1776 questions

Eratic mouse

I have just installed a new Microsoft wireless "Comfort" keyboard an mouse.Now the mouse jumps all over the screen all the time.
I have almost no control over the positioing of the pointer. Can you help?
411 views
Apr 25, 2023 at 07:17 PM

BoostSpeed11でスキャン、不具合解決をするとGoogleDriveが終了する

お世話になります。
BoostSpeed11のダッシュボードからスキャン、表示された問題を解決すると、インストールされている「GoogleDrive」が終了します。

割り当ててある仮想ドライブも消え、タスクバーのアイコンも消えてGoogleDriveが機能しません。GoogleDriveの再起動も出来ません。
GoogleDriveが終了した時点でGoogleDriveアプリのプログラム自体は削除されないので、
コントロールパネル、プログラムと機能から削除→再起動→ログイン→再インストールが必要になります。

GoogleDriveのインストールフォルダや関連すると思われるレジストリをスキャン対象から除外しましたが、この問題は解決しません。

何か良い方法があれば教えて下さい。
以上、よろしくお願いします。

363 views
Apr 25, 2023 at 02:44 AM

Clearing Privacy History issues

Every day, I start the day, running Advanced System Care, then Glary Utilities, then WiseCare 365, then Auslogics Bootspeed 13, the I reboot and then run ASC again. I have been doing this now, daily, for over 3 years (updating as they are made public). 1st run of ASC... I find privacy issues and then delete them. With Glary's... I run (in Advanced) their "Erase history" under "Privacy" multiple times until I get "Zero" issues found (sometimes up to 15 times to get a zero response). Then I run WiseCare, multipl times (usually around 6 times (main page) and then Under "System Cleaner" I usually only run each section once... sometimes though I run the "Advanced Cleaner" a few times, each time returning a different number of files found and cleaned... but never getting a "zero" found result. NEXT is Auslogics Bootspeed 13 (AB13) I run the main screen, cure the findings... and then I run the "privacy" scan again... and I have done this up to 30 times in a row. The important thing hereis... each time returns a number of files found that is different than the previous time AND there is no pattern to the numbers returned either!

Looking at the past, the Neuroquila virus (circa around 1995) was the first (as far as I know) "polymorphing" virus. It created a "sacrificial virus" to "feed" any existing antivirus program on a machine so that while the antivirus was repairing the created virus the real virus could then attack the antivirus, making it, in the future, always retrun a "no virus found" message to the user. Next, as I recall... comes the concept of "nesting" where when you remove one thing another is created as that one is eliminated.

the above are just 2 examples of why I could be getting the results, daily, that I get BUT... I have stopped these programs after just doing an initial run of each and I have, many, many times stopped them short of doing an all out cleaning and I have done many "all out cleanings" (where I run each program multiple times) and there is a large difference in my end performance of the machine. PS... I do this on all 3 of the machines I have running and NO... I am not making money with my computers... I am a 71 year old man who's retired and od this for cheap thrills and to prove I haven't yet lost my sanity... thank you very much.

Sooooo.... I'd like to buy your program... but only if there's a component in it that let's me state how many times each component within it will run before it stops running.... cause sitting here and re-running these programs for over an hour everyday... just to keep my computer operating at a decent speed (2-I.7... 16 GB Mem, 500 GB SSD, 1- I.5 ... 16GB Mem, 500 GB SSD).

What I want is something I can configure to run multiple passes of the different compnents within your software so I can set it and then go do something else while it scours, re-scourts and rescours again as many times as I want it to.

Cool?
407 views
Apr 24, 2023 at 01:11 PM

BoostSpeed 13 Ansehen der Ergebnisse

Warum kann ich bei BoostSpeed die Ergebnisse nicht lesen? Sowie ich auf "Die Reparatur abgeschlossen. Klicken Sioe hier um die Ergebnisse anzusehen" drücke, verschwindet alles. Ich konne bishe keine Ergenisse mir ansehen.
Im Voraus vielen Dank!!

Regards Hans
350 views
Apr 23, 2023 at 09:44 AM

Notification about cleaning browser cache

Hi,

I get notifications that I need to clear my browser cache.
What is the best action to do so in Boostspeed 13?

413 views
Apr 21, 2023 at 01:46 PM

Windows 11 update not recommended for my configuration

Hello! My question is this - Why my configuration is not good enough for Windows 11? Relating to the windows update message.
The hardware is not good enough maybe?
388 views
Apr 21, 2023 at 12:22 PM

how to delete advertisement

Hello

So many advertisement appear when I access the web site. I cannot concentrate on reading because of this. I appreciate if you tell me how to solve this problem.

Thank you.
462 views
Apr 21, 2023 at 10:09 AM

Is my subscription good for another device?

How many devices are covered by my subscription?

I have another laptop that I want this service on.

Guy Veasey

330 views
Apr 20, 2023 at 12:49 AM

Avira completly mess up my whole computer

Hello,

Thanks for your software, it looks great.

I am in a terrible position, Avira made a smart scan and update " windows 11 22H2 " register file while I was on windows 10.

It broke my whole OS, now I am on windows 11, I hate it. But at least I got internet back, even if my processor is still at 80% while nothing is happening.

I have to much configuration on my software (audio, advanced date management), and have a lot of work to do this week for clients. I can't just wipe my whole system it will take me at least 40 hours to reconfigure everything to be able to work.

I just found your services while comparing on internet what could help me.

I can pay for a paid plan buy I just need help fixing my register and my OS back even if windows 11 is just hell....

I don't know what to do, i suppose there is no way back, my last snapchot was 2 month ago which is way to far.

367 views
Apr 19, 2023 at 01:35 AM

Cannot Start Microsoft Outlook. Cannot open the Outlook window.

Hi there,
I was in the middle of deleting one of the 5 email addresses in my Microsoft Outlook and the laptop stopped (or this Outlook application) stopped responding for over 5 minutes so I "ENDED" the process.

Since then I keep getting this Outlook error.

I have tried the Office repair utility.
I have tried restarts.
I have your software (paid version) on my laptop but am unsure whether there is a restore point I can get to that will enable me to get Outlook going again.

Help please :)
409 views
Apr 16, 2023 at 07:42 AM

Зависание системы

Здравствуйте! После того, как установил файл подкачки на свой SSD диск(400, 2048) стала очень плохо работатать система и всё начало лагать. "Системные прерывания" ни с того, ни с сего стали нагружать систему, как и Antimalware Service Exucutable(до этого системные прерывания не вылезали в диспетчере задач, или по крайней мере я это не замечал. А о ASE я знаю) Было подозрения на майнер, так как процессор стал грузиться на 100%(даже сейчас он скачет с 90% до 40%), но когда я проверил всё через Dr. Web и ваше приложение это ничего не показало. Turbo Boost отключён .Помогите пожалуйста!
325 views
Apr 16, 2023 at 05:31 AM

chrome

my chrome video is not working
333 views
Apr 15, 2023 at 05:49 AM

Not Responding

What causes 'not responding'whether It is browsers not responding or more commonly, file folders not responding and crashing my computer but not my browsers.
346 views
Apr 14, 2023 at 11:04 PM

Licence Auslogics

Bonjour, je suis client chez vous depuis plusieurs années, si je prends la licence pro, aurais je la totalité de votre logiciel avec bien sur la défraguementation des disque SSD? ... Merci pour votre réponse.
Salutations cordiales.
André
327 views
Apr 14, 2023 at 09:49 AM

battery life

How can I extend the battery life?
337 views
Apr 14, 2023 at 07:47 AM

Win 11 , Updateannahme

Ich habe zwei Win11 Update die von meinem PC nicht angenommen werden. Wie kann ich diese löschen?

2023-04 Kumulatives Update für Windows 11 für x64-basierte Systeme (KB5025224)

2023-02 Kumulatives Update für .NET Framework 3.5, 4.8 und 4.8.1 für Windows 11 für x64 ((KB5022730))
370 views
Apr 12, 2023 at 12:02 PM

Condition of SSD

What does "Parameter in poor condition and requires attention' mean and how do I fix it please? Cheers, James
376 views
Apr 05, 2023 at 03:12 PM

slow start

Bootspeed is very slow to open on my pc.
340 views
Apr 05, 2023 at 02:53 PM

BoostSpeed reading errors

On the bottom strip of the main display on BoostSpeed there are alternating displays of some statistics for CPU HDD NET and RAM. All of these consistently show 0%. Why are they not reading?
Also I frequently get a pop-up suggeting I clear my browser cache because it contains anywhere from 23 to 46 TERABYTES of data. This is odd because I have only 3 TB of available storage on this machine.
335 views
Apr 05, 2023 at 12:18 PM

Where to find the Optimize Tab

In Auslogics Boostpeed 13 the Optimize Tab disappears in Advanced Mode after closing the app and relaunching Boostpeed 13. I tend to forget or cannot find the tool that creates the Optimize Tab. Which tool houses or creates the Optimize Tab?
310 views
Apr 04, 2023 at 04:14 AM

Problema con Auslogics Driver Updater

Buenos dias, tengo un problema con la aplicacion Auslogics Driver Update, ya solicite anteriormente me solucionen este problema, inclusive me solicitaron que reinstale el aplicativo, pero no se soluiciona este proble, por favor tengo que actualizar algunos drivers, pero se queda la PC congelada cuando va hacr la actualizacion de dichos driver, para constancia les envio fotos del problema.

1020 views
Feb 16, 2021 at 03:07 PM

Boost speed does not recognise pro

I have been using pro version for several years now it asks me to activate pro which it rquires me to pay for which is totally wrong as I renewed my subscription in 2021. It also tell me that an admistrator has blocked me opening the program, this is aloso wrong as I am the system operator and have not blocke Boostspeed. I have re- installed the program and re entered the key 3 times so far it will not work correctly as it tell me tah I don not have pro which is WRONG.
Colin Summerfield
1020 views
Jan 21, 2022 at 10:59 AM

Здравствуйте, программа Auslogics не запускается вместе с включением компьютера, как исправить?

Здравствуйте, программа Auslogics не запускается вместе с включением компьютера, как исправить?

1020 views
Apr 29, 2020 at 01:50 AM

slow running windows

do i need to change my windows ? its 10 but its very old

1018 views
Mar 08, 2020 at 12:56 PM

Start Menu Disappeared

A few weeks ago while using Windows 10 on my desktop computer, the monitor momentarily went black then came back on. But since then the Start Menu is totally missing. After clicking on Start button, an error message comes up now.

1018 views
Jan 13, 2020 at 05:11 PM

No generic, or cliche answers and then a subjective hardware ?

Please dont "mail" this in! I am realtively PC savvy, not an IT genius, but I built this PC and have a little knowledge about a lot of things but I want to know hidden or not-well-known settingsto enhance speed and performance of my PC ...so What tweaks should I implement or adjust, that BootSpeed12 will do for me, to get the fatest possible PC? IE dont tell about turning off start up apps or processes etc, I already knoiw that... and lastly...
what should be next PC build under $1000 (not including monitor) give me CPU, HDD,RAM and GPU specs
Impress me!
This is not really a right or wrong answer so pleae cosult your collegaues because it will be challenging to surprise or impress me but there are so many settings on this software that there are bound to be 'Illuminati type of stuff
1017 views
Jan 13, 2021 at 10:55 PM

Sudden switch to No Error Mode

I am using a ASUS N73S system with W10-64, Windows standard firewall and Kaspersky antivirus. All softwares are update and everything runs fine.
Working with IExplorer and Edge in parallel, suddenly the screen turns black and the system is blocked during 3 or 4 seconds, then the screen pops up again and the system reactivates in Without Error Mode. I have to reboot and the system reactivate in Normal Mode. This looks like a stability problem, but maybe a compatibility case between edge and ie.
Thank you to help me

1017 views
Nov 08, 2019 at 09:15 AM

BootSpeed 12 installation software

I just bought an additional laptop can I use my paid subscription and install it in my computer

1014 views
Mar 02, 2021 at 09:47 AM

Suggestion / Idea

Hello Auslogics

This is not a question for you, merely an idea for additional software functionality. I think it could be a great feature.

I sometimes look at Event Logs for my Windows 10 PC, usually filtering out 'Information' type logs.

There are often events there that are errors. Sometimes these errors are happening thousands of times a day, but they happen silently and do not appear to impact my day to day work. But they must be hurting performance.

But if there was an 'Analyse Event Log Results' feature in BoostSpeed, which provided helpful feedback to users about those errors and suggested ways of resolving them, I would definitely use it.

I bet it would not be easy though!

Best regards
Phil
1011 views
Nov 04, 2021 at 08:38 AM

Driver update

Hello,

Subcategory is not correct (cannot select something else), please ignore.

I get a message from the driver updater that a driver is not up to date.
It is about PnP-Monitor Lock
It says:
Outdated driver 16.10.46.576 of 21/01/2019 Remote Utilities LLC
New driver 1.0 15/06/2015 BenQ Inc.

How is it that a newer driver is outdated?
Should I install the older driver?

1011 views
Aug 04, 2021 at 02:06 PM

Cannot use keyboard Up and Down arrows in Windows Clipboard History since today.

I have been using windows clipboard daily as a part of my routine, always used to copy my contents using that. But now when i use Windows+V the Clipboard manager pops up left or right of the screen and when i use arrow keys chrome is scrolling(Copying contents to chrome).
Earlier i selected the copied contents using arrow keys and used Enter key to enter the data, Now its not working, i need to use mouse every single time.
1010 views
Sep 27, 2020 at 12:25 PM

cleaning done or not done?

Each time when I do a manual clean of: one click scanner, reg cleaner, duplicate file finder, deep disk cleaner, the page displays the following message.
This has not been cleaned since (date), Also, immediately after the internet optimiser has been run and optimised and rebooted it requires another scan to optimise straight after the reboot.
I looks as if the program does all the tasks required but does not record it as being done.
Your comments appreciated
Bill

1009 views
Sep 06, 2020 at 05:37 AM

Why auslogics boostspeed can't solve this ?

Hello. I'm a regular gamer, but when I play a game, no matter which one, my computer always crashes. Everyday, for months. I have used boostspeed 11 many times to fix this, but despite what Auslogics promised, my computer is no more stable than before. Nothing has changed. So I’m wondering what it pays to pay for software that promises to take care of our computer’s system, if it’s just basic operations that don’t solve anything. If nothing changes, I will not renew my subscription. If you need information about my hardware, don't hesitate to ask me. Thank you. Sincerely, Arnaud

1008 views
Apr 27, 2020 at 08:32 AM

Screens Blacks Out (Stops Displaying on Minor Electricity Surges from Fridge-Freezer)

Screens Blacks Out (Stops Displaying on Minor Electricity Surges from Fridge-Freezer), but only when using HDMI connection. Happens approx. every 30 mins or so, sometimes every 15 minutes.
1007 views
Nov 16, 2019 at 08:19 AM

Windows 10 Restart Stalls

I recently had to do a Windows re-install (repair technician did in shop) because of BSOD issue related to dell driver. I bought BoostSpeed 11 to try keep my PC in good operating condition and help with many of the Windows issues including fixing a restart problem. Since the re-install of windows, restart actually restarted just once. Now when try restart it just goes through the motions, on screen message says restarting windows and monitor goes dark (power is on) but restart does not happen. I wait 5 minutes and then press power button to shutdown. I repress power button to bring windows back on. Windows 10, using this method takes usually between 45 to 60 seconds.

If it wasn't for windows updates I could live with not using the restart option. However, windows update requires the restart so I expect it to fail each time there is an update. Recently did scan and did the suggested tweaks in the Maintain section of BoostSpeed 11. Any thoughts or suggestions?
1006 views
Aug 08, 2020 at 02:50 PM

Не получается запустить.

Доброй ночи.
Полную проверку системы и во время проверки я кое-что сделал, а что не знаю.
Программа не запускается а проблема в том что служба выключена...
(не удалось запустить службу nvidia localsystem container ошибка 14109)

1005 views
Dec 22, 2019 at 10:39 PM

defrag ssd

you product wants to defrag and tweak my ssd is this safe?

1005 views
May 06, 2020 at 09:29 AM

game crash

Hello. When you start any game while the program is running in the background, it crashes to the desktop. When you exit the program, there is no departure. Is this what you should do when starting games? Game optimization has been activated.
1004 views
Sep 02, 2020 at 06:27 PM

No reconoce Disco duro Externo

cuando conecto mi Disco Duro Externo, la pc no la reconoce.

1004 views
Oct 07, 2020 at 08:05 PM

Режим сна

Ноутбук периодически внезапно сам уходит в режим сна, хотя данную возможность я выключил. Происходит в любое время и в любой момент. Хоть в браузере сижу, хоть в игры играю. Резко гаснет экран и ноутбук оказывается в режиме сна из которого потом приходится выходить
1004 views
Jul 30, 2020 at 10:34 AM