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there is no nvidia in the settings display scaling, there is only gpu
I play cs go, and I would like to know how to optimize the pc for this game, + I want to minimize impuct lag
the mouse often floats and the screen is blurry

1 answer

1175 views

Jkim

Nov 05, 2020 at 09:49 AM

rundll32

Hi,
Trying to fix 'Enter your user name and password for th efollowing server' message - when I go into mail accounts and re-enter the password a rundll32 problem comes up. Should I run your software Auslogics Trouble shooter?

Thank you,
John.

1 answer

1055 views

John

Nov 04, 2020 at 10:48 PM

PC Crashing/Freezing

To Whom It May Concern,

In recent weeks, I have been experiencing intermittent crashing/freezing of my PC. This sometimes happens 1/3 times a day or I can go a few days without it occurring at all. It is not, actually, a BSOD - just a "straightforward' freeze or crash.

When accessing the Windows Event Log, the common denominator would appear to be identifed as follows:

Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

I would consider myself reasonably computer savvy, describing myself as a software 'Geek', in addition to having set-up remote computing facilities. However, this is difficult to readily identify and despite, browsing the Internet extensively, I find I cannot resolve or prevent this from crash from occurring.

The only 'fix' I have reviewed is accessing 'Windows Services' that requires the 'Server to be restarted' but as this is already running (having reset itself?) I cannot, actually, do anything:

https://social.technet.microsoft.com/Forums/en-US/cd53a3ed-3833-4a62-8784-2ab3fa0c464e/unable-to-open-the-server-service-performance-object-the-first-four-bytes-dword-of-the-data

Any advice, recommendations or support you an afford me would be very much appreciated.

I am grateful for your attention, time, effort and anticipated co-operation in assisting me to resolve this perplexing and frustrating issue.

Kind regards to you and your colleagues at Auslogics

Ian

Ian Willsher

2 answers

1468 views

Ian W

Nov 03, 2020 at 11:11 PM

Windows-related issues / Video Issues

Video issues

Hi There,
I can be happily working along, and if I need to see a video file, I can... but then, sometimes it stops, and I cannot make the video work again.
I have Driver Updater, but if I reboot the computer, the video function will work again.
Sometimes, if I run a BoostSpeed scan, the video might work again. It can still stop again, but if I Boost Speed again, it may not make the video run again.
So I have to reboot again instead, which is pretty time consuming.
My initial thought is I'm missing video drivers, but i have Driver Updater.
Can you advise and help me?

1 answer

1420 views

Marty

Nov 03, 2020 at 06:14 AM

Issues with Auslogics software / Registry Cleaner

Outlook 2013

I cannot no longer open a browser in Outlook 2013 after using your registry cleaner. Let's not play games like we have been doing since July 2020. Support is a JOKE!!!

1 answer

1125 views

SuidaeEmpathy

Nov 02, 2020 at 11:28 PM

Windows-related issues / Other Issues

Wana know how to change additional calendar

hello there , how to change additional calendar for windows 10 ? i need to change this chinese additional to persian (iran) ,, thxxxx

1 answer

1210 views

hassan

Oct 30, 2020 at 11:55 AM

Windows Blue Screens

Hey,
Im getting a lot of windows blue screens, Kernel issues and Server exceptions and memory as well, i did a lot of testings like memory testings, when i do windows file check, when i run CHKDSK check in cmd i get files are NTFS error, Any help?

1 answer

1162 views

Muho

Oct 29, 2020 at 01:37 PM

Duplicated Folder

Hello,

My name is Eric Borges and I am having an issue that when I update my windows 10 it's duplicating the windows folder in my C:, (follow attached). I've try to delete in many ways and even tho with the Auslogics app is not working, it's saying that the folder is deleted, but it's not. Is there any way to remove it permanently?

Best.

1 answer

1625 views

Xiba

Oct 27, 2020 at 07:40 PM

exploler.exe ошибка приложения сервиса

ПОДСКАЖИТЕ ЧТО ДЕЛАТЬ я очистил ненужные папки в как вдео иображения музыка перезагрузил ноутбук октрываю проводник жду секунд 10 пишет exploler.exe ошибка сервиса преложения и так каждый файл по типу панели инструментов скажите что делать пожалуйста а то меня мама убьет елси узнает она просто инода заходит в мой ноут и бдет спрашиват что уже бл такое и все пипец мене скажите прошу вас переустановка я оюсь делать это или мне надо вызывать мастера , еще я смотрле в инете что там водишь команду srw /scannow пошло до 84 процента сморю пишут показало есть неисправеные файлы исправил некоторые неисправились перезгрузили комп или ноутбук и появился синий экран оно дошло у меня до 84% и я остановил и я сейчас НЕЗНАЮ ЧТО ДЕЛАТЬ СКАЖТЕ ПОЖАЛУЙСТА ЧТО ДЕЛАТЬ ПРОШУУУ ВАС ОТ ВСЕГО СЕРДЦА
НО СЛИ ВЫБИРАЮ ЛЮЮ\БОЙ ФАЙЛ В ВАШЕМ ПРИЛОЖЕНИЕ ВСЕ ОК ЧТО ДЕЛАТЬ Я ВЫДЕЛЮ ЛЮБОЕ ХОРОШО Я ПРОСТО ХОЧУ ЧТОБ ВЫ ЭТО УВИДЕЛИ

1 answer

1226 views

IvanStarinka

Oct 27, 2020 at 11:59 AM

Issues with Auslogics software / BoostSpeed

Malwabyte

Hi when ever I check my computer with malwarebyte it detects my bootspeed as a problem. it deletes bootspeed. Have you come across this problem? How do I fix it?
Thank you

2 answers

1547 views

user7261

Oct 27, 2020 at 11:06 AM

Компьютер тормозит и зависает

В некоторые моменты зависает компьютер, иногда зависает отдельные поля(рабочий стол, панель задач, меню Пуск).
Курсором мыши возможно передвигать, но с различными программами невозможно взаимодействовать, а некоторые попросту не отвечают. Открытие вкладок и поисковые запросы в браузере выполняются очень медленно, а при просмотре видео(на том же Youtube) долго загружается.
Сначало подумал на выход из строя процессора, т.к он не слишком уж новый, да и проблема мне показалась такого рода. Почистил и заменил термопасту процессор, на вид он в хорошем состоянии(без сколов и царапин). После этого пол дня все было нормально но потом все продолжилось.
Дальше я начал искать решение проблемы в интернете, чего я только не перепробывал, и выключение службы Центра обновления Windows, проверки на вирусы и мусорные файлы, чистил реестр, дефрагментировал диски( для этого скачал данную программу). Только после дефрагментации дисков компьютер работал без перебоев и зависаний день, но на следующий все по новой.
Уже незнаю в чем может быть проблема, единственное на что подаю подозрения так это жетский диск, но и то не факт что это верно

5 answers

1525 views

Ganbeg

Oct 27, 2020 at 09:03 AM

A little advice before running this feature

I am not having any windows 10 problems but am a little concerned about your optimization feature to remove outdated windows files. In my case there are 43.16 GB or 28,000 items indicated that could be cleared. The warning is that after this some files may have to be downloaded from Microsoft. Is this amount of files typical. My system has had Windows 7 on up so maybe this would help but there are so many of these files I dont want to crash my system. Any tips or advice on this would be appreciated

Mark

1 answer

1223 views

mokotoks

Oct 27, 2020 at 03:49 AM

Turn indexing back on

Hello! Bootspeed disabled indexing. How do I enable it back?

1 answer

1359 views

Alexander

Oct 26, 2020 at 03:26 PM

Windows-related issues / Network Issues

RDP keeps disabling on every machine that has boostspeed installed

I have my own domain with a virtual environment as well as several physical endpoints (mostly laptops). None of the virtual machines have boostpseed installed, only the majority of the physical machines. I have RDP enabled by group policy.

I notice that intermittently (seems to do it when it wants to), if I reboot a laptop or other physical endpoint, the machine will boot up with the "termservice" disabled, even though groupm policy enforces this to be on.

After troubleshooting group policy, uninstalling all other security software, and weeks of various other troubleshooting methods, the only commonality I can find is that all the machines that do this have boostspeed installed.

I found this post
https://qa.auslogics.com/question/225

And followed the instructions there. I also turned off the performance monitor in boostspeed via the settings, but the issue is still persisting. My next step I guess is to uninstall boostspeed from all of my machines but I figured I would reach out before I give up on the product.

5 answers

1401 views

loganx1121

Oct 26, 2020 at 01:20 PM

Windows-related issues / Other Issues

key product W10PRO missed

Hi, I have AuslogicsBoostSpeed 11 licensed on 3 computers. 2 computers, the oldest, have windows 8.1 PRO. Newer computers have Windows 10 PRO. In the SOFTWARE-SYSTEM INFORMATION-OPERATING SYSTEM section the product key normally appears while on the PC with W10PRO the alphanumeric character string of the product key is covered with the capital B letters. I wanted to know why the code is hidden before it appeared. Thanks for the reply. Alex

3 answers

1261 views

Alessandro Casamenti

Oct 25, 2020 at 05:01 PM

Напортачил...

Я перенёс папку "Загрузки" из положения по умолчанию на диск D, но не создал отдельной папки, и теперь "Загрузки" - это весь диск D. Получается бардак.
При попытке вернуть всё по умолчанию или перенести в другое место, пишет: "Не удалось сформировать список обычных подкаталогов в "D:\System Volume Information".
Отказано в доступе.

Как вернуть положение по умолчанию???

1 answer

1077 views

Diss

Oct 25, 2020 at 11:38 AM

Issues with Auslogics software / BoostSpeed

Нужен ли антивирус если есть Bootspeed ??

Нужен ли антивирус если есть Bootspeed ?? Ваша программа спровляеться с вирусами и майнингами??

1 answer

1083 views

13FRONT

Oct 24, 2020 at 04:09 PM

Roaming Folder

I have 70 GB of data on my c:/user/AppData/Roaming folder. I have a space issue because my Win11 OS is insalled on a M.2 SSD drive with 120GB. I've moved the My Documents folders to a standard 2TB drive and told windows to install all apps on the large drive. I would like to keep the OS boot disk limited to windows only and make my boot quick!

Any tools in Auslogic that would address cleaning up my /appdata/Roaming data?

Thanks for your help.
Darian

2 answers

958 views

Darian Ebrahimi

Nov 07, 2021 at 09:44 AM

Device-related issues / Display Issues

windows problems

duplicate file finder

1 answer

957 views

fatemeh.m7078

Jul 16, 2022 at 02:00 PM

I am unable to switch to keyboard Chinese Input Method after using Auslogics BootstSpeed

After using the Auslogics BootstSpeed and the function of cleaning the Registry files, I found that I am not able to switch back to Chinese input method anymore and I can only type in English. I tried to type the hotkey "Left Ctrl +Shift", nothing happened. I tried "Ctrl + Space" or "Win + Space", also nothing happended. The small icon at shows "EN" at the bottom right corner was disappeared (see attached).

I tried to find the file "ctfmon.exe" and excute, but it doesn't work. I tried to add this command at the startup, it also doesn't work.

I tried to delete the language pack and reinstall, it also doesn't work.

The only moment that I can see the langauge menu comes out again is that when I was in the situation of "User Account Control" when the computer requires administrator status to run some program (see attached).

I am pretty desperate and really need your help. Thank you!

1 answer

954 views

Johnson

Dec 18, 2021 at 04:41 AM

Input Lag

I have a really good PC and it's very high system. Why do I have a lot of input lag when I'm playing games?

1 answer

954 views

Nawaf Alshammari

May 18, 2021 at 05:54 PM

Committ Page Memory Use

After about 4 hours of just Windows running with no other programs, the Commit Charge memory fills to 100% and I have to restart the computer. I have the settings set to automatic that control teh Commit Charge memory and it doesn't seem to prevent the problem from occurring. Any other suggestions to correct this?

1 answer

953 views

Len

Oct 29, 2021 at 07:22 PM

Issues with installed software / Cloudflare WARP

tentative de modification de DNS

Bonjour,
Je voudrais savoir pourquoi, depuis que j'ai installé le VPN Cloudflare Wharp sur mon pc, je reçois très souvent, plusieurs fois par jour, des alertes Boostspeed 12 m'indiquant une tentative de modification de DNS (cf. pièce jointe).
Y-a-t-il un moyen d'y remédier ?
Merci, cordialement.

1 answer

953 views

Denis LO JACOMO

Aug 17, 2022 at 10:11 AM

Device-related issues / Sound Issues

sound not working

external speakers not recognized anymore and no sound

1 answer

953 views

Nov 28, 2020 at 12:08 AM

Issues with installed software / ASUS Install

Unable to Install the new Auslogic Boostspeed 13.0.0.1 update

Hi

I have downloaded and installed the Boostspeed update (13.0.0.1), but the installed virsion indicated by the Help>About shows 13.0.0.0

I need further instructions to properly install the new update.

1 answer

952 views

Ammar Almaa

Nov 16, 2022 at 04:24 AM

Windows-related issues / Other Issues

my pc shuts down by itself

everytime at night when i put my computer to sleep mode the pc shuts down during the night and i dont know how to solve that

1 answer

952 views

marcost

Dec 03, 2020 at 04:03 PM

Device-related issues / Display Issues

Malware

Does your program detect Malware? I have been getting the blue screen of death and the reason listed is

System Service Exception

What failed: Dot 4 sys

1 answer

951 views

morpheuz

Feb 09, 2022 at 10:11 PM

Issues with installed software / Google Chrome

Ошибка при обновлении "Google Chrome"

Здравствуйте, подскажите, пожалуйста, как устранить ошибку при обновлении браузера "Google Chrome" без его переустановки?

3 answers

951 views

svlasov115

Jun 26, 2022 at 01:26 PM

Issues with installed software / McAfee TechMate

uninstall

How can I uninstall McAfee TechMate

1 answer

951 views

Robert

Nov 07, 2022 at 06:22 PM

Device-related issues / Display Issues

laptop acer aspire 5735Z

after I ran bootspeed and tutorals 1-4 my laptop will not shutdown it starts to close then boots to sign in page only way i can shut down is to remove battery it han never done this before now hope you can help me with this problem
thx Sean

1 answer

951 views

Sean

Mar 05, 2022 at 03:23 AM

Issues with installed software / Settings

pro version

I purchased boot speed pro #

Content hidden to protect privacy

but the program is asking me to activate pro version. Why is this happening? What should I do.

1 answer

951 views

WILLIAM

Jan 24, 2022 at 06:23 PM

Device-related issues / Display Issues

random shut down of my laptop

recently my sony vaio laptop strted shutting of randomly. can you help.

1 answer

951 views

ALIMUBARAK

Dec 03, 2021 at 09:18 AM

Windows-related issues / Other Issues

Postgrest SQL_Службы Microsoft

Добрый день!

Вот тут два скрина.

Первый скрин это сама проблема

Второй скрин на что это влияет.

1 answer

949 views

Nikita M

Apr 01, 2021 at 02:28 PM

Windows Blickpunkt-Bilder

Nach BoosSpeed12 wechseln die Windows 10 Blickpunkt-Bilder nicht mehr und muß von mir manuell repariert werden. Welche Einstellungen können das verhindern?

1 answer

947 views

HWedler

Jan 22, 2022 at 11:15 AM

Issues with installed software / Informazioni di base

Disk Defrag

Buongiorno,
è possibile utilizzare Disk Defrag in modo tale che i file di una cartella specifica siano spostati all'inizio del disco? Si tratta di un disco di soli dati VIDEO, senza APP o Sistema operativo.
Vorrei che i nuovi Video scritti fossero sempre copiati nella parte finale del disco mano a mano che questo viene riempito.
Spero di essere stato chiaro e vi ringrazio per la cortesia
Cordiali saluti
Renato Cesaroni

1 answer

946 views

Renato

Mar 15, 2022 at 02:02 PM

Issues with Auslogics software / BoostSpeed

Пропажа значков

Сделал оптимизацию и пропали значки с панели интсрументов, не могу найти как вернуть. Отметил на скриншоте

1 answer

946 views

Денис

Oct 09, 2019 at 12:18 PM

Windows-related issues / Other Issues

System Booting

When my system boots when i come to user login screen when I try to type my password and click suddenly it goes black it becomes again and again I have to power shutdown suddenly but it allows me to login properly.

1 answer

946 views

sriram

Apr 10, 2021 at 05:05 AM