1897 questions

Driver Updater

I am unable to install my copy of Driver Updater because McAfee considers it a virus. What should I do?

1520 views
Mar 28, 2020 at 01:49 PM

Auslogics Driver Updater

Почему ваша программа Driver Updater 1.23.0.2 определяется антивирусом Windows Defender как вирус и автоматически удаляется из системы? Даже установочный фаил скачанный с вашего сайта классифицируется как зловредная программа и сразу удаляется. Почему так происходит?

1566 views
Mar 28, 2020 at 01:52 AM

Перестал работать микрофон после использования программы

Здравствуйте, после использования программы перестал рабоать микрофон, приложения его не видят. В настройках микрофона он включен, но когда нажимаю прослушать с утройства, там тишина. браузер тоже его не видит, дискорд предлагает поменять устройтво, но толку от этого тоже нет. Драйвера уже удалял и ставил заново, проблемы не решило

1971 views
Mar 27, 2020 at 09:03 AM

Systemwide freeze

Hello Support. On 02/13/20 I purchased an iBUYPOWER gaming desktop from BestBuy:

•model BB971 which includes the TUF B365M-PLUS Gaming ASUS motherboard, Intel 15-9400F, 6-Core 2.9GHz (4.1 GHz Turbo) NVIDIA GeForce GTX 1660 6GB. It has a 240GB solid state drive & 1TB SATA III hard drive. And includes Windows 10 home edition. (see CPUID report attached for further description)

However it continues to freeze up at various times throughout the day for typically about 4 seconds. So I tried a number of repairs after researching this problem on the internet; where I saw that many other people have had this same issue. None of those repairs have worked so far. Notably, I have NOT revised the BIOS as it appears to have the latest version: 1201 dated 07/15/19.

Do you have a solution for this? I love this desktop and have already loaded all my applications, so really don’t want to return it for a new one.

1506 views
Mar 27, 2020 at 01:57 AM

suddenly the cpu usage comes to 100%

Sometimes the cpu usage comes to 100%

1607 views
Mar 26, 2020 at 04:12 PM

Goods

Auslogics softweare Goods normal or better other brand name Goods

1186 views
Mar 26, 2020 at 01:09 AM

no windows updates

i have been trying to update to the windows march update but I can't

1640 views
Mar 25, 2020 at 03:40 AM

updating software

i get a message on my laptop for a new verion of boostspeed 11 pro. when i click lon the link and try to update, i get a purchase screen.
so, how do i update without repurchasing the software

1194 views
Mar 23, 2020 at 06:09 PM

ripristino impostazione privacy per inviare dati

Buongiorno, non trovo piu le impostazioni per ripristinare la privacy di windows in quanto inseder volevo inviare i dati a microsoft.

grazie
saluti
1492 views
Mar 23, 2020 at 10:04 AM

ANTI-MALWARE PROGRAM CONFLICT W/NORTON SECURITY

Hello - I have your Auslogics Anti-Maleware program and recently added Norton Security. Norton security runs scans in the backgound and for some reason goes after the anti-malware prgram, esentially erasing it. However it leaves my Auslogics BoosSpeed & Auslogics Driver Update prgrams alone, so they continue to run fine. Now every day I have to re-load the anti-malwar program.
I went into Norton checking the Virus & Firewall settings which are set to "allow" your anti-malway program , but it still continues to erase the entire anti-malware application. Do you have any ideas on how to fix this in Norton..?

1414 views
Mar 21, 2020 at 11:42 PM

一部のアプリやedgeのお気に入りメニューが勝手に消えていることについて

ワンクリックスキャナーを複数回にわたって要求された際、勝手に一部のアプリやedgeのお気に入りメニューが消えている。

1626 views
Mar 18, 2020 at 05:10 PM

Auslogic BoostSpeed 11

Buongiorno, recentemente nonostante l'aggiornamento, quando effettuo la scansione sulla modalità Protezione la ricerca si blocca.
Per la precisione, il programma riesce ad analizzare le trcce sul browser e nei file di sistema, ma non nelle applicazioni bloccandosi dopo avere analizzato il 32%. Ho provato a disinstallare il programma e reinstallarlo con la versione aggiornata senza risultato.
Grazie per l'eventuale aiuto.
Buona giornata
Stefano Carovani

1607 views
Mar 14, 2020 at 02:54 PM

Нагрузка диска на 100 процентов

Почему диск нагружается на 100 процентов прошу помочь

1534 views
Mar 13, 2020 at 07:22 PM

Virus ID'd as trojan in the deepscan exec

It is ruining my use of Auslogic to keep my computer clean and optimized. This 'trojan' apparently slows all the performance and my web browsers! Do you all have a fix. I had reinstalled once and still had the problem. Now, my auslogic is not doing its job in cleaning 'junk' from my drive! Got any solution?! The file was deleted by Kaspersky!

1478 views
Mar 12, 2020 at 06:03 PM

No se le da acuse de recibo cuando envia alguna informacion. (Es una recomendacion positiva Suprema.

BoostSpeed 11 Pro being used with license: Cuando el cliente envia alguna informacion a Auslogics, si Auslogics no le da un acuse de recibo, aunque pudiera ser breve, el cliente tiene dudas de si Auslogics lo recibio.

1171 views
Mar 12, 2020 at 11:58 AM

no sound output device installed

i am not getting any sound into speakers from pc

1492 views
Mar 11, 2020 at 09:03 PM

アプリが 使ってると壊れる

更新していくとなのかは わかりませんが
アプリが壊れていきます

なにが原因かわかりません

前のパソコンでも同じような症状があり
それがやで 買い換えました

買い換えたばかりなのですが
またアプリが壊れていくという現象が起きています
仕方ないので Windows入れなおしました

1661 views
Mar 11, 2020 at 01:27 AM

Auslogics Anti-Malware!

bonjour je voudrais savoir si je peut installez Auslogics Anti-Malware alors que j'ai deja installez Kaspersky Security cloud est qu'il y a des risque de conflit avec les deux logiciel!

1486 views
Mar 10, 2020 at 11:42 PM

MSCONFIG settings

I am curious , do you have settings needed for faster start ups of the msconfig settings ? For it will make start ups even faster in windows 10 or more than likly even in windows 7 & 8 as well.

1310 views
Mar 10, 2020 at 05:02 PM

Uninstall manager

Можно вернуть в Uninstall manager
количество установленных программ? куда то пропали...
Спасибо.

1282 views
Mar 09, 2020 at 08:59 PM

Auslogics Scheduler erroring out.

Attempting to schedule automatic Maintenance on Boost speed 12 Windows 10 Pro Version 19043.1083
Errors out with the attatched error message System error occured in task scheduler error 0x80070002
The system could not find file specified.
Disabled antivirus to no avail. Please advise
1037 views
Jul 12, 2021 at 04:04 AM

Cat protection turns on every time i boot my Intel I7 Win 10 Machine

cat protetion goes on everytime I turn off my Intel I7 win 10 machine

I am locked out every time I boot, I reset it off see that it is saved but next time I log on its on again

1036 views
Jun 15, 2020 at 04:28 PM

Empty Folder finder

I have run this a few times and it always finds new empty folders. Why does this happen? Also there are always some that can't be deleted. Again why please?

Pauline

1035 views
Jul 25, 2021 at 10:14 AM

Микрофон

Перестал работать микрофон

1035 views
Nov 27, 2020 at 10:31 AM

BootSpeed 12 pre-purchase question

Hi,
I'm considering the purchase of BootSpeed 12 Pro, but I'd like to know if you have any usable discounts at this time.
Thanks

1034 views
Oct 08, 2021 at 01:47 PM

System Scan

When I am doing a system scan the scanner takes almost 30 minutes or more when it gets to temporary files. Is there something I can do to speed this up?

1034 views
Dec 23, 2019 at 12:55 PM

Coockies delete

How con I delete coockies selectivly in Auslogics 11

1034 views
Nov 07, 2019 at 12:35 PM

Windows 10

Windows 10 сам отключается и пишет что какя то ошибка
1033 views
Jun 22, 2021 at 02:35 PM

Is there something stopping me from changing Windows Installer from manual?

Is there something stopping me from changing Windows Installer from manual?
HP Smart will not install correctly and HP Support says an antivirus or other control program has changed the settings and locked it so outside individuals can not install software on my system?
1032 views
Aug 17, 2021 at 07:24 PM

Ошибка при рагистрации

По чему произошла ошибка при регистрации

1032 views
Mar 14, 2021 at 10:18 AM

......

Системный блок выключается бошльше часа....

1032 views
May 11, 2020 at 09:51 AM

BoostSpeed Messages

I am not using the computer a lot, but BoostSpeed is regularly giving me messages to do scans or to defrag my SSD. How can I reduce the frequency of these messages?

1032 views
Aug 09, 2020 at 05:14 PM

teredo blocked

how can i fix my teredo?its blocked

1031 views
Oct 02, 2020 at 08:33 AM

toots

that good

1031 views
May 20, 2020 at 11:24 AM

DirectX Windows Feature Install Prompt

A piece of software on my new Windows 11 system apparently requires the DirectX Windows Optional Feature set to run and I am continually receiving a prompt to install the feature, even though the features are already installed. I get prompted mulitple times per day to install DIrect X even though it's already installed. I've tried removing and resinstalling the optional feature and still get prompted to install it multiple times per day. I do not know what software is prompting this install. The prompt I receive is in the attached screenshot. I am not a game player, so it's not a legacy game that requires the feature. I'd really appreciate your help. Here is info about my system:

Device name SDM_Surface
Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
Installed RAM 8.00 GB (7.84 GB usable)
Device ID EA2A80B9-A4BB-44B8-AFA6-40B2186CF2E1
Product ID 00356-06270-54861-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 10 touch points

Edition Windows 11 Home
Version 21H2
Installed on ‎12/‎3/‎2021
OS build 22000.652
Serial number 0F003S7214801J
Experience Windows Feature Experience Pack 1000.22000.652.0

Thanks!
Scott
1031 views
May 08, 2022 at 08:19 PM

Глубокая очистка файлов

Здравствуйте! После выполнения глубокой очистки файлов перестало работать стандартное приложение Windows "Кино и ТВ". Исчез exe-файл - 0 байт. Прошу учесть при подготовке обновления BoostSpeed 12, а также подсказать - как востановить приложение "Кино и ТВ"?
С уважением,
Виктор Оплеснин

1030 views
Mar 23, 2021 at 07:21 AM

Mumble access to mic desabled

Somehow it happen, now I look how to get back access
1030 views
Aug 10, 2020 at 11:35 PM

WTF AUSLOGICS??

I've been a registered user of Auslogics Boostspeed for many years. Just recently my Boostspeed 12 program shows that i'm registered in the ABOUT section under help, yet the program says Activate Pro Version on the bottom right & the program has Trial Version operability. This is happening on both of the PCs that I use this program on. I've sent 2 emails requesting assistance over a week ago & still have received no response.

I need this issue resolved or I will be requesting a refund.
1029 views
Jan 28, 2022 at 11:11 PM

¿Cuando voy a poder tener mi Windows11?

Hola, me refiero ante ustedes con una pregunta, mi nombre es Kurt Toro, soy de Argentina, Mendoza. Yo quiero tener windows 11, cumplo todos los requisitos, menos 1, la memoria, tengo 56gb y necesito 64gb, solo por eso mi windows 11 no se podra instalar, alguna beta de Windows 11 vendra para esa memoria de gb? Muchas gracias
1028 views
Jul 15, 2021 at 04:15 PM