Ask a question

about mouse

my pc keyboard and mouse is not working properly

1 answer

1165 views

mayur

Oct 24, 2020 at 06:27 AM

ask

i have licence for home version
and i install pro version
how can i back to home v

1 answer

1135 views

KHALLAF AHMED

Oct 23, 2020 at 04:28 PM

Device-related issues / WebCams Issues

I have a Logitech C920s webcam. Everything was working perfectly fine until Wednesday evening. At that time I started doing a bunch of maintenance within BoostSpeed. Something in my system was changed, and now I get a BSOD whenever I boot my computer when the webcam is plugged in. If I remove the webcam from the USB port, then the computer boots fine.

I've run two different anti-virus programs (including your Anti-Malware) and I also have your driver updater. Plus I made sure that I have the latest version of Logitech's LogiCapture software. And it does not appear that there were any Windows updates (other than Defender) since last week.

So...at this point I cannot use my webcam and I'm fairly certain it was due to some change made within BoostSpeed.

Please help me fix this. Is there an audit log in BoostSpeed that shows what settings were changed?

3 answers

1231 views

tacobravo

Oct 23, 2020 at 11:28 AM

WIndows Security closes when opened

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

3 answers

1161 views

Raffy

Oct 22, 2020 at 01:19 PM

PROVING

How to prove my performance specifically that mu processor is from type U
my device is : core i 7 8th gen
ram 8 GB
hard HDD 1TB
hard SSD 500 GB
NIVIDEA GEFORCE MX130

1 answer

1102 views

Mohamed Farid

Oct 22, 2020 at 01:46 AM

立ち上がり時間が掛かるようになった事への質問

当初起動時間が15秒程度でしたが、今は40秒程度掛からないとwindowsが立ち上がらなくなっています。立ち上がりの時間短縮の方法は、ありますか？

1 answer

1218 views

パスワードを失念しました

Oct 20, 2020 at 06:43 AM

Dudas

¿Qué hacer si mi windows se traba?
¿Qué hacer si mi windows tarda mucho en apagar y reiniciar?

1 answer

830 views

Oscar Marinez

Oct 19, 2020 at 05:28 PM

Device-related issues / Sound Issues

Microphones disabled

After I installed Auslogics and ran all the tests, my camera and microphone were disabled. I managed to turn the camera back on but not the microphone even after going into my Privacy settings and enabling it. It happened on both machines, one with a Logitech headset and the other with a Jabra 510 speaker. Both microphones are still not functioning. Please advise. I am running Windows 10 on both desktops.

1 answer

1253 views

chip

Oct 16, 2020 at 04:14 PM

Windows-related issues / Battery Issues

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

1 answer

1454 views

Malwa

Oct 14, 2020 at 03:43 PM

Device-related issues / Display Issues

Unable to make screen lighter or darker

I don't remember what I did when I used the Auslogics BoostSpeed 11 free version. I can't recover the previous windows versions, because they were deleted. I went to the recovery center and it didn't help me with retrieving my lost files. Prior to trying this software, I was able to control the brightness of my screen. I have tried to load the HP graphics, and it says that my computer doesn't meet the requirements.

1 answer

1240 views

Paula G

Oct 14, 2020 at 09:09 AM

Issues with Auslogics software / BoostSpeed

Skipped traces

Lanovo with windows 10

Just upgraded to latest BoostSpeed 11 and have a problem I NEVER had with the precious version ~ 245 traces in the broswer SKIPPED! Made repeated attempts, alwys 245 skipped! Not good!-

PS, forcing a "Subcatagory" selrection makes ZERO sense. the categoriars are inane!

3 answers

1124 views

Ralph

Oct 12, 2020 at 10:59 PM

Device-related issues / Sound Issues

audio

Perchè quandop accendo il pc l audio non funziona?Devo sempre disabilitare i suoni?grazie

1 answer

1003 views

ruggiero

Oct 12, 2020 at 01:42 PM

Issues with Auslogics software / Duplicate File Finder

Word Document Files

Does your Duplicate File Finder work only on image, video, audio, archives and application files?
How to find duplicate Word document files, pdf files etc ?

1 answer

1498 views

Shaili

Oct 12, 2020 at 04:46 AM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian

1 answer

868 views

Adrian

Oct 09, 2020 at 06:24 PM

Desktop

I have lost my icons on the desktop!

1 answer

1096 views

William Benny Hawthorne

Oct 08, 2020 at 02:28 AM

No reconoce Disco duro Externo

cuando conecto mi Disco Duro Externo, la pc no la reconoce.

1 answer

1302 views

JORGE

Oct 07, 2020 at 08:05 PM

Issues with Auslogics software / BoostSpeed

Как корректно обновить программу Auslogics?

Здравствуйте. Сегоодня вышла новая версия программы и возникает резонный вопрос - как установить обновление? Придется полностью удалять старую версию (с помощью спецпрограмм типа Revo) и устанавливать новую? Или есть еще другой вариант?

1 answer

980 views

Guerman

Oct 07, 2020 at 08:12 AM

Windows-related issues / Screen Issues

Lock-screeen blury

Hello!
When starting my computer (or when locked) I'm allways directly prompted for password or pin, whith a blury picture in background.
However I like those beautyful pictures and would like to see them clearly prior to logging in. What to do?
/Björn-Ove

2 answers

1251 views

Björn-Ove

Oct 05, 2020 at 09:43 AM

Window.old folder

Hello¨
The PC had Update to 2004 Versione, now has the PC ond big 30GB Windows.old folder. why can i the folder delete

2 answers

1253 views

SiegerKleber

Oct 05, 2020 at 07:31 AM

Issues with Auslogics software / BoostSpeed

Lost Hystory

Why I lost my all hystory on Chrome after clean up with BoostSpeed11?

How disable cleaning/deleting hystory and cache in tyhe app?

1 answer

1047 views

limen

Oct 05, 2020 at 02:13 AM

I registered my account to windows insider but when I click get started in my computer's settings, it tell me that "we can't talk to our service at this moment please try again later", I tried this again and again but it does the same.

I registered my account to windows insider but when I click get started in my computer's settings, it tell me that "we can't talk to our service at this moment please try again later", I tried this again and again but it does the same. I tried a lot of fixese but they all don't work.

1 answer

920 views

hello

Jun 29, 2021 at 08:06 PM

Issues with installed software / 問い合わせ

ホルダーが「空」になる

ｂｏｏｓｔＳｐｅｅｄ12を自動起動していますが、本日データを参照しようと、windows(C)とData(D)のデスクの中で、（Ｄ）に保存してあるホルダーをクリックすると、「このホルダーは空です」となってどのホルダーもデータが読み取れません。ホルダー名はきちんと表示されています。なぜこんな風になるのでしょうか。復元する方法をご教授してください。

1 answer

918 views

user17165

Jan 16, 2022 at 04:19 AM

Issues with Auslogics software / BoostSpeed

Statup Manager

Что значит "рейтинг = опасно" ?

1 answer

918 views

user8275

Dec 29, 2020 at 11:05 AM

Windows-related issues / Other Issues

Whatsaap bussines desktop solamente en esta pc.

Buenas Noches.
Si es posible solicito consejo para saber porque whatsaap bussines desktop se cierra al llamar desde esta pc.
En otras pc no ocurre lo mismo.
Tods mis programas son legales.
Saluda atentamente.
Orlando Barrionuevo

1 answer

918 views

Orlando Barrionuevo

Oct 31, 2021 at 11:26 PM

Windows-related issues / Other Issues

freeing Memory usage

Hi Guys,
I have noticed some apps reserves too much memory for itselfs like Google Chrome,
is it possible to get Auslogic Bootspeed 12 to free some of the memory on a regular basis, for example when it reaches 85% of usage?

also it would be nice to improve memory and CPU by disabbling things that are not required when we want to get out more performance from our PC,

The BS12 RAM and CPU optimization seems to be going into that direction, but require a little bit of more control over processes?

1 answer

917 views

LuisGellon

Dec 23, 2021 at 10:00 AM

windows 10 file explorer

windows file explorer hangs and slows down

1 answer

917 views

Akim

Jun 01, 2021 at 11:22 AM

Defrag

Is it safe to defrag a ssd drive or should optimize only be used

1 answer

917 views

James

Jul 23, 2021 at 09:19 PM

После обновления сетевого драйвера пропадает сетевое подключение

Добрый день. Программа рекомендует обновить сетевой драйвер, но, если я выполняю обновление, то у меня пропадает сетевое подключение. Что посоветутете делать в этой и подобных ситуациях? Речь идет про INTEL 82579V Gigabit и INTEL 82574L Gigabit

2 answers

916 views

MrSergeVD

Jan 31, 2022 at 09:33 AM

Issues with installed software / Help

Green Buttons asking to activate pro version

I have the Pro Version. When I click on Help/About the window confirms that. Why to I have a green button on every screen asking me to activate the Pro Version. I even hit the button and it confirms I have the Pro and the green buttons persist. Help.

1 answer

916 views

Don S.

Feb 01, 2022 at 12:42 AM

Issues with installed software / Windows Security

Application will not recognize Pro version

Hi there,

I have an active license key and discovered today that the app reverted to the free version. I put in my license key and it notes activation to be successful, however still runs as the free version.

To note: I have been unable to access the app itself without having to go into the administrator Windows account, which is a new finding since today as well. Not sure if that's related.

Any help would be great. Thanks.
John

1 answer

914 views

jmazur

Jan 23, 2022 at 05:18 PM

Device-related issues / task manager

task manager

i'm unable to get into the task manager. everytime i try to load it is get an error message

1 answer

914 views

George

Nov 11, 2021 at 02:17 AM

Issues with installed software / Get Help

Making best use of the high system resource usage detected warning

Boostspeed regularly gives me a warning message, "high system resource usage detected." What should I do to most usefully take advantage of this warning?

1 answer

913 views

Murray Christianson

Jan 10, 2022 at 03:20 PM

Unmount drives

Please tell me why on earth your programme needs to unmounts two drives after the defragmentation process, the one (J:\) that has been defragmented and the other one (O:\) that was not touched by any process of the defragmentation. Only restarting the Win10 operating system made the drives be mounted again, even a partitioning programme (MiniTool) did not find the drives before restart! Next question: how do I prevent this from happening again?
Thanks for your well appreciated help.

3 answers

913 views

Ben Zuring

Dec 22, 2020 at 11:19 AM

Device-related issues / Wi Fi Issues

connesione internet

percke qando scanziono con autologics la connesione wifi non si connette

1 answer

912 views

vincenzo

Dec 11, 2021 at 07:00 PM

Windows-related issues / Other Issues

100% deletion of "pre-installed" software

Hi there,

I downloaded some "pre-installed" software on my computer (i.e., just need to unzip the RAR file and the software will start working; no need to manually run the installation tool). If I no longer need this software, how do I completely uninstall it? I already deleted the "pre-installed" files, but I believe my computer still has some residual memory of it. I did a registry cleanup already...anything else I need to do?

Thanks,

Bearme

1 answer

912 views

Bearme

May 16, 2021 at 07:41 PM

Windows-related issues / Other Issues

windows photo viewer suddenly missing

since years I'm using Windows Photo Viewer to see my pictures (jpg and others)

Suddenly this possibility disappeared, I think due to an automatic update of my system by Microsoft. With the option "open with", I
only get PAINT and 3D PAINT, but I'm not intersted in those programs.

I can find the folder Windows Photo Viewer in my Program Files, but this folder has two subfolders (one Eng and one NL) and both are empty. I don't understand why, because I didn't was deleting them.

I heard it is possible to restore the old PhotoViewer in Win 10 , by inserting a register- script.

Can you help me to find that script ?

Thanks on beforehand.

Jacques Valembois

1 answer

912 views

javalem

Feb 24, 2021 at 05:30 PM

driver power state failure

Здравствуйте!

Мой ноутбук иногда являет синий экран с сообщением driver power state failure. Ноутбук Hewlett Packard, ОС Виндовс 10.

Антивирус Касперский, ещё стоит Auslogics BoostSpeed 12.

Ноутбук куплен прошлой весной.

Скажите, пожалуйста, существуют ли способы решения этой проблемы?

С уважением, Иван.

1 answer

912 views

Retro-Pathfinder

Jan 12, 2022 at 05:41 PM

System Protection Blocking the BootSpeed.

Windows 10 is blocking BootSpeed when I want to open aplikation. (runs in background). This is famous request of asking a administratotor. It strated few days ago. I tryed opening as adminstartor and switched off Defender. I am rauning bootspeed 12. It is the same on 2 komputers different brand.

1 answer

912 views

zwt

Jan 22, 2022 at 09:48 AM

Issues with installed software / - Games App -

blocked

I now get a this app has been blocked for your protection

using my shortcut for disk defragmenter pro

1 answer

911 views

ThreeDogg

Jan 21, 2022 at 05:40 AM

Windows-related issues / Other Issues

mot de passe bios perdu

j'ai un pc hp compaq 6730s sous N°=CNU9020NKN
mon mot de passe par defaut (e9lo1719s9) n'a pas d'effet
j'ai change la pile bios rien
j'ai utilise hiren's bootcd rien
Aider mois s.v.p et merci d'avance................

1 answer

910 views

zeclar

Feb 20, 2021 at 08:03 PM