk M2 NVME samsung 1Tb.... GPU RTX 2060.
1442 views
Oct 01, 2020 at 12:43 PM

Auslogics BoostSpeed 12 после проверки сисстемы блокирует и выпиливает AdGuard из сисстемы

Доброго времени суток. Уважаемые разработчики, я давно пользуюсь вашими программами, в том числе и Auslogics BoostSpeed. За последнее время я пользовалась Auslogics BoostSpeed 10 и всегда всё было без сбоев. 23 мая 2021 года я решила приобрести Auslogics BoostSpeed 12. С установкой программы не было проблем. Но после сканирования и выполнения оптимизации устройства у меня перестал работать AdGuard и не просто перестал, я его не могу даже переустановить. Пришлось мне переустанавливать всю сисстему заново. До этого проблем с AdGuard не было у Auslogics BoostSpeed 10. Мне бы не хотелось удалять Auslogics BoostSpeed 12 и возвращать свои средства. Помогите разобраться, что нужно сделать, что бы Auslogics BoostSpeed 12 не выпиливал и блокировал AdGuard из моей сисстемы, т.к. я давно пользуюсь этим программным обеспечением и он меня полностью устраивает (лицензия оплачена). Я бы понимала, если бы он выпиливал, но сам заменял функции AdGuard, но после выпиливания данной программы я полностью остаюсь не с защищенным интернетом и с кучей не нужной мне рекламы. Как вы понимаете меня это не устраивает совсем. Очень надеюсь на помощь в отладке вашей программы с программой AdGuard. В противном случае мне придется откатить Auslogics BoostSpeed 12 до Auslogics BoostSpeed 10 и вернуть потраченные средства. Но еще раз повторяю, я не хочу этого делать, а хочу полностью разобраться в данном конфликте программю Так обе эти программы мне нравятся.
1440 views
May 24, 2021 at 05:57 AM

battery not charging

my battery is not charging. i lost the invoice from the assus dealer in goa, india namely INTECH COMPUTERS, Porvorim, Goa. He is not giving the duplicate. checked online and saw that the warranty of this laptom expires on May 27, 2020, whereas I bought this laptop in April 2020. I smell something fishing with this dealer. took it to service centre, they say that warranty expired as above, and if at all they can help they want the invoice.

1438 views
Nov 12, 2020 at 12:01 PM

Edge Chromium

I have the new Microsoft Edge Chromium browser. Boostspeed does not recognize this browser. It will only clean Internet Explorer and the original Microsoft Edge browser. Is there an update coming with Boostspeed that will include this new browser? If so, when?

1436 views
May 17, 2020 at 02:42 PM

UsoClient

Hello Auslogics

It seems that every day I get a warning message about a new 'Daily' task being created. That task is UsoClient (see attachment). There always seems to be three occurences of this program, despite this – so I guess that it is being deleted and recreated by Windows.

No doubt this is a Windows thing, but it would be good to understand what is going on here.

Also, if I try to disable it, despite being a local admin, I get an 'insufficient privs' error (see second attachment).

If this is deemed normal behaviour and the program is trustworthy, is there a way of disabling the warning message, but just for this one program?

Thanks and regards
Phil Parkin

1430 views
Dec 28, 2020 at 08:41 AM

Disk Defrag

Hello

what are the differences between Disk Defrag Pro and Disk Defrag Ultimate ?

If I installed Disk Defrag Ultimate, can I uninstall Disk Defrag

thanks
Paul

1429 views
Dec 12, 2020 at 09:44 AM

Your help please

I called tech support to fix the follwintg problem "rquires elevation" I am still getting the same thing on numerous sites. Is there
no one that can fix this? Tried you on line solution but it does not work as described.

1425 views
Jan 03, 2020 at 04:44 AM

Wireless not working

Hi,
I ran a cleanup of the system yesterday and it siad it would enter a new driver for me. I said OK and now the wireless is not working. I have reinstalled all files that I thought may contain the information to no avail. What can I do to rsolve this?

1424 views
Sep 12, 2019 at 10:56 PM

Paired but won't connect

I've tried everything to get my Sony bluetooth headphones to connect automatically, it is paired in "Devices" but when I switch the headphones on they wont connect, I have to go into Settings - Devices and physically connect by pressing the connect tab, I've tried going into "Services" then scrolling down to "Bluetooth Support Service", stopping it then restarting it, it just won't restart properly, the green "curtain" only goes about 15% accross before stopping i.e it has'nt restarted properely, any ideas!!!!
1424 views
Jul 14, 2020 at 11:04 AM

Demande Information

Bonjour,

Comment faire pour Rechercher des fichiers doublons sur un Réseau NAS

Avec mes remerciements

Courtoisement

Jacques LOGEAY

1423 views
Jul 18, 2020 at 06:14 PM

Crackling sound after few hours

Hi, thank you for your time,

After a few hours of my computer being on, all sounds from the PC will have crackling sounds. There is nothing in particular that triggers it. No specific amount of time before I start to hear it. It has been happening for quite some time now

Thank you
1421 views
Jan 09, 2022 at 06:06 PM

ноутбук Dell перестал распознавать оригинальное зарядное устройство Dell и АКБ не заряжается как раньше.

Здравствуйте!

Ноутбук Dell перестал распознавать оригинальное зарядное устройство Dell и АКБ не заряжается так как раньше.
Ноутбук был приобретен новым и я единственный владец. Раньше всё было в порядке. Установка вашего ПО и запуск всех инструментов пока ничего не дал. Я не могу понять в чём причина?
Ваш софт и фирменный софт Dell сообщает что АКБ находится в отличном состоянии. Сама Windows 7 pro показывает что АКБ подключена к З/У, но сообщает что АКБ не заряжается. АКБ не заряжается даже при полном выключении или перезагрузке ноутбука.
Как решение я вижу возможность также перепрошить BIOS. Пожалуйста, помогите решить вопрос.
Спасибо!

С уважением,
Николай
1420 views
Apr 15, 2020 at 07:08 AM

Cannot install new version of Pro v11.xxx

Whenever I get the message "a new version 11.~ is available, the download completes but will not install.
Check snip pic attached.

1420 views
Feb 01, 2020 at 05:27 PM