1897 questions

about mouse

my pc keyboard and mouse is not working properly
1164 views
Oct 24, 2020 at 06:27 AM

ask

i have licence for home version
and i install pro version
how can i back to home v
1134 views
Oct 23, 2020 at 04:28 PM

Logitech C920s

I have a Logitech C920s webcam. Everything was working perfectly fine until Wednesday evening. At that time I started doing a bunch of maintenance within BoostSpeed. Something in my system was changed, and now I get a BSOD whenever I boot my computer when the webcam is plugged in. If I remove the webcam from the USB port, then the computer boots fine.

I've run two different anti-virus programs (including your Anti-Malware) and I also have your driver updater. Plus I made sure that I have the latest version of Logitech's LogiCapture software. And it does not appear that there were any Windows updates (other than Defender) since last week.

So...at this point I cannot use my webcam and I'm fairly certain it was due to some change made within BoostSpeed.

Please help me fix this. Is there an audit log in BoostSpeed that shows what settings were changed?
1230 views
Oct 23, 2020 at 11:28 AM

WIndows Security closes when opened

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

1160 views
Oct 22, 2020 at 01:19 PM

PROVING

How to prove my performance specifically that mu processor is from type U
my device is : core i 7 8th gen
ram 8 GB
hard HDD 1TB
hard SSD 500 GB
NIVIDEA GEFORCE MX130
1102 views
Oct 22, 2020 at 01:46 AM

立ち上がり時間が掛かるようになった事への質問

当初起動時間が15秒程度でしたが、今は40秒程度掛からないとwindowsが立ち上がらなくなっています。立ち上がりの時間短縮の方法は、ありますか?
1217 views
Oct 20, 2020 at 06:43 AM

Dudas

¿Qué hacer si mi windows se traba?
¿Qué hacer si mi windows tarda mucho en apagar y reiniciar?

830 views
Oct 19, 2020 at 05:28 PM

Microphones disabled

After I installed Auslogics and ran all the tests, my camera and microphone were disabled. I managed to turn the camera back on but not the microphone even after going into my Privacy settings and enabling it. It happened on both machines, one with a Logitech headset and the other with a Jabra 510 speaker. Both microphones are still not functioning. Please advise. I am running Windows 10 on both desktops.
1252 views
Oct 16, 2020 at 04:14 PM

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

1453 views
Oct 14, 2020 at 03:43 PM

Unable to make screen lighter or darker

I don't remember what I did when I used the Auslogics BoostSpeed 11 free version. I can't recover the previous windows versions, because they were deleted. I went to the recovery center and it didn't help me with retrieving my lost files. Prior to trying this software, I was able to control the brightness of my screen. I have tried to load the HP graphics, and it says that my computer doesn't meet the requirements.
1239 views
Oct 14, 2020 at 09:09 AM

Skipped traces

Lanovo with windows 10

Just upgraded to latest BoostSpeed 11 and have a problem I NEVER had with the precious version ~ 245 traces in the broswer SKIPPED! Made repeated attempts, alwys 245 skipped! Not good!-

PS, forcing a "Subcatagory" selrection makes ZERO sense. the categoriars are inane!

1124 views
Oct 12, 2020 at 10:59 PM

audio

Perchè quandop accendo il pc l audio non funziona?Devo sempre disabilitare i suoni?grazie

1003 views
Oct 12, 2020 at 01:42 PM

Word Document Files

Does your Duplicate File Finder work only on image, video, audio, archives and application files?
How to find duplicate Word document files, pdf files etc ?

1497 views
Oct 12, 2020 at 04:46 AM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
867 views
Oct 09, 2020 at 06:24 PM

Desktop

I have lost my icons on the desktop!
1095 views
Oct 08, 2020 at 02:28 AM

No reconoce Disco duro Externo

cuando conecto mi Disco Duro Externo, la pc no la reconoce.

1301 views
Oct 07, 2020 at 08:05 PM

Как корректно обновить программу Auslogics?

Здравствуйте. Сегоодня вышла новая версия программы и возникает резонный вопрос - как установить обновление? Придется полностью удалять старую версию (с помощью спецпрограмм типа Revo) и устанавливать новую? Или есть еще другой вариант?

979 views
Oct 07, 2020 at 08:12 AM

Lock-screeen blury

Hello!
When starting my computer (or when locked) I'm allways directly prompted for password or pin, whith a blury picture in background.
However I like those beautyful pictures and would like to see them clearly prior to logging in. What to do?
/Björn-Ove
1250 views
Oct 05, 2020 at 09:43 AM

Window.old folder

Hello¨
The PC had Update to 2004 Versione, now has the PC ond big 30GB Windows.old folder. why can i the folder delete
1252 views
Oct 05, 2020 at 07:31 AM

Lost Hystory


Why I lost my all hystory on Chrome after clean up with BoostSpeed11?

How disable cleaning/deleting hystory and cache in tyhe app?

1047 views
Oct 05, 2020 at 02:13 AM

window 32

window32 ne répond et ne travaille plus, que dois-je effectuer pour y remédier ?
1154 views
Jan 02, 2021 at 02:52 PM

Start up items

Sometimes I get a notification that a new item has been added to my start items, but the note gives no hint about what it is. Not very helpful.

1154 views
Aug 06, 2020 at 12:16 AM

いつもエラーが出て困っていて、このソフトで解消できるようになりませんか?

ファイル C:\Users\BAMOTO\Desktop\●●画像●●\新しいフォルダー (6) のバックアップ中に問題が発生しました。
エラー:(STATUS_WAIT_2 (0x80070002))

バックアップとるとこのエラーが出てバックアップに支障が出ています
どうにかなりませんでしょうか?
ネットで調べてもこれと言って解決策が見つかりません

このエラーがこのソフトで解消できるようになればよいのですが
よろしくお願いします
1154 views
Apr 16, 2022 at 01:54 AM

Несовместимость Auslogic BootSpeed 11 и противовирусных программ:ESET Internet Security версии 12.2, Dr.Web

Установленная у меня лицензионная программа Auslogic BootSpeed 11 постоянно конфликтует с программой ESET Internet Security версии 12.2, а программа Dr.Web Curelt! просто удаляет Auslogic BootSpeed 11, как несущую угрозу компьютеру (вирусная угроза!). Прошу Вас разовбраться в этой проблеме. С уважением, Шишков Руслан Владимирович

1151 views
Dec 10, 2019 at 03:49 PM

Not Working

How to fix microphone not work
1151 views
Aug 14, 2020 at 06:55 PM

Auslogics Shell Extensions and Startup

I recently looked into the Auslogics Startup Manager and Shell Extensions and I was alarmed to discover that 2 programs are listed as Dangerous. I have checked the web which lists these 2 program as 58% malicious. The programs relate to the Motherboard hardware installation. They are ASUS.com and atkexComSvc.exe. According to the various web sites the way to remove them is to go to Control Panel Programs and Features and to uninstall. But on my configuration they are not listed in the program list. Auslogics reports them as Dangerous. How do I use Auslogics to disable/remove/unistall?

1150 views
Sep 30, 2020 at 05:43 PM

Pro Version

Why won't my system allow me to upgrade to Pro Version? I have started getting a message - An Administrator has blocked you from using this App. That's not righty because I am the administrator and have checked my settings and can't see anything wrong. I have re-installed program and un-installed a few things that might be causing conflict and still can't find problem.
1150 views
Jan 24, 2022 at 10:02 PM

Defrag an SSD

I have been told not to defrag an SSD. Damage can result. True? If yes, how do I disable from Scan in BS!@?
1148 views
Dec 10, 2020 at 10:57 PM

archivos duplicados

como eliminar archivos duplicados
1148 views
Nov 10, 2020 at 11:53 AM

Upgrading Windows Vista to 10

I have an old Vista laptop and it's pretty slow. Can I upgrade it to Windows 10? Can I use BoostSpeed on Vista?
1147 views
Nov 18, 2020 at 03:42 PM

windows 10 up grade

how can I upgrade my windows 10 desktop from 32 bits to windows 10 64 bits without loosing any datas.

1146 views
Mar 28, 2021 at 11:08 AM

languages









in which languages ​​is auslogics available?

1146 views
Oct 17, 2019 at 05:21 PM

Bluetooth device

My handsfree blue tooth device will connect but the sound will still go through the computer's speaker and not the bluetooth. What is causing this?
1146 views
Aug 11, 2020 at 04:09 AM

i got few problems with nmy network can u help please

hi

how are you

i need help please

i have like a lot of issues with my network ( dns - dhcp - ,,,,, etc ) a lot of them


thanks ^^
1145 views
Jul 25, 2019 at 10:17 PM

Wi-Fi

On HP's laptop, the wi-fi module disappeared. The drivers are in place, the device works fine, but there is no way to turn on. Shows one mode "on the plane" and all. how do I get it back?

1145 views
Dec 04, 2019 at 08:38 AM

сбои на ПК

некоторые игры не запускаются или показывают ошибка приложения
1145 views
Jan 11, 2021 at 10:00 AM

Using Dedicated Graphics Card

Hello there,
I've got a problem with switching to my dedicated graphics card. For some reason games like CS:GO tend to run on integrated graphics. I've tried everything such as going to Nvidia Contol Panel and choosing cs:go, and setting it on my Nvidia card. When I go to Graphics settings and choose CS:GO it says Intel(R) HD Graphics 3000 for Power Saving and High Performance (which it shouldn't be like this) . I've installed the latest version of my Nvidia Card ( which is 391.35). The only way I can use my Nvidia Graphics for CS:GO is that I have to disable Intel(R) HD Graphics 3000 in Device Manager (which then I'm limited to 60HZ and can't change color settings)
I'm using an Asus Laptop( Asus K53SV)
Here is some information about the hardware that I'm using:
Geforce GT 540M
Intel(R) HD Graphics 3000


I hope you guys can help me with this and have a good day :)

1144 views
Dec 28, 2020 at 11:45 AM

Unzulässige Funktion

Guten Tag

Seit der letzten Reinigung mit Auslogics - empty folder cleaner - habe ich diese Fehlermeldung auf dem PC.

Der PC funktioniert sonst einwandfrei.

MfG
Ch. Rütimann

1144 views
Jan 17, 2021 at 09:33 AM

Speech Recognition in Word

Hi,
I am not able to set up Speech Regocntion or dictate.
What do I need to do? Keep getting language recognition dialogue although everything says it is set to English (UK).
Best,
Adrian

1144 views
Jan 17, 2021 at 06:09 PM

Windows Defender Disable Remove

I WOULD YOUR HELP REGARDING REMOVE WINDOWS DEFENDER BECAUSE MY LAPTOP GOES VERY SLOW WHEN IS ON
THANK YOU
SAKLIS DIMITRIS
1143 views
Feb 12, 2021 at 08:25 AM