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about mouse

my pc keyboard and mouse is not working properly

1 answer

1165 views

mayur

Oct 24, 2020 at 06:27 AM

ask

i have licence for home version
and i install pro version
how can i back to home v

1 answer

1134 views

KHALLAF AHMED

Oct 23, 2020 at 04:28 PM

Device-related issues / WebCams Issues

I have a Logitech C920s webcam. Everything was working perfectly fine until Wednesday evening. At that time I started doing a bunch of maintenance within BoostSpeed. Something in my system was changed, and now I get a BSOD whenever I boot my computer when the webcam is plugged in. If I remove the webcam from the USB port, then the computer boots fine.

I've run two different anti-virus programs (including your Anti-Malware) and I also have your driver updater. Plus I made sure that I have the latest version of Logitech's LogiCapture software. And it does not appear that there were any Windows updates (other than Defender) since last week.

So...at this point I cannot use my webcam and I'm fairly certain it was due to some change made within BoostSpeed.

Please help me fix this. Is there an audit log in BoostSpeed that shows what settings were changed?

3 answers

1231 views

tacobravo

Oct 23, 2020 at 11:28 AM

WIndows Security closes when opened

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

3 answers

1160 views

Raffy

Oct 22, 2020 at 01:19 PM

PROVING

How to prove my performance specifically that mu processor is from type U
my device is : core i 7 8th gen
ram 8 GB
hard HDD 1TB
hard SSD 500 GB
NIVIDEA GEFORCE MX130

1 answer

1102 views

Mohamed Farid

Oct 22, 2020 at 01:46 AM

立ち上がり時間が掛かるようになった事への質問

当初起動時間が15秒程度でしたが、今は40秒程度掛からないとwindowsが立ち上がらなくなっています。立ち上がりの時間短縮の方法は、ありますか？

1 answer

1217 views

パスワードを失念しました

Oct 20, 2020 at 06:43 AM

Dudas

¿Qué hacer si mi windows se traba?
¿Qué hacer si mi windows tarda mucho en apagar y reiniciar?

1 answer

830 views

Oscar Marinez

Oct 19, 2020 at 05:28 PM

Device-related issues / Sound Issues

Microphones disabled

After I installed Auslogics and ran all the tests, my camera and microphone were disabled. I managed to turn the camera back on but not the microphone even after going into my Privacy settings and enabling it. It happened on both machines, one with a Logitech headset and the other with a Jabra 510 speaker. Both microphones are still not functioning. Please advise. I am running Windows 10 on both desktops.

1 answer

1252 views

chip

Oct 16, 2020 at 04:14 PM

Windows-related issues / Battery Issues

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

1 answer

1454 views

Malwa

Oct 14, 2020 at 03:43 PM

Device-related issues / Display Issues

Unable to make screen lighter or darker

I don't remember what I did when I used the Auslogics BoostSpeed 11 free version. I can't recover the previous windows versions, because they were deleted. I went to the recovery center and it didn't help me with retrieving my lost files. Prior to trying this software, I was able to control the brightness of my screen. I have tried to load the HP graphics, and it says that my computer doesn't meet the requirements.

1 answer

1239 views

Paula G

Oct 14, 2020 at 09:09 AM

Issues with Auslogics software / BoostSpeed

Skipped traces

Lanovo with windows 10

Just upgraded to latest BoostSpeed 11 and have a problem I NEVER had with the precious version ~ 245 traces in the broswer SKIPPED! Made repeated attempts, alwys 245 skipped! Not good!-

PS, forcing a "Subcatagory" selrection makes ZERO sense. the categoriars are inane!

3 answers

1124 views

Ralph

Oct 12, 2020 at 10:59 PM

Device-related issues / Sound Issues

audio

Perchè quandop accendo il pc l audio non funziona?Devo sempre disabilitare i suoni?grazie

1 answer

1003 views

ruggiero

Oct 12, 2020 at 01:42 PM

Issues with Auslogics software / Duplicate File Finder

Word Document Files

Does your Duplicate File Finder work only on image, video, audio, archives and application files?
How to find duplicate Word document files, pdf files etc ?

1 answer

1498 views

Shaili

Oct 12, 2020 at 04:46 AM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian

1 answer

868 views

Adrian

Oct 09, 2020 at 06:24 PM

Desktop

I have lost my icons on the desktop!

1 answer

1095 views

William Benny Hawthorne

Oct 08, 2020 at 02:28 AM

No reconoce Disco duro Externo

cuando conecto mi Disco Duro Externo, la pc no la reconoce.

1 answer

1301 views

JORGE

Oct 07, 2020 at 08:05 PM

Issues with Auslogics software / BoostSpeed

Как корректно обновить программу Auslogics?

Здравствуйте. Сегоодня вышла новая версия программы и возникает резонный вопрос - как установить обновление? Придется полностью удалять старую версию (с помощью спецпрограмм типа Revo) и устанавливать новую? Или есть еще другой вариант?

1 answer

979 views

Guerman

Oct 07, 2020 at 08:12 AM

Windows-related issues / Screen Issues

Lock-screeen blury

Hello!
When starting my computer (or when locked) I'm allways directly prompted for password or pin, whith a blury picture in background.
However I like those beautyful pictures and would like to see them clearly prior to logging in. What to do?
/Björn-Ove

2 answers

1250 views

Björn-Ove

Oct 05, 2020 at 09:43 AM

Window.old folder

Hello¨
The PC had Update to 2004 Versione, now has the PC ond big 30GB Windows.old folder. why can i the folder delete

2 answers

1252 views

SiegerKleber

Oct 05, 2020 at 07:31 AM

Issues with Auslogics software / BoostSpeed

Lost Hystory

Why I lost my all hystory on Chrome after clean up with BoostSpeed11?

How disable cleaning/deleting hystory and cache in tyhe app?

1 answer

1047 views

limen

Oct 05, 2020 at 02:13 AM

Computer randomly shuts off / freezes

Hello,
My computer does this thing where it either randomly turns off completely or my entire computer screen freezes, requiring a full restart. Not really to sure what to do in this situation, and it has gotten to the point where it happens almost every 3 minutes.

1 answer

1012 views

fredgargenzolla

Jun 06, 2020 at 01:26 AM

Issues with Auslogics software / BoostSpeed

Android operation

Do you have this app for Galaxy s8?

1 answer

1012 views

Charlene Hawk

Nov 18, 2019 at 10:54 PM

Issues with Auslogics software / BoostSpeed

Foreign language for BootSpeed 11

Is there a french translation for BootSpeed 11 ?
If no, do you plan to translate it next?
With thanks for your answer.
cordially
Patrice Vivin

1 answer

1012 views

PatDeNancy

Jul 25, 2019 at 04:33 PM

Issues with installed software / Settings

Integrator.Exe wird von Windows geblockt

Hallo,

"auf einmal" ist BoostSpeed nicht mehr registriert (keine Pro-Version mehr).
Wenn ich den Registrieren-Dialog ausfülle mit meinem Linzenzschlüssel, erscheint zwar die Meldung das BoostSpeed registriert wäre, der Button unten rechts verschwindet nicht.

Daraufhin dachte ich, ein Neustart von BS würde das schon beheben, allerdings erscheint dann die Meldung, dass die App aus Sicherheitsgründen blockiert wurde (siehe Anhang).

Wie bekomme ich mein Boostspeed wieder voll registriert?

MfG,
P. Kaatz

1 answer

1012 views

Paul Kaatz

Jan 19, 2022 at 11:58 AM

Old windows

Windows 10 unfortunately doesent delete windows.old when doing a clean re-install.
is there a way to delete this and clear this space?

1 answer

1012 views

Rev.Michael

Aug 31, 2020 at 03:07 AM

не могу открыть диск

На разных дисках установлена Windows 8.1 и Windows 10. Один раз я искал нужный файл, который был Windows 8.1. Для этого изменил занрузку в BIOS и запустил Windows 8.1. Искал файл. Вернулся на Windows10 у меня начались проблемы Windows 10. Потом много чистил и обновлял Windows 10 с помощью Auslogics. Удалось исправить, но вот с диском никак. Да и времени просто не хватает. Помогите с чего начать чтобы работать с диском

1 answer

1011 views

Alex

Jun 13, 2021 at 01:31 AM

ошибки в дисках C, D

Здравствуйте! Почему программа находит ошибки в дисках, но не указывает и не исправляет? Спасибо

1 answer

1010 views

Радина

Nov 27, 2021 at 09:34 AM

Device-related issues / PC START UP

PC Won't start up

I shut my computer down last night adn this morning it won't start up. There were no issues before the shut down.

1 answer

1009 views

Dactor

Jan 07, 2022 at 06:35 PM

Issues with installed software / Microsoft Edge

problem with auslogics

It wont let me create a restore point, and the restore points I had created it has deleted.

1 answer

1009 views

ozzyos

Oct 21, 2021 at 04:46 PM

BNP detected fatal error

I am having blue screen issues. BNP detected fatal error occurs every time I restart but not on shutdown.
The problem started after I installed MS flight simulator
I have:
~Checked the HD for errors
~Uninstalled Flight simulator
~Updated Windows to latest version
~updated Graphics Card to latest version
~run sfc/scannow

3 answers

1009 views

Basil

Mar 15, 2022 at 05:14 PM

Device-related issues / Sound Issues

Проблемы со звуком

Звук в Windows 10 хрипит и заикается как исправить все стандартные средства не помогают

1 answer

1009 views

andrey16273

Nov 08, 2020 at 08:18 AM

restarting issue

hello, i've been having an issue with my computer restarting whenever it likes to. i'm not sure what's wrong. i've troubleshooted the ram by removing half and running, and then the other half but that didn't work. i do not have an over heating problem, nor dust build up on cpu.

1 answer

1009 views

jcolvin12

Aug 06, 2021 at 12:16 AM

Issues with installed software / Zoom

Pro Version

If I buy the Pro Version what all comes with the package? Thank you.

1 answer

1009 views

Ralph Monday

Aug 07, 2021 at 03:19 PM

Issues with Auslogics software / BoostSpeed

Scheduler

Hi, how to navigate to the scheduler in the new BoostSpeed 11?

1 answer

1008 views

yewwahc

Aug 11, 2019 at 01:34 AM

Issues with installed software / Surfshark

SurfShark VPN problem with DNS wire???? with BS and Surfshark .3.0

Hi,let say I like your software very much. Please show me how to end error message form BS "interupted DNS" from Surfshark

1 answer

1008 views

Roy Montmeny

Mar 11, 2022 at 08:36 AM

Issues with installed software / Outlook

Предпросмотр вложенных в сообщение файлов Excel и Word

Добрый день!

Скажите, пожалуйста, что нужно сделать, чтобы в окне сообщения отображался предпросмотр вложенного в сообщение файла программ MS Office в форматах Excel и Word (в то же время предпросмотр вложенных в сообщения файлов в формате .pdf отображается нормально)? Я пробовал разные варианты, которые рекомендуются в интернет - ничего не помогает.
Похожая проблема с невозможностью отображения предпросмотра файлов Excwl в проводнике, в то время как файлы других форматов (кроме Excel) отображаются.
Смотри приложенные скриншоты.

Это взаимосвязанные проблемы (отображение предпросмотра файлов в Outlook и проводнике)?
Что нужно сделать, чтобы решить эти проблемы? Прежде всего нужно решить проблему в Outlook.

Спасибо!
Всеволод

Content hidden to protect privacy

3 answers

1008 views

VseChe

Jul 15, 2021 at 06:07 AM

Issues with Auslogics software / BoostSpeed

misea jour Auslogics

Bonjour à vous,

Je n'arrive pas à installer la derniere mise à jour de Auslogics 12 200 malgré la demande qui m'est propose dans le bas de l'écran.
Je suis donc tojjours sur la version 12 101 (je crois).

Merci pour votre aide.

Cordialement

AB.

3 answers

1008 views

ALAIN B

Nov 16, 2021 at 12:47 PM

Issues with Auslogics software / BoostSpeed

how can i reinstall add-ons manager

1 answer

1006 views

Rajiv

May 28, 2021 at 06:59 PM

системные файлы windows 10

могу ли, Я, обнаружить вашей программой приложение в системе ,или файл запускающий вредоносное приложение, изменяющий СИСТЕМНЫЕ файлы ! Или напишите как его (подлеца) обнаружить!!! Сканирование антивирусом не предлогать! У меня изначально стоял надёжный антивирус .
благодарю за ответ...

1 answer

1006 views

СЕРГЕЙ

Oct 15, 2021 at 05:32 AM

Issues with installed software / Settings

Location is turned off and GREYED OUT.

Everytime I install BoostSpeed 12, in Windows the Location services on Windows 11/10 are greyed out automatically in the Operating System due to the presence of this third-party software. Due to this glitch, I am not able to toggle the Location services on and off and also cannot change any settings related to it. I have tried every hack and registry fix that Microsoft tells me to do and still nothing...location is GREYED OUT

1 answer

1005 views

Edgard Bermudez

May 31, 2022 at 12:23 PM