1859 questions

installing on more than one device

Can I uninstall my licence from one desktop and then re-install on a laptop?
987 views
Jun 07, 2021 at 08:29 PM

Проблема с драйвером

Что такое Lenovo UEFI System Firmware 9YCN39WW?
Как исправить ошибку драйвера?
1269 views
Jun 07, 2021 at 06:49 AM

Software Problems with Printer

Hi! Everytime that I run Auslogics, that scans my computer for errors, cleans websites, etc.), my printer stops connecting properly with my computer. It appears that it affects the drivers. I have to clean out the printer, reinstall, etc., that takes a great deal of time. Your program speeds up my computer, which is great. But this repeated problem with my printer is a serious issue. Is there anything that I can do to stop this problem. You might need more information to solve the issue. I am happy to provide it.

1025 views
Jun 06, 2021 at 08:16 PM

deframmentazione

Posso deframmentare un dvd?

936 views
Jun 06, 2021 at 10:45 AM

Is there some way to uninstall or disable some Windows "Features?"

For a number of reasons, I use Firefox as my default browser on this and other devices with Chrome as a secondary browser for some specific compatibility needs, but Windows is trying to force me to use their irritatingly disfunctional "Edge" browser. So far, I've had some success in decreasing the frequency at which WIndows pesters me to use the Ede browser, but I have not been able to completely eliminate this often intrusive problem. Is there some way to safely uninstall or completely disable the Edge browser?

Near the right end of the task bar at the bottom of my screen, Windows has an irritating "feature" that displays weather information and frequently presents a pop-up with news items and similar information. Id there some way to eliminate or uninstall this "feature?"
903 views
Jun 06, 2021 at 03:34 AM

Клавиатура

Здравствуйте только купил клавиатуру Hyperx Alloe Fps Pro, где то час все было хорошо, потом клавиатура сама стала нажимать кнопки кнопка q работала как tab , потмо была ошибка что usb не видит код 43, подключил ее в другой порт, опять нажимает что хочешь, сайты открываются и тд, перезагрузил компьютер с включенной клавиатурой не загорался даже экран, без нее все хорошо, что делать?
954 views
Jun 01, 2021 at 03:12 PM

windows 10 file explorer

windows file explorer hangs and slows down
844 views
Jun 01, 2021 at 11:22 AM

This app won't run on your pc

I purchased this software to get rid of "This app won't run on your pc". So far, I have not managed to solve the issue. Is this software capable of fixing this problem?

Thank you,
David Jenkins
510.414.6175
1077 views
Jun 01, 2021 at 05:12 AM

je n'arrive pas à formater

Bonjour, je n'arrive pas à formater, j'avais windows 8.1 pro cela marcher très bien ,j'ai été visité par des hakers. pertubation de mon ordinateur ,j'ai restalllé le logiciel 8.1 pro ,il m' installé version entreprise evaluation! j' ai acheté windows 10 famille ce ne marche pas. j'ai téléchargé le logiciel formatage de bas niveau cela ne marche pas . je suis embété pouvez vous le faire à ma place pour je puisse tous réintaller, merci d'avance de votre compréhention ,en attente de votre réponse M AUBOURG Didier (FRANCE)

VEUILLEZ AGREES MES SALUTATIONS DISTINGUEES

M AUBOURG Didier (FRANCE)

969 views
May 31, 2021 at 06:42 AM

Right click loads too long on files and apps

I recently updated my windows 8.1 to windows 10 and now my right click is loading too long when I right click on files and apps.

And I have tried every possible method and still can’t solve it.
903 views
May 30, 2021 at 05:30 AM

how can i reinstall add-ons manager

how can i reinstall add-ons manager

935 views
May 28, 2021 at 06:59 PM

Греется жесткий диск

Последнее время стал сильно греться жесткий диск хотя запустил комьютер 20-30 минут назад, а уже хоть руки грей
781 views
May 27, 2021 at 10:08 PM

очистка системных блоков

Могу ли я, используя удаленный доаступ работать с другим компьютером

939 views
May 27, 2021 at 06:37 AM

boot speed

Dear Sir,

I had purchased your software to solve issues like slow booting , taking more time in opening software etc

Till today after running all programs from your software , I find no improvement in boot speed etc.

Please let know how to solve the problems

regards
t k venkatesh
857 views
May 25, 2021 at 02:51 PM

Your Defrag program

Can you explain this? I downloaded the "free" defrag version last Saturday. It worked perfectly. On Sunday, I dod my usual maintenance, which includes defragmentation and back-up. Again, it worked perfectly. Today, when I was working I got a message indicating that a "defragment" was urgently needed. So I did yet another defragmentation. Then, for some reason which
I cannot explain, I downloaded the "pro" version of your product. Once it was completed, I did yet another defragmentation. To my surprise, there were files that required yet another defragmentation. My question is, why? Should I really trust that your software is actually doin what it is supposed to?

1077 views
May 24, 2021 at 02:00 PM

Auslogics BoostSpeed 12 после проверки сисстемы блокирует и выпиливает AdGuard из сисстемы

Доброго времени суток. Уважаемые разработчики, я давно пользуюсь вашими программами, в том числе и Auslogics BoostSpeed. За последнее время я пользовалась Auslogics BoostSpeed 10 и всегда всё было без сбоев. 23 мая 2021 года я решила приобрести Auslogics BoostSpeed 12. С установкой программы не было проблем. Но после сканирования и выполнения оптимизации устройства у меня перестал работать AdGuard и не просто перестал, я его не могу даже переустановить. Пришлось мне переустанавливать всю сисстему заново. До этого проблем с AdGuard не было у Auslogics BoostSpeed 10. Мне бы не хотелось удалять Auslogics BoostSpeed 12 и возвращать свои средства. Помогите разобраться, что нужно сделать, что бы Auslogics BoostSpeed 12 не выпиливал и блокировал AdGuard из моей сисстемы, т.к. я давно пользуюсь этим программным обеспечением и он меня полностью устраивает (лицензия оплачена). Я бы понимала, если бы он выпиливал, но сам заменял функции AdGuard, но после выпиливания данной программы я полностью остаюсь не с защищенным интернетом и с кучей не нужной мне рекламы. Как вы понимаете меня это не устраивает совсем. Очень надеюсь на помощь в отладке вашей программы с программой AdGuard. В противном случае мне придется откатить Auslogics BoostSpeed 12 до Auslogics BoostSpeed 10 и вернуть потраченные средства. Но еще раз повторяю, я не хочу этого делать, а хочу полностью разобраться в данном конфликте программю Так обе эти программы мне нравятся.
1323 views
May 24, 2021 at 05:57 AM

죄송합니다. 하드웨어 질문 가능할까여?

램 점유율이 너무 높아서 질문 드립니다.
사진에 나온거 해봐야 인터넷 창 3개에 녹스 블루스택 1개씩 만 켜져 있는데

16기가 램이 저렇게 사용량이 나오는데 맞나요?

커밋됨 캐시됨이 높아서 이게 맞나 싶기도 합니다

해결법이나 이유를 알 수 있을까요?

1051 views
May 23, 2021 at 09:50 AM

블루스택 튕김현상

안녕하세요.
제가 블루스택으로 마블 퓨쳐파이트 라는 게임을 하고 있습니다.
하지만 자동사냥을 돌리면 중간에 딱 멈추고 화면을 클릭하면 바로 튕기고 게임이 꺼집니다.
해결 방법이 있나요?
잠깐 찾아보기엔 렉 유발 되는거처럼 성능을 좀 요구하는 게임이 그럴 수 있다고 하는 거 같긴합니다.
1295 views
May 23, 2021 at 09:46 AM

Driver update potential issue

Hi - new customer. Purchased the Driver Update SW. I'm finding that the driver update wants to update my Windows 10 AMD A8-7410 APU with AMD Radeon R5 Graphics even after a successful update. I believe it's not updating successfully even though it indicartes that the update has been successful. Can you help me troubleshoot. What detail do you need from me?
1441 views
May 22, 2021 at 05:20 PM

Driver Update Stuck

When scanning with the Driver Updater application it stops when scanning the Alienware Command Center Win32 Component Device. It has been sitting there for over 20 minutes.

1418 views
May 21, 2021 at 04:02 PM

Запретить windows кэшировать в mapping file

Добрый день. Иногда падают игры, с ошибкой на нехватку оперативной памяти. Проблема в том что WIN10 уводит в кэш слишком много памяти. На скриншоте 1.6гб+, но это после чистки. было 10гб.
Используя RAMMap.exe выявил что те 10гб были схаваны Mapped File: standby. Почистил. но сейчас опять память утекает..
как можно отключить это недоразумение?
Служба SuperFetch отключена. Что еще может жрать память и не отдавать её?
1064 views
Nov 12, 2020 at 02:19 PM

edgeが機能しなくなろ

再起動後にedgeが毎回機能しなくなる対応策をを教えてください。
1063 views
Jun 16, 2021 at 09:10 AM

Suggestion to mute certain notifications

I have an anti-virus program that always run and notified by Boostspeed (an item just added into.... start-up), "C:\Program Files\Bitdefender\Bitdefender 2017\bdagent.exe" , in the Registry/run of the Startup Manager. How can I mute this particular notification from poping up? It is too frequent.
I suggest an exception based notification where we can right-click a particular line in the Startup Manager to mute the message, but still allow it to execute (on startup).

thank you, hoping this feature will still be in version 12.

By-the-way, I could not find "Bitdefender" in the subcategory drop down list for this subject.

1063 views
Jan 14, 2021 at 08:24 AM

Некорректная работа со сторонним ПО

Здравствуйте.
Пользуюсь Auslogics BoostSpeed недавно. Еще не во всем разобрался.
Столкнулся с проблемой что каждый раз после сканирования компьютера и последующей очисткой вашей программой, у меня перестает работать Google Drive File Stream. Уже в исключения вносил папки Google Drive в ProgrammFiles и в папке кэша. Все равно перестает работать.
Подскажите как быть или в чем проблемма.
Система:
Windows 10-Home 64-bit, v.1809, сборка 17763.737.
Intel(R) Core(TM) i5-8265U CPU@1.6-1.8 GHz; RAM - 8 Gb.

1062 views
Nov 13, 2019 at 09:57 AM

Dégragmentation

Bonjour,

Lorsque j'effectues une défragmentation de mon ssd avec l'option pour sdd, ils reste des carrées en rouge.
J'ai sélectionné dans les options 'tous les fichiers'.

Egalement l'indicateur ne se met pas a 0%

Cordialement
Denis Schmitt

1062 views
Mar 21, 2021 at 05:42 PM

Error 0xc1900101

Dear Sir/Madame,

I keep getting error 0xc1900101 on Windows Update.
It all started when I switched to new SSD 970 EVO 500GB.
Windows have had updated few times than came version 20H2 which doesn't seem to work.
Updater downloads it, instal it and then during instalation after reboot it colapses around 24%. Then it reboots and I get this error record.
The computer is DELL XPS 13 9360 with i7, 8GB ram.
It runs Windows 10 PRO 1909

Hope You can help
Kamil Adamski
1061 views
Mar 05, 2021 at 02:29 PM

програма блокируется антивирусом

При установке Auslogics
BoostSpeed 12 програма блокируется антивирусом McAfee life Safe
Прорамиа Auslogics BoostSpeed 11 Pro работает.
ОС: Windows 10 . Версия 1703 Сблорка ОС 15063.1382
1061 views
Jan 20, 2021 at 06:23 PM

TaskManager.exe

I received a high-use resource message that one program was using a significant amount of memory resources, and it was identified as TaskManager.exe. Should I and is there a way to shut this down?
1059 views
Feb 13, 2021 at 08:23 PM

Updates to file finder and boost speed

Almost on a daily basis I am getting notification of duplicate file finder and BoostSpeed 12 has a new update. I click onto download, I see where it is downloading, but when I go to install the update it does nothing. It doesnt tell me it has completed installation or given me a notce that it failed. This has be going on since I puchased Logistics. I guess it is not my fault for not following up on this, since I'm not getting my monies worth.
If you could help to get the problem solved or tell me what I've been doing wrong, sure would appreciate it.
Thanks and have a Happy New Year!

Mary Jane West

Content hidden to protect privacy

1059 views
Jan 12, 2022 at 07:22 PM

Intermittent PC Crashes/Freezes

To Whom It May Concern,

I intiated my original correspondence on the 5th November as indicated below:

I, now, upload the Event View Log, in the hope this will assist you in resolving this issue. Many thanks. As an aside, I think there should, also, be an option to 'Add File' from my account page. Instead, I am obligated to intiate another question to include this file and this should not be the case, when it is part of the same, initial, question.

This is a bit ridiculous. I am asked to create a log from the Event Viewer which is 'saved as' a .evtx file and now I cannot add it! Neither can I add it in a format that is recognised by Auslogics! Wow! Really, really helpful - Not!

I await an update at your earliest available opportunity.

Kind regards,

Ian

Ian R. W

Dear Ian,

Thank you for posting your question on our forum.

The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.

Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.

Running the command "sfc / scannow" in CMD under the admin might help with the issue.

You can also send to our support logs with system information and event viewer so that we can better understand the issue.

To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.

To get logs from event viewer, please do the following:

1. Press the key combination "Windows" + "X"

2. Select "Event Viewer"

3. Expand the "Custom Viewer" subsection

4. Select "Administrative Events"

5. Expand the "Action" menu

6. Click on "Save all events in custom view as ..."

7. Save log to PC

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Upvote (0)

Ian W
Edited 7 days ago
Waiting for moderation
Dear Suzanna,

Your prompt response to my request for technical support is very much appreciated.

Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.

At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.

I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.

Kind regards

Ian

Ian R. W

[/private]
Dear Suzanna,

Further to my correspondence sent to you on the 5th November, I have continued to receive intermittent crashes/freezing on my PC, so as recommended, I attach the associated Event View Log, in the hope this data will be able to assist you in resolving my issue.

Kind regards,

Ian

Ian R. W

1059 views
Nov 12, 2020 at 01:09 PM

ask

i have licence for home version
and i install pro version
how can i back to home v
1058 views
Oct 23, 2020 at 04:28 PM

Upgrade to BoostSpeed 11

I paid for this software before it went to version 11. Now that it updated to 11 I have to purchase it again?

1057 views
Sep 09, 2019 at 06:44 PM

Teclado de mi laptop funciona pacialmente

No funcionan algunas teclas de mi teclado
1057 views
Dec 28, 2020 at 12:08 AM

empty folder cleaned doesn't work

When I click on the box to do away with empty folders, nothing happens. It used to work but I stopped it in the middle of its job.

1056 views
Aug 14, 2021 at 11:52 PM

Обновление Windows (системы безопасности) появляется синий экран

При загрузке и установки обновлений виндовз (Windows Update) появляется синий экран смерти. Я вынужден отключить Windows Update и уже больше двух месяцев не выключаю ноутбук (не перезагружаю).
Как установить обновления что б не было экрана смерти?

1056 views
Jan 01, 2021 at 09:23 AM

Skipped traces

Lanovo with windows 10

Just upgraded to latest BoostSpeed 11 and have a problem I NEVER had with the precious version ~ 245 traces in the broswer SKIPPED! Made repeated attempts, alwys 245 skipped! Not good!-

PS, forcing a "Subcatagory" selrection makes ZERO sense. the categoriars are inane!

1055 views
Oct 12, 2020 at 10:59 PM

Cross mark on wifi symbol

This happens sometimes . When i on the laptop there is a red cross mark on wifi button and when i on the wifi it doesnot detect any network . But after I off and on the aeroplane mode and the system a lot of times it goes off . It is not related to the function key which disables it as i tried it .
1055 views
Mar 20, 2021 at 06:00 AM

Audio Bluetooh Problem

Hello, can you help me fix my problem!
What do i do if when my wireless hadphones connect to the laptop the sound is still comming from the laptops speaker
1054 views
Dec 18, 2020 at 11:09 PM

BoostSpeed ​​11

Приветствую уважаемые! Во-первых:после оптимизации жёсткого диска"С" SSD c ОС , диск перестал открываться в предварительной программе запуска(BIOC) Windows 10 pro версии 1903, прекидывал диски местами результатов нет " Мёртвый" подскажите как его реанимироваь??? Пришлось записывать ОС на обычный жесткий диск. В цело мне ваша программа нонравилась - поддержка обяного жесткого диска значительно лучше чем другие...

1054 views
Oct 26, 2019 at 04:09 PM

pendrive got corrupted when i applied free up space to it by auslogics boostspeed

two days ago i have performed an action named "free space wiper" to my pendrive because i wanted to format my pendrive but befor i proceed to this action i proceed to free space wiper and i have applied to my pendrive , i don't no why but the operation stoped automatically on 33% , then i have tried to restart that operation but my pendrive was not listed on removable devices, then i have eject and remounted but still my pendrive was not listed on removable devices , then i mounted my pendrive to another system luckily that system identified my pendrive but when i tried to perform format operation to my pendrive , that shows me an error that" this disk is write protected" and after that "windows can't format removable drive:H" .....

and that's how my pendrive got corrupted by performing an operation "free space wiper"

1054 views
Aug 23, 2020 at 01:20 PM