1903 questions

Notices

I am the target of a very vicious hacker. A short time ago I receieved a notice from Auslogics of a new file that had recently been added into my system. I checked to understand more, then deleted it. However, I was lucky to see this notice. If I am away from my desk and a notice pops up I may miss it. How can I keep track of notices you send so I can circumvent any threats?
784 views
Dec 29, 2022 at 12:17 AM

Random ping spikes

Recently, while I play games my computer has random lag spikes for a few seconds. My computer isnt even a year old yet and just started doing it, how do i fix it?
796 views
Dec 28, 2022 at 11:54 PM

The Wireless Network Adapter cuts out

I keep losing the wifi connection while I am online. The Windows troubleshooter states the wireless network adapter has to be reset--which is does and the wifi works again...temporarily. Then it cuts out again and I go through the same drill, over and over.

What is messing with the WNA? No other device in my house using the wifi has this problem. Only my laptop I am using now.

Thanks...Shane Ostrom

799 views
Dec 28, 2022 at 08:20 PM

Boost Speed

The registry cleaner tells me it has cleaned 14000 or so items from Installed Programs. When I reboot and restart the process, i t still finds the same number of items.

Please advise.
785 views
Dec 27, 2022 at 08:17 PM

Slow startup

Good day, old person here.....

I am using Windows 10, do I need both Google Chrome AND Microsoft Edge? I sometimes receive a message from Auslogics saying I may have a privacy issue and that I should look at my privacy settings... but as there is no indication of what the privacy setting should be or what has changed, I don't know what I am supposed to be checking.

Patience and any help offered would be much appreciated!

Thanks & regards
Jacqueline Collier
763 views
Dec 27, 2022 at 09:45 AM

Empty Folder Cleaner and Windows

Does the Empty Folders Cleaner differentiate which folders should and should not be deleted in the Windows OC? The tool identifies hundreds in my C drive, and I assume those in the Windows' System, Program Files, Windows32, etc. should NOT be deleted, but I can't tell.
820 views
Dec 26, 2022 at 05:01 PM

duplicate files

Which duplicate files are safe to remove?
780 views
Dec 26, 2022 at 01:39 PM

Unable to update Windows 11 to 22H2....

My computer has stopped being able to use Windows Update to install normal updates, including Windows 11 22H2. All software and drivers are up to date. I have late generation motherboard (Asus Rampage VI Extreme), intel CPU 10980XE, and nVidia 3090. I have followed multiple scripts from the internet to clean out the software update folder. Any ideas?
770 views
Dec 25, 2022 at 08:29 PM

Löschen von Dateien

Hallo
bei mir ist eine " .pfx" Datei verschwunden. Unter Schnellzugriff wird sie noch aufgeführt. Im angegebenen Pfad steht sie nicht mehr. Was kann der Grund sein?
Herzliche Grüsse
Norbert Anderss

Antwort bitte in deutsch.
698 views
Dec 23, 2022 at 10:14 AM

Пропал сигнал микрофона

ПОсле установки программы и первоначального сканирования программа запроила перезагрузку. ПОсле перезагрузки сигнал от микрофона пропал. Ни приложения, ни само ОС не может получить от него сигнал. Хотя при поиске проблем через настройки ничего не обнаруживается.
798 views
Dec 22, 2022 at 08:47 PM

fragmented files

How do i get rid of the files that stay fragmented after defreagging ... i want to see all green or blue not red and yellow files after defrag .. are those files slowing my macjhine down and possible trojans in my system ?
720 views
Dec 22, 2022 at 07:07 PM

logiciels parasites

le lancement du courriel gmail et de google est vraiment très long.
d'autre part j'ai un une fenêtre d'information qui s'affiche de manière intempestive lorsque je suis connecté. Le logiciel qui a l'air de venir de windows, n'est pas supprimable
714 views
Dec 21, 2022 at 06:51 PM

How to allow advertisement come through Dailymotion application and website, whilest blocking advertisement traffic on every other website and application?

Dailymotion website, and Dailymotion.com website are conditioned to provide their services, under the condition the advertisement traffic is alloewd whilst providing their service.

If the advertisement is blocked, the service from dailymotion application and dailymotion.com website are not provided, due to their provisional condition of their service.

In short, how to undo the add block [advertisemnt bloc] feature from the Auslogic BoostSpeed 13?
718 views
Dec 21, 2022 at 11:21 AM

unnessasary delay

1, Why it take more than 10 to 15 minutes to open up BoostSpeed 12 ??

2, Why it takes more than 4 hours to finished the Deep Disk Cleaner ?????
687 views
Dec 20, 2022 at 02:23 PM

Rescue Center

HABE FOTO dUPLIKATE GELÖSCHT UND INS RrESCUE cENTER VERSCHIEB EN LASSEN:
wIE7WO finde ich das Rescue Center, für den Fall, dass ich die gelöscghten wiederholen möchte?
782 views
Dec 19, 2022 at 03:16 PM

ПОМОГИТЕЕЕЕ

здравствуйте что означает система прирываний
715 views
Dec 18, 2022 at 05:34 PM

Windows 11, PC Sleeps when it shouldn't

My W11 (Home edition) desktop PC has the following settings

'Power mode' set to 'Best performance' and

'When plugged in, put my device to sleep after' set to 'Never'.

Despite this, the PC goes to sleep after a few minutes of being idle, which in turn kills RDP sessions which I do not want to happen.

There must be other settings somewhere which are overriding the 'Never' setting. Please help me understand what they are and how to change them.

Thank you and best regards
Phil Parkin
763 views
Dec 17, 2022 at 12:02 PM

Bootspeed pro

I own a copy of Bootdspeed Pro. I cannot delete the Google cookies from Protect browser.
Help.

Dr. Brian Casey
907 views
Dec 17, 2022 at 01:22 AM

Programa não esta fazendo scan

Quando eu peço para fazer varredura o programa interrompe e apresenta o seguinte log
841 views
Dec 16, 2022 at 12:47 PM

SYSTEM SCAN

I have boostspeed 13 Pro. When I do a system scan, the results come back so many mb deframented, etc. But when I resolve, it only clean sonme of them. Maybe 10 mb less. It cleans less on defrag and junk. If i scan again, it cleans all. Why should I have to do it twice? Also, can I set up system scan to be automatically done? And if I can, how do I do it? Please advise.

Thank You,

Doug
gambichler5@aol.com
776 views
Dec 15, 2022 at 09:38 PM

windows random shutdown

event viewer shows kernel power error after I restart the laptop.
kindly help thank you.
1360 views
Oct 24, 2019 at 04:24 PM

Unable to download standard apps like calculator etc

I am using Windows 10 Pro Version 20H2 OS build 19042.964. recently some of the basic windows apps like Caculator, Calendar etc are not working in my system. Windows Defender firewall is also not running. Any solutions please advice.
1359 views
May 05, 2021 at 12:50 PM

Disk Defrag

Why does Auslogics Boostspeed 12 recommend doing an SSD defrag when all the experts say that an SSD drive should not be optimized because it decreases it's life span?

1359 views
Apr 23, 2021 at 12:39 PM

Cant Access app

I can access everything on my computer except for a application and winrar after updating my windows.


It shows Windos cannot access the specified device, path or file. You may not have the appropiate permissiong to access the item. I reformated my pc and its the same.

1358 views
Jun 15, 2020 at 10:42 PM

activate windows 10

I was on Insider program which loaded enterprise edition a few years ago.

When computer crashed it reloaded a windows 10 home and now wants me to activate the 10 program. I paid for a win 10 home edition but it will not accept the activation code because of the enterpirse edition I just use without the activation. I tried talking to microsoft and not any answer.

PTGinter

1358 views
Jun 22, 2020 at 01:49 AM

Driver update

Hello,

Subcategory is not correct (cannot select something else), please ignore.

I get a message from the driver updater that a driver is not up to date.
It is about PnP-Monitor Lock
It says:
Outdated driver 16.10.46.576 of 21/01/2019 Remote Utilities LLC
New driver 1.0 15/06/2015 BenQ Inc.

How is it that a newer driver is outdated?
Should I install the older driver?

1358 views
Aug 04, 2021 at 02:06 PM

error code 46362C1-0B211304-00000A09

This error code has been stopping me from opening numerous files. I cannot find any solution to it on MS error code site.
It has been driving me crazy for months now.
46362C1-0B211304-00000A09
Thanks,
Jim
1355 views
Oct 27, 2021 at 07:38 PM

Double Clicking

Lately (last several weeks) the vast majority of my on-screen selections require a 'double click' on the mouse in order for advancing. How can I correct this so movement on-screen can be accomplished with just a single click on the mouse? Could this be an associated problem with Boostspeed's notice of "Hish system resource usage detected' and I "might experience extreme PC slowdown"?

1355 views
Jan 31, 2020 at 02:56 PM

Registry Cleaner ==> Auslogic versus CCleaner

Hello from Italy,
before I founf Auslogic I used Ccleaner a lot to keep my PC in shape. Right now I still observe a diffrence between Ccleaner and Auslogic Registry Cleaner when it come to the type and number of issues the two programs do find in the Windows Registry.

Did you ever check this out and do you understand the reason why this is the case. To a lay person the Registry can or be wrong or right configured ... or is this the part where programming has it's gray zone ?

Cheers, Michael

Content hidden to protect privacy

1355 views
Nov 07, 2019 at 04:06 AM

Сброс настроек входа в систему Windows

Добрый день!
Каждый раз при использовании сканирования системы утилититой, после перезагрузки сбрасываются пароли для входа в Windows. Настройки сканирования ни к чему не приводят. Спасибо.

1355 views
Aug 09, 2021 at 03:41 PM

how to find and permanently scrub wipe erase delete WIN10 VSS/ Shadow Copy files

Have disabled VSS ok.
Can find no way to erase existing files created by VSS, and they have eaten up neary 50% of my hdd over the last year.

Any help much appreciated!

Best Regards,
Scotty :-)

1354 views
May 24, 2020 at 08:18 PM

Driver Windows...

3rd Question is regarding with Drivers for my HP PC: Usually I'm using 'Auslogics Driver-Updater to keep All my PC -Drivers Up-to-Date all the Time... but, but at the same time by the way I've used to use 'PC Help Soft Driver Updater and 'Driver- Genius as well other softwares for keeping my PC Drivers up-to-date. And now the ''Question'' is: Are There any Negative effects or affects to break my PC 'Stability or to break my PC Performance if am' I using more then one company Driver-Updaters - Software for only one PC?, or there is no need to be afraid or no need to worry of any negative effects to break my PC 'Stability/Performance and I Can use as many as I want... and as many as I wish 'Driver-Updaters I mean from different companies 'Software for my HP PC...?
1353 views
Nov 16, 2023 at 01:18 PM

Cortana

I have removed Microsoft edge and Cortana from my computer but on start up it shows in the Event Viewer that there is always 2 errors relating to searching for the Cortana package (Appx PackageSync). Just wondering if you know how I can stop my computer from looking for Cortana at all.

Regards
John
1350 views
Dec 08, 2020 at 12:25 AM

Windows 10 Reliability Monitor issue.

I am using Windows 10 20H2 version and BoostSpeed 12 new version.
Control Panel>Security and Maintenance>Reliability Monitor activated history is not available but for 1 day, no computer
reliability and problem history is shown in the graphic display. I have a lap top computer with the same setup as my desktop
and deleted BoostSpeed 12 from the laptop. The reliability and problem history started to show up on the chart. I conclude that there is something in the BoostSpeed software that is affecting this control panel issue. Got any fixes?
1350 views
Dec 30, 2020 at 04:42 AM

Boost speed does not recognise pro

I have been using pro version for several years now it asks me to activate pro which it rquires me to pay for which is totally wrong as I renewed my subscription in 2021. It also tell me that an admistrator has blocked me opening the program, this is aloso wrong as I am the system operator and have not blocke Boostspeed. I have re- installed the program and re entered the key 3 times so far it will not work correctly as it tell me tah I don not have pro which is WRONG.
Colin Summerfield
1350 views
Jan 21, 2022 at 10:59 AM

slow running windows

do i need to change my windows ? its 10 but its very old

1343 views
Mar 08, 2020 at 12:56 PM

Discounts

Hello Team!

Have been using a free version of your BoostSpeed program and liked it a lot. Thank you for such excellent software. I was wondering if it's possible to get a discount on the pro version as I would really like to use it fully.

Thanks
1343 views
Oct 29, 2021 at 04:51 PM

Sudden switch to No Error Mode

I am using a ASUS N73S system with W10-64, Windows standard firewall and Kaspersky antivirus. All softwares are update and everything runs fine.
Working with IExplorer and Edge in parallel, suddenly the screen turns black and the system is blocked during 3 or 4 seconds, then the screen pops up again and the system reactivates in Without Error Mode. I have to reboot and the system reactivate in Normal Mode. This looks like a stability problem, but maybe a compatibility case between edge and ie.
Thank you to help me

1343 views
Nov 08, 2019 at 09:15 AM

Windows 10 Restart Stalls

I recently had to do a Windows re-install (repair technician did in shop) because of BSOD issue related to dell driver. I bought BoostSpeed 11 to try keep my PC in good operating condition and help with many of the Windows issues including fixing a restart problem. Since the re-install of windows, restart actually restarted just once. Now when try restart it just goes through the motions, on screen message says restarting windows and monitor goes dark (power is on) but restart does not happen. I wait 5 minutes and then press power button to shutdown. I repress power button to bring windows back on. Windows 10, using this method takes usually between 45 to 60 seconds.

If it wasn't for windows updates I could live with not using the restart option. However, windows update requires the restart so I expect it to fail each time there is an update. Recently did scan and did the suggested tweaks in the Maintain section of BoostSpeed 11. Any thoughts or suggestions?
1339 views
Aug 08, 2020 at 02:50 PM

No generic, or cliche answers and then a subjective hardware ?

Please dont "mail" this in! I am realtively PC savvy, not an IT genius, but I built this PC and have a little knowledge about a lot of things but I want to know hidden or not-well-known settingsto enhance speed and performance of my PC ...so What tweaks should I implement or adjust, that BootSpeed12 will do for me, to get the fatest possible PC? IE dont tell about turning off start up apps or processes etc, I already knoiw that... and lastly...
what should be next PC build under $1000 (not including monitor) give me CPU, HDD,RAM and GPU specs
Impress me!
This is not really a right or wrong answer so pleae cosult your collegaues because it will be challenging to surprise or impress me but there are so many settings on this software that there are bound to be 'Illuminati type of stuff
1339 views
Jan 13, 2021 at 10:55 PM