1393 questions
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ウイルスソフトの削除

お世話になります。
ウイルスバスタークラウドをアンインストールしたのですが右下に「期間が切れていますと」広告がアップします。どうしたら良いのでしょうか。
よろしくお願い致します。
338 views
Nov 14, 2021 at 06:51 PM
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can't activate the virtualisation

i have a problem that my laptop have a legacy mode bios and i can't activate the virtualisation and i need it to run and android emulator for some programs that don't work for me because i have 32bit systeme .
thank you
324 views
Nov 13, 2021 at 05:31 PM
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slow ram

I have tried several times to speed up my computer, but to no avail... I am not very technical, so that doesnt help... the main problem is there are apps that make the screen just stop, and lag for a while... please help
345 views
Nov 12, 2021 at 03:52 PM
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Windows 11

I have just purchased a new Windows 11 laptop. Can I run Boost Speed etc on this and how can I transfer the licences?
Thank You
391 views
Nov 11, 2021 at 11:39 AM
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task manager

i'm unable to get into the task manager. everytime i try to load it is get an error message
418 views
Nov 11, 2021 at 02:17 AM
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To TRIM or to Defrag? Or Both!!??

I have two WD 3.6Tb external USB3 drives for backups and storage. These are both deffo HDD! I have discovered that they are TRIM enabled ... BUT, you don't trim HD's, do you??? I have had had trouble with them in the past due to increasing slowness and defragmentation. Sometimes Defrag Ultimate just couldn't finish a HDD defrag or gave up and stood still, but didn't crash either! Defrag Ultimate treats them as HDD's, but I am wondering if actually SSD Trimming them and then HDD Defragging them might solve or reduce my problems. But, I don't want to try this if I am going to damage them. So how should I treat them generally and within Defrag Ultimate

Confused.

Simon F
380 views
Nov 10, 2021 at 02:26 PM
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Won't allow install

I hated too waste a question, I'm running version 12.0.0.4.
When i try to update to newer version 12.2.0.0 the screen blinks off and then back on.
I have tried the two arrows lower rignt corner only blinks and returns to same window i'm on.
When i go too tools and use the update button i geet the same result, flash on screen and back to same screen.

576 views
Nov 08, 2021 at 04:36 PM
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отказ работы мыши и клавиатуры при установке системы

...при установке второй системы (windows7), при уже существующей (windows10), на отдельный диск, после загрузки BIOS, мышь и клавиатура перестаёт работать. Что бы Вы посоветовали?
371 views
Nov 07, 2021 at 07:23 PM
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Icone

Bonjour,

Malgré après avoir réaliser une optimisation de mon disque dur l'icone dans la barre de tâches reste en rouge. Que cela veux dire et comment résoudre pour le mettre en vert

Cordialement
Denis Schmitt

452 views
Nov 07, 2021 at 04:32 PM
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Проблема с командой "Спящий режим"

Вместо команды "Спящий режим" выполняется "Перезагрузка".
479 views
Nov 07, 2021 at 11:44 AM
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сообщение от Auslogics

Появляется табличка "Обнаружено высокое потребление ресурсов". Что делать?
416 views
Nov 07, 2021 at 11:34 AM
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загрузка Windows

Очень медленная загрузка Винды
415 views
Nov 07, 2021 at 11:29 AM
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Roaming Folder

I have 70 GB of data on my c:/user/AppData/Roaming folder. I have a space issue because my Win11 OS is insalled on a M.2 SSD drive with 120GB. I've moved the My Documents folders to a standard 2TB drive and told windows to install all apps on the large drive. I would like to keep the OS boot disk limited to windows only and make my boot quick!

Any tools in Auslogic that would address cleaning up my /appdata/Roaming data?

Thanks for your help.
Darian
366 views
Nov 07, 2021 at 09:44 AM
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DNS server

Hi! Thanks for the help! I would like to change my local DNS server to a faster one! I have used Namebench to scan for one but the Auslogics app blocks my upgrade. Can I tempoarily disable Auslogics to change the server or must I uninstall the app then reinstall it after I get a new DNS server? I always do a network scan to set the perameters which does help but it help to get a better DNS! What can I do? Thank You, Craig Stone Jackson Ca.
495 views
Nov 06, 2021 at 06:47 PM
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Tab Crashes when go to Look at Report from Deep Disk Cleaner

After I run my Auslogics Boostspeed (makes a backup). I go to look at report and get error "Gah. your tab failed" What/Why does this happen? I don't know how to attach the report. Sorry (Old Lady)
373 views
Nov 06, 2021 at 04:44 PM
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Activate My Windows for Free

How do I activate my Windows for free or update it?
377 views
Nov 06, 2021 at 01:17 PM
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Startup issues

Sometimes I need to restart my pc several times to cause Windows to fully load. Sometimes it accepts me as the user but then shortly the screen goes blan. The hard drive indicates actions are happening but after 15 minutes screen is still blank. Then the next restart it may fully load Windows. Is there a way for me to find the cause of the issue?
Thanks, Michael.
409 views
Nov 04, 2021 at 02:38 PM
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Suggestion / Idea

Hello Auslogics

This is not a question for you, merely an idea for additional software functionality. I think it could be a great feature.

I sometimes look at Event Logs for my Windows 10 PC, usually filtering out 'Information' type logs.

There are often events there that are errors. Sometimes these errors are happening thousands of times a day, but they happen silently and do not appear to impact my day to day work. But they must be hurting performance.

But if there was an 'Analyse Event Log Results' feature in BoostSpeed, which provided helpful feedback to users about those errors and suggested ways of resolving them, I would definitely use it.

I bet it would not be easy though!

Best regards
Phil
389 views
Nov 04, 2021 at 08:38 AM
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Мой Сканер

Вопрос не о Spotify а AutoLogics BoostSpeed 12 Можно ли исправить определенные ошибки а не нажмиать Исправить Все?

346 views
Nov 02, 2021 at 04:05 PM
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Whatsaap bussines desktop solamente en esta pc.

Buenas Noches.
Si es posible solicito consejo para saber porque whatsaap bussines desktop se cierra al llamar desde esta pc.
En otras pc no ocurre lo mismo.
Tods mis programas son legales.
Saluda atentamente.
Orlando Barrionuevo

384 views
Oct 31, 2021 at 11:26 PM
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GENERAL QUESTION

what is the difference between Auslogics Disk Defrag Ultimate AND Auslogics Disk Defrag Pro???”

1177 views
Jan 13, 2020 at 10:40 PM
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driver updater

when i run driver updater i lose keyboard capability on my ms surface.
I had to undo the updates to regain use of my keyboard.

1145 views
Feb 14, 2020 at 06:09 PM
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copy and paste

Generally, copy and paste do not work with mouse druppin a meny. Now, I have to use tne keyboar,Control "c" to copy and control.'V' to paste. this has slowed my ompute use condiderably.
somtimes I can see a quick flas of the menu, but it disppears befoe any action can take place.
Any help to correct this would be appreciate. Thank You

1134 views
Feb 28, 2020 at 05:26 PM
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ATOK ジャストシステム契約管理エージェント「管理のサービス」が停止になってしまう

ワンクリックでスキャンしたのち、ジャストシステム契約管理サービスが停止になってしまう。その度に、コントロールパネルからサービスへと開いて、「サービスの起動」を開始しなければならない。これをコントロールパネルからのサービスを開かずに、常に自動にするようにするには
どのように対処すればよいか。
1100 views
Jul 20, 2020 at 03:51 AM
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keyboard is working intermittently

I did some tweaks using Aulogics BoostSpeed 11. My keyboard is now working intermittently, but I'm not sure what tweak may have caused that. I will be typing and it will just stop recording my keystrokes for a few seconds, so I have to wait for a few seconds until the keyboard starts responding again. I have a new HP Envy laptop. Any suggestions? Thanks a lot.

p.s.: on the dropdown above for device, it gave me four options. I just selected what I think is the right one

1066 views
Jun 06, 2020 at 05:19 PM
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Не работает микрофон

Добрый день.
После очистки и оптимизации компьютера с помощью Auslogics BoostSpeed перестал работать микрофон - и встроенный, и в любых наушниках. Система его видит, во всех настройках разрешено его использование, но на звук никак не реагирует.
На всякий случай прикладываю скрин менеджера программы - в заблокированных файлах есть куча файлов, связанных с драйвером звуковой карты Conexant, после исключения их из списка блокировки все равно не работает. Все это время звук в наушниках и без них есть.

1065 views
Jan 28, 2020 at 06:29 AM
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Auslogics Blocked by User Account Control

Hi

Please can I ask for your help as I cannot access my Auslogiccs BoostSpeed 12 on my computer? I get a flagged message that User Control Account has blocked access.

Can I take this opportunity to wish you and your colleauges and families a great New Year.

Kind regards
Trevor
1062 views
Jan 21, 2022 at 03:50 PM
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ESENT Help.

svchost (3804, R, 98) SRUJet: New log file cannot be created because the database cannot write to the log drive. The drive may be read-only, out of free disk space, misconfigured, or corrupt. Error -1032.
svchost (3804, R, 98) SRUJet: An attempt to create the file "C: \ WINDOWS \ system32 \ SRU \ SRUtmp.log" failed with the following system error: 5 (0x00000005): "Access is denied.". File creation will fail with error -1032 (0xfffffbf8).
1036 views
Feb 25, 2021 at 10:36 AM
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Computer Freeze on Restart and Shutdown

Hello,

Everytime I sleep my computer instead of shutting it down and then go back on later to use it and then shut it down it freezes while loading the shutdown. Same thing when I go to restart it. When I don't sleep it before shutting it down it shut's down/restarts without any issues.

Sometimes it says, "Windows has ran into an error, please wait while we send the error report :)". And at the bottom of this page it says please tell your computer expert (something like that) the following: Memory_Management Error 004. After the this page reaches 100% (for sending error report) it just freezes.

The only way I can shut down my computer when all of the above happens is holding the power button down.

Eli

1030 views
Mar 29, 2021 at 02:21 AM
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my internal speakers are not working anymore

Hi, After purchasing and downloading auslogics boostspeed, driver update, defragmenter and anti-malware, my windows 10 laptops interal speakers are no longer working or even being detected by my computer. I have no idea how to fix this to get them re-enabled. Please help!!

1030 views
Feb 03, 2020 at 04:25 PM
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Перестал работать микрофон после использования программы

Здравствуйте, после использования программы перестал рабоать микрофон, приложения его не видят. В настройках микрофона он включен, но когда нажимаю прослушать с утройства, там тишина. браузер тоже его не видит, дискорд предлагает поменять устройтво, но толку от этого тоже нет. Драйвера уже удалял и ставил заново, проблемы не решило

1027 views
Mar 27, 2020 at 09:03 AM
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Malware

Does Auslogics Boostspeed 12 detect and remove Malware? Or do I need to purchase Auslogics Malware software?

1011 views
Jan 16, 2021 at 05:14 PM
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computer not turning on

my computer turning on and turning off

cpu fan not spnning but other fan are spinning

i cleaned the fan but also not spinning

I tried other cpu fan but also not spinning

cannot boot into the windows
1010 views
Jul 22, 2020 at 07:36 AM
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Shut and Restart

Can you try and establish just why I cannot shutdown or restart my desktop Windows 10 2004 64-Bit? I get a BSOD with error message of driver power state failure
1009 views
Jul 07, 2020 at 11:52 AM
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No thumbnails

I have WIndows 10 that is up-to-date. It has suddenly stopped displaying thumbnails of pictures (jpeg). It seems that t his is a common problem. I have taken several recommended procedures (from https://www.windowscentral.com/how-reset-thumbnail-cache-windows-10) to overcome the problem without benefit.

Can you help?
1006 views
Mar 24, 2021 at 05:13 PM
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64 bit operation

when will there be a 64 bit program? 32bit on new faster machines is slow

1002 views
Jun 03, 2020 at 11:19 AM
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アプリが 使ってると壊れる

更新していくとなのかは わかりませんが
アプリが壊れていきます

なにが原因かわかりません

前のパソコンでも同じような症状があり
それがやで 買い換えました

買い換えたばかりなのですが
またアプリが壊れていくという現象が起きています
仕方ないので Windows入れなおしました

999 views
Mar 11, 2020 at 01:27 AM
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Adding WiFi to HP EliteDesk G2 TWR that does not seem to have WiFi built-in

I have HP EliteDesk G2 TWR with motherboard specs per below. I need to have WiFi as a back-up to existing LAN hardwired internet connection. It does not seem to have WiFi as option built-in. I bought Netgear Model A7000 AC1900 WiFi USB adaptor, and i installed software etc,,, but that does not seem to work either. Per motherboard specs below there would appear to be two open slots available.

1. Any suggestions as to getting the external WiFi USB adaptor that I already bought to work?

2. or do I need to get/install some sort of PCI wifi adaptor/card?
Or what... help?

Slot3 / X1PCIEXP2: Available
Slot4 / X4PCIEXP: Available


Name, Value
Motherboard
Manufacturer: HP
Product: 8053
Version: KBC Version 05.39
Serial Number: PESUC0ECY9Y2X0
Ports: 38
Slots: 4

Ports
Port Connector 0: Keyboard Port
Port Connector 1: Mouse Port
Port Connector 2: Serial Port 16550A Compatible
Port Connector 3: Serial Port 16550A Compatible
Port Connector 4: Video Port
Port Connector 5: Video Port
Port Connector 6: Video Port
Port Connector 7: Network Port
Port Connector 8: Audio Port
Port Connector 9: Audio Port
Port Connector 10: Audio Port
Port Connector 11: Audio Port
Port Connector 12: Audio Port
Port Connector 13: USB
Port Connector 14: USB
Port Connector 15: USB
Port Connector 16: USB
Port Connector 17: USB
Port Connector 18: USB
Port Connector 19: USB
Port Connector 20: USB
Port Connector 21: USB
Port Connector 22: USB
Port Connector 23: USB
Port Connector 24: 8251 Compatible
Port Connector 25: 8251 Compatible
Port Connector 26: 8251 Compatible
Port Connector 27: 8251 Compatible
Port Connector 28: 8251 Compatible
Port Connector 29: None
Port Connector 30: None
Port Connector 31: None
Port Connector 32: None
Port Connector 33: None
Port Connector 34: None
Port Connector 35: None
Port Connector 36: None
Port Connector 37: Keyboard Port

System Slots
Slot1 / X16PCIEXP: In Use
Slot2 / X1PCIEXP1: In Use
Slot3 / X1PCIEXP2: Available
Slot4 / X4PCIEXP: Available

BIOS Details
Name: N01 Ver. 02.47
Manufacturer: HP
Version: N01 Ver. 02.47
Copyright: HPQOEM - 0
Date: 4/28/2020
Size: 16,384 KB
988 views
Sep 16, 2020 at 05:48 PM
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Slow

Why is my device running slowly??

988 views
May 20, 2020 at 07:12 AM
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Ne liste pas les points d'accès !

Bonjour,

Sûrement dû a une optimisation, je ne vois plus la liste des réseau WiFi !

Quel service et comment le redémarrer et le laisser actif, le remettre par défaut svp ?

985 views
Apr 13, 2020 at 05:42 PM