1859 questions

Windows 11

Will BoostSpeed 12 Pro work using Windows 11?
Any known problems using wndows 11?
911 views
Dec 30, 2021 at 03:20 PM

msedge.exe

Wenn ich nach einem Systemscan durch Auslogics den Button für die möglichen Reparaturen drücke, erscheint die Aufforderung, bestimmte Apps erst abschalten zu lassen. Dafür wird fünfmal msedge.exe aufgezählt. Drücke ich den Button, der diese Anwendung(en) schließen soll, folgt die Mitteilung, das sei nicht möglich, ich solle es manuell machen. Alternativ kann ich anklicken, die Sache zu ignorieren.
Frage 1: Wenn ich es ignorieren kann (und gleich fünf mal), wofür ist es wichtig?
Frage 2: Wie schaltet man msedge.exe manuell ab?
899 views
Dec 29, 2021 at 05:48 PM

Auslogic Defrag Issue

Defrag hung up on file C:\$Extend\$UsnJml:$J

Went from 3.8% to 13.30% completed and took over 22 hours as you can see in the screenshot attachment.
How can I get defrag around this issue so it can complete the optimization?

Thank you
Dennis Miller

Content hidden to protect privacy


P.S. Why isn't Auslogics a subcategory option?

790 views
Dec 28, 2021 at 03:30 PM

Laptop slow on startup

Hi there,

I have a new laptop with a high spec. However, for the first hour each day, it runs as slowly as an old 486 machine, then suddenly it catches up with itself and runs superbly all day.

I've checked everything:
Programs in the Start menu
ESET and OneDrive behaviour
Updates behaviour
BIOS settings
Everything I can think of and a hundred things I've learned about...

I've uninstalled some of the programs, but now I'm thinking I should uninstall everything and reinstall Windows 10.

Any ideas before I try the Windows 10 reinstall?

NOTES (1) I did try the upgrade to Windows 11 when I first got the machine, however, I didn't like it and went back to Windows 10; it was slow in the short time that I ran Windows 11 too, so I don't konw if that means something, like maybe it's a hardware issue? (2) It was a demo machine in the store where I bought it.
856 views
Dec 27, 2021 at 11:14 AM

Auslogics BoostSpeed 12について

「Auslogics BoostSpeed Pro12」「Auslogics Driver Updater」と「Disk Defrag Ultimate」のボタンがありますが、インストールすると別途、料金が発生するのでしょうか?
859 views
Dec 24, 2021 at 11:25 PM

comment rendre lle pc intelligent ?

comment rendre lle pc intelligent ?
1099 views
Dec 24, 2021 at 08:42 AM

ignoring cache and thumbnails

Hi guys,

I want BS 12 to ignore clearing/deleting image thumbnails and chrome cahe.

How do I do that?

Please let me know

Regards

Luis
639 views
Dec 23, 2021 at 10:57 AM

freeing Memory usage

Hi Guys,
I have noticed some apps reserves too much memory for itselfs like Google Chrome,
is it possible to get Auslogic Bootspeed 12 to free some of the memory on a regular basis, for example when it reaches 85% of usage?

also it would be nice to improve memory and CPU by disabbling things that are not required when we want to get out more performance from our PC,

The BS12 RAM and CPU optimization seems to be going into that direction, but require a little bit of more control over processes?
839 views
Dec 23, 2021 at 10:00 AM

Windows search indexer

Hi there,
Windows search indexer seems to be taking forever to finish.
I have restarted the process, limited the number of files to index and even disable the AV to allow indexer to index faster.
But after a while it comes back and keeps eating away between 60% to 24% of CPU

Any fix for that? runing on (win11 64 bits.
1083 views
Dec 22, 2021 at 08:44 PM

Right Click opens very slowly

Right click on file explorer options (such as copy) takes forever to load. Right click on any file takes forwver to load options.

Tried to purchase Boostspeed Pro but website would not advance to chaeckout?
966 views
Dec 19, 2021 at 10:14 PM

I am unable to switch to keyboard Chinese Input Method after using Auslogics BootstSpeed

After using the Auslogics BootstSpeed and the function of cleaning the Registry files, I found that I am not able to switch back to Chinese input method anymore and I can only type in English. I tried to type the hotkey "Left Ctrl +Shift", nothing happened. I tried "Ctrl + Space" or "Win + Space", also nothing happended. The small icon at shows "EN" at the bottom right corner was disappeared (see attached).

I tried to find the file "ctfmon.exe" and excute, but it doesn't work. I tried to add this command at the startup, it also doesn't work.

I tried to delete the language pack and reinstall, it also doesn't work.

The only moment that I can see the langauge menu comes out again is that when I was in the situation of "User Account Control" when the computer requires administrator status to run some program (see attached).

I am pretty desperate and really need your help. Thank you!
872 views
Dec 18, 2021 at 04:41 AM

internet hızlandırma yaptıgımda hızım düşüyor

internet hızlandırma yaptıgımda hızım düşüyor 50 mbits fiber internetim var manuel ayarları bilmiyorum yardımcı olurmusunuz acaba?
893 views
Dec 17, 2021 at 03:23 PM

Right click slow

How do I go about fixing the right click in windows 10 using your basic program?
1108 views
Dec 16, 2021 at 05:10 PM

boite mail

Bonjour j aurais besoin que vous m aidiez , je peux ouvrir ma boite mail depusi plusieurs jours la page était a a s'ouvrir donc je me deconnectais je remettais mon identifiants et mot de passe mais ce matin pu rien l ordi ne me donne pu la page poiur mettre ces infos martine_viellet@sfr.fr
817 views
Dec 15, 2021 at 09:54 AM

Auslogics Boostspeed 12

My computer is a 64 bit machine which can run 32 bit programs. My computer is running Boostspeed 12 using 32 bit versions of all its programs instead of the 64 bit version. Is this the reason why my computer is taking over an hour to startup in the morning with the disk using 93% to the usual 100% all the time? Or, is the problem due to too much disk thrashing since it appears that all the startup programs start up immediately instead of being staggered per the scheduler? This problem started when I had to uninstall Boostspeed 12 and reinstall it per the Auslogics support person.
907 views
Dec 14, 2021 at 05:32 PM

Gah. Cannot access Report

I have not been able to view any of the reports in the Auslogics software. I just get a blank window in Foxfire.
820 views
Dec 13, 2021 at 06:38 PM

connesione internet

percke qando scanziono con autologics la connesione wifi non si connette
831 views
Dec 11, 2021 at 07:00 PM

Auslogics BoostSpeed software itself

I have BoostSpeed perform Dashboard, Disk Defrag, Protect. Internet Optimizer and other checks by schedule. All is good.
However, directory "c:\ProgramData\Auslogics\BoostSpeed\12.x\Reports" becomes cluttered with .html, .xml and other reports produced by these various check tools.
How can I set BoostSpeed to automatically clean up after itself by deleting ancient reports over some arbitrary age? There's about a Gig of files in this directory on this machine and some 3Gb on another.
919 views
Dec 06, 2021 at 07:49 PM

Scanning shows hard drive disc error

Can BoostSpeed 12 perform disc repair? If so, how?
820 views
Dec 04, 2021 at 08:19 PM

random shut down of my laptop

recently my sony vaio laptop strted shutting of randomly. can you help.
866 views
Dec 03, 2021 at 09:18 AM

Запретить windows кэшировать в mapping file

Добрый день. Иногда падают игры, с ошибкой на нехватку оперативной памяти. Проблема в том что WIN10 уводит в кэш слишком много памяти. На скриншоте 1.6гб+, но это после чистки. было 10гб.
Используя RAMMap.exe выявил что те 10гб были схаваны Mapped File: standby. Почистил. но сейчас опять память утекает..
как можно отключить это недоразумение?
Служба SuperFetch отключена. Что еще может жрать память и не отдавать её?
1064 views
Nov 12, 2020 at 02:19 PM

edgeが機能しなくなろ

再起動後にedgeが毎回機能しなくなる対応策をを教えてください。
1063 views
Jun 16, 2021 at 09:10 AM

Suggestion to mute certain notifications

I have an anti-virus program that always run and notified by Boostspeed (an item just added into.... start-up), "C:\Program Files\Bitdefender\Bitdefender 2017\bdagent.exe" , in the Registry/run of the Startup Manager. How can I mute this particular notification from poping up? It is too frequent.
I suggest an exception based notification where we can right-click a particular line in the Startup Manager to mute the message, but still allow it to execute (on startup).

thank you, hoping this feature will still be in version 12.

By-the-way, I could not find "Bitdefender" in the subcategory drop down list for this subject.

1063 views
Jan 14, 2021 at 08:24 AM

Некорректная работа со сторонним ПО

Здравствуйте.
Пользуюсь Auslogics BoostSpeed недавно. Еще не во всем разобрался.
Столкнулся с проблемой что каждый раз после сканирования компьютера и последующей очисткой вашей программой, у меня перестает работать Google Drive File Stream. Уже в исключения вносил папки Google Drive в ProgrammFiles и в папке кэша. Все равно перестает работать.
Подскажите как быть или в чем проблемма.
Система:
Windows 10-Home 64-bit, v.1809, сборка 17763.737.
Intel(R) Core(TM) i5-8265U CPU@1.6-1.8 GHz; RAM - 8 Gb.

1062 views
Nov 13, 2019 at 09:57 AM

Error 0xc1900101

Dear Sir/Madame,

I keep getting error 0xc1900101 on Windows Update.
It all started when I switched to new SSD 970 EVO 500GB.
Windows have had updated few times than came version 20H2 which doesn't seem to work.
Updater downloads it, instal it and then during instalation after reboot it colapses around 24%. Then it reboots and I get this error record.
The computer is DELL XPS 13 9360 with i7, 8GB ram.
It runs Windows 10 PRO 1909

Hope You can help
Kamil Adamski
1061 views
Mar 05, 2021 at 02:29 PM

Dégragmentation

Bonjour,

Lorsque j'effectues une défragmentation de mon ssd avec l'option pour sdd, ils reste des carrées en rouge.
J'ai sélectionné dans les options 'tous les fichiers'.

Egalement l'indicateur ne se met pas a 0%

Cordialement
Denis Schmitt

1061 views
Mar 21, 2021 at 05:42 PM

програма блокируется антивирусом

При установке Auslogics
BoostSpeed 12 програма блокируется антивирусом McAfee life Safe
Прорамиа Auslogics BoostSpeed 11 Pro работает.
ОС: Windows 10 . Версия 1703 Сблорка ОС 15063.1382
1061 views
Jan 20, 2021 at 06:23 PM

TaskManager.exe

I received a high-use resource message that one program was using a significant amount of memory resources, and it was identified as TaskManager.exe. Should I and is there a way to shut this down?
1059 views
Feb 13, 2021 at 08:23 PM

Updates to file finder and boost speed

Almost on a daily basis I am getting notification of duplicate file finder and BoostSpeed 12 has a new update. I click onto download, I see where it is downloading, but when I go to install the update it does nothing. It doesnt tell me it has completed installation or given me a notce that it failed. This has be going on since I puchased Logistics. I guess it is not my fault for not following up on this, since I'm not getting my monies worth.
If you could help to get the problem solved or tell me what I've been doing wrong, sure would appreciate it.
Thanks and have a Happy New Year!

Mary Jane West

Content hidden to protect privacy

1059 views
Jan 12, 2022 at 07:22 PM

ask

i have licence for home version
and i install pro version
how can i back to home v
1058 views
Oct 23, 2020 at 04:28 PM

Upgrade to BoostSpeed 11

I paid for this software before it went to version 11. Now that it updated to 11 I have to purchase it again?

1057 views
Sep 09, 2019 at 06:44 PM

Teclado de mi laptop funciona pacialmente

No funcionan algunas teclas de mi teclado
1057 views
Dec 28, 2020 at 12:08 AM

Intermittent PC Crashes/Freezes

To Whom It May Concern,

I intiated my original correspondence on the 5th November as indicated below:

I, now, upload the Event View Log, in the hope this will assist you in resolving this issue. Many thanks. As an aside, I think there should, also, be an option to 'Add File' from my account page. Instead, I am obligated to intiate another question to include this file and this should not be the case, when it is part of the same, initial, question.

This is a bit ridiculous. I am asked to create a log from the Event Viewer which is 'saved as' a .evtx file and now I cannot add it! Neither can I add it in a format that is recognised by Auslogics! Wow! Really, really helpful - Not!

I await an update at your earliest available opportunity.

Kind regards,

Ian

Ian R. W

Dear Ian,

Thank you for posting your question on our forum.

The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.

Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.

Running the command "sfc / scannow" in CMD under the admin might help with the issue.

You can also send to our support logs with system information and event viewer so that we can better understand the issue.

To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.

To get logs from event viewer, please do the following:

1. Press the key combination "Windows" + "X"

2. Select "Event Viewer"

3. Expand the "Custom Viewer" subsection

4. Select "Administrative Events"

5. Expand the "Action" menu

6. Click on "Save all events in custom view as ..."

7. Save log to PC

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Upvote (0)

Ian W
Edited 7 days ago
Waiting for moderation
Dear Suzanna,

Your prompt response to my request for technical support is very much appreciated.

Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.

At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.

I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.

Kind regards

Ian

Ian R. W

[/private]
Dear Suzanna,

Further to my correspondence sent to you on the 5th November, I have continued to receive intermittent crashes/freezing on my PC, so as recommended, I attach the associated Event View Log, in the hope this data will be able to assist you in resolving my issue.

Kind regards,

Ian

Ian R. W

1057 views
Nov 12, 2020 at 01:09 PM

empty folder cleaned doesn't work

When I click on the box to do away with empty folders, nothing happens. It used to work but I stopped it in the middle of its job.

1056 views
Aug 14, 2021 at 11:52 PM

Обновление Windows (системы безопасности) появляется синий экран

При загрузке и установки обновлений виндовз (Windows Update) появляется синий экран смерти. Я вынужден отключить Windows Update и уже больше двух месяцев не выключаю ноутбук (не перезагружаю).
Как установить обновления что б не было экрана смерти?

1056 views
Jan 01, 2021 at 09:23 AM

Cross mark on wifi symbol

This happens sometimes . When i on the laptop there is a red cross mark on wifi button and when i on the wifi it doesnot detect any network . But after I off and on the aeroplane mode and the system a lot of times it goes off . It is not related to the function key which disables it as i tried it .
1055 views
Mar 20, 2021 at 06:00 AM

Audio Bluetooh Problem

Hello, can you help me fix my problem!
What do i do if when my wireless hadphones connect to the laptop the sound is still comming from the laptops speaker
1054 views
Dec 18, 2020 at 11:09 PM

Skipped traces

Lanovo with windows 10

Just upgraded to latest BoostSpeed 11 and have a problem I NEVER had with the precious version ~ 245 traces in the broswer SKIPPED! Made repeated attempts, alwys 245 skipped! Not good!-

PS, forcing a "Subcatagory" selrection makes ZERO sense. the categoriars are inane!

1054 views
Oct 12, 2020 at 10:59 PM

pendrive got corrupted when i applied free up space to it by auslogics boostspeed

two days ago i have performed an action named "free space wiper" to my pendrive because i wanted to format my pendrive but befor i proceed to this action i proceed to free space wiper and i have applied to my pendrive , i don't no why but the operation stoped automatically on 33% , then i have tried to restart that operation but my pendrive was not listed on removable devices, then i have eject and remounted but still my pendrive was not listed on removable devices , then i mounted my pendrive to another system luckily that system identified my pendrive but when i tried to perform format operation to my pendrive , that shows me an error that" this disk is write protected" and after that "windows can't format removable drive:H" .....

and that's how my pendrive got corrupted by performing an operation "free space wiper"

1054 views
Aug 23, 2020 at 01:20 PM

Internet Optimization

Hello. i get free version of boostspeed and i see there is internet optimization that needs pro version and before i try to upgrade i want to ask what it is about, how dose this optimazies my internet? i have problems playing online games and i hear that windows 10 needs optimization for better gaming experience, dose this will help?

1054 views
Jan 23, 2021 at 01:58 PM