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there is no nvidia in the settings display scaling, there is only gpu
I play cs go, and I would like to know how to optimize the pc for this game, + I want to minimize impuct lag
the mouse often floats and the screen is blurry

1 answer

1175 views

Jkim

Nov 05, 2020 at 09:49 AM

rundll32

Hi,
Trying to fix 'Enter your user name and password for th efollowing server' message - when I go into mail accounts and re-enter the password a rundll32 problem comes up. Should I run your software Auslogics Trouble shooter?

Thank you,
John.

1 answer

1055 views

John

Nov 04, 2020 at 10:48 PM

PC Crashing/Freezing

To Whom It May Concern,

In recent weeks, I have been experiencing intermittent crashing/freezing of my PC. This sometimes happens 1/3 times a day or I can go a few days without it occurring at all. It is not, actually, a BSOD - just a "straightforward' freeze or crash.

When accessing the Windows Event Log, the common denominator would appear to be identifed as follows:

Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

I would consider myself reasonably computer savvy, describing myself as a software 'Geek', in addition to having set-up remote computing facilities. However, this is difficult to readily identify and despite, browsing the Internet extensively, I find I cannot resolve or prevent this from crash from occurring.

The only 'fix' I have reviewed is accessing 'Windows Services' that requires the 'Server to be restarted' but as this is already running (having reset itself?) I cannot, actually, do anything:

https://social.technet.microsoft.com/Forums/en-US/cd53a3ed-3833-4a62-8784-2ab3fa0c464e/unable-to-open-the-server-service-performance-object-the-first-four-bytes-dword-of-the-data

Any advice, recommendations or support you an afford me would be very much appreciated.

I am grateful for your attention, time, effort and anticipated co-operation in assisting me to resolve this perplexing and frustrating issue.

Kind regards to you and your colleagues at Auslogics

Ian

Ian Willsher

2 answers

1468 views

Ian W

Nov 03, 2020 at 11:11 PM

Windows-related issues / Video Issues

Video issues

Hi There,
I can be happily working along, and if I need to see a video file, I can... but then, sometimes it stops, and I cannot make the video work again.
I have Driver Updater, but if I reboot the computer, the video function will work again.
Sometimes, if I run a BoostSpeed scan, the video might work again. It can still stop again, but if I Boost Speed again, it may not make the video run again.
So I have to reboot again instead, which is pretty time consuming.
My initial thought is I'm missing video drivers, but i have Driver Updater.
Can you advise and help me?

1 answer

1420 views

Marty

Nov 03, 2020 at 06:14 AM

Issues with Auslogics software / Registry Cleaner

Outlook 2013

I cannot no longer open a browser in Outlook 2013 after using your registry cleaner. Let's not play games like we have been doing since July 2020. Support is a JOKE!!!

1 answer

1125 views

SuidaeEmpathy

Nov 02, 2020 at 11:28 PM

Windows-related issues / Other Issues

Wana know how to change additional calendar

hello there , how to change additional calendar for windows 10 ? i need to change this chinese additional to persian (iran) ,, thxxxx

1 answer

1210 views

hassan

Oct 30, 2020 at 11:55 AM

Windows Blue Screens

Hey,
Im getting a lot of windows blue screens, Kernel issues and Server exceptions and memory as well, i did a lot of testings like memory testings, when i do windows file check, when i run CHKDSK check in cmd i get files are NTFS error, Any help?

1 answer

1163 views

Muho

Oct 29, 2020 at 01:37 PM

Duplicated Folder

Hello,

My name is Eric Borges and I am having an issue that when I update my windows 10 it's duplicating the windows folder in my C:, (follow attached). I've try to delete in many ways and even tho with the Auslogics app is not working, it's saying that the folder is deleted, but it's not. Is there any way to remove it permanently?

Best.

1 answer

1625 views

Xiba

Oct 27, 2020 at 07:40 PM

exploler.exe ошибка приложения сервиса

ПОДСКАЖИТЕ ЧТО ДЕЛАТЬ я очистил ненужные папки в как вдео иображения музыка перезагрузил ноутбук октрываю проводник жду секунд 10 пишет exploler.exe ошибка сервиса преложения и так каждый файл по типу панели инструментов скажите что делать пожалуйста а то меня мама убьет елси узнает она просто инода заходит в мой ноут и бдет спрашиват что уже бл такое и все пипец мене скажите прошу вас переустановка я оюсь делать это или мне надо вызывать мастера , еще я смотрле в инете что там водишь команду srw /scannow пошло до 84 процента сморю пишут показало есть неисправеные файлы исправил некоторые неисправились перезгрузили комп или ноутбук и появился синий экран оно дошло у меня до 84% и я остановил и я сейчас НЕЗНАЮ ЧТО ДЕЛАТЬ СКАЖТЕ ПОЖАЛУЙСТА ЧТО ДЕЛАТЬ ПРОШУУУ ВАС ОТ ВСЕГО СЕРДЦА
НО СЛИ ВЫБИРАЮ ЛЮЮ\БОЙ ФАЙЛ В ВАШЕМ ПРИЛОЖЕНИЕ ВСЕ ОК ЧТО ДЕЛАТЬ Я ВЫДЕЛЮ ЛЮБОЕ ХОРОШО Я ПРОСТО ХОЧУ ЧТОБ ВЫ ЭТО УВИДЕЛИ

1 answer

1226 views

IvanStarinka

Oct 27, 2020 at 11:59 AM

Issues with Auslogics software / BoostSpeed

Malwabyte

Hi when ever I check my computer with malwarebyte it detects my bootspeed as a problem. it deletes bootspeed. Have you come across this problem? How do I fix it?
Thank you

2 answers

1547 views

user7261

Oct 27, 2020 at 11:06 AM

Компьютер тормозит и зависает

В некоторые моменты зависает компьютер, иногда зависает отдельные поля(рабочий стол, панель задач, меню Пуск).
Курсором мыши возможно передвигать, но с различными программами невозможно взаимодействовать, а некоторые попросту не отвечают. Открытие вкладок и поисковые запросы в браузере выполняются очень медленно, а при просмотре видео(на том же Youtube) долго загружается.
Сначало подумал на выход из строя процессора, т.к он не слишком уж новый, да и проблема мне показалась такого рода. Почистил и заменил термопасту процессор, на вид он в хорошем состоянии(без сколов и царапин). После этого пол дня все было нормально но потом все продолжилось.
Дальше я начал искать решение проблемы в интернете, чего я только не перепробывал, и выключение службы Центра обновления Windows, проверки на вирусы и мусорные файлы, чистил реестр, дефрагментировал диски( для этого скачал данную программу). Только после дефрагментации дисков компьютер работал без перебоев и зависаний день, но на следующий все по новой.
Уже незнаю в чем может быть проблема, единственное на что подаю подозрения так это жетский диск, но и то не факт что это верно

5 answers

1525 views

Ganbeg

Oct 27, 2020 at 09:03 AM

A little advice before running this feature

I am not having any windows 10 problems but am a little concerned about your optimization feature to remove outdated windows files. In my case there are 43.16 GB or 28,000 items indicated that could be cleared. The warning is that after this some files may have to be downloaded from Microsoft. Is this amount of files typical. My system has had Windows 7 on up so maybe this would help but there are so many of these files I dont want to crash my system. Any tips or advice on this would be appreciated

Mark

1 answer

1223 views

mokotoks

Oct 27, 2020 at 03:49 AM

Turn indexing back on

Hello! Bootspeed disabled indexing. How do I enable it back?

1 answer

1359 views

Alexander

Oct 26, 2020 at 03:26 PM

Windows-related issues / Network Issues

RDP keeps disabling on every machine that has boostspeed installed

I have my own domain with a virtual environment as well as several physical endpoints (mostly laptops). None of the virtual machines have boostpseed installed, only the majority of the physical machines. I have RDP enabled by group policy.

I notice that intermittently (seems to do it when it wants to), if I reboot a laptop or other physical endpoint, the machine will boot up with the "termservice" disabled, even though groupm policy enforces this to be on.

After troubleshooting group policy, uninstalling all other security software, and weeks of various other troubleshooting methods, the only commonality I can find is that all the machines that do this have boostspeed installed.

I found this post
https://qa.auslogics.com/question/225

And followed the instructions there. I also turned off the performance monitor in boostspeed via the settings, but the issue is still persisting. My next step I guess is to uninstall boostspeed from all of my machines but I figured I would reach out before I give up on the product.

5 answers

1401 views

loganx1121

Oct 26, 2020 at 01:20 PM

Windows-related issues / Other Issues

key product W10PRO missed

Hi, I have AuslogicsBoostSpeed 11 licensed on 3 computers. 2 computers, the oldest, have windows 8.1 PRO. Newer computers have Windows 10 PRO. In the SOFTWARE-SYSTEM INFORMATION-OPERATING SYSTEM section the product key normally appears while on the PC with W10PRO the alphanumeric character string of the product key is covered with the capital B letters. I wanted to know why the code is hidden before it appeared. Thanks for the reply. Alex

3 answers

1261 views

Alessandro Casamenti

Oct 25, 2020 at 05:01 PM

Напортачил...

Я перенёс папку "Загрузки" из положения по умолчанию на диск D, но не создал отдельной папки, и теперь "Загрузки" - это весь диск D. Получается бардак.
При попытке вернуть всё по умолчанию или перенести в другое место, пишет: "Не удалось сформировать список обычных подкаталогов в "D:\System Volume Information".
Отказано в доступе.

Как вернуть положение по умолчанию???

1 answer

1078 views

Diss

Oct 25, 2020 at 11:38 AM

Issues with Auslogics software / BoostSpeed

Нужен ли антивирус если есть Bootspeed ??

Нужен ли антивирус если есть Bootspeed ?? Ваша программа спровляеться с вирусами и майнингами??

1 answer

1084 views

13FRONT

Oct 24, 2020 at 04:09 PM

Issues with installed software / Google Chrome

After using Auslogics Boot Speed 13 (Pro) and restaring the Windows, the screen becomes black.

Hi there,
After using Auslogics Boot Speed 13 (Pro) (scan, regedit, clean, regdefrag, disk defrag, window slimmer, internet optimisation) and restaring the Windows, the screen becomes black in a few minutes. It is possble to change open windows by Alt + Tab. Ctr + Alt + Del can recall Task Manager. But the screen is black, it is not possible to see a wallpaper, call Start menu, task bar is invisible as well. Only restart the system helps, can I fix it in another way, please?
Thank you.
Richard.

9 answers

832 views

Richard

Aug 19, 2023 at 07:07 PM

Issues with installed software / Einstellungen

Lizenz

Warum wurde meine Lizenz gesperrt ich kann das Programm nicht mehr öffnen ich habe im Dezember 2021 verlängert und gekauft. Bitte um Freischaltung. Danke

1 answer

831 views

chl1967

Jan 26, 2022 at 07:56 PM

Dudas

¿Qué hacer si mi windows se traba?
¿Qué hacer si mi windows tarda mucho en apagar y reiniciar?

1 answer

830 views

Oscar Marinez

Oct 19, 2020 at 05:28 PM

Issues with Auslogics software / BoostSpeed

Очистка и дефрагментация дисков

как добавить диск D в программу?

1 answer

829 views

nick

May 20, 2021 at 04:09 AM

Task Manager

Hi. I keep getting a report from Auslogics that a "High System Resources aare deteded". Clicking to see more takes me to the tak manager - but I have nno idea which of the dozens of running programss aare essential/nexcessary/vital and which are causing the problem. Can youo give me some guidance?
Donald

2 answers

827 views

Donald

Nov 23, 2021 at 10:18 AM

Issues with installed software / Access

rendre les textes plus lisibles

Comment augmenter la grosseur des caractères, pour les rendre plus lisibles.

1 answer

826 views

french

Apr 01, 2022 at 01:10 AM

Issues with installed software / Über das Programm

Pro Version aktivieren.

Your Auslogics license information, order #

Content hidden to protect privacy

Ich nutze AusLogics Boost Speed schon sehr lange - mit obigem licence key lässt sie sich nicht aktivieren.

Was ist das los - auch löschen und Neuinstallation hat nichts gebracht.

Mfg

Decker Gustav

1 answer

825 views

deckergs

Jan 22, 2022 at 07:55 PM

Device-related issues / Fan

Computer Fan

Why is my fan constantly running? Is there a way w/ your tool to know if it is due to a bugged process? The vents appear clean.

1 answer

825 views

JDL

Jan 28, 2022 at 06:25 PM

Issues with installed software / Actualités

Compte

Bonjour,
Ou puis je trouver mon compte
Merci d'avance
Hendrik Zutterman

1 answer

822 views

Hendrik

Jan 13, 2023 at 10:31 AM

Windows-related issues / Other Issues

Boost Speed 12

Hi Guys

Ive entered my Lisence code but my BoostSpeed 12 is still asking me to Activate Pro Version. i.e the green button "Activate Pro Version" is still there at the bottom right of the window..

Tom

1 answer

822 views

Tom Hayes

Jan 22, 2022 at 04:52 PM

Issues with Auslogics software / BoostSpeed

My Scanner

I ran My Scanner 5 times and there still something to fix. It is like this all the time, is there something I should do before I scan?
I am including a screen catched.

1 answer

822 views

raymember

Jul 04, 2021 at 03:42 PM

Problems with Windows Update-Valentin Batalak

Hello,
I had some problems installing Win 10 updates. The problem keeps recurring and I would like information from your support.
You may find this error code helpful: (0x80080005), which is the message that keeps popping up:
The device is missing important security and quality patches!
Regards,
Valentin Batalak

3 answers

822 views

user19425

Apr 07, 2022 at 07:15 AM

Очистка диска

Как и что лучше всего почистить системный диск. Уже занято более 100ГБ. Все документы/временные файлы/загрузки уже перенесены с диска.

7 answers

822 views

Magistrazh

Nov 20, 2021 at 02:05 PM

No photo thumbnails

All my picture files used to disply thumbnails, now just icons.
How do I restore?

1 answer

821 views

Monty

Nov 22, 2021 at 08:40 PM

Issues with installed software / Assistência Rápida

Programa não esta fazendo scan

Quando eu peço para fazer varredura o programa interrompe e apresenta o seguinte log

1 answer

819 views

Pedro Renan

Dec 16, 2022 at 12:47 PM

Malwarebytes

How do I avoid the manual suspension of Malwarebytes that does not allow Auslogics software to install due to identfying it as a PUP?

1 answer

818 views

CascadiaRocks

Jul 10, 2022 at 12:01 AM

Device-related issues / Sound Issues

usb.デバイスドライバ－

USBと無線機をつないでます
マイク．．スピーカーのドライバー（オ－ディオ）サウンド
認識してくれません
とエラ－メッセージ．が出ます．

よい知恵を貸して下さい．

1 answer

818 views

yoshi

Mar 26, 2022 at 09:57 AM

To TRIM or to Defrag? Or Both!!??

I have two WD 3.6Tb external USB3 drives for backups and storage. These are both deffo HDD! I have discovered that they are TRIM enabled ... BUT, you don't trim HD's, do you??? I have had had trouble with them in the past due to increasing slowness and defragmentation. Sometimes Defrag Ultimate just couldn't finish a HDD defrag or gave up and stood still, but didn't crash either! Defrag Ultimate treats them as HDD's, but I am wondering if actually SSD Trimming them and then HDD Defragging them might solve or reduce my problems. But, I don't want to try this if I am going to damage them. So how should I treat them generally and within Defrag Ultimate

Confused.

Simon F

3 answers

818 views

Simon Ferrer

Nov 10, 2021 at 02:26 PM

Detecting Error during testing by Disk Doctor

When we tried to find any issue on my Boot Drive (SSD), I was informed that there is some iossue on Drive.
It says: something like "Index entry xxxx of Index "$130" of File 3998 is not correct"
Please advise how to fix this issue.

file:///C:/ProgramData/Auslogics/BoostSpeed/13.x/Reports/Disk%20Doctor_2023-07-22-20-02-04-144.html

ファイル 3998 のインデックス $I30 内のインデックスエントリ arrow.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックスエントリ arrow_expanded.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックスエントリ attention.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックスエントリ defrag_table.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックスエントリ head_bg.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックスエントリ icon_broken_shortcuts.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックスエントリ icon_disk_defrag.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックスエントリ icon_help_files.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックスエントリ icon_internet_issues.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックスエントリ icon_missing_software.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックスエントリ icon_performance.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックスエントリ icon_summary.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックスエントリ icon_system_registry.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックスエントリ icon_windows_issues.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックスエントリ logo.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックスエントリ print_btn.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックスエントリ summary_table.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックスエントリ table_head.gif が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックスエントリ clean_up_script.js が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックスエントリ clean_up_style.css が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックスエントリ fix_up_script.js が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックスエントリ fix_up_style.css が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックスエントリ main_script.js が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックスエントリ My Dashboard_2023-07-22-20-01-35-590_DiskSpace.html が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックスエントリ My Dashboard_2023-07-22-20-01-35-590_DiskSpace.xml が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックスエントリ My Dashboard_2023-07-22-20-01-36-012_Stability.html が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックスエントリ My Dashboard_2023-07-22-20-01-36-012_Stability.xml が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックスエントリ My Dashboard_2023-07-22-20-01-36-309_Performance.html が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックスエントリ My Dashboard_2023-07-22-20-01-36-309_Performance.xml が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックスエントリ speed_up_script.js が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックスエントリ speed_up_style.css が正しくありません。

1 answer

817 views

FukusukeMix

Jul 22, 2023 at 11:29 AM

Windows-related issues / Other Issues

Windows 10 Default System font changed

Hi,

After running all the Auslogics BoostSpeed 12 suggestions, the default system font changed into a horrible blurry type of text. This is across the whole system, including File Explorer, Chrome, Microsoft 365 Office apps (Excel, Word, etc), basically everywhere!

I've attached a screenshot from Chrome to illustrate what the default font looks like now.

How do I restore the original default system font?

Thanks and regards
Andrew

1 answer

814 views

Andrew

Oct 12, 2021 at 01:09 PM