1859 questions

Key

I cant find my real windows key even tho i brought it and it was online

1202 views
Mar 30, 2020 at 09:29 AM

Процессы

Какие процессы можно закрыть или остановить на компьтере, снижающие производительность и не нужные в конкретны момент времени?

1304 views
Mar 29, 2020 at 04:32 AM

Driver Updater

I am unable to install my copy of Driver Updater because McAfee considers it a virus. What should I do?

1429 views
Mar 28, 2020 at 01:49 PM

Auslogics Driver Updater

Почему ваша программа Driver Updater 1.23.0.2 определяется антивирусом Windows Defender как вирус и автоматически удаляется из системы? Даже установочный фаил скачанный с вашего сайта классифицируется как зловредная программа и сразу удаляется. Почему так происходит?

1471 views
Mar 28, 2020 at 01:52 AM

Перестал работать микрофон после использования программы

Здравствуйте, после использования программы перестал рабоать микрофон, приложения его не видят. В настройках микрофона он включен, но когда нажимаю прослушать с утройства, там тишина. браузер тоже его не видит, дискорд предлагает поменять устройтво, но толку от этого тоже нет. Драйвера уже удалял и ставил заново, проблемы не решило

1836 views
Mar 27, 2020 at 09:03 AM

Systemwide freeze

Hello Support. On 02/13/20 I purchased an iBUYPOWER gaming desktop from BestBuy:

•model BB971 which includes the TUF B365M-PLUS Gaming ASUS motherboard, Intel 15-9400F, 6-Core 2.9GHz (4.1 GHz Turbo) NVIDIA GeForce GTX 1660 6GB. It has a 240GB solid state drive & 1TB SATA III hard drive. And includes Windows 10 home edition. (see CPUID report attached for further description)

However it continues to freeze up at various times throughout the day for typically about 4 seconds. So I tried a number of repairs after researching this problem on the internet; where I saw that many other people have had this same issue. None of those repairs have worked so far. Notably, I have NOT revised the BIOS as it appears to have the latest version: 1201 dated 07/15/19.

Do you have a solution for this? I love this desktop and have already loaded all my applications, so really don’t want to return it for a new one.

1416 views
Mar 27, 2020 at 01:57 AM

suddenly the cpu usage comes to 100%

Sometimes the cpu usage comes to 100%

1515 views
Mar 26, 2020 at 04:12 PM

Goods

Auslogics softweare Goods normal or better other brand name Goods

1121 views
Mar 26, 2020 at 01:09 AM

no windows updates

i have been trying to update to the windows march update but I can't

1557 views
Mar 25, 2020 at 03:40 AM

updating software

i get a message on my laptop for a new verion of boostspeed 11 pro. when i click lon the link and try to update, i get a purchase screen.
so, how do i update without repurchasing the software

1128 views
Mar 23, 2020 at 06:09 PM

ripristino impostazione privacy per inviare dati

Buongiorno, non trovo piu le impostazioni per ripristinare la privacy di windows in quanto inseder volevo inviare i dati a microsoft.

grazie
saluti
1414 views
Mar 23, 2020 at 10:04 AM

ANTI-MALWARE PROGRAM CONFLICT W/NORTON SECURITY

Hello - I have your Auslogics Anti-Maleware program and recently added Norton Security. Norton security runs scans in the backgound and for some reason goes after the anti-malware prgram, esentially erasing it. However it leaves my Auslogics BoosSpeed & Auslogics Driver Update prgrams alone, so they continue to run fine. Now every day I have to re-load the anti-malwar program.
I went into Norton checking the Virus & Firewall settings which are set to "allow" your anti-malway program , but it still continues to erase the entire anti-malware application. Do you have any ideas on how to fix this in Norton..?

1326 views
Mar 21, 2020 at 11:42 PM

一部のアプリやedgeのお気に入りメニューが勝手に消えていることについて

ワンクリックスキャナーを複数回にわたって要求された際、勝手に一部のアプリやedgeのお気に入りメニューが消えている。

1540 views
Mar 18, 2020 at 05:10 PM

Auslogic BoostSpeed 11

Buongiorno, recentemente nonostante l'aggiornamento, quando effettuo la scansione sulla modalità Protezione la ricerca si blocca.
Per la precisione, il programma riesce ad analizzare le trcce sul browser e nei file di sistema, ma non nelle applicazioni bloccandosi dopo avere analizzato il 32%. Ho provato a disinstallare il programma e reinstallarlo con la versione aggiornata senza risultato.
Grazie per l'eventuale aiuto.
Buona giornata
Stefano Carovani

1528 views
Mar 14, 2020 at 02:54 PM

Нагрузка диска на 100 процентов

Почему диск нагружается на 100 процентов прошу помочь

1448 views
Mar 13, 2020 at 07:22 PM

Virus ID'd as trojan in the deepscan exec

It is ruining my use of Auslogic to keep my computer clean and optimized. This 'trojan' apparently slows all the performance and my web browsers! Do you all have a fix. I had reinstalled once and still had the problem. Now, my auslogic is not doing its job in cleaning 'junk' from my drive! Got any solution?! The file was deleted by Kaspersky!

1400 views
Mar 12, 2020 at 06:03 PM

No se le da acuse de recibo cuando envia alguna informacion. (Es una recomendacion positiva Suprema.

BoostSpeed 11 Pro being used with license: Cuando el cliente envia alguna informacion a Auslogics, si Auslogics no le da un acuse de recibo, aunque pudiera ser breve, el cliente tiene dudas de si Auslogics lo recibio.

1101 views
Mar 12, 2020 at 11:58 AM

no sound output device installed

i am not getting any sound into speakers from pc

1411 views
Mar 11, 2020 at 09:03 PM

アプリが 使ってると壊れる

更新していくとなのかは わかりませんが
アプリが壊れていきます

なにが原因かわかりません

前のパソコンでも同じような症状があり
それがやで 買い換えました

買い換えたばかりなのですが
またアプリが壊れていくという現象が起きています
仕方ないので Windows入れなおしました

1579 views
Mar 11, 2020 at 01:27 AM

Auslogics Anti-Malware!

bonjour je voudrais savoir si je peut installez Auslogics Anti-Malware alors que j'ai deja installez Kaspersky Security cloud est qu'il y a des risque de conflit avec les deux logiciel!

1408 views
Mar 10, 2020 at 11:42 PM

completed (order number: 3088xxxxx).

i cannot start boostspeed. they say its for my safety. i do not understand this
C:\Program Files (x86)\Auslogics\BoostSpeed blocked by integrator

1064 views
Jan 21, 2022 at 02:50 PM

Suggestion to mute certain notifications

I have an anti-virus program that always run and notified by Boostspeed (an item just added into.... start-up), "C:\Program Files\Bitdefender\Bitdefender 2017\bdagent.exe" , in the Registry/run of the Startup Manager. How can I mute this particular notification from poping up? It is too frequent.
I suggest an exception based notification where we can right-click a particular line in the Startup Manager to mute the message, but still allow it to execute (on startup).

thank you, hoping this feature will still be in version 12.

By-the-way, I could not find "Bitdefender" in the subcategory drop down list for this subject.

1064 views
Jan 14, 2021 at 08:24 AM

Некорректная работа со сторонним ПО

Здравствуйте.
Пользуюсь Auslogics BoostSpeed недавно. Еще не во всем разобрался.
Столкнулся с проблемой что каждый раз после сканирования компьютера и последующей очисткой вашей программой, у меня перестает работать Google Drive File Stream. Уже в исключения вносил папки Google Drive в ProgrammFiles и в папке кэша. Все равно перестает работать.
Подскажите как быть или в чем проблемма.
Система:
Windows 10-Home 64-bit, v.1809, сборка 17763.737.
Intel(R) Core(TM) i5-8265U CPU@1.6-1.8 GHz; RAM - 8 Gb.

1063 views
Nov 13, 2019 at 09:57 AM

edgeが機能しなくなろ

再起動後にedgeが毎回機能しなくなる対応策をを教えてください。
1063 views
Jun 16, 2021 at 09:10 AM

Dégragmentation

Bonjour,

Lorsque j'effectues une défragmentation de mon ssd avec l'option pour sdd, ils reste des carrées en rouge.
J'ai sélectionné dans les options 'tous les fichiers'.

Egalement l'indicateur ne se met pas a 0%

Cordialement
Denis Schmitt

1062 views
Mar 21, 2021 at 05:42 PM

Error 0xc1900101

Dear Sir/Madame,

I keep getting error 0xc1900101 on Windows Update.
It all started when I switched to new SSD 970 EVO 500GB.
Windows have had updated few times than came version 20H2 which doesn't seem to work.
Updater downloads it, instal it and then during instalation after reboot it colapses around 24%. Then it reboots and I get this error record.
The computer is DELL XPS 13 9360 with i7, 8GB ram.
It runs Windows 10 PRO 1909

Hope You can help
Kamil Adamski
1061 views
Mar 05, 2021 at 02:29 PM

програма блокируется антивирусом

При установке Auslogics
BoostSpeed 12 програма блокируется антивирусом McAfee life Safe
Прорамиа Auslogics BoostSpeed 11 Pro работает.
ОС: Windows 10 . Версия 1703 Сблорка ОС 15063.1382
1061 views
Jan 20, 2021 at 06:23 PM

TaskManager.exe

I received a high-use resource message that one program was using a significant amount of memory resources, and it was identified as TaskManager.exe. Should I and is there a way to shut this down?
1060 views
Feb 13, 2021 at 08:23 PM

Updates to file finder and boost speed

Almost on a daily basis I am getting notification of duplicate file finder and BoostSpeed 12 has a new update. I click onto download, I see where it is downloading, but when I go to install the update it does nothing. It doesnt tell me it has completed installation or given me a notce that it failed. This has be going on since I puchased Logistics. I guess it is not my fault for not following up on this, since I'm not getting my monies worth.
If you could help to get the problem solved or tell me what I've been doing wrong, sure would appreciate it.
Thanks and have a Happy New Year!

Mary Jane West

Content hidden to protect privacy

1059 views
Jan 12, 2022 at 07:22 PM

Intermittent PC Crashes/Freezes

To Whom It May Concern,

I intiated my original correspondence on the 5th November as indicated below:

I, now, upload the Event View Log, in the hope this will assist you in resolving this issue. Many thanks. As an aside, I think there should, also, be an option to 'Add File' from my account page. Instead, I am obligated to intiate another question to include this file and this should not be the case, when it is part of the same, initial, question.

This is a bit ridiculous. I am asked to create a log from the Event Viewer which is 'saved as' a .evtx file and now I cannot add it! Neither can I add it in a format that is recognised by Auslogics! Wow! Really, really helpful - Not!

I await an update at your earliest available opportunity.

Kind regards,

Ian

Ian R. W

Dear Ian,

Thank you for posting your question on our forum.

The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.

Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.

Running the command "sfc / scannow" in CMD under the admin might help with the issue.

You can also send to our support logs with system information and event viewer so that we can better understand the issue.

To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.

To get logs from event viewer, please do the following:

1. Press the key combination "Windows" + "X"

2. Select "Event Viewer"

3. Expand the "Custom Viewer" subsection

4. Select "Administrative Events"

5. Expand the "Action" menu

6. Click on "Save all events in custom view as ..."

7. Save log to PC

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Upvote (0)

Ian W
Edited 7 days ago
Waiting for moderation
Dear Suzanna,

Your prompt response to my request for technical support is very much appreciated.

Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.

At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.

I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.

Kind regards

Ian

Ian R. W

[/private]
Dear Suzanna,

Further to my correspondence sent to you on the 5th November, I have continued to receive intermittent crashes/freezing on my PC, so as recommended, I attach the associated Event View Log, in the hope this data will be able to assist you in resolving my issue.

Kind regards,

Ian

Ian R. W

1059 views
Nov 12, 2020 at 01:09 PM

Upgrade to BoostSpeed 11

I paid for this software before it went to version 11. Now that it updated to 11 I have to purchase it again?

1058 views
Sep 09, 2019 at 06:44 PM

ask

i have licence for home version
and i install pro version
how can i back to home v
1058 views
Oct 23, 2020 at 04:28 PM

Teclado de mi laptop funciona pacialmente

No funcionan algunas teclas de mi teclado
1057 views
Dec 28, 2020 at 12:08 AM

empty folder cleaned doesn't work

When I click on the box to do away with empty folders, nothing happens. It used to work but I stopped it in the middle of its job.

1056 views
Aug 14, 2021 at 11:52 PM

Обновление Windows (системы безопасности) появляется синий экран

При загрузке и установки обновлений виндовз (Windows Update) появляется синий экран смерти. Я вынужден отключить Windows Update и уже больше двух месяцев не выключаю ноутбук (не перезагружаю).
Как установить обновления что б не было экрана смерти?

1056 views
Jan 01, 2021 at 09:23 AM

Skipped traces

Lanovo with windows 10

Just upgraded to latest BoostSpeed 11 and have a problem I NEVER had with the precious version ~ 245 traces in the broswer SKIPPED! Made repeated attempts, alwys 245 skipped! Not good!-

PS, forcing a "Subcatagory" selrection makes ZERO sense. the categoriars are inane!

1055 views
Oct 12, 2020 at 10:59 PM

Cross mark on wifi symbol

This happens sometimes . When i on the laptop there is a red cross mark on wifi button and when i on the wifi it doesnot detect any network . But after I off and on the aeroplane mode and the system a lot of times it goes off . It is not related to the function key which disables it as i tried it .
1055 views
Mar 20, 2021 at 06:00 AM

h78

Уважаемые господа!
Я получил извещение об доступном обновлении программы. Япопытался кликнуть обновление, но ссылка не кликается.... эта же проблема с отчетами, когда я пытаюсь кликнуть подробный отчет, он не кликается.
Что мне предпринять для устранения этой ошибки?

1054 views
Jun 30, 2020 at 04:15 AM

Audio Bluetooh Problem

Hello, can you help me fix my problem!
What do i do if when my wireless hadphones connect to the laptop the sound is still comming from the laptops speaker
1054 views
Dec 18, 2020 at 11:09 PM

BoostSpeed ​​11

Приветствую уважаемые! Во-первых:после оптимизации жёсткого диска"С" SSD c ОС , диск перестал открываться в предварительной программе запуска(BIOC) Windows 10 pro версии 1903, прекидывал диски местами результатов нет " Мёртвый" подскажите как его реанимироваь??? Пришлось записывать ОС на обычный жесткий диск. В цело мне ваша программа нонравилась - поддержка обяного жесткого диска значительно лучше чем другие...

1054 views
Oct 26, 2019 at 04:09 PM