1892 questions

error 400

Have been getting error 400 messages lately, like a lot! Mostly I can just highlight the text in the sedarch box, press enter again and I get where I am going but this isn't right. Help!
Thanks!
Rob Green
4985 views
Jul 24, 2019 at 12:56 PM

default_error_stack

While running the BoostSpeed full system scan, it was taking forever, (around 50 minutes to get to 25% of scanning files). I checked the details and found that it was working its way through the default_error_stack files (several hundred thousand of them) in the windows\system32 folder. because of this I stopped the scan and now need to know how to get rid of these files or get BoostSped to bypass them

1365 views
Jul 24, 2019 at 07:34 AM

Need license key

I upgraded from Boostspeed 10 Pro (license key: G2AEG-XXXXX-3WNYY-XXXXX-G79JL) to Boostspeed 11 Pro. However, I did not reveive a license key for version 11. I have attached a copy of the transaction. Can you help me with this? Thanks.

5545 views
Jul 22, 2019 at 11:06 PM

Photos

Hi My photos arent displaying properly and the preview pane is gone since using the other day
Any help?
1003 views
Jul 22, 2019 at 09:25 AM

Not loading

Dashboard, one click scanner, clean up, etc.etc.etc not loading.
What needs to be done to do so?

993 views
Jul 20, 2019 at 07:58 PM

logiciel trop lent et pas trés maniable

Re bonjour Auslogics Team,

Ne me trouvez pas trop insistant mais j'essaie par tous les moyens d'utiliser votre nouvelle version ABSP 11.
Il est trop lent,il bloque ma machine en permanence alors qu'avec le 10.24 et avant cà fonctionnait super.
Faites quelque chose dans cette direction.J'ai essaié de rajouter un ficher langue LNG français mais cà ne marche pas
avec votre nouvelle version.Pensez qu'il n'y a pas que seulement l'anglais dans le monde [L'australie est une ancienne
colonie anglaise] mais tout de même.
Salutation.r.t.

970 views
Jul 19, 2019 at 01:30 PM

pc unplugged ac adapter pc shuts down with battery charged at high percentage

my laptop has new battery, but when i unplug the AC adapter my laptop shuts down when it has a high charged percentage battery. how in settings to fix please.. oh, and my battery cannot be taken out in my asus pc
1251 views
Jul 19, 2019 at 03:46 AM

windows product

windows product ID for win 10 Pro is erroneous number as reported in system information

1238 views
Jul 18, 2019 at 01:47 AM

Windows Security - Account Protection

"Dynamic Lock is not working because Bluetooth is off."

I do not know what device to try to turn on to Bluetooth.

Thanks in anticipation.

Mike Kemp

Mobile:

Content hidden to protect privacy

1380 views
Jul 17, 2019 at 08:37 AM

Boostspeed 11?? version 10 exists already

My version of 10 expires in December 2019. Do I have take out new contract and forget about balance on version 100>>
Otherwise I have to keep version 10 until december and then switch???
regards
Eddie
Auslogics BoostSpeed 10
XXXXX-25AX7-GEWGG-9J4AA-XXXXX - expires december 2019

1053 views
Jul 16, 2019 at 05:59 AM

Paid for Pro version via paypal yesterday but no activation code sent

Hello, I paid for your pro version via paypal yesterday but have not receivedan activation code. I could possibly have given a wrong e-mail address.
Name is David Jamieson and e-mail should be *********** although I sometimes use ************ 
Can you please check what is wrong? I will have to contact paypal to stop payment if I don't get a quick answer. Thanks in advance, David JAMIESON

872 views
Jul 12, 2019 at 11:59 AM

BoostSpeed PRO not activating

I purchased BoostSpeed PRO on 5 Jul (ord#

Content hidden to protect privacy
) for $29.95 as I was an existing BoostSpeed 10 customer. I cannot get the PRO version to activate. If I go to the Auslogics store and enter the new key that was provided with my purchase, I am told that I may either use the FREE version or purchase the PRO version for $59.95! I have already done this with my status as a current customer, which entitled me to the 50% discount. Why can't I get PRO to activate? There are features that won't work without the PRO version! I have a DELL XPS 8930 x64 computer with Windows 10 version 1903 installed.

5213 views
Jul 06, 2019 at 08:51 PM

Shut and Restart

Can you try and establish just why I cannot shutdown or restart my desktop Windows 10 2004 64-Bit? I get a BSOD with error message of driver power state failure
1660 views
Jul 07, 2020 at 11:52 AM

Windows 11

Will Boostspeed be compatible with Windows 11?
1653 views
Jul 06, 2021 at 06:09 PM

アプリが 使ってると壊れる

更新していくとなのかは わかりませんが
アプリが壊れていきます

なにが原因かわかりません

前のパソコンでも同じような症状があり
それがやで 買い換えました

買い換えたばかりなのですが
またアプリが壊れていくという現象が起きています
仕方ないので Windows入れなおしました

1646 views
Mar 11, 2020 at 01:27 AM

programs as a threat

Dear Sir / Madam, I bought the programs Defrag, Register Cleaner and Bootspeed from Auslogics. With license. I am satisfied with the programs but Malwarebytes sees these programs as a threat. See picture. How can this and how can I solve this.

1646 views
Apr 13, 2020 at 07:07 AM

No thumbnails

I have WIndows 10 that is up-to-date. It has suddenly stopped displaying thumbnails of pictures (jpeg). It seems that t his is a common problem. I have taken several recommended procedures (from https://www.windowscentral.com/how-reset-thumbnail-cache-windows-10) to overcome the problem without benefit.

Can you help?
1645 views
Mar 24, 2021 at 05:13 PM

computer not turning on

my computer turning on and turning off

cpu fan not spnning but other fan are spinning

i cleaned the fan but also not spinning

I tried other cpu fan but also not spinning

cannot boot into the windows
1643 views
Jul 22, 2020 at 07:36 AM

Ne liste pas les points d'accès !

Bonjour,

Sûrement dû a une optimisation, je ne vois plus la liste des réseau WiFi !

Quel service et comment le redémarrer et le laisser actif, le remettre par défaut svp ?

1642 views
Apr 13, 2020 at 05:42 PM

Discord failed installation

hello there, im facing a problem with installing discord, says something about checking the setup logs or something to contact author. i watched your video on how to fix that problem and tried both methods but they dont work. Is there anyway i can get help? Thank you. Btw i just put access because there was no discord subcategory, the problem isnt with access its with discord.

1642 views
Aug 26, 2020 at 01:20 PM

System Reserved Partition

As far as I can tell I lost my SRP after a Windows 10 v20H2 update. How do I get it back or do I not need it? I went back to version 2004 and still can't find it.
1632 views
Sep 01, 2020 at 08:30 AM

El teclado salta atrás al escribir

When typing it is as if the keyboard were pressing only the tab, and other than that it sometimes only moved backwards. A few words back. That happens after having the computer turned on for a while, that is, it does not turn on that way. As time passes, it starts with that situation of going only words back when typing or leaving the current text box as if pressing tab.

1632 views
Jul 28, 2020 at 12:18 AM

Malware

Does Auslogics Boostspeed 12 detect and remove Malware? Or do I need to purchase Auslogics Malware software?

1631 views
Jan 16, 2021 at 05:14 PM

not letting me login

"Something went wrong. Your account might not have been added."
1631 views
Apr 20, 2021 at 10:54 PM

64 bit operation

when will there be a 64 bit program? 32bit on new faster machines is slow

1631 views
Jun 03, 2020 at 11:19 AM

Keyboard shift keys non-functioning, also upper case symbols (ie "@")

Hello,
After receiving the most recent Win 10 update and installing it, both shift keys have stopped working and I can't get upper case symbols.
I'm writing this on my old desktop, winxp. the Laptop in question is running Win10 having originally run on

Win7, then Win8 and now Win 10.
iVe tried rollback, updating drivers and restarting, deleting and reinstalling, checking Sticky Keys etc, also checking language layout.
I'm at my wit's end, can you help me please?
Regards,
Sue Youell

1630 views
Oct 22, 2019 at 02:31 PM

no windows updates

i have been trying to update to the windows march update but I can't

1625 views
Mar 25, 2020 at 03:40 AM

МОва пк

ЯК ВИПРАВИТИ ЦЕ НА ЗВИЧАЙНУ МОВУ
Åñëè ó âàñ óñòàíîâèëàñü íåêòèâèðîâàííàÿ âåðñèÿ äîáâüòå shfolder.dll â èñêëþ÷åíèÿ àíòèâèðóñà.
1621 views
May 07, 2020 at 09:26 AM

Slow

Why is my device running slowly??

1615 views
May 20, 2020 at 07:12 AM

отключение не нужного

как в этой программе можно ли отключить все не нужно и что бы пк летатал пк нужен исключительно для игр и хотелось бы отключить все не нужное ну я не знаю половины тут не чего если можно подскажите что делать

1613 views
Jul 14, 2020 at 03:44 PM

一部のアプリやedgeのお気に入りメニューが勝手に消えていることについて

ワンクリックスキャナーを複数回にわたって要求された際、勝手に一部のアプリやedgeのお気に入りメニューが消えている。

1611 views
Mar 18, 2020 at 05:10 PM

acronis power plan

I used to have acronis power plans available. I no longer have them. How do I install them and where do I get them? I had them a month or so ago but when I did a new install it was not availab.e\\le

1603 views
Jan 05, 2020 at 09:27 PM