626 questions
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Проблема с интернетом

Здравствуйте. выполнил обслуживание всех пунктов в программе Auslogics BoostSpeed 11 и снизилась скорось интернета по Wi Fi, а также задержка подсключения к нему. например скорость была 5 мегабит,сек, теперь 0,3. На других устройствах все впорядке.
66 views
Dec 11, 2020 at 04:56 AM
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Windows Slimmer question

After scanning for old windows libraries and initializing the cleaning process. It says process completed but no files are cleaned. Still 2.7 Gig installed on rescan and same problem on re-cleaning. What to do? Thanks
Sorry, I couldn't find a catagory for Windows Slimmer questions

55 views
Dec 11, 2020 at 04:33 AM
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Defrag an SSD

I have been told not to defrag an SSD. Damage can result. True? If yes, how do I disable from Scan in BS!@?
128 views
Dec 10, 2020 at 10:57 PM
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My mouse freezes, lags which was not doing in the past

I am a long time professional and I am actually quite tech savvy. I use the computer very very clean (obsessive level) But my mouse started to lag recently. I have downloaded Auslogics Pro (thats how we met) Even though I liked the software, it didnt solve the problem.

My laptop is Dell Vostro with i7 and 8GB Ram. Fairly new one (less than 1 year) But even with a simple operation (like opening Skype) it starts to level up fan noise and mouse starts to flicker, lag from time to time.

I formated everything on my computer (because this was not the case until very recently) but even that didnt help.

What can be the reason?
90 views
Dec 09, 2020 at 07:46 PM
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DNS

How can i change DNS?

When i changed, this program will turn it back.

And i cant play some game because my network, how can i fix it?
71 views
Dec 08, 2020 at 07:16 PM
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Csnnot access new PC from other PCs on LAN

I have a private home LAN with three Windows 10 PCs that are sharing files & folders among themselves with no problem - I just click their PC name under Network in File Explorer. Problem is, I just set up a new Win 10 PC but when I click on that new PC's name under Network in File Explorer on any of the existing three PCs I get an error msg saying I don't have permission to access the new PC.

I made the new PC discoverable and not pwd-protected, just like the other three. I set up the Documents folder in the new PC to be shared by Everyone with Full permissions. All four PCs are running Win 10 (ver. 2004). All are wired Ethernet desktop PCs except one existing PC is a Wi-Fi laptop.

This situation is weird because everything works fine when I go to the Search box (next to the Start icon) on any of the other PCs and type \\NewPC\Users\UName\Documents\. The same good result occurs when I set up a shortcut targeting \\NewPC\Users\UName\Documents\.

There is no hardware/connectivity problem because the new PC is seen by all the others and I can access the shared Documents folder\files in either of the two ways just described above.

Am I missing a setting, or something else? Thanks for any help.
91 views
Dec 08, 2020 at 01:58 AM
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Cortana

I have removed Microsoft edge and Cortana from my computer but on start up it shows in the Event Viewer that there is always 2 errors relating to searching for the Cortana package (Appx PackageSync). Just wondering if you know how I can stop my computer from looking for Cortana at all.

Regards
John
84 views
Dec 08, 2020 at 12:25 AM
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Unable to reclaim disk space on WD My Cloud Home

Dear sirs,

I've bought a WD My Cloud Home. The device states that from a storage of 7 TB there is only 1.4 TB available, although I have only stored 3.5 TB on the drive apparently it is using hidden folders for a backup process but as I also have a MyBook installed I can't find any of the settings to disable the backup process.

Sicko
105 views
Dec 07, 2020 at 05:21 PM
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Browser Protection

In Advanced Mode.... under Browser Protection.... why does the scan/repair "skip" and not delete some items?
71 views
Dec 06, 2020 at 01:21 PM
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ANALYSER UN DISQUE DUR EXTERNE

BONJOUR
COMMENT FAIRE POUR ANALYSER UN DISUE DUR EXTERNE MERCI
52 views
Dec 05, 2020 at 09:57 AM
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HDD

После оптимицации в проводнике перестали отображаться диски HDD ( два диска). В диспечере устройств присутствуют. БИОС видит.
Откат не помог.
Что делать?
63 views
Dec 04, 2020 at 12:04 PM
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my pc shuts down by itself

everytime at night when i put my computer to sleep mode the pc shuts down during the night and i dont know how to solve that

51 views
Dec 03, 2020 at 04:03 PM
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Cat Mode

Dear sir/madam

I am in Cat mode now, how do I disable Cat Mode?

Thank you
Arjuna

86 views
Dec 02, 2020 at 05:34 AM
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Updating to the newer software

Everytime I try to update the software, it goes through all the steps, but does not do the update. It continues to show the original version and reminds me to update again. I have tried this about 10 times with no success.
111 views
Dec 01, 2020 at 05:20 PM
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Иконка

Почему иконка стала оранжевым

80 views
Dec 01, 2020 at 09:29 AM
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windows 10 freezes

after using the cpu for a few minutes the windows 10 freezes all of a sudden and has to be restarted again.What is the best solution to resolve this problem.

101 views
Nov 29, 2020 at 09:32 AM
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Brightness not working proper0lly

Hello!
its been a while my brightness doesnt work at the 2 and 3 level i will experience this issue every time when i sign in with a microsoft account doesnt matter what windows laptop it is in every laptop when i sign in with microsoft the brightness doesnt works on 2 and 3 level
plz help
tnx
96 views
Nov 29, 2020 at 06:46 AM
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sound not working

external speakers not recognized anymore and no sound
95 views
Nov 28, 2020 at 12:08 AM
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Support?

Hi! Is there a plan to support the Opera GX browser? I have been using this broswer for my web serching needs. It's pretty good. However, Auslogis BoostSpeed is not recognizing the browser as a supported browser. Thank you for taking the time to read this question.

122 views
Nov 27, 2020 at 11:39 AM
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Микрофон

Перестал работать микрофон

108 views
Nov 27, 2020 at 10:31 AM
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Systemwide freeze

Hello Support. On 02/13/20 I purchased an iBUYPOWER gaming desktop from BestBuy:

•model BB971 which includes the TUF B365M-PLUS Gaming ASUS motherboard, Intel 15-9400F, 6-Core 2.9GHz (4.1 GHz Turbo) NVIDIA GeForce GTX 1660 6GB. It has a 240GB solid state drive & 1TB SATA III hard drive. And includes Windows 10 home edition. (see CPUID report attached for further description)

However it continues to freeze up at various times throughout the day for typically about 4 seconds. So I tried a number of repairs after researching this problem on the internet; where I saw that many other people have had this same issue. None of those repairs have worked so far. Notably, I have NOT revised the BIOS as it appears to have the latest version: 1201 dated 07/15/19.

Do you have a solution for this? I love this desktop and have already loaded all my applications, so really don’t want to return it for a new one.

265 views
Mar 27, 2020 at 01:57 AM
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Installation error message

Now and then when I try to install something I get the error message in the sample pop up. I need this sorting out as I have tried many things to get rid of it to no avail. I do not even know what it is asking for. It claims is on another disk does it mean disk or harddrive? I am installing things on an extension drive as my C: is full. are there files on C: that it needs to install and maybe that is why it is asking me. Can I duplicate those files so that it can use the extension drive?
This message prevents me from installing certain programs that I need so like I said I need the relevant files that it is asking me for.
265 views
Jul 07, 2020 at 04:16 AM
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transferring windows

Hello and thank you for your time,
I am having trouble with finding info relative to my specific situation. I own an Asus ROG Strix GL553VD with 16 GB ram and it came with the 1 TB HDD. Ive since upgraded it to a 500 GB SSD by WD Blue as of recetly Ive also added a 120 GB NVMe m.2 SSD and Id really like to be ablr to add my whole windows OS and boot from it to achieve faster results plus Ive heard its less stress on your main drive. I recently tried copying the windows folder to it (and all 26 or so GB that it held) onto the new SSD and that obv didnt work. I have AOMEI partition pro and back upper but my Windows OS isnt on its own partition on C drive and Im finding nothing about migrating just those files or how to create a partition of just those files and I see nothing about migrating from SSD to a different SSD. Thank you for your time and potential help!

263 views
Jan 01, 2020 at 08:17 AM
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Bateria

Con el App de AUSLOGICS BOOSTSPEED 11, hice una optimización, sobre la bateria para que cargue unicamente hasta el 90% quisiera poder modificar esto pero no se en que parte lo puedo hacer, gracias
259 views
Sep 11, 2020 at 04:06 PM
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updating software

i get a message on my laptop for a new verion of boostspeed 11 pro. when i click lon the link and try to update, i get a purchase screen.
so, how do i update without repurchasing the software

259 views
Mar 23, 2020 at 06:09 PM
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Windows 10 logon password via Auslogics

Hello!
I am not new to Aulogics - great product! However, I am a new Aulogics 11 user. In Aulogics, in trying to bypass Windows 10 Logon on my Lenovo, I believe the password that was pre-autofilled may have been incorrect? I chose by-pass Windows logon, however when my laptop restarts the first User screen tells me my Password is incorrect. How do I fix this in Aulogics? Any help would be appreciated! ~Catherine Trager

Content hidden to protect privacy

259 views
Apr 18, 2020 at 05:41 PM
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Проблема со спящим режимом

Здравствуйте! Исчез совсем из настроек системы спящий режим, после работы программы, помогите исправить, заранее спасибо за безпокойство...

258 views
Jan 30, 2020 at 03:31 PM
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Cannot install new version of Pro v11.xxx

Whenever I get the message "a new version 11.~ is available, the download completes but will not install.
Check snip pic attached.

258 views
Feb 01, 2020 at 05:27 PM
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disk defrag integrated into boostspeed 11.5

I have both the boostspeed 11.5 and the defrag ultimate
Question:
It seems like the integrated defrag in boostspeed 11.5 is the old version not the new ultimate

What would be the advantage of getting the ultimate version if it is not integrated - what does the integrated version NOT do that the ultimate version does?

257 views
Jun 17, 2020 at 06:05 PM
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disk

New for this past week: upon boot up, before opening, screen gives me option of "checking disk" before start up. If I choose not to, I'm to press any keyboard letter within 8 seconds. When I reject option by pressing letter, message disappears and computer opens normally. I've done all the disk checks and cleaning multiple times.
What's this all about?
Thanks, Mark

257 views
Apr 08, 2020 at 04:14 PM
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аааа

медленный

256 views
Jun 28, 2020 at 10:18 AM
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Reklamation !

Wann hören Sie endlich auf mit Ihrer Reklame zu Bombardieren .Es ist sehr Làstig !!!! mit gruss M.Monnier

256 views
Jun 28, 2020 at 05:46 PM
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отключение не нужного

как в этой программе можно ли отключить все не нужно и что бы пк летатал пк нужен исключительно для игр и хотелось бы отключить все не нужное ну я не знаю половины тут не чего если можно подскажите что делать

256 views
Jul 14, 2020 at 03:44 PM
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acronis power plan

I used to have acronis power plans available. I no longer have them. How do I install them and where do I get them? I had them a month or so ago but when I did a new install it was not availab.e\\le

256 views
Jan 05, 2020 at 09:27 PM
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Bad performance Windows 10

Hi Auslogics,

Is there anything i can do for make my pc much responsive and no slowdown? for free

everytime i open anything that using high resources (Google Chrome, firefox, editing app, another apps)
its fine, nothing slow with the google chrome and the apps
but when i closing the Apps that already took up my PC resources 70%,
the CPU and RAM usage back normal

and the windows is very very slow
like the Start Menu is Delay , File explorer slow launch (launch when 5-6 seconds)

anything i can do?
thanks
255 views
Sep 09, 2020 at 12:35 PM
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WordPad problem

Have tried (for years) to learn WORDPAD to start-up in landscape and not portrait. That goes for saving 'in Landscape' and seeing it change to Portrait when opening the member. (HRMPF)

Think, it's the only problem I have with my PC and now ALL problems in the future are taken good care of with your comprehensive
system, thank you.

Regards
Henning Reckey
255 views
Jul 02, 2020 at 03:06 PM
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антивирус

влияетли эта праграмма на скачивание антивируса
???

255 views
Jan 12, 2020 at 03:50 PM
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Нагрузка диска на 100 процентов

Почему диск нагружается на 100 процентов прошу помочь

254 views
Mar 13, 2020 at 07:22 PM
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Auslogics Driver Updater 1.23.0.2

Уже не первый раз встроенный антивирус Windows 10 "ругается" на программу, после чего удаляет DriverUpdaterHelper.dll, выдаёт код ошибки 0х0000007Е, и просит переустановить программу. А сейчас при попытке загрузки сетапа с вашего сайте пишет, что она содержит вредоносную программу. Пожалуйста, подскажите, как мне решить данную проблему, чтобы на будущее я с ней не сталкивался? Форма техподдержки непосредственно по вашим программам не работает ни через Мозиллу, ни через Хром, сообщения не отправляются, поэтому пишу здесь. Пожалуйста, сбросьте мой счётчик бесплатных вопросов.
253 views
Apr 02, 2020 at 01:36 PM
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ATOK ジャストシステム契約管理エージェント「管理のサービス」が停止になってしまう

ワンクリックでスキャンしたのち、ジャストシステム契約管理サービスが停止になってしまう。その度に、コントロールパネルからサービスへと開いて、「サービスの起動」を開始しなければならない。これをコントロールパネルからのサービスを開かずに、常に自動にするようにするには
どのように対処すればよいか。
251 views
Jul 20, 2020 at 03:51 AM