1859 questions

Tab Crashes when go to Look at Report from Deep Disk Cleaner

After I run my Auslogics Boostspeed (makes a backup). I go to look at report and get error "Gah. your tab failed" What/Why does this happen? I don't know how to attach the report. Sorry (Old Lady)
852 views
Nov 06, 2021 at 04:44 PM

Activate My Windows for Free

How do I activate my Windows for free or update it?
1050 views
Nov 06, 2021 at 01:17 PM

Startup issues

Sometimes I need to restart my pc several times to cause Windows to fully load. Sometimes it accepts me as the user but then shortly the screen goes blan. The hard drive indicates actions are happening but after 15 minutes screen is still blank. Then the next restart it may fully load Windows. Is there a way for me to find the cause of the issue?
Thanks, Michael.
629 views
Nov 04, 2021 at 02:38 PM

Suggestion / Idea

Hello Auslogics

This is not a question for you, merely an idea for additional software functionality. I think it could be a great feature.

I sometimes look at Event Logs for my Windows 10 PC, usually filtering out 'Information' type logs.

There are often events there that are errors. Sometimes these errors are happening thousands of times a day, but they happen silently and do not appear to impact my day to day work. But they must be hurting performance.

But if there was an 'Analyse Event Log Results' feature in BoostSpeed, which provided helpful feedback to users about those errors and suggested ways of resolving them, I would definitely use it.

I bet it would not be easy though!

Best regards
Phil
1225 views
Nov 04, 2021 at 08:38 AM

Мой Сканер

Вопрос не о Spotify а AutoLogics BoostSpeed 12 Можно ли исправить определенные ошибки а не нажмиать Исправить Все?

903 views
Nov 02, 2021 at 04:05 PM

Whatsaap bussines desktop solamente en esta pc.

Buenas Noches.
Si es posible solicito consejo para saber porque whatsaap bussines desktop se cierra al llamar desde esta pc.
En otras pc no ocurre lo mismo.
Tods mis programas son legales.
Saluda atentamente.
Orlando Barrionuevo

839 views
Oct 31, 2021 at 11:26 PM

Корзина

почему, после того, как ваша программа предлагает мне отчистить корзину, после сканирования и предложения исправить ошибки, корзина остается не очищенной? у меня возникает подозрение, что фактически ваша программа только создает видимость работы, а на самом деле ничего не делает!
830 views
Oct 31, 2021 at 04:03 PM

No Disk DeFrag menu option in Auslogics 10

I installed this today, paid $30.00 dollars for it (after using a free verison for years), and after one attemot at optimizing my SSD on my Acer Laptop, the prgram restarted after completion and when it did it no longer has the menu option to actually defrag anything. the only menus i have are "reports" "Portable version" "ask a question" and "auslogics store".

what's going on?

thanks,

Brian

1154 views
Oct 31, 2021 at 03:18 PM

cooler temperature

were I can manage coolers in my comp? and were I can see the collers speed
641 views
Oct 30, 2021 at 08:25 PM

Recuperación de la RAM

Hola:
Tengo Un HP Elitedesk con 16 GB RAM, disco NVMe de 512 GB, Procesador I7 Octava Gen (Modelo Elitedesk 800 G4), con Windows 10 Pro actualizado todo a la ultima version. Este equipo trabaja muy bien y rapido...pero al utilizarlo con varias aplicaciones que tengo que abrir simultaneamente (TradingView Desktop, Binance Desktop, Metatrader 5 y Brave Browser), el equipo trabaja perfectamente, pero al pasar unas horas y yo cerrar algunas pestañas en las apps, y abrir otras, e incluso reduciendo su numero, la RAM no es recuperada y me quedo sin memoria. Hay alguna manera de automatizar la recuperacion de la RAM asi esto no me suceda mas? Tengo la Virtual Memory de Windows en cero, ya que tengo un disco duro de estado solido y no quiero que sea usado para swap para prologar su vida util.
860 views
Oct 29, 2021 at 09:21 PM

Committ Page Memory Use

After about 4 hours of just Windows running with no other programs, the Commit Charge memory fills to 100% and I have to restart the computer. I have the settings set to automatic that control teh Commit Charge memory and it doesn't seem to prevent the problem from occurring. Any other suggestions to correct this?
884 views
Oct 29, 2021 at 07:22 PM

Transferring Speed Boost, Defrag and Registry Cleaner to new computer

Need to do a clean reinstall of the operating system. Do I need to uninstall products before doing this.

1133 views
Oct 29, 2021 at 06:26 PM

Discounts

Hello Team!

Have been using a free version of your BoostSpeed program and liked it a lot. Thank you for such excellent software. I was wondering if it's possible to get a discount on the pro version as I would really like to use it fully.

Thanks
1243 views
Oct 29, 2021 at 04:51 PM

Second PC Monitor Not Recognized and Screen Resolution Fuzzy on Both

I have an 11 year old PC running on Windows 10 and recently the PC stopped recognizing the existance of my second monitor, but the first and second monitors are working and showing identical screens/information. The identical screens are out-of-focus/fuzzy as well. I have attempted to find a solution on my own without success. I'm sending this message from a different device, so there is no other info about the PC, other than it continues to work OK. I hope you can help me with this issue. Thanks.
880 views
Oct 28, 2021 at 06:11 PM

Работа ключа ЭЦП (Электронная цифровая подпись)

Один и тот же ключ ЭЦП (Электронная цифровая подпись) на флеш-памяти с одного компьютера считывается и подписывает документы без ошибок, а со второго - нет, Выдает ошибку о невозможности использования или сертификат поврежден. Главное - до чистки компьютера программой Auslogics BoostSpeed 12 ключ без ошибок подписывал документы и со второго компьютера. Вопрос, что мог изменить или удалить Auslogics BoostSpeed 12 в компьютера, то перестал корректно работать ЭЦП (Электронная цифровая подпись).

Какую службу или какие настройки в Windows 10 надо изменить, чтобы Электронная цифровая подпись работала со второго компьютера и подписывала документы? Спасибо!!!

960 views
Oct 28, 2021 at 08:59 AM

error code 46362C1-0B211304-00000A09

This error code has been stopping me from opening numerous files. I cannot find any solution to it on MS error code site.
It has been driving me crazy for months now.
46362C1-0B211304-00000A09
Thanks,
Jim
1233 views
Oct 27, 2021 at 07:38 PM

ripristino funzionamento IRDA

Buonasera
per un breve periodo con windows 10 ha funzionato l'IRDA (infrarosso) che uso per scaricare i dati di un vecchio cardiofrequenzimetro dopo un aggiornamento l'IRDA non ha più funzionato e nonostante le ricerche su internet per la risoluzione del problema e l'applicazione dei parametri consigliati sempre su internet la mia pennetta IRDA non funziona. Sapete, per cortesia, indicarmi un modo per ripristinare il funzionamento dell'IRDA?.
Ringrazio per la gentile attenzione bisegna tonino

815 views
Oct 27, 2021 at 04:01 PM

window defender

my window defender Virus & threat protection is taken over by kypersky internet security. Can you get back my window defender if i buy pro.
895 views
Oct 25, 2021 at 03:41 AM

Using the registry

Can I use the registry to change a single program not to show the "DO YOU WANT THIS PROGRAM TO CHANGE YOUR" ETC.
787 views
Oct 23, 2021 at 03:06 PM

SSD optimization for a whole day

Hello
I am using SSD optimization with Auslogic Bootspeed 12 to optimize my C drive (114 GB free 54 gb) it took a whole day to finish. Is it normal for a ssd optimization running? (while it only took 5 mins to optimize my D drive 98GB free 54GB). How frequently should I run SSD optimization
841 views
Oct 22, 2021 at 03:46 PM

Запретить windows кэшировать в mapping file

Добрый день. Иногда падают игры, с ошибкой на нехватку оперативной памяти. Проблема в том что WIN10 уводит в кэш слишком много памяти. На скриншоте 1.6гб+, но это после чистки. было 10гб.
Используя RAMMap.exe выявил что те 10гб были схаваны Mapped File: standby. Почистил. но сейчас опять память утекает..
как можно отключить это недоразумение?
Служба SuperFetch отключена. Что еще может жрать память и не отдавать её?
1064 views
Nov 12, 2020 at 02:19 PM

edgeが機能しなくなろ

再起動後にedgeが毎回機能しなくなる対応策をを教えてください。
1063 views
Jun 16, 2021 at 09:10 AM

Suggestion to mute certain notifications

I have an anti-virus program that always run and notified by Boostspeed (an item just added into.... start-up), "C:\Program Files\Bitdefender\Bitdefender 2017\bdagent.exe" , in the Registry/run of the Startup Manager. How can I mute this particular notification from poping up? It is too frequent.
I suggest an exception based notification where we can right-click a particular line in the Startup Manager to mute the message, but still allow it to execute (on startup).

thank you, hoping this feature will still be in version 12.

By-the-way, I could not find "Bitdefender" in the subcategory drop down list for this subject.

1063 views
Jan 14, 2021 at 08:24 AM

Некорректная работа со сторонним ПО

Здравствуйте.
Пользуюсь Auslogics BoostSpeed недавно. Еще не во всем разобрался.
Столкнулся с проблемой что каждый раз после сканирования компьютера и последующей очисткой вашей программой, у меня перестает работать Google Drive File Stream. Уже в исключения вносил папки Google Drive в ProgrammFiles и в папке кэша. Все равно перестает работать.
Подскажите как быть или в чем проблемма.
Система:
Windows 10-Home 64-bit, v.1809, сборка 17763.737.
Intel(R) Core(TM) i5-8265U CPU@1.6-1.8 GHz; RAM - 8 Gb.

1062 views
Nov 13, 2019 at 09:57 AM

Dégragmentation

Bonjour,

Lorsque j'effectues une défragmentation de mon ssd avec l'option pour sdd, ils reste des carrées en rouge.
J'ai sélectionné dans les options 'tous les fichiers'.

Egalement l'indicateur ne se met pas a 0%

Cordialement
Denis Schmitt

1062 views
Mar 21, 2021 at 05:42 PM

Error 0xc1900101

Dear Sir/Madame,

I keep getting error 0xc1900101 on Windows Update.
It all started when I switched to new SSD 970 EVO 500GB.
Windows have had updated few times than came version 20H2 which doesn't seem to work.
Updater downloads it, instal it and then during instalation after reboot it colapses around 24%. Then it reboots and I get this error record.
The computer is DELL XPS 13 9360 with i7, 8GB ram.
It runs Windows 10 PRO 1909

Hope You can help
Kamil Adamski
1061 views
Mar 05, 2021 at 02:29 PM

програма блокируется антивирусом

При установке Auslogics
BoostSpeed 12 програма блокируется антивирусом McAfee life Safe
Прорамиа Auslogics BoostSpeed 11 Pro работает.
ОС: Windows 10 . Версия 1703 Сблорка ОС 15063.1382
1061 views
Jan 20, 2021 at 06:23 PM

TaskManager.exe

I received a high-use resource message that one program was using a significant amount of memory resources, and it was identified as TaskManager.exe. Should I and is there a way to shut this down?
1059 views
Feb 13, 2021 at 08:23 PM

Updates to file finder and boost speed

Almost on a daily basis I am getting notification of duplicate file finder and BoostSpeed 12 has a new update. I click onto download, I see where it is downloading, but when I go to install the update it does nothing. It doesnt tell me it has completed installation or given me a notce that it failed. This has be going on since I puchased Logistics. I guess it is not my fault for not following up on this, since I'm not getting my monies worth.
If you could help to get the problem solved or tell me what I've been doing wrong, sure would appreciate it.
Thanks and have a Happy New Year!

Mary Jane West

Content hidden to protect privacy

1059 views
Jan 12, 2022 at 07:22 PM

ask

i have licence for home version
and i install pro version
how can i back to home v
1058 views
Oct 23, 2020 at 04:28 PM

Intermittent PC Crashes/Freezes

To Whom It May Concern,

I intiated my original correspondence on the 5th November as indicated below:

I, now, upload the Event View Log, in the hope this will assist you in resolving this issue. Many thanks. As an aside, I think there should, also, be an option to 'Add File' from my account page. Instead, I am obligated to intiate another question to include this file and this should not be the case, when it is part of the same, initial, question.

This is a bit ridiculous. I am asked to create a log from the Event Viewer which is 'saved as' a .evtx file and now I cannot add it! Neither can I add it in a format that is recognised by Auslogics! Wow! Really, really helpful - Not!

I await an update at your earliest available opportunity.

Kind regards,

Ian

Ian R. W

Dear Ian,

Thank you for posting your question on our forum.

The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.

Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.

Running the command "sfc / scannow" in CMD under the admin might help with the issue.

You can also send to our support logs with system information and event viewer so that we can better understand the issue.

To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.

To get logs from event viewer, please do the following:

1. Press the key combination "Windows" + "X"

2. Select "Event Viewer"

3. Expand the "Custom Viewer" subsection

4. Select "Administrative Events"

5. Expand the "Action" menu

6. Click on "Save all events in custom view as ..."

7. Save log to PC

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Upvote (0)

Ian W
Edited 7 days ago
Waiting for moderation
Dear Suzanna,

Your prompt response to my request for technical support is very much appreciated.

Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.

At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.

I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.

Kind regards

Ian

Ian R. W

[/private]
Dear Suzanna,

Further to my correspondence sent to you on the 5th November, I have continued to receive intermittent crashes/freezing on my PC, so as recommended, I attach the associated Event View Log, in the hope this data will be able to assist you in resolving my issue.

Kind regards,

Ian

Ian R. W

1058 views
Nov 12, 2020 at 01:09 PM

Upgrade to BoostSpeed 11

I paid for this software before it went to version 11. Now that it updated to 11 I have to purchase it again?

1057 views
Sep 09, 2019 at 06:44 PM

Teclado de mi laptop funciona pacialmente

No funcionan algunas teclas de mi teclado
1057 views
Dec 28, 2020 at 12:08 AM

empty folder cleaned doesn't work

When I click on the box to do away with empty folders, nothing happens. It used to work but I stopped it in the middle of its job.

1056 views
Aug 14, 2021 at 11:52 PM

Обновление Windows (системы безопасности) появляется синий экран

При загрузке и установки обновлений виндовз (Windows Update) появляется синий экран смерти. Я вынужден отключить Windows Update и уже больше двух месяцев не выключаю ноутбук (не перезагружаю).
Как установить обновления что б не было экрана смерти?

1056 views
Jan 01, 2021 at 09:23 AM

Cross mark on wifi symbol

This happens sometimes . When i on the laptop there is a red cross mark on wifi button and when i on the wifi it doesnot detect any network . But after I off and on the aeroplane mode and the system a lot of times it goes off . It is not related to the function key which disables it as i tried it .
1055 views
Mar 20, 2021 at 06:00 AM

Audio Bluetooh Problem

Hello, can you help me fix my problem!
What do i do if when my wireless hadphones connect to the laptop the sound is still comming from the laptops speaker
1054 views
Dec 18, 2020 at 11:09 PM

Skipped traces

Lanovo with windows 10

Just upgraded to latest BoostSpeed 11 and have a problem I NEVER had with the precious version ~ 245 traces in the broswer SKIPPED! Made repeated attempts, alwys 245 skipped! Not good!-

PS, forcing a "Subcatagory" selrection makes ZERO sense. the categoriars are inane!

1054 views
Oct 12, 2020 at 10:59 PM

BoostSpeed ​​11

Приветствую уважаемые! Во-первых:после оптимизации жёсткого диска"С" SSD c ОС , диск перестал открываться в предварительной программе запуска(BIOC) Windows 10 pro версии 1903, прекидывал диски местами результатов нет " Мёртвый" подскажите как его реанимироваь??? Пришлось записывать ОС на обычный жесткий диск. В цело мне ваша программа нонравилась - поддержка обяного жесткого диска значительно лучше чем другие...

1054 views
Oct 26, 2019 at 04:09 PM

pendrive got corrupted when i applied free up space to it by auslogics boostspeed

two days ago i have performed an action named "free space wiper" to my pendrive because i wanted to format my pendrive but befor i proceed to this action i proceed to free space wiper and i have applied to my pendrive , i don't no why but the operation stoped automatically on 33% , then i have tried to restart that operation but my pendrive was not listed on removable devices, then i have eject and remounted but still my pendrive was not listed on removable devices , then i mounted my pendrive to another system luckily that system identified my pendrive but when i tried to perform format operation to my pendrive , that shows me an error that" this disk is write protected" and after that "windows can't format removable drive:H" .....

and that's how my pendrive got corrupted by performing an operation "free space wiper"

1054 views
Aug 23, 2020 at 01:20 PM